Arlington Resort Hotel & Spa

Hot Springs 34.51733200, -93.05398700 , 239 Central Ave (Show on Map)
6.9
Rated


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Summary of reviewsArlington Resort Hotel & Spa is highly regarded for its prime location in the heart of Hot Springs, enabling guests to enjoy easy access to Bathhouse Row, Hot Springs National Park and a variety of shops, restaurants and entertainment venues, all within walking distance. This central positioning offers a memorable experience filled with cultural exploration, natural beauty and leisure activities.

The breakfast experience at the hotel is well-praised with many enjoying the homemade goods and specific dishes like waffles with fruit compote. Despite its popularity, the cost of breakfast is frequently noted as a downside with some guests finding it overpriced. Similarly, the dinner offerings receive commendations for the quality of food and the elegant ambiance, particularly in the Fountain Room. However, the dining experience is somewhat marred by the limited availability of room service, early closing times and inconsistent service.

Guests appreciate the spacious rooms, comfortable beds and the historical charm of the hotel. However, there's a widespread call for significant updates and maintenance due to issues like peeling paint, stained carpets and outdated fixtures. Cleanliness remains a concern with many rooms needing better upkeep and modernization. While common areas like the lobby and pool generally meet cleanliness standards, guest rooms often do not.

Staff interactions are overall positive with several team members receiving specific commendations for their friendliness and professionalism, although there are occasional reports of inconsistent service levels.

The hotel's complimentary Wi-Fi service falls short of modern expectations with many guests experiencing connectivity issues. The spa facilities, on the other hand, are a standout feature with guests enjoying the mineral baths, massages and historic charm, despite some occasional operational hiccups.

The pool and hot tub area are well-loved for their relaxing atmosphere and appealing design, though reports of cleanliness and maintenance issues like broken tiles and algae detract from the experience for some. Parking is a notable concern due to high costs and the inconvenience of distant self-parking options.

The Arlington stands out as a family-friendly destination, adored for its ability to host memorable family vacations with its spacious suites and variety of amenities catering to families. The hotel is particularly enjoyable during festive seasons with elaborate holiday decorations.

The overall sentiment towards Arlington Resort Hotel & Spa is positive, particularly for its historic ambiance and prime location. While certain areas such as dining options, room updates, cleanliness and parking need improvement, the hotel's strengths in hospitality, relaxation and its inviting atmosphere make it a charming choice for visitors.
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Resort with Spa
The Arlington Resort Hotel & Spa is a historic hotel known for its top-rated Hot Springs Spa and Salon. Guests can bathe in the famous mineral waters of the 'hot springs' in their Thermal Bathhouse. The spa offers massages, facials, body wraps, manicures, pedicures, and hair styling. It also features a sauna, hot tub, and steam room.

Family Friendly Resort
This historic resort provides a unique experience with its grand architecture and spa facilities. It offers multiple dining options and a large outdoor pool, ensuring entertainment and relaxation for the entire family.

Dog Friendly Resort
The Arlington Resort Hotel & Spa welcomes pets and offers a historic stay in Hot Springs. The hotel provides a unique experience with its spa and central location.

Resort with Swimming Pool
This resort features a pool, offering a blend of relaxation and recreation. The spa services add an extra layer of luxury for guests seeking a comprehensive wellness experience.

  Outdoor Pool  


Business Resort
As the largest hotel in Arkansas, it offers extensive meeting and event spaces, including the Crystal Ballroom and an Exhibit Center. The hotel provides professional event planning services, catering, and various room configurations to accommodate different business needs.

Resort with Parking
A prominent resort in Hot Springs, the Arlington Resort Hotel & Spa is listed with parking in search results, suggesting ample space for guest vehicles.

EV charging stations  


Accessible Resort
The historic hotel provides accessible parking, accessible entrances via ramp and valet, and accessible bathrooms in public areas. Elevators are available to access different floors, and accessible seating can be arranged.

Resort with Gym
The Arlington Resort Hotel & Spa has a fitness center. This allows guests to keep up with their workouts while enjoying the other amenities of the resort.

Resort with EV Charging Stations
The Arlington Resort Hotel & Spa provides Tesla charging stations for guests. This historic hotel offers a range of amenities, including a spa and various dining options.

