New Ambassador Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe New Ambassador Hotel in Harare is widely recognized for its prime location in the central business district, which combines convenience with a serene atmosphere rare in city centers. This strategic position makes it an attractive choice for both leisure and business travelers, providing easy access to shops, restaurants, and transportation. Ample parking facilities add to the hassle-free experience for guests traveling by car.
Breakfast at the hotel has received mixed reviews, with numerous guests praising the appetizing, delicious quality and good value for money. The prompt and friendly service provided during breakfast enhances the overall experience. However, some guests suggest improvements in variety, pricing, and meal preparation to meet diverse dietary needs.
Room accommodations vary, with several guests appreciating the clean, spacious, and comfortable environment the hotel offers. However, some rooms show signs of wear, with outdated facilities and occasional cleanliness issues needing attention. Despite this, the welcoming ambiance in many areas maintains guest satisfaction.
Staff at the New Ambassador Hotel receive consistent praise for their exceptional service. Guests frequently mention the friendliness, professionalism, and efficiency of the personnel. The front desk and concierge staff, in particular, provide outstanding assistance, contributing to a warm and hospitable environment.
The Wi-Fi service offers a mixed experience; while many guests find it excellent, some report occasional connectivity issues. Nonetheless, the attentive staff is quick to resolve such challenges, ensuring minimal disruption for visitors.
Overall, the New Ambassador Hotel stands out for its strategic location, comfortable atmosphere, and excellent staff service, making it a memorable choice for visitors to Harare.
Categories
Breakfast at the hotel has received mixed reviews, with numerous guests praising the appetizing, delicious quality and good value for money. The prompt and friendly service provided during breakfast enhances the overall experience. However, some guests suggest improvements in variety, pricing, and meal preparation to meet diverse dietary needs.
Room accommodations vary, with several guests appreciating the clean, spacious, and comfortable environment the hotel offers. However, some rooms show signs of wear, with outdated facilities and occasional cleanliness issues needing attention. Despite this, the welcoming ambiance in many areas maintains guest satisfaction.
Staff at the New Ambassador Hotel receive consistent praise for their exceptional service. Guests frequently mention the friendliness, professionalism, and efficiency of the personnel. The front desk and concierge staff, in particular, provide outstanding assistance, contributing to a warm and hospitable environment.
The Wi-Fi service offers a mixed experience; while many guests find it excellent, some report occasional connectivity issues. Nonetheless, the attentive staff is quick to resolve such challenges, ensuring minimal disruption for visitors.
Overall, the New Ambassador Hotel stands out for its strategic location, comfortable atmosphere, and excellent staff service, making it a memorable choice for visitors to Harare.
Business Hotel
This hotel offers a business center and conference space. It provides convenient amenities such as complimentary wireless internet access and concierge services.
Hotel near Golf Courses
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Harare, the New Ambassador Hotel boasts a highly praised location, offering its guests a blend of convenience and tranquility. Situated in the bustling central business district, it provides easy access to essential shops, restaurants, and transportation, making it an ideal choice for both leisure and business travelers. The hotel's guests appreciate its closeness to town combined with the serenity it offers in the evenings—a rare find in city centers. Its strategic position makes navigating the city straightforward, with all facilities and attractions just a short walk away. Moreover, the hotel’s ample parking ensures a hassle-free experience for those traveling by car. The combination of a prime location, comfort, and excellent value for money has solidified the New Ambassador Hotel as an attractive choice for visitors to Harare.
The breakfast experience at the New Ambassador Hotel has garnered a mix of impressions from its guests. On the positive side, many guests have praised the breakfast for being appetizing, delicious, and of good quality. There is particular appreciation for the breakfast being filling and offering good value for money. The service accompanying breakfast is often described as prompt and provided by friendly staff, enhancing the overall morning experience for many visitors.
However, some guests felt that the breakfast was overpriced and questioned its value, especially when considering options beyond a buffet. Several reviews highlight concerns such as the lack of variety or specific diet-friendly options, like halal choices, which left certain guests feeling limited. Additionally, a few guests reported dissatisfaction with the temperature and cooking quality of their meals.
Overall, while there is much to commend regarding the breakfast, some areas could benefit from improvements to meet the expectations of all guests.
The New Ambassador Hotel offers a mixed experience when it comes to room accommodations, but there are positive notes to highlight. Several guests have reported rooms that are clean, spacious, and comfortable, suggesting a sense of welcoming ambiance and adequate space for relaxation. Additionally, the hotel benefits from a strategic location, enhancing convenience for travelers looking to explore the surrounding area.
