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Summary of reviewsThe Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 offers a convenient and strategic location for travelers eager to explore Chattanooga's popular attractions, such as Ruby Falls, Rock City, and Lookout Mountain. Guests appreciate its close proximity to the city center and the nearby fast-food options, making it an ideal base for sightseeing.
While breakfast at the hotel is complimentary and provides a quick start to the day, it could benefit from a greater variety of options, as the selection mostly consists of cereal, muffins, and juices, without hot offerings like eggs or yogurt.
The guest rooms are generally well-received for their cleanliness, spaciousness, and comfort, particularly the beds which many describe as exceptionally comfortable for a restful night’s sleep. Nighttime quietness contributes to a peaceful ambiance. Although some guests reported issues with odors and outdated furnishings, the hotel's cleanliness and comfortable accommodations are praised overall.
The hotel staff consistently garners positive remarks for their friendliness and helpfulness. Guests appreciate their welcoming demeanor and local insights, with specific commendations for the front desk personnel. This attentive service significantly enhances the guest experience.
In summary, the Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 is highlighted for its strategic location, comfortable and clean accommodations, and commendable staff. While there are areas for improvement in cleanliness and breakfast offerings, the hotel provides a solid and convenient option for those visiting Chattanooga. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThis accessible room offers a flat-screen TV, work desk with chair and bath/shower with grab rails.
King Room - Non-SmokingThis room offers a flat-screen TV and work desk with chair. In the bathroom you will find a hairdryer.
Queen Room with Two Queen Beds - Non-SmokingThis room offers a flat-screen TV and work desk with chair. In the bathroom you will find a hairdryer.
King Studio Suite - SmokingFeaturing a seating area with sofa bed, this suite offers a flat-screen TV and work desk with chair. In the bathroom you will find a hairdryer.
King Studio Suite - Non-SmokingFeaturing a seating area with sofa bed, this suite offers a flat-screen TV and work desk with chair. In the bathroom you will find a hairdryer.
Guest Reviews
5.7
Rated
Location
Nestled conveniently near Interstate 24, the Howard Johnson by Wyndham Chattanooga Lookout Mountain boasts a location that is ideal for travelers looking to explore popular attractions in Chattanooga. Guests appreciate its proximity to natural wonders like Ruby Falls and Rock City, as well as its nearness to Lookout Mountain. The hotel provides easy access to the city’s center, making it a practical choice for those wanting to experience Chattanooga's offerings. Additionally, being within walking distance of various fast-food options adds another layer of convenience for visitors. Overall, its strategic location is often highlighted as a strong advantage for tourists seeking both sightseeing opportunities and accessible amenities.
Breakfast
The breakfast experience at Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 appears to be a mixed bag based on guest feedback. While it offers a complimentary meal to kickstart the day, guests have expressed a desire for more variety and higher quality offerings. Some guests found the selection largely consisted of cereal, muffins, and juices, and noted the lack of hot breakfast options like eggs, fruit, or yogurt. Despite the limited menu, it's a useful option for those seeking a quick, light morning meal, though it might not meet expectations for those hoping for a more substantial or diverse spread.
Rooms
The hotel offers rooms that guests find to be generally nice and clean, with spacious and comfortable beds that contribute to a restful night's sleep. The property is noted for its quiet ambiance at night, adding to the overall peaceful experience. Many guests appreciate the cleanliness, mentioning clean rooms, beds, and bathrooms, as well as new flooring in some areas. Despite these positives, some challenges remain, including occasional strong odors and outdated or worn furnishings. While guests acknowledge the hotel as older, they commend the excellent service provided by the staff. Efforts toward updating and refreshing the decor are suggested to enhance the guest experience further.
Beds
The beds at Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 receive a lot of praise for their comfort, with many guests describing them as the most comfortable they've experienced. Comments frequently highlight how soft and inviting the beds are, providing a restful night's sleep. The cleanliness of the beds also stands out, adding to the overall positive experience. Some reviews note beds and pillows as worn out, but in general, the feedback emphasizes the comfort and appeal of the accommodation's bedding.
Cleanliness
The cleanliness of the Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 appears to be a mixed experience for guests. Some guests found the cleanliness to be exceptional, with comments stating that it couldn't be beat and that certain areas were very clean. However, there were several concerns raised about cleanliness issues throughout the property. Guests highlighted problems such as dirty floors, a strong odor in the rooms, and bathrooms that weren't up to standards, with reports of mold and unhygienic conditions. These negative points were noted alongside commendations of certain large bathroom spaces, but the overall picture suggests a need for improvements in the maintenance and cleaning of the hotel.
Staff
The staff at Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 consistently earn high marks for their friendliness and helpfulness. Guests frequently note the welcoming and accommodating nature of the team, with particular praise for their attentive service and readiness to share local tips and recommendations. The young gentleman at the front desk is highlighted for his concern and compassion, adding to the overall positive experience. The hotel's staff generally create a calm and peaceful atmosphere, enhancing the convenience of its location near various restaurants. Although there was an isolated mention of a rude night desk staff member, the majority of interactions are described as pleasant and enjoyable, contributing to a satisfying stay for many guests.
Yes, Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24.
Yes, Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 welcomes dogs.
No, parking facilities aren't available at Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24.
No, Howard Johnson by Wyndham Chattanooga Lookout Mountain I-24 doesn't have a gym.