Spark by Hilton Chattanooga Downtown

Chattanooga 35.03157900, -85.31174800 , 100 West 21st Street (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSpark by Hilton Chattanooga Downtown, situated conveniently off the interstate near Chattanooga's key attractions, offers a balanced mix of accessibility and some locale-related caveats. Its prime advantage is its proximity to downtown hotspots like Lookout Mountain, restaurants and bars, appealing to visitors seeking convenience. While some guests raised concerns about the surrounding industrial area and a noticeable presence of homeless individuals, the hotel's strategic location makes it a practical base for travelers.

Guests' experiences with breakfast at the hotel are varied with many praising the good, fresh and tasty offerings, as well as the commendable variety including hot items. The breakfast ambiance was further elevated by the friendly kitchen staff. However, areas like buffet stock and taste consistency saw some criticisms, particularly with pre-packaged items.

Room reviews present a spectrum of reactions. Positively, rooms are perceived as spacious, clean and comfortable, featuring modern decor, private balconies and functional amenities. Yet, some guests encountered cleanliness issues, dated decor and maintenance problems, highlighting a need for more consistent upkeep.

Cleanliness throughout the hotel sees similar mixed feedback with many guests noting well-maintained areas, including the pool and bathrooms. Conversely, instances of mold, musty smells and occasional unclean rooms prompt calls for improved cleaning protocols.

The staff at District 3 Hotel shine as a major highlight, frequently recognized for their friendliness, professionalism and attentiveness which substantially enhance the guest experience. Despite isolated reports of unhelpful encounters, the overwhelming majority of reviews reflect positively on the staff's dedication to service.

Free WiFi at the hotel also draws mixed reviews. While some guests enjoyed fast and reliable internet, others experienced connectivity challenges and occasional downtime.

The hotel's outdoor pool receives significant praise for its cleanliness, beautiful surroundings and enjoyable amenities, including balconies overlooking the pool. Despite minor issues like early closures, it stands out as a delightful feature, particularly appreciated by families.

Regarding accommodations, most guests found the beds very comfortable, contributing positively to their sleep quality. Though some mentioned issues like noisy or uncomfortable beds, the overall consistency in clean and soft bedding left visitors largely satisfied.

As a budget-friendly option, the District 3 Hotel meets the expectations of a three-star facility, offering good value with its clean, quiet and comfortable stay environment, supported by a friendly staff.

Pets are welcomed warmly at the hotel with favorable feedback for its dog-friendly amenities, including a dedicated dog park and enclosed run. Despite some critiques regarding pet fees and nearby homeless individuals, the hotel's pet accommodations and friendly atmosphere significantly benefit guests traveling with their furry friends.

In summary, Spark by Hilton Chattanooga Downtown, provides a pragmatic lodging option with convenient location, satisfactory amenities and commendable service, best suited for those seeking value and pet-friendly facilities in an accessible area of Chattanooga.
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Business Hotel
District 3 Hotel, Ascend Hotel Collection, provides unique accommodations and business-friendly amenities. It offers a comfortable and stylish environment. The hotel is suitable for business travelers seeking a distinctive experience.

Hotel with Outdoor Pool
Guests have described the outdoor pool at this hotel as beautiful and amazing. It is notably large, extending 12 feet deep, providing ample space for swimming and relaxation.

Dog Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
King Room This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

King Room with Sofa Bed - Non-Smoking This triple room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.

Queen Room with Bath Tub - Disability Access This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

Queen Room with Two Queen Beds This quadruple room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.

Queen Room with Two Queen Beds and Roll-In Shower - Disability Access This quadruple room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.

Guest Reviews
7.1
Good
Location
District 3 Hotel, part of the Ascend Hotel Collection, offers a mixed experience when it comes to location. Positioned conveniently just off the interstate and near several Chattanooga attractions, the location makes it easy for guests to access the city center, Lookout Mountain and other key sites. Many reviewers found the proximity to downtown excellent, often mentioning how close it was to restaurants, bars and various tourist hotspots.

However, the hotel's location does come with some drawbacks. A number of guests noted that the immediate area around the hotel felt somewhat sketchy, mentioning a higher presence of homeless individuals and a less-than-desirable neighborhood ambiance. Industrial surroundings and nearby construction zones further detracted from the overall aesthetic and walking convenience. Despite these concerns, the hotel remains a practical choice for those planning to drive to their destinations, thanks to quick interstate access and a relatively quiet atmosphere despite its closeness to highways.

Overall, while the convenience and accessibility of District 3 Hotel are frequently highlighted, potential visitors should be aware of the surrounding area's mixed reviews and manage their expectations accordingly.

