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Summary of reviewsEmbassy Suites by Hilton Dulles Airport garners positive feedback across several aspects, making it a favored destination for travelers. Notably, its strategic location near Washington Dulles International Airport is highly commended, offering convenience for those with connecting flights or early departures. The hotel is praised for easy access to major highways, proximity to shopping and dining options, and complimentary airport shuttle service, enhancing its appeal for both leisure and business travelers.
Guests consistently highlight the remarkable breakfast experience, emphasizing the quality and variety of freshly made-to-order options, particularly the omelet bar. The breakfast, alongside the warm and attentive staff, contributes to a welcoming atmosphere. The spacious and clean suites, with comfortable beds and thoughtful amenities like blackout shades, provide a restful and pleasant stay for both families and business guests.
Cleanliness stands out as a key attribute, with the hotel maintaining high standards across rooms and common areas, contributing to an environment that feels safe and accommodating. The attentive staff receive widespread acclaim for their friendly and efficient service, often going the extra mile to meet guest needs. This personal touch is a significant contributor to the positive reviews.
While the pool facilities receive mixed feedback, with some noting occasional closures or temperature issues, when functional, they offer a relaxing environment for families. The hotel's family-friendly atmosphere is further enhanced by spacious suites and amenities that cater to both children and adults, making it a top choice for families seeking comfort and convenience.
In summary, Embassy Suites by Hilton Dulles Airport excels in providing a comfortable, clean, and friendly environment, with standout features like a delicious breakfast and exceptional staff service. Its location and amenities make it an ideal choice for various travelers, whether on business, with family, or in transit. Show more
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Categories
Hotel Taking Steps Towards Sustainability
As part of the Hilton brand, this hotel contributes to the company's commitment to reduce its environmental footprint. It implements strategies for energy and water conservation as part of Hilton's global sustainability targets.
Hotel for Honeymoon
Offers spacious suites and a complimentary breakfast, providing a comfortable and convenient stay for a honeymoon. The extra space and included amenities make it a practical choice.
Family Friendly Hotel
This all-suite hotel typically offers spacious accommodations suitable for families, along with complimentary breakfast and evening receptions, which are popular amenities for those traveling with children.
Business Hotel
This hotel offers spacious suites and meeting rooms, catering to business travelers. It includes amenities like free breakfast and an evening reception.
Hotel with Gym
Offers a fitness center for guests. Specific details on equipment not available in the provided context.
4-Star Hotel
This hotel provides spacious suites and is located near Dulles Airport, offering convenient access for travelers. Guests can enjoy complimentary breakfast and an evening reception.
Hotel with Indoor Pool
The hotel features an indoor pool and a hot tub within a six-floor open atrium. This area includes a dramatic water feature, creating a visually appealing and relaxing environment for guests.
Luxury Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Accessible Hotel
Room Types
King SuiteThis suite includes a cable TV, microwave and refrigerator.
Double Suite with Two Double Beds - Non-SmokingThis suite includes a cable TV, microwave and refrigerator.
Two-Room King Suite - Hearing AccessThis suite includes a cable TV, microwave and refrigerator.
Two-Bedroom Premium Suite with Two Double BedsProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite provides air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
One-Bedroom Premium King SuiteFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Two-Bedroom Suite with Two Double Beds - Hearing AccessibleProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This suite is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker. The unit offers 2 beds.
Premium King Room with Tub - Mobility and Hearing AccessibleOffering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious quadruple room offers air conditioning, a private entrance, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Suite with Tub - Mobility/Hearing Accessible/Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The spacious suite provides air conditioning, a private entrance, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Two-Bedroom King Suite - Pure WellnessOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Two-Bedroom Corner Premium King SuiteProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker. The unit offers 2 beds.
Two-Bedroom Corner Premium Suite with Two Double BedsOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.
