Super 8 by Wyndham Hot Springs
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Summary of reviewsSuper 8 by Wyndham Hot Springs offers a convenient and family-friendly location, close to downtown and popular parks like Lake Franklin and Lake Catherine State Park. Guests appreciate the hotel's proximity to dining options and local attractions, coupled with a pleasant and quiet atmosphere. The hotel is noted for its affordability and overall cleanliness, although some cleaning issues have been reported.
The rooms receive generally positive feedback, especially for their comfort and spaciousness. Guests frequently praise the comfortable beds and ample pillows with many describing the rooms as clean, quiet and nicely decorated. However, some maintenance issues and occasional reports of dated interiors have been noted.
The hotel's breakfast service is a common area of disappointment with limited and underwhelming options such as dry cereal, granola bars and occasionally fruit. The lack of hot breakfast items and quality concerns like hard muffins and diluted orange juice were often cited. Despite these shortcomings, guests still enjoyed their stays thanks to the hotel's other positive aspects.
Cleanliness receives mixed reviews; while many guests found the rooms and facilities to be super clean and appreciated the friendly staff, others encountered unclean conditions, including dirty showers, mildew and mold. Maintenance issues like moldy tiles and leftover food have also been reported.
The staff offers a mixed experience; many guests praised them for being friendly, kind and helpful, while others reported instances of rudeness and unprofessionalism. Positive interactions were noted at the check-in counter, where some staff members went above and beyond in their service.
Overall, Super 8 by Wyndham Hot Springs stands out for its great location, comfortable beds and affordability, albeit with areas like breakfast service, housekeeping and staff professionalism needing improvement.
Categories
The rooms receive generally positive feedback, especially for their comfort and spaciousness. Guests frequently praise the comfortable beds and ample pillows with many describing the rooms as clean, quiet and nicely decorated. However, some maintenance issues and occasional reports of dated interiors have been noted.
The hotel's breakfast service is a common area of disappointment with limited and underwhelming options such as dry cereal, granola bars and occasionally fruit. The lack of hot breakfast items and quality concerns like hard muffins and diluted orange juice were often cited. Despite these shortcomings, guests still enjoyed their stays thanks to the hotel's other positive aspects.
Cleanliness receives mixed reviews; while many guests found the rooms and facilities to be super clean and appreciated the friendly staff, others encountered unclean conditions, including dirty showers, mildew and mold. Maintenance issues like moldy tiles and leftover food have also been reported.
The staff offers a mixed experience; many guests praised them for being friendly, kind and helpful, while others reported instances of rudeness and unprofessionalism. Positive interactions were noted at the check-in counter, where some staff members went above and beyond in their service.
Overall, Super 8 by Wyndham Hot Springs stands out for its great location, comfortable beds and affordability, albeit with areas like breakfast service, housekeeping and staff professionalism needing improvement.
Family Friendly Hotel
This hotel is a budget-friendly option for families needing a simple and affordable place to stay.
Accessible Hotel
This hotel offers accessible rooms and facilities for disabled guests, including mobility accessible rooms equipped with a bathtub with grab bars.
Hotel for Honeymoon
Business Hotel
Guest Reviews
Super 8 by Wyndham Hot Springs is consistently praised for its convenient and great location. Guests found it easy to get to and appreciated being close to everything in town, including downtown and popular parks like Lake Franklin and Lake Catherine State Park. The location offers the added perk of a family-friendly atmosphere and good customer service. Cleanliness also received positive remarks with reviewers noting that the rooms and hotel facilities were well-maintained and smelled clean. Overall, the hotel offers an affordable, comfortable stay with the advantage of being in a pleasant and quiet area, while still being near numerous dining options and local attractions.
The breakfast experience at the Super 8 by Wyndham Hot Springs leaves much to be desired. Many guests noted that the options were limited, often consisting of dry cereal, granola bars, muffins and occasionally some fruit like bananas. Some visitors pointed out that the quality of the breakfast items was not up to par with complaints about hard muffins and diluted orange juice. While cereal was available, it was often geared towards children and there was a noticeable lack of hot breakfast options with frozen burritos being the extent of it.
Guests appreciated the cleanliness, friendly staff and the great location of the hotel, indicating these aspects made their stay enjoyable overall. However, the breakfast offerings fell short with several reviewers calling for more variety and better-quality items. Some mentioned that the limitations were attributed to COVID restrictions, which further reduced the variety and availability of food options. In summary, while the hotel excels in other areas, its breakfast service doesn’t quite hit the mark.
The rooms at Super 8 by Wyndham Hot Springs have garnered mixed reviews, but several positive aspects stand out. Guests frequently praise the beds for their extreme comfort, often citing them as a reason for an extended stay. The rooms are described as spacious, clean and inviting with comfortable bedding and ample pillows enhancing the overall experience. Many guests appreciated the updated décor and noted that the rooms were better than expected, offering a quiet and comfortable environment. Functioning air conditioning and minimal outside noise contribute to a pleasant stay.
