Plaza Hotel Fort Lauderdale
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Summary of reviewsPlaza Hotel Fort Lauderdale generally receives positive remarks for its strategic location, praised for its proximity to restaurants, shopping centers, public transportation and the Fort Lauderdale airport. Guests appreciated the convenience and ease of access provided by the hotel's central position and parking facilities, making it an affordable choice for travelers despite some concerns about the surrounding area's safety and cleanliness.
Breakfast at the hotel garnered mixed feedback. Some guests appreciated the delicious and well-organized spread available from 6-10 am, while others were dissatisfied with issues like the lack of availability, cold food and high cost. The absence of a coffee maker in rooms and no breakfast service on weekends further added to the negative feedback.
Reviews of the dinner experience highlighted the decent food and friendly service at the on-site Jamaican restaurant. However, guests noted inconveniences such as unavailability during dining hours, long wait times, high prices and the lack of room service, which limited their dining options.
The rooms received mostly negative feedback with reports of old, outdated and poorly maintained accommodations. Positive comments were limited to aspects like room size, air conditioning, cleanliness, comfortable beds and the presence of refrigerators and microwaves. However, frequent issues included broken fixtures, uncleanliness, odors and missing basic amenities, significantly affecting guest satisfaction.
Cleanliness emerged as a major issue with numerous complaints about dirty rooms, smelly hallways and unclean bathrooms. Guests reported unsanitary conditions such as mold, stained linens and visible pests. The overall poor maintenance and cleanliness contributed to a negative experience for many.
Guest interactions with the staff were mixed. While some guests appreciated the friendliness, professionalism and helpfulness of certain staff members, others encountered rudeness, unprofessionalism and inattentive behavior, particularly from front desk employees. This inconsistency in staff behavior significantly influenced the overall guest experience.
Feedback about the free WiFi was also mixed. Some guests noted good bandwidth and coverage, but many reported issues with reliability, weak signals and connectivity problems, leading to a generally inconsistent internet experience.
The gym facility received varied feedback with some guests appreciating its presence but noting its frequent closures and outdated, broken equipment. The general sentiment was that the gym needed substantial improvements.
The pool area was generally praised when functional, noted for its cleanliness and inviting atmosphere. However, frequent closures, maintenance issues and occasional lapses in cleanliness diminished the overall appeal.
While the hotel offers ample parking space, safety concerns were prominent. Guests reported flooding, criminal activity and a lack of security in the parking lot, making it an area in need of improvement despite the availability of convenient parking facilities.
Families found the hotel unsuitable due to safety and cleanliness concerns. Reports of drug deals, loitering individuals, chaotic environments and unclean rooms made it a less desirable option for those traveling with children.
Lastly, the comfort of the beds received mixed reviews. While some guests found the beds comfortable with clean sheets, others reported issues like dirty bedding, noisy or sagging mattresses and bed bugs, indicating an overall inconsistent experience.
In summary, Plaza Hotel Fort Lauderdale is appreciated for its convenient location, but struggles with issues related to room maintenance, cleanliness, inconsistent staff behavior and safety concerns, resulting in a mixed overall guest experience.
Categories
Breakfast at the hotel garnered mixed feedback. Some guests appreciated the delicious and well-organized spread available from 6-10 am, while others were dissatisfied with issues like the lack of availability, cold food and high cost. The absence of a coffee maker in rooms and no breakfast service on weekends further added to the negative feedback.
Reviews of the dinner experience highlighted the decent food and friendly service at the on-site Jamaican restaurant. However, guests noted inconveniences such as unavailability during dining hours, long wait times, high prices and the lack of room service, which limited their dining options.
The rooms received mostly negative feedback with reports of old, outdated and poorly maintained accommodations. Positive comments were limited to aspects like room size, air conditioning, cleanliness, comfortable beds and the presence of refrigerators and microwaves. However, frequent issues included broken fixtures, uncleanliness, odors and missing basic amenities, significantly affecting guest satisfaction.
Cleanliness emerged as a major issue with numerous complaints about dirty rooms, smelly hallways and unclean bathrooms. Guests reported unsanitary conditions such as mold, stained linens and visible pests. The overall poor maintenance and cleanliness contributed to a negative experience for many.