Guest Reviews
8.1
Very Good
Location
Embassy Suites by Hilton Dulles Airport boasts a convenient location that has been highly praised by guests. Its close proximity to Washington Dulles International Airport makes it an ideal choice for travelers needing to stay overnight for connecting flights or those with early morning departures. The hotel is well-situated, offering easy access to major highways and toll roads, making it a practical choice for both business and leisure travelers. Moreover, its location near shopping areas and a variety of dining options, including Starbucks, enhances its appeal. Guests appreciate the convenience of the complimentary airport shuttle service, while the competitive pricing combined with the quality of amenities adds to the overall value. Many reviews highlight the quiet rooms and clean, spacious suites as positive aspects of their stay. The free breakfast and complimentary drinks received notable mentions, with particular praise for the breakfast quality. Proximity to attractions such as the Udvar-Hazy Center and King Spa Chantilly further enriches the experience for those looking to explore. Overall, the hotel's strategic location and thoughtful services create a welcoming environment for anyone traveling through Dulles.
Breakfast
At Embassy Suites by Hilton Dulles Airport, breakfast is often hailed as a delightful highlight of guests' stays. Renowned for its freshly made-to-order options, the breakfast experience stands out with its impressive omelet bar that consistently earns praise for quality and taste. Guests appreciate the extensive selection offered each morning, including hot and cold items such as eggs prepared to individual preferences, alongside a variety of fruits, breads, and beverages.
Despite occasional feedback about limited hours or staffing levels, the breakfast area manages to cater for a satisfying start to the day. Visitors frequently commend the warm and accommodating staff, who contribute to an overall welcoming atmosphere. The complimentary breakfast adds value to the stay, with several guests noting that this aspect alone was one of the best parts of their visit. Whether choosing to sit for a hot meal or grabbing a breakfast to-go, guests typically leave with a fulfilling dining experience that complements the comfort found throughout the hotel.
Rooms
Embassy Suites by Hilton Dulles Airport is praised for its clean and spacious rooms, offering a comfortable and modern experience for guests. Many reviews highlight the ample space within the suites, making them ideal for families or groups, with features like separate living areas and privacy-enhancing doors. The rooms are consistently noted as clean, with well-maintained facilities and amenities. The beds are often described as comfortable, contributing to a restful stay. Guests appreciate the thoughtful touches, such as blackout shades and the inclusion of complimentary snacks and beverages. The hotel's proximity to Dulles Airport adds to its convenience for travelers. While some reviews mention that the décor could benefit from updates, the overall impression of the rooms is positive, emphasizing cleanliness, comfort, and size. The suites are particularly favored for their layout, providing both space and privacy.
Beds
Embassy Suites by Hilton Dulles Airport largely impresses with its comfortable beds and clean sleeping environments, providing a restful experience for guests. The beds are frequently described as comfortable and cozy, contributing to an overall pleasant stay. While the pillows are sometimes noted as too soft, guests typically find them satisfactory when paired with the comfortable mattresses. A few reviews mention that the mattresses could be improved, particularly for older or heavier guests, suggesting they're better suited for lighter individuals. Despite minor concerns, the hotel offers a peaceful and quiet atmosphere, perfect for a good night's sleep. Additionally, the rooms maintain a commendable level of cleanliness, ensuring guests feel relaxed and comfortable.
Cleanliness
Embassy Suites by Hilton Dulles Airport stands out for its exemplary standards of cleanliness. Guests consistently rave about the immaculate condition of both the rooms and common areas. The hotel is described as clean, spacious, and accommodating, with an aesthetic ambiance that enhances the stay. The staff receive high marks for their friendliness and attentiveness, further adding to the overall experience. The facility, including the pool and hot tub, is meticulously maintained, ensuring that guests feel safe and comfortable, which is particularly appreciated in the post-COVID era. While minor issues were noted, such as an occasional clogged shower or a dirty iron, these do not detract significantly from the overwhelmingly positive feedback. The hospitality team is especially commended for their efforts in cleanliness and service, making this a highly recommended destination for travelers seeking a clean and comfortable stay near the Dulles Airport.