3-Star Resort
This historic resort offers a spa, multiple dining options, and grand accommodations. Its central location provides easy access to downtown Hot Springs and the national park.

Resort with Outdoor Pool
The historic Arlington Resort Hotel & Spa boasts twin outdoor pools, including mountainside heated pools with thermal water from the natural hot springs. The facilities also feature a hot tub for relaxation.

Historic Resort

Haunted Resort

Room Types
King Room The pool with a view is the standout feature of this double room. The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a carpeted floor, heating, a flat-screen TV and pool views. The unit has 1 bed.

Standard King Room The pool with a view is the standout feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Standard Double Room Guests will have a special experience as the double room features a pool with a view. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Large Double Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating, a flat-screen TV and city views. The unit has 2 beds.

Large Double Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV, a sofa and heating. The unit offers 2 beds.

Guest Reviews
6.9
Rated
Location
Arlington Resort Hotel & Spa boasts an exceptional location that caters to guests seeking convenience and proximity to the heart of Hot Springs. Nestled in the center of town, this historic hotel offers easy access to a myriad of attractions, including the renowned Bathhouse Row and Hot Springs National Park, making it a prime spot for those eager to explore. Surrounded by shops, restaurants and entertainment venues, visitors can indulge in a rich cultural experience without the hassle of transportation, as everything is within walking distance. Guests repeatedly praise the convenience of being close to the city's main strip, Central Avenue, as well as the natural hot springs and picturesque hiking trails. Whether you're interested in historical landmarks or simply enjoying the vibrant downtown atmosphere, the location of this beautiful old hotel ensures a memorable stay with ample opportunities for daytime activities and leisurely strolls.

Breakfast
The breakfast experience at the Arlington Resort Hotel & Spa garnered mixed reviews. Many guests praised the breakfast, describing it as delicious, wonderful and featuring homemade goods. The waffles with fruit compote and whipped cream were popular highlights and the breakfast area was often described as pleasant with a nice atmosphere. One guest specifically appreciated the care taken by Miss Patricia each morning.

However, numerous reviewers were concerned about the cost, noting that the breakfast was expensive with some finding it overpriced for what was offered. A few guests were surprised by additional taxes on their breakfast bills. Others pointed out that breakfast was not included in the room cost, which they felt should be standard considering the price of their stay. Some guests faced cold buffet items and reportedly long wait times for service.

Additionally, the breakfast service suffered from inconsistent availability throughout the week and there were mentions of staffing issues. Despite these drawbacks, those who enjoyed the breakfast found it to be a memorable and delightful part of their stay.

Dinner
The Arlington Resort Hotel & Spa provides a mixed dining experience for its guests. Many reviews highlight the quality of the food with terms like excellent, good and amazing used to describe various dishes, especially dinner. The Christmas dinner and the atmosphere created by attentive waitstaff, such as Hank, were particular highlights.

The hotel's Seafood Buffet offers mixed experiences. Some found it outstanding, while others were unimpressed or felt it was over-priced. Notably, the Friday-Saturday dinner service in the Fountain Room has been praised for its amazing ambiance.

Despite these positive points, guests experienced some downsides. Several mention the lack of room service, the dining room not being open for dinner mid-week and food service ending too early in the evening. The need for more dining options and improvements in menu variety and price point have also been pointed out.

Entertainment options like live music and a cool lounge atmosphere were well-appreciated, enhancing the overall dining experience. However, the service sometimes lacked with delays at the bar and inconsistent meal timings being mentioned.

Overall, while the Arlington Resort Hotel & Spa offers some strong dining highlights, there are areas for improvement to fully meet guest expectations.

Rooms
The rooms at the Arlington Resort Hotel & Spa present a mix of historical charm and modern inconveniences. Guests often appreciate the spaciousness and comfortable beds in some rooms, along with spectacular views and helpful staff. However, the prevailing sentiment is that the rooms are in desperate need of updating and maintenance. Common issues include peeling paint, stained carpets, mold and rusty fixtures. Some guests were also troubled by musty smells, small and outdated bathrooms and problems with the air conditioning and heating systems. Despite the cleanliness of some rooms, many found them dirty and in poor repair upon arrival. Overall, while the hotel has the potential to shine with its elegant bones and historical allure, significant improvements are required to meet modern standards of comfort and aesthetic.