Guest interactions with the staff were mixed. While some guests appreciated the friendliness, professionalism and helpfulness of certain staff members, others encountered rudeness, unprofessionalism and inattentive behavior, particularly from front desk employees. This inconsistency in staff behavior significantly influenced the overall guest experience.
Feedback about the free WiFi was also mixed. Some guests noted good bandwidth and coverage, but many reported issues with reliability, weak signals and connectivity problems, leading to a generally inconsistent internet experience.
The gym facility received varied feedback with some guests appreciating its presence but noting its frequent closures and outdated, broken equipment. The general sentiment was that the gym needed substantial improvements.
The pool area was generally praised when functional, noted for its cleanliness and inviting atmosphere. However, frequent closures, maintenance issues and occasional lapses in cleanliness diminished the overall appeal.
While the hotel offers ample parking space, safety concerns were prominent. Guests reported flooding, criminal activity and a lack of security in the parking lot, making it an area in need of improvement despite the availability of convenient parking facilities.
Families found the hotel unsuitable due to safety and cleanliness concerns. Reports of drug deals, loitering individuals, chaotic environments and unclean rooms made it a less desirable option for those traveling with children.
Lastly, the comfort of the beds received mixed reviews. While some guests found the beds comfortable with clean sheets, others reported issues like dirty bedding, noisy or sagging mattresses and bed bugs, indicating an overall inconsistent experience.
In summary, Plaza Hotel Fort Lauderdale is appreciated for its convenient location, but struggles with issues related to room maintenance, cleanliness, inconsistent staff behavior and safety concerns, resulting in a mixed overall guest experience.
Cheap Hotel
This hotel offers affordable rates and essential amenities. It is suitable for budget-conscious travelers needing a comfortable stay.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The location of Plaza Hotel Fort Lauderdale emerged as a central theme in guest reviews. Many guests appreciated its proximity to key facilities, such as restaurants, shopping centers and public transport. Its convenience was frequently highlighted, offering easy access to Fort Lauderdale airport, bus stops and highways, making it a practical choice for travelers with varied itineraries.
The hotel's location was often described as being in a good, great or even perfect spot with some guests emphasizing its central position and proximity to essential places and touristic areas. The presence of parking facilities also added to its appeal, making it simpler for guests to navigate the surrounding area.
However, the location did receive mixed feedback regarding safety and cleanliness. Some guests noted uncomfortable and seemingly unsafe aspects of the area with mentions of questionable activities and a concerning number of homeless individuals. Despite these drawbacks, the general consensus leaned towards the location being a significant advantage, particularly in relation to the affordability and ease of access to Fort Lauderdale's highlights.
The breakfast experience at Plaza Hotel Fort Lauderdale has received mixed feedback from guests. On the positive side, some guests have praised the breakfast, describing it as amazing, very delicious and well-organized. The breakfast area was noted to be clean and operated with a spacious setting during service hours from 6-10 am. However, other reviews highlighted significant issues. Many guests reported that no breakfast was offered despite being advertised and some found the breakfast food cold or not up to their expectations. The lack of a coffee maker in the rooms, along with the unavailability of breakfast on weekends, added to the dissatisfaction. Pricing was also a concern with some noting that the breakfast cost of $25 per person was not justified. Despite a few positive remarks about the convenience and quality of breakfast, the overwhelming sentiment was negative due to inconsistencies in availability and service.
The Plaza Hotel Fort Lauderdale has mixed feedback regarding its dinner options and related services. While the on-site Jamaican restaurant offers decent food and boasts friendly ownership, the dining experience is marred by some inconvenience. Patrons have noted issues such as lack of availability during dining hours and long wait times. Additionally, there are reports about high prices for both food and drinks. Importantly, the hotel does not offer room service, which limits in-room dining options. Guests also faced challenges with no microwaves and missing coffee supplies despite the presence of coffee makers. Despite the presence of the restaurant, the overall dinner service leaves room for improvement given the guest experiences.