Breakfast
Spark by Hilton Chattanooga Downtown offers a breakfast experience that garners mixed reactions from its guests. Many visitors were pleasantly surprised by the breakfast, describing it as good, fresh and tasty. Positive mentions highlight the variety of selections available, including hot items like scrambled eggs, sausage, waffles and biscuits and gravy with options to fix your own waffles being a hit among guests. Several reviewers found the breakfast to be very good, delicious and even awesome, appreciating the service and cleanliness of the dining area as well. The inclusion of breakfast in the stay, combined with friendly kitchen staff, was also noted positively.

However, reviews do indicate areas for improvement. Some guests reported that the breakfast buffet was not well-stocked with limited and sometimes cold options. There were complaints about the quality and taste with some finding the breakfast not appetizing or very poor, particularly the pre-packaged items that needed to be heated in the room. A few guests were disappointed with the lack of variety and wished for more options, especially in fresh bread and waffles.

Overall, while many guests enjoyed the breakfast offering at District 3 Hotel for its convenience and taste, there remains room for enhancement to satisfy all tastes and preferences.

Rooms
The guest reviews for Spark by Hilton Chattanooga Downtown present a mixed picture of the rooms. On the positive side, many guests appreciated the spaciousness and cleanliness of several rooms, noting features like private balconies, large windows and comfortable beds. The rooms' modern decor and amenities such as clean bathrooms and functional furniture received favorable mentions. The comfortable settings, clean linens and soft towels made stays pleasant for many visitors.

However, there were significant criticisms as well. Many guests reported cleanliness issues, highlighting instances where rooms were not cleaned properly with some finding broken fixtures, bugs and unpleasant smells such as mustiness or smoke. Comments about poor lighting, outdated decor and maintenances issues such as broken lights, stained mattresses and malfunctioning refrigerators were also common. Some rooms felt dark, small and in need of better upkeep with occasional reports of discomfort and safety concerns, including dirty showers and bug infestations. While some guests enjoyed their stay due to the room size and cleanliness, others found the experience lacking and in need of improvement.

Beds
At the Spark by Hilton Chattanooga Downtown, the consensus among guests is that the beds offer a generally comfortable sleeping experience. Many reviews highlight the comfort of the beds with phrases such as "very comfortable bed," "amazingly comfortable bed," and "beds were super comfortable." The comfort extends to the pillows, which are often described as comfy and contributing positively to the overall sleep quality.

However, there are some inconsistencies in guest experiences. While many found the beds to be comfortable, phrases like "beds were noisy," "bed was squeaky," and "mattress cover" suggest isolated issues with some of the beds. A few guests mentioned problems such as hard or stiff mattresses and some even found mattresses to be uncomfortable. Additionally, there were mentions of beds having stains or crumbs, indicating occasional lapses in cleanliness or bed maintenance.

Despite a few negative remarks, the majority of guests seem to appreciate the comfort and quality of the beds at the District 3 Hotel. The presence of soft and down pillows has also been noted positively and clean rooms generally enhance the overall stay experience. For those prioritizing a good night's sleep, this hotel appears to offer a largely satisfactory bedding experience, albeit with some room for improvement in consistency and upkeep.

Cleanliness
Spark by Hilton Chattanooga Downtown in Chattanooga offers a mixed bag when it comes to cleanliness, as gleaned from various guest reviews. Many visitors praised the hotel for being clean, commenting positively on clean rooms, well-maintained property and immaculate bathrooms. The pool area was also noted as clean and well-maintained and the hotel’s overall cleanliness, including the hallways and air quality, received commendations.

However, some guests had less favorable experiences. A few noted specific issues such as dirty bathrooms, musty smells and unclean rooms with some mentioning spotting mold, hair and dust in various areas. Complaints about bed linens and towels being dirty or stained were also prevalent. There were mentions of the hotel needing better maintenance and more thorough cleaning practices, as some rooms had visible residues and stains, dusty coffee makers and unclean refrigerators.

Other detractors included sighting bugs, clogged bathrooms and occasional musty hallways. Despite staff efforts, such as extra cleaning measures and the friendliness of the staff being highlighted, inconsistencies in cleanliness levels across different rooms and areas of the hotel were apparent.

In summary, while the District 3 Hotel does offer clean and comfortable facilities in many instances, there are notable inconsistencies that prospective guests should consider.

Staff
Spark by Hilton Chattanooga Downtown, prides itself on delivering a welcoming and courteous experience, as reflected in a multitude of positive reviews regarding its staff. The overall consensus is that the staff is extremely friendly, professional and quick to react, fostering a hospitable environment from check-in to check-out.

Several guests highlighted the staff's friendliness and helpfulness, which significantly enhanced their stay. The front desk personnel, in particular, received repeated praise for being friendly, accommodating and professional. Descriptors such as super friendly, delightful and amazing were commonly used, indicating the high level of satisfaction among guests.

