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Summary of reviewsThe Hampton Inn and Suites Cincinnati - Downtown is celebrated for its superb central location, making it an ideal choice for food enthusiasts, sports fans and those eager to explore the city's attractions without needing transportation. Visitors appreciate the historic architecture and elegant decor, which create a unique and charming ambiance. The hotel is within walking distance to major downtown attractions like the Great American Ballpark and offers easy access to shopping, entertainment and cultural venues such as The Aranoff for concerts.
Guests consistently highlight the spacious and clean rooms with many noting the comfortable beds and well-maintained bathrooms. The overall cleanliness of the hotel is well-regarded, contributing to a refreshing and enjoyable stay. The staff, particularly individuals like Mi’lan and Zach, receive considerable praise for their friendliness, helpfulness and efficiency in resolving issues, adding to the positive guest experience.
Breakfast at the hotel has mixed reviews but is mostly considered a satisfactory start to the day with a broad variety of options. While some guests pointed out repetitiveness and staffing issues, the majority appreciate the staff's efforts and the clean dining area.
However, there are some areas for improvement. The parking situation is often criticized for being costly and confusing without complimentary or on-site parking options. Some guests also noted inconsistencies with housekeeping and minor issues with room amenities like the absence of refrigerators and microwaves.
In summary, the Hampton Inn and Suites Cincinnati - Downtown largely delivers a comfortable, clean and convenient stay, bolstered by its prime location and friendly staff, making it a favored choice for travelers exploring Cincinnati. Show more
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Categories
Hotel for Honeymoon
Offers comfortable and well-equipped rooms, providing a relaxing and convenient honeymoon stay. Includes complimentary breakfast and a central location close to downtown Cincinnati's attractions. Known for its friendly service and excellent value.
Dog Friendly Hotel
This hotel is pet-friendly. Its downtown location and complimentary amenities make it a convenient choice for pet owners.
Business Hotel
The Hampton Inn and Suites Cincinnati - Downtown is a solid choice for business travelers seeking a comfortable and convenient stay. While specific details about extensive meeting facilities are not available, its downtown location provides easy access to business districts, restaurants, and attractions.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
King Studio Suite - Non SmokingThis studio includes a flat-screen cable TV, sofa bed, microwave and refrigerator.
King Room - Non-SmokingThis room features a flat-screen TV and a coffee maker.
Queen Studio Suite with Two Queen Beds - Non-SmokingThis studio includes a flat-screen cable TV, sofa bed, microwave and refrigerator.
Queen Room with Two Queen Beds - Non-SmokingThis room features a flat-screen TV and a coffee maker.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThis quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
King Studio Suite with Sofa Bed - Hearing Access/Non-SmokingThe spacious studio offers air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV. The unit has 2 beds.
King Room - Mobility Access/Non-SmokingThe unit offers 1 bed.
King Room - Hearing Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.3
Good
Location
The Hampton Inn and Suites Cincinnati - Downtown is exceptionally well-regarded for its prime location. Situated centrally, it offers a plethora of nearby dining options, making it ideal for food enthusiasts. The hotel is particularly noted for being within walking distance to major downtown attractions, including the Great American Ballpark, making it a perfect spot for sports fans planning to watch a Reds or Bengals game.
Guests praised the historic architecture and elegant decor, which contribute to a unique and charming ambiance. The convenience of being close to popular spots ensures that visitors can explore the city effortlessly without needing transportation. Many appreciated that shopping, entertainment and sightseeing opportunities are just a short stroll away.
The spacious rooms and cleanliness also received favorable mentions, adding to the overall comfortable stay. The staff is frequently highlighted for their friendliness and helpfulness, enhancing the welcoming atmosphere of the property.
For those attending conferences or events, the hotel's vicinity to conference centers and cultural venues like The Aranoff for concerts adds to its desirability. In summary, the Hampton Inn and Suites Cincinnati - Downtown stands out for its unbeatable location, making it a top choice for travelers eager to explore the heart of Cincinnati.
Breakfast
The breakfast at Hampton Inn and Suites Cincinnati - Downtown received mixed reviews from guests. Many appreciated the complimentary breakfast and bottled water, describing the breakfast as great, delicious and satisfying with a broad variety of choices including eggs, hashbrowns, bacon, toast, bagels, muffins, fruit, waffles and yogurt. Guests frequently praised the friendly and helpful staff, as well as the clean eating area and convenient location.
However, some guests felt the breakfast could be better, mentioning that it was repetitive, ran out of items early and was served in an understaffed area. A few reviews highlighted less appetizing aspects like powdered eggs and complaints of food quality. Despite these issues, the majority found the breakfast to be a positive part of their stay, suitable for families and providing a good start to the day.