The rooms at Plaza Hotel Fort Lauderdale present a mixed bag of experiences for visitors. Many reviews highlight positives like the room size and the air conditioning with some guests praising the cleanliness and comfortable beds. A few noted how the rooms were well-prepared and appreciated the friendliness and professionalism of the staff. Additionally, some expressed satisfaction with specific features like refrigerators, microwaves and room layouts, including a suite arrangement that felt spacious.
However, the more common narrative points to numerous drawbacks. Many guests found the rooms old, outdated and in various states of disrepair. Reported issues include broken fixtures, rusty faucets, non-functional electrical outlets and poor lighting. Cleanliness stands as a significant concern with instances of rooms being dirty upon arrival, not cleaned regularly and infested with bugs and roaches. The presence of odors, ranging from mustiness to smoke and marijuana, added to the overall discomfort.
Guests frequently mentioned problems with basic amenities such as missing towels, broken TVs and non-functional air conditioning units. Some even faced safety issues with room doors not locking properly. Furniture across the rooms often appeared worn out and damaged, contributing to a generally run-down appearance. Evident signs of neglect, like mold, broken curtains and dirty floors, widely influenced the perception of poor maintenance.
While the hotel promises an adequate and professional experience in online pictures, many found the reality quite different. Despite the occasional clean and adequately prepared room, the overwhelmingly negative feedback focused on hygiene issues, outdated furnishings and lack of attention to detail, resulting in a stay that didn't meet expectations.
The reviews for the beds at Plaza Hotel Fort Lauderdale reveal a mixed experience for guests. Many guests praised the beds as comfortable with clean sheets and satisfactory pillows. Some found the beds to be decently comfy with a few noting that the mattresses were very comfortable. However, there were several negative comments as well. Complaints included stained or dirty sheets and blankets, broken or old beds and insufficient bedding supplies such as pillows and blankets. Issues like bed bugs, noisy or sagging mattresses and differing mattress types in the same room were also mentioned. Overall, while some guests had a good experience with the beds, there were significant concerns about cleanliness, maintenance and the quality of bedding provided.
Plaza Hotel Fort Lauderdale has garnered highly critical feedback concerning its cleanliness and upkeep. Guest reviews frequently cite issues with dirty rooms, smelly hallways and unclean bathrooms. Common grievances include stained linens, mold and odors of marijuana and cigarette smoke pervading the premises. The carpets appear unclean and unsightly with instances of unsanitary conditions such as visible roaches, sticky floors and trash scattered throughout common areas. The hotel also struggles with inadequate housekeeping services, failing to provide clean towels and leaving guests to encounter remnants from previous occupants, like hair and half-eaten food. Properties are described as outdated and poorly maintained, revealing rust, mildew and broken furniture. Moreover, complaints about unresponsive and unpleasant staff further diminish the overall guest experience. Additionally, the presence of homeless individuals and reports of drugs contribute to an unsafe atmosphere, making the property a less than ideal choice for travelers seeking a hygienic and secure stay.
The staff experience at the Plaza Hotel Fort Lauderdale appears to be a mixed bag with notable highs and lows according to guest reviews. On the positive side, several guests noted that the staff were polite, friendly and accommodating. There were specific mentions of helpful individuals such as Andre and the night desk clerk, as well as mentions of professionals like Carlito from maintenance and Anize from housekeeping. The day staff and certain front desk employees like Ms. Nicole and Mr. Claude were reportedly welcoming and professional. Additionally, some guests appreciated the attentive service and the overall friendly demeanor of the staff.
However, there seemed to be significant inconsistency in staff behavior. Numerous reviews pointed out that some staff members, especially at the front desk, were rude, unprofessional and inattentive. Issues ranged from a lack of urgency and poor customer service to outright rude interactions and indifference to guest needs. There were also complaints about staff arguing with each other and displaying unwelcoming attitudes, especially the morning and day staff. Guests reported feeling neglected and mentioned that staff seemed overwhelmed and frustrated during long shifts, leading to unprofessional conduct.
In summary, while the hotel boasts some diligent and courteous staff members, the overall guest experience is marred by instances of unprofessionalism and poor service from other staff, especially at the front desk. This disparity in staff behavior could significantly influence guests' impressions and overall experience at the hotel.