Beds
The beds at Arlington Resort Hotel & Spa receive generally positive feedback from guests with many finding them comfortable, very comfortable or even super comfortable. Several guests appreciated the fresh sheets and reported clean, comfy sleeping arrangements, while specific mentions of king-sized and large beds also added to the positive experiences. Some guests noted softer and deep beds with nice pillows, further enhancing their stay.

However, not all experiences were positive, as there were mentions of old or worn-out mattresses, beds being too small for some guests and issues of firmness causing discomfort for side sleepers. A few reviews mentioned beds being squeaky or sunken in the middle and sporadic complaints about bed cleanliness included cases of dirty or stained linens. Despite these occasional negative remarks, most guests seemed generally satisfied with the comfort and quality of the beds, making for a restful stay overall.

Cleanliness
Guests have expressed concerns regarding the cleanliness of 'Arlington Resort Hotel & Spa,' highlighting several issues that could impact one's stay. While some reviews indicate that the building’s common areas, such as the lobby and pool, remained clean, recurring comments point to significant cleanliness and maintenance issues in the guest rooms. Common complaints include dirty and stained carpets, mold in the bathrooms, dust accumulation and visible signs of wear and tear like peeling paint and cracked tiles. Rooms often lacked thorough cleaning with reports of mold, mildew and even pests such as roaches and bugs. Additionally, some guests noted outdated furnishings and facilities in desperate need of renovation and deep cleaning. It should be noted, however, that a minority of reviews mentioned their rooms as clean, comfortable and adequate, suggesting a variance in the maintenance of different rooms. Despite these occasional positive remarks, the overall feedback underscores a pressing need for improved housekeeping and updates to the hotel’s infrastructure.

Staff
The Arlington Resort Hotel & Spa receives mixed feedback regarding its staff with numerous guests praising their friendliness and attentiveness. Many guests describe the staff as incredibly nice, polite, courteous and helpful, noting experiences of warm welcomes and professional demeanor, particularly at check-in and valet services. Specific staff members like Tara, Jimmy, Derek and Carmen receive individual accolades for their outstanding service.

Additionally, the maintenance team is often highlighted for their responsiveness and friendliness. Many guests report positive interactions with the bar and food service staff, appreciating their friendly attitudes and prompt service.

However, the hotel also faces criticism for inconsistent levels of service. Some reviews mention experiences with rude, unprofessional and inattentive staff, especially at the front desk and bar. Issues such as slow check-ins and check-outs, unresponsive housekeeping and unengaged bar staff are common complaints. There are also reports of unhelpful and pushy behavior, particularly from the valet personnel.

Despite some negative experiences, many guests still find the hotel staff to be accommodating and knowledgeable, contributing positively to their stays. Overall, the staff's performance appears to be a significant factor in guest satisfaction with high commendations tempered by occasional criticisms.

Wi-Fi
Guests of the Arlington Resort Hotel & Spa have mixed experiences regarding the internet service. On the positive side, the hotel offers free Wi-Fi to its guests, which is a convenient amenity. However, there are several concerns about the reliability and speed of the connection. Many guests found the Wi-Fi unusable for work purposes and reported difficulty in getting it to function at all. Additionally, some reviews highlighted a lack of instructions on how to connect to the Wi-Fi, which added to the frustration. While the longstanding nature of the hotel may appeal to those interested in historical charm, the internet service does not seem to meet modern expectations.

Spa
Arlington Resort Hotel & Spa offers a range of spa facilities that guests frequently highlight in their reviews. Many enjoyed the mineral bath experience, describing it as a standout feature available right within the hotel. The historic nature of the spa itself adds to its charm, often cited as an event in itself for first-time visitors. The spa services, including massages and thermal baths, received accolades for being efficient, relaxing and wonderfully delivered by attentive staff. Guests also mentioned the sublime bathhouse spa experience and appreciated the mineral water in the rooms. Despite some occasional issues such as early closures, the spa being shut or unresponsive, the overall sentiment leans positive with many reviewers using terms like great, amazing and awesome to describe their spa experiences. The outdoor pool, although not filled with spring water and the hot tub were also enjoyed by guests. Overall, the spa at Arlington Resort Hotel & Spa is seen as a key amenity that enhances the historic resort ambiance and offers healing and relaxation.