Rooms
The rooms at the Hampton Inn and Suites Cincinnati - Downtown have received a mixture of feedback from guests. On the bright side, many guests appreciated the spaciousness and comfort of the rooms, noting that the beds were particularly cozy and the bathrooms were roomy and well-maintained. The cleanliness of the rooms was frequently praised with specific mentions of clean carpets and well-decorated interiors. Furthermore, the architecture and decor were mentioned positively, enhancing the overall ambiance of the hotel.
However, there were a few areas for improvement. Some rooms lacked essential amenities such as refrigerators and microwaves and occasional issues with housekeeping were reported, including rooms not being ready at check-in time and the availability of fresh towels. There were also sporadic complaints about the condition of furniture and the cleanliness of common areas like hallways and carpets.
Overall, while the rooms largely met or exceeded guests' expectations in terms of space, comfort and cleanliness, attention to detail in amenities and housekeeping could elevate the guest experience even further.
Beds
The beds at Hampton Inn and Suites Cincinnati - Downtown are generally praised for their comfort. Numerous guests found the beds to be comfortable and conducive to a good night's sleep. Phrases like comfortable queen beds and comfy beds are commonly mentioned. Reviews also highlight the cleanliness of the rooms, enhancing the overall sleeping experience. However, there are a few outliers; some found the mattresses hard and one unfortunate guest encountered a soaked bed. Additionally, some guests noted a lack of fridges in the rooms and were skeptical about the bed sizes being true to description. Despite these issues, the general consensus leans towards a positive experience with comfortable and inviting beds.
Cleanliness
The Hampton Inn and Suites Cincinnati - Downtown presents a generally favorable impression regarding cleanliness among its guests. Many have highlighted the hotel’s exceptional cleanliness with spacious and beautifully maintained rooms being a common theme. The central location and historic charm of the building are additional attributes that guests have appreciated, contributing to its appeal.
While the majority of reviews emphasize the immaculate state of the rooms and facilities, a few guests have experienced inconsistencies. Some noted overlooked spots and issues such as dirty carpets in the hallways and a chemical cleaner smell. Despite these occasional lapses, the hotel staff received praise for their friendliness and helpful nature, enhancing the overall guest experience.
The comfortable beds and roomy bathrooms were particularly appreciated by those looking for a clean and convenient stay in downtown Cincinnati. Although some areas, like the hallways and elevators, could benefit from better maintenance, the general consensus is that the Hampton Inn and Suites offers a clean, centrally located and welcoming base for visitors to the city.
Staff
The reviews for Hampton Inn and Suites Cincinnati - Downtown mostly highlight the commendable efforts of the hotel staff. Guests frequently describe the staff as incredibly friendly, helpful and knowledgeable, especially Mi’lan and the valet team. The front desk and dining room staff were singled out for their exceptional service. Many visitors appreciated the staff's assistance with navigating the downtown area, noting their advice on using a free trolley service.
Notable mentions include the efforts of specific employees, like a night shift manager who managed difficult situations with poise and a manager named Zach who efficiently resolved room issues. The breakfast service also received praise with staff showing evident pride in their work. Despite some reports of the team being busy or understaffed, the majority of guests found the personnel to be welcoming and accommodating.
There were a few negative remarks, referencing instances of staff being overworked, unresponsive or preoccupied, which affected their interaction with guests. However, these instances seemed less frequent compared to the overall positive feedback about the friendliness and helpfulness of the staff. Overall, the staff's dedication to ensuring a pleasant stay stood out in the reviews.
Parking
When considering a stay at Hampton Inn and Suites Cincinnati - Downtown, it's essential to be aware of the parking situation. While some guests found the experience hassle-free, many expressed concerns about the associated costs and inconvenience. Parking options, including valet and garage parking, are available but come with a substantial fee, sometimes as high as $46 per day. Additionally, there is no complimentary or on-site parking and the hotel does not provide validation for external garage parking. The parking process itself can be confusing and troublesome with some guests noting a lack of clear instructions and difficulties due to heavy traffic around the valet service. Despite these challenges, there were mentions of helpful and personable valet staff. However, the overall sentiment suggests that the parking situation could use improvement to enhance guest satisfaction.
3 Star
Located in a historic building with charming, detailed, old exterior decor, the Hampton Inn and Suites Cincinnati - Downtown offers a visually appealing stay. Guests have remarked positively on the spacious and clean rooms that align well with the expectations for a 3.5-star hotel. This decently rated hotel delivers adequate services and facilities, though some may find it on the pricier side. Despite a few concerns over service and cleanliness, the hotel largely meets the basic standards expected of its rating.
No, Hampton Inn and Suites Cincinnati - Downtown doesn't have any pool.
No, a spa isn't available at Hampton Inn and Suites Cincinnati - Downtown.
Yes, Hampton Inn and Suites Cincinnati - Downtown welcomes dogs.
Yes, parking facilities are available at Hampton Inn and Suites Cincinnati - Downtown.
Yes, Hampton Inn and Suites Cincinnati - Downtown has a gym.