The Plaza Hotel Fort Lauderdale has received mixed feedback about its WiFi service from guests. While some appreciated the polite staff and noted that the internet access was great with good bandwidth and coverage throughout the hotel facilities, many expressed concerns about the reliability and quality of the WiFi. A significant number of reviews mentioned that WiFi was often not working, had a weak signal or was inconsistent. In many cases, guests found themselves without any internet connection for extended periods or faced difficulties signing in. There were also instances where the WiFi would work intermittently, contributing to an unreliable experience overall. For a consistent and seamless internet experience, the Plaza Hotel may require some improvements.
The Plaza Hotel Fort Lauderdale offers a gym area that has received varied feedback from its guests. Some have found the gym to be a nice feature, particularly appreciating its convenience alongside the pool area. However, there are consistent mentions that the gym is often closed and, when available, it shows signs of needing complete renovation. Guests have pointed out that the fitness equipment tends to be outdated with broken treadmills and non-functioning elliptical machines. The exercise room also appears to suffer from poor conditions, being described as hot, humid and malodorous. Overall, while the hotel does provide a gym facility, it is generally perceived as limited and in need of substantial improvements.
Nestled in Fort Lauderdale, the Plaza Hotel boasts a promising pool and jacuzzi area that is often highlighted as a charming retreat by some guests. The pool, when functional, receives praise for its cleanliness and the inviting temperature of both the pool and jacuzzi, making it a delightful spot to relax. The compact pool area has hosted pleasing moments with some visitors enjoying their coffee poolside or lounging in the clean, clear waters.
However, guests frequently encounter closures due to maintenance or unforeseen issues, rendering the pool and gym areas inaccessible at times. Some visitors have found the pool area to be less than clean, noting occasional maintenance lapses which have led to a less inviting atmosphere. Events such as pool parties add a vibrant touch, though the accompanying loud music can sometimes be disruptive.
The experience seems to waver with moments of serene enjoyment tempered by intermittent closures and cleanliness concerns. Despite these challenges, the moments when the pool area is available and well-kept offer a refreshing retreat for those staying at the hotel.
Plaza Hotel Fort Lauderdale offers ample parking space available on the premises, making it easy for guests to find a spot. However, it is worth noting that parking is not included under the resort fees, which might be a downside for some. The parking area is spacious and generally free, providing convenience for those driving in. Despite these positives, there are numerous safety concerns with the parking lot that potential guests should be aware of. Reviews mention frequent flooding of the parking lot after rains and several guests have reported feeling unsafe due to the presence of homeless individuals and incidents involving criminal activity. There are also reports of drug dealing and occasional fights occurring in the parking area, which might make guests feel uneasy about leaving their cars unattended. Security seems to be lacking, as the door to the parking lot is described as being always open. While the hotel staff is noted as extremely accommodating, the overall environment of the parking lot could be significantly improved to ensure the safety and peace of mind of all guests.
Plaza Hotel Fort Lauderdale falls significantly short as an ideal accommodation for families with children. Reviews highlight consistent concerns regarding the safety and cleanliness of the premises. The environment is often described as unsafe and unsuitable for families with numerous accounts of drug deals and sketchy individuals loitering around the property. Many guests reported experiencing dirty rooms and broken beds, further exacerbating the uncomfortable and unsafe environment.
Several reviews mention the presence of unsupervised children, but this is not seen positively, as it contributes to a chaotic atmosphere rather than an engaging, child-friendly environment. The pool area, which could be a potential attraction for families, is noted to be frequented by strange men, further diminishing its appeal for families.
Warnings from previous visitors strongly advise against staying at this hotel if traveling with children, noting the environment as not family-friendly and often describing their stays as disappointing and stressful rather than enjoyable. While the hotel is noted for its low prices, the numerous negative aspects suggest it is not worth the risk for family vacations.
The Plaza Hotel Fort Lauderdale faces several issues regarding its pool. There are numerous instances where guests found the pool to be either closed or not heated as advertised. Many mentioned the absence of a heated pool facility, leading to disappointment. A few highlighted that the pool was very hot, suggesting inconsistency in temperature control. In addition, some noted that the spa pool was very cold and pointed out general cleanliness and maintenance issues concerning the pool and hot tub areas.