However, certain limitations are evident, with multiple reviews indicating a need for renovation due to outdated and tired-looking facilities. Some guests have found the rooms congested and crowded with furniture, while others encountered issues like uncomfortable temperatures, persistent leaks, and unpleasant odors. Moreover, cleanliness is inconsistent, with reports of dirty bathrooms and lacking shower curtains. Despite these drawbacks, the positive experience with room cleanliness for some guests hints at varying standards across different accommodations within the venue.
Nestled within a prime location in the central business district, New Ambassador Hotel offers ease of access to many attractions and amenities—an appealing facet for those seeking convenience in their travels. Guests frequently praise the cleanliness of several areas in the hotel, noting that rooms are often spacious, comfortable, and filled with pleasant aromas. The linen is consistently noted for its cleanliness, contributing to a cozy and inviting atmosphere for visitors.
However, there are recurring mentions of certain areas that are in need of attention. Guest reviews highlight issues with the cleanliness and maintenance of the bathrooms, pointing out outdated facilities and an absence of shower curtains which detract from the overall experience. Carpets have also been reported as old and stained, with occasional sightings of cockroaches raising concerns about the hygiene of the space. Feedback suggests that the hotel would benefit greatly from refurbishments such as fresh paint. Overall, while certain aspects of cleanliness and upkeep need improvement, the strategic location and comfortable ambiance are regarded as standout features that enhance one's stay.
The New Ambassador Hotel consistently receives praise for its exceptional staff, who leave a lasting impression on guests. Visitors frequently mention the friendliness and warmth of the hotel personnel, indicative of a welcoming and hospitable environment. Guests are impressed by the team's professionalism, noting their courteous demeanor and efficient service. The front desk and concierge staff, in particular, are highlighted for their amazing assistance, ensuring a smooth experience for travelers. Management, noted for interpersonal skills, contributes to the positive atmosphere that permeates the hotel.
Overall, the staff's responsiveness and accommodating nature add to the efficient service that guests appreciate. Whether it's a warm greeting or quick problem-solving, the team demonstrates excellence in hospitality, making the guest experience enjoyable and memorable.
The New Ambassador Hotel offers a mixed experience when it comes to Wi-Fi connectivity. Guests have found the internet service to be excellent on multiple occasions, especially when using devices like iPhones and Apple MacBooks. However, some visitors have faced challenges with inconsistent signals, with the Wi-Fi occasionally dropping or struggling to connect effectively. Despite these interruptions, the staff is attentive and reportedly quick to resolve issues when they arise, ensuring that the Wi-Fi is back on track, allowing guests to stay connected with minimal hassle.
Location Show Map
Location
Breakfast
However, some guests felt that the breakfast was overpriced and questioned its value, especially when considering options beyond a buffet. Several reviews highlight concerns such as the lack of variety or specific diet-friendly options, like halal choices, which left certain guests feeling limited. Additionally, a few guests reported dissatisfaction with the temperature and cooking quality of their meals.
Overall, while there is much to commend regarding the breakfast, some areas could benefit from improvements to meet the expectations of all guests.
Rooms
However, certain limitations are evident, with multiple reviews indicating a need for renovation due to outdated and tired-looking facilities. Some guests have found the rooms congested and crowded with furniture, while others encountered issues like uncomfortable temperatures, persistent leaks, and unpleasant odors. Moreover, cleanliness is inconsistent, with reports of dirty bathrooms and lacking shower curtains. Despite these drawbacks, the positive experience with room cleanliness for some guests hints at varying standards across different accommodations within the venue.
Cleanliness
However, there are recurring mentions of certain areas that are in need of attention. Guest reviews highlight issues with the cleanliness and maintenance of the bathrooms, pointing out outdated facilities and an absence of shower curtains which detract from the overall experience. Carpets have also been reported as old and stained, with occasional sightings of cockroaches raising concerns about the hygiene of the space. Feedback suggests that the hotel would benefit greatly from refurbishments such as fresh paint. Overall, while certain aspects of cleanliness and upkeep need improvement, the strategic location and comfortable ambiance are regarded as standout features that enhance one's stay.
Staff
Overall, the staff's responsiveness and accommodating nature add to the efficient service that guests appreciate. Whether it's a warm greeting or quick problem-solving, the team demonstrates excellence in hospitality, making the guest experience enjoyable and memorable.
Wi-Fi
No, New Ambassador Hotel doesn't have any pool.
No, a spa isn't available at New Ambassador Hotel.
No, New Ambassador Hotel doesn't allow dogs.
No, parking facilities aren't available at New Ambassador Hotel.
No, New Ambassador Hotel doesn't have a gym.
Location Show Map
More Options