However, there are some drawbacks noted in several reviews. Some rooms appear dated with occasional maintenance issues such as broken shower knobs and torn blinds. Issues with cleanliness were reported by some guests, including leftover food and slight odors. The bathroom size and amenities like TV channels and breakfast offerings could use improvement. Nonetheless, for those prioritizing comfort and space, the rooms at Super 8 by Wyndham Hot Springs generally deliver a satisfying experience.
Super 8 by Wyndham Hot Springs has received numerous positive comments regarding the quality of their beds. Guests often describe the beds as extremely comfortable and many find them to be clean and well-maintained. Several reviews highlight that the beds come with plenty of pillows, which adds to the comfort level and is appreciated by many. While there are occasional remarks about bed bugs, the overwhelming sentiment is that the beds are comfy and that the air-conditioning in the rooms works very well, contributing to a restful stay. The hotel also provides convenient amenities such as electric car charging stations, which is an added benefit for travelers. Overall, the beds at Super 8 by Wyndham Hot Springs are a significant highlight for guests looking for a comfortable night's sleep.
Super 8 by Wyndham Hot Springs has received mixed reviews concerning its cleanliness. Positively noted for its cleanliness, some guests found the rooms and facilities decent, comfortable and safe. A number of guests complimented the hotel for being super clean and appreciated the friendly and hospitable staff. The rooms were described as nice and quiet, making for a pleasant stay overall.
However, there were significant criticisms as well. Some guests reported unclean conditions upon arrival, including dirty showers and bathtubs with dark spots. There were instances of mildew, mold along caulking and unpleasant smells. The hallways and rooms were occasionally found dingy with dirty floors and there were mentions of visible hair and other debris. Maintenance issues like dead bugs and mold on tiles were also highlighted.
In summary, while the hotel has been praised for its welcoming staff and overall cleanliness by several guests, there are notable lapses in housekeeping and maintenance that detracted from the experience for others.
The reviews for the staff at Super 8 by Wyndham Hot Springs present a mixed picture. While numerous guests praised the staff for being very friendly, kind and helpful, there were notable instances of dissatisfaction. Several guests appreciated the attentive and accommodating nature of the staff, highlighting their friendliness and helpfulness at the check-in counter and beyond. Positive remarks included instances where the staff went above and beyond, such as offering to assist with laundry and promptly addressing room issues.
However, a significant portion of the reviews also pointed to negative experiences with the staff, citing rudeness and a lack of professionalism. Complaints included staff being absorbed in their phones and there were consistent mentions of unfriendliness and disrespect. These contrasting experiences indicate that while some guests found the staff to be a bright spot in their stay, others felt their visit was marred by poor service and unprofessional behavior.
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Location
Breakfast
Guests appreciated the cleanliness, friendly staff and the great location of the hotel, indicating these aspects made their stay enjoyable overall. However, the breakfast offerings fell short with several reviewers calling for more variety and better-quality items. Some mentioned that the limitations were attributed to COVID restrictions, which further reduced the variety and availability of food options. In summary, while the hotel excels in other areas, its breakfast service doesn’t quite hit the mark.
Rooms
However, there are some drawbacks noted in several reviews. Some rooms appear dated with occasional maintenance issues such as broken shower knobs and torn blinds. Issues with cleanliness were reported by some guests, including leftover food and slight odors. The bathroom size and amenities like TV channels and breakfast offerings could use improvement. Nonetheless, for those prioritizing comfort and space, the rooms at Super 8 by Wyndham Hot Springs generally deliver a satisfying experience.
Beds
Cleanliness
However, there were significant criticisms as well. Some guests reported unclean conditions upon arrival, including dirty showers and bathtubs with dark spots. There were instances of mildew, mold along caulking and unpleasant smells. The hallways and rooms were occasionally found dingy with dirty floors and there were mentions of visible hair and other debris. Maintenance issues like dead bugs and mold on tiles were also highlighted.
In summary, while the hotel has been praised for its welcoming staff and overall cleanliness by several guests, there are notable lapses in housekeeping and maintenance that detracted from the experience for others.
Staff
However, a significant portion of the reviews also pointed to negative experiences with the staff, citing rudeness and a lack of professionalism. Complaints included staff being absorbed in their phones and there were consistent mentions of unfriendliness and disrespect. These contrasting experiences indicate that while some guests found the staff to be a bright spot in their stay, others felt their visit was marred by poor service and unprofessional behavior.
No, Super 8 by Wyndham Hot Springs doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham Hot Springs.
No, Super 8 by Wyndham Hot Springs doesn't allow dogs.
No, parking facilities aren't available at Super 8 by Wyndham Hot Springs.
No, Super 8 by Wyndham Hot Springs doesn't have a gym.
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