Gym
The gym at the Arlington Resort Hotel & Spa has received mixed reviews from its guests. Some describe the gym as small and in need of improvement with specifics such as having only one weight machine and no free weights. There were also mentions that the gym appeared old. However, there was a sentiment from one guest that found the gym to be beautiful. Despite these varied perspectives, it seems that the fitness center might benefit from some updates and expansion to better meet the needs of all guests.

Pool
The pool and hot tub at Arlington Resort Hotel & Spa receive mixed feedback. Guests frequently praise the area as relaxing, unique and featuring a particularly appealing design with beautiful views towards the parks. The outdoor pools offer a pleasant atmosphere, particularly in warm weather and are often described as clean and nice. The availability of several hot water pools is also appreciated. However, a number of issues have been reported, including uncleanliness, maintenance problems like broken tiles, peeling plaster and algae. The outdoor pool is not heated as previously advertised, leading to less comfort outside summer months. Some guests found the pool area slippery, posing a hazard, while others were disappointed by the pool closures and the disrepair of the hot tub. Despite these concerns, the overall sentiment highlights the pool and hot tub as valued features of the hotel, when properly maintained.

Parking
The Arlington Resort Hotel & Spa has received considerable feedback on its parking situation with a predominant concern being the cost and convenience. Guests frequently noted that parking fees were high with valet service costing up to $30 per day, adding a significant expense to their stay. Many found the self-parking options to be inconvenient, often located several blocks away from the hotel and requiring additional walking, which was a challenge for some.

Some reviews mentioned the parking garage being full or difficult to navigate with limited space for larger vehicles. The non-valet options also posed issues due to their distance and added cost with free parking spots being notably far from the hotel premises.

Despite these challenges, some guests appreciated being able to book parking with an electric car charger, although they did note that these spots were limited and slow. Others found the valet parking to be a viable option, albeit on the expensive side and occasionally pointed out that the valet staff pushed for tips.

Overall, while the Arlington Resort Hotel & Spa offers multiple parking options, the consensus among guests is that both valet and self-parking services need significant improvements in terms of cost transparency, convenience and managing capacity effectively.

Family
The Arlington Resort Hotel & Spa offers an inviting and family-friendly atmosphere, making it an ideal destination for family vacations. Guests have long cherished the relaxing and memorable experiences with many families returning for decades. The historic location adds a unique and charming element to the stay, enhancing the overall enjoyment for both adults and children.

Families appreciate the convenience of the hotel's proximity to downtown, which offers numerous activities and entertainment options nearby. The spacious family suites and larger rooms are particularly suitable for accommodating groups, providing comfort and ample space.

The hotel features a variety of amenities that cater to families, including friendly kitchen staff, plenty of snack options and beautiful holiday decorations that make visits during festive seasons extra special. The pool and other family-oriented areas ensure that there's always something to keep the kids entertained.

However, there are some areas that could be improved. Instances of family members being spread across multiple floors and occasional noise disturbances have been noted. Despite these minor issues, the overall sentiment remains positive, highlighting the Arlington Resort Hotel & Spa as a great location for family gatherings and creating lasting memories.

3 Star
Arlington Resort Hotel & Spa provides a three-star experience with a mix of both historic charm and areas in need of renovation. As a nearly century-old hotel, some hallways are dimly lit and certain amenities feel dated, but there's an ongoing restoration effort that offers hope for the future. Located in a pleasant area, the hotel ensures guests a nice location to explore the surrounding attractions. The breakfast buffet is highly praised as a great value and the friendly staff contributes to an overall pleasant stay. Though some believe the property could be rated higher, it is generally seen as a decent three-star hotel with room for improvement.