The staff's attentiveness and willingness to assist were also frequently noted. Guests mentioned instances where hotel staff went out of their way to help, such as assisting with blankets and providing exceptional customer service. This attentive care extended to various departments, including housekeeping and breakfast area workers, who were also recognized for their friendliness and helpfulness.

While the majority of feedback was positive, there were occasional mentions of rudeness and unhelpfulness by some staff members. However, these instances were less frequent and often overshadowed by the overwhelming number of positive interactions reported.

In conclusion, the staff at Spark by Hilton Chattanooga Downtown, is largely applauded for being friendly, accommodating and professional, contributing to a pleasant and welcoming ambiance for its guests. Such consistent praise underscores the hotel's commitment to superior customer service.

Wi-Fi
The wifi experience at Spark by Hilton Chattanooga Downtown appears to be mixed according to guest reviews. Many guests appreciated the free wifi service and praised its fast speed and consistently strong performance. However, several visitors encountered issues such as poor wifi speed, intermittent connectivity and low signal strength. Some devices connected effortlessly, while others required technical adjustments or failed to connect altogether. During specific stays, the internet service was reported to be completely down. Overall, while some guests enjoyed reliable service, others faced frustrating technical problems.

Pool
Spark by Hilton Chattanooga Downtown boasts an impressive outdoor pool area that has garnered high praise from its guests. Described as clean, well-maintained and beautiful, this pool area stands out for its appealing ambiance. Many guests particularly appreciated the balconies overlooking the pool, which added an extra touch of charm to their experience.

Families with children noted how much the kids enjoyed the pool, making it a great spot for leisure and fun. The pool's depth of 12 feet was also a highlight for visitors, providing a unique swimming experience.

The outdoor area, featuring picnic seating and lovely surroundings, was frequently mentioned as a perfect setting for relaxation. The pool's location close to downtown restaurants was another appreciated convenience.

Despite the occasional issue of the pool closing early or being temporarily unavailable due to maintenance concerns like broken glass, most reviews emphasized the pool's positive aspects. Overall, the District 3 Hotel's pool area is described as a lovely and excellent feature that enhances the guest experience significantly.

3 Star
Spark by Hilton Chattanooga Downtown, offers great value for money with the best price for the area. It's known as a budget-friendly option, meeting the expectations for a three-star hotel. Visitors appreciate the outdoor areas and overall solid stay experience. The hotel is described as clean, quiet and comfortable with rooms that some guests found to be large. The very friendly and helpful staff add to the positive impressions.

However, there are mentions of the hotel being aged and not worth the price for some with comparisons to more basic accommodations like a Super 8. The smallest rooms may not meet all expectations with one review noting it felt like paying $84 for a $40 room. Despite this, the hotel often provides upgrades and has been described as having a well-lit location with three beds available in some rooms. The three-star rating seems accurate, offering a budget-friendly lodging option with reliable amenities and good service.

Outdoor Pool
Spark by Hilton Chattanooga Downtown, features an outdoor pool that guests frequently describe as beautiful and amazing. The pool is notably large, extending 12 feet deep, providing ample space for swimming and relaxation. Many highlight the pool's super size and its very accessible location, making it a pleasant spot for spending leisure time. Despite some issues mentioned, the overall sentiment points to a positive experience with guests appreciating the pool area for its nice, larger poolside and a neighborly backyard ambiance. The outdoor life around the pool is considered very helpful, adding to the enjoyment of the facility.

Dog Friendly
The Spark by Hilton Chattanooga Downtown, has garnered favorable feedback for its dog-friendly facilities and services. Guests appreciated the pet-friendly atmosphere with many noting the availability of a dedicated dog park and an enclosed dog run, perfect for exercising their pets. The hotel provides necessary pet accommodations such as dog bowls, emphasizing consideration for pets' needs.

Families traveling with pets found the location convenient and tranquil, suitable for both short stays and extended visits. The presence of a neighborhood-like, friendly environment added to the welcoming atmosphere for both pets and owners.

However, it's worth noting that there were some critiques regarding the pet fee, which was seen as unexpected and excessive by some guests. Additionally, the proximity of homeless individuals near the pet area and occasional pet odors were minor drawbacks mentioned. Despite these issues, the hotel's overall pet-friendly approach won the hearts of many pet owners, making it a recommended stop for those traveling with their furry companions.


Yes, Spark by Hilton Chattanooga Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Spark by Hilton Chattanooga Downtown.

Yes, Spark by Hilton Chattanooga Downtown welcomes dogs.

No, parking facilities aren't available at Spark by Hilton Chattanooga Downtown.

Yes, Spark by Hilton Chattanooga Downtown has a gym.

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