Staff
Embassy Suites by Hilton Dulles Airport boasts a highly praised team known for their friendliness and helpfulness. Guests frequently commend the staff's attentiveness and efficiency, with many noting the warm and welcoming atmosphere created by every team member, from reception to housekeeping. The staff makes an effort to greet guests warmly, adding a personal touch that enhances the overall experience. The front desk, in particular, stands out for being accommodating and understanding, often going the extra mile to meet guest needs, such as allowing early check-ins and addressing late arrivals with kindness. While a handful of reviews mention some negative experiences, the overwhelming impression is one of excellent customer service. The cordial and professional approach of the team, coupled with their ability to create a pleasant and relaxing environment, leaves a lasting positive impression on visitors. Guests highlight exceptional service during breakfast, underscoring the staff’s dedication to ensuring a comfortable stay. The hotel is often cited for having some of the best staff around, with individuals like Rik receiving special mention for consistently exceeding guest expectations. Overall, the Embassy Suites by Hilton Dulles Airport is characterized by its outstanding service and exceptional staff who strive to make every stay memorable.
Pool
The Embassy Suites by Hilton Dulles Airport offers a mixed experience when it comes to its pool facilities. On the positive side, guests appreciate that the pool is clean and well-maintained, providing a nice space for families, especially for kids who seem to enjoy their time in the water. There is also a Jacuzzi that guests have found to be ideal for relaxation. An attentive lifeguard further enhances the feeling of safety and enjoyment at the pool. The hotel's location is convenient for dining out as it is close to good restaurants.
However, some guests have encountered frustrations. There have been instances where the pool was not open or available for use, which has negatively impacted experiences for certain visitors. When open, the pool's temperature was reported as too cold by some, and its size might be considered small for those expecting a larger swimming area. Additionally, there were times when the indoor pool and spa were undergoing treatment and were not accessible for part of a guest's stay.
Despite these drawbacks, the overall pool area, when functional, tends to satisfy the recreational needs of guests, suggesting it can be a pleasant feature of a stay at this hotel.
Family
The Embassy Suites by Hilton Dulles Airport is a wonderful option for families looking for a comfortable and convenient stay. Families appreciate the spacious suites, which are perfect for accommodating both children and adults with privacy thanks to the separate rooms and closing doors. Whether traveling with a dog or bringing along plenty of luggage, the rooms are ample and provide a nice retreat after a day of adventures.
Guests mention the hotel as being clean and family-friendly, offering a range of amenities that cater to both parents and children. Highlights include the enjoyable pool and spa area, which add a touch of relaxation to the stay, and the breakfast and happy hour that come included in the stay. The hotel goes the extra mile for families with thoughtful touches, such as providing cribs on request for the little ones.
The overall atmosphere is inviting for families, making it a great place to return to for short vacations or mini getaways. The combination of excellent service and family-centered amenities make it a solid choice for those traveling with children, offering both comfort and convenience.
Business
Embassy Suites by Hilton Dulles Airport proves to be a reliable choice for business travelers and those with early flights. Situated conveniently near Washington Dulles Airport, guests appreciate its proximity to a variety of restaurants in the Herndon area. The hotel is renowned for its clean rooms and excellent breakfast service, which adds to the convenience of a morning routine. Business amenities such as a helpful business center ensure work tasks can be managed effectively during a stay. Embodying an accommodating environment, the front desk staff enhances guest experiences with their attentive service. A standout feature is the Manager’s Happy Hour, which provides a welcoming opportunity to relax after a busy day. Although occasional concerns about staffing have been noted, the overall positive experiences make this hotel a favored spot for travelers.
Yes, Embassy Suites by Hilton Dulles Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Dulles Airport.
Yes, Embassy Suites by Hilton Dulles Airport welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Dulles Airport.
Yes, Embassy Suites by Hilton Dulles Airport has a gym.