Business
Arlington Resort Hotel & Spa offers a promising environment for business travelers. The hotel's conference rooms and meeting spaces have been nicely remodeled, catering well to professional needs. The receptionists provide prompt service and the concierge is notably efficient, enhancing the overall convenience for business guests. Despite some feedback suggesting that staff in the conference rooms could benefit from additional support, the hotel generally maintains a good business-friendly atmosphere.

While the meeting rooms have received mixed reviews, the effort to improve guest stays is evident, positioning the hotel as a viable option for business trips.

Accessible
The Arlington Resort Hotel & Spa receives mixed reviews regarding accessibility for guests with disabilities. Positively noted are the ADA accessible rooms which cater to specific needs. The location is also highlighted as being accessible, making it convenient for guests to get around. However, there are considerable areas needing improvement. Numerous reviews mention that bathrooms and showers are not fully accessible with limited space and functionality. The elevators have also been flagged as problematic, being poorly serviced and creaky. Additionally, the reception area is cluttered and hard to find and overall provisions for handicapped guests are lacking. Despite these problems, the hotel's central location remains a strong point for guests.

Outdoor Pool
The outdoor pool at Arlington Resort Hotel & Spa offers a mixed experience for guests. Many appreciated the relaxing setting, especially the thermal water in the smaller pool. The pool on the roof and fantastic pool design were highlights, providing a unique and enjoyable experience. Guests loved the fantastic pool facility and found the pool to be a great spot for lounging and swimming. The connection to park trails added to the charm, offering additional leisure options. However, not all feedback was positive with some noting instances of algae, trash and slippery conditions causing injuries. Maintenance issues such as broken tiles and cleanliness have been pointed out, suggesting that the area should be off-limits until repaired. Despite these drawbacks, the overall consensus remains positive with guests frequently mentioning the fantastic pool time they had.

Historic
The Arlington Resort Hotel & Spa is a true testament to historical grandeur and timeless elegance. Guests are captivated by its remarkable history and nostalgic charm. This iconic hotel with its classic Victorian architecture and vintage allure, offers visitors an immersive experience that feels like stepping back in time. The property is adorned with beautifully preserved historic details, creating a unique and authentic atmosphere that showcases its rich heritage.

Many guests appreciate the fascinating stories and historical significance attached to the Arlington, emphasizing its status as a national treasure. The spectacular views of the mountains, combined with the historic architecture, contribute to a wonderfully nostalgic ambiance. The hotel's grand and stately presence has attracted visitors for nearly a century, offering a charming blend of old-world elegance and modern comfort.

While the hotel is undergoing renovations to restore its former glory, the historical integrity and beauty of the Arlington continue to shine through. Guests enjoy the classic décor and old-time feel, recognizing the hotel's need for some cosmetic updates without detracting from its incredible historical value. The property's rich legacy includes being a host to famous personalities, adding to its allure as a historic landmark.

Despite some minor maintenance issues typical of older buildings, the Arlington remains an extraordinary and beautiful historic hotel. Its preservation efforts and commitment to maintaining its antique charm make it a beloved destination for history enthusiasts and travelers looking to experience a slice of the past in a picturesque setting.

Dog Friendly
Arlington Resort Hotel & Spa offers a pet-friendly environment with multiple guests appreciating the accessibility and warm welcome extended to dogs. Many visitors found the hotel’s location convenient for pet owners with outdoor paths and a terrace frequented by dogs, making it easy to enjoy the stay with their pets.

However, the hotel’s pet policy has drawn some criticism. The pet fee, which stands at $60 per day, has been labeled as excessive by several guests, leading some to leave their pets behind. Issues with cleanliness, such as dog food from previous occupants on the floor and sticky carpets, have also been mentioned, detracting from the otherwise positive aspects of the pet-friendly experience.

Pets are treated kindly at the Arlington Resort Hotel & Spa with some guests noting their dogs received treats upon arrival. The hotel is part of a generally pet-friendly town, enhancing the overall experience for pet owners. Despite the high fees and occasional cleanliness issues, the hotel remains a viable option for those traveling with pets, thanks to its welcoming atmosphere and pet-friendly amenities.


Yes, Arlington Resort Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Arlington Resort Hotel & Spa.

Yes, Arlington Resort Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Arlington Resort Hotel & Spa.

Yes, Arlington Resort Hotel & Spa has a gym.

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