The outdoor pool at the Plaza Hotel Fort Lauderdale has garnered various feedback from guests concerning its availability and condition. While many appreciated the pool area and found it well-maintained with pleasant water features, others experienced issues with it being closed for maintenance or out of service. Those who enjoyed the pool highlighted its size and cleanliness, often accompanied by positive mentions of the jacuzzi area, which was described as being at a perfect temperature.
Some guests were pleased with the overall vicinity of the pool, noting friendly and clean surroundings with ample seating and tables. There were, however, a few who reported unfavorable conditions such as the pool being dirty or the spa pool being cold. Additionally, instances of security concerns were raised with non-guests present around the pool without proper oversight.
Overall, the feedback on the pool area is mixed, reflecting both satisfaction with its amenities and maintenance challenges that affected the overall guest experience.
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Location
The hotel's location was often described as being in a good, great or even perfect spot with some guests emphasizing its central position and proximity to essential places and touristic areas. The presence of parking facilities also added to its appeal, making it simpler for guests to navigate the surrounding area.
However, the location did receive mixed feedback regarding safety and cleanliness. Some guests noted uncomfortable and seemingly unsafe aspects of the area with mentions of questionable activities and a concerning number of homeless individuals. Despite these drawbacks, the general consensus leaned towards the location being a significant advantage, particularly in relation to the affordability and ease of access to Fort Lauderdale's highlights.
Breakfast
Dinner
Rooms
However, the more common narrative points to numerous drawbacks. Many guests found the rooms old, outdated and in various states of disrepair. Reported issues include broken fixtures, rusty faucets, non-functional electrical outlets and poor lighting. Cleanliness stands as a significant concern with instances of rooms being dirty upon arrival, not cleaned regularly and infested with bugs and roaches. The presence of odors, ranging from mustiness to smoke and marijuana, added to the overall discomfort.
Guests frequently mentioned problems with basic amenities such as missing towels, broken TVs and non-functional air conditioning units. Some even faced safety issues with room doors not locking properly. Furniture across the rooms often appeared worn out and damaged, contributing to a generally run-down appearance. Evident signs of neglect, like mold, broken curtains and dirty floors, widely influenced the perception of poor maintenance.
While the hotel promises an adequate and professional experience in online pictures, many found the reality quite different. Despite the occasional clean and adequately prepared room, the overwhelmingly negative feedback focused on hygiene issues, outdated furnishings and lack of attention to detail, resulting in a stay that didn't meet expectations.
Beds
Cleanliness
Staff
However, there seemed to be significant inconsistency in staff behavior. Numerous reviews pointed out that some staff members, especially at the front desk, were rude, unprofessional and inattentive. Issues ranged from a lack of urgency and poor customer service to outright rude interactions and indifference to guest needs. There were also complaints about staff arguing with each other and displaying unwelcoming attitudes, especially the morning and day staff. Guests reported feeling neglected and mentioned that staff seemed overwhelmed and frustrated during long shifts, leading to unprofessional conduct.
In summary, while the hotel boasts some diligent and courteous staff members, the overall guest experience is marred by instances of unprofessionalism and poor service from other staff, especially at the front desk. This disparity in staff behavior could significantly influence guests' impressions and overall experience at the hotel.
Wi-Fi
Gym
Pool
However, guests frequently encounter closures due to maintenance or unforeseen issues, rendering the pool and gym areas inaccessible at times. Some visitors have found the pool area to be less than clean, noting occasional maintenance lapses which have led to a less inviting atmosphere. Events such as pool parties add a vibrant touch, though the accompanying loud music can sometimes be disruptive.
The experience seems to waver with moments of serene enjoyment tempered by intermittent closures and cleanliness concerns. Despite these challenges, the moments when the pool area is available and well-kept offer a refreshing retreat for those staying at the hotel.
Parking
Family
Several reviews mention the presence of unsupervised children, but this is not seen positively, as it contributes to a chaotic atmosphere rather than an engaging, child-friendly environment. The pool area, which could be a potential attraction for families, is noted to be frequented by strange men, further diminishing its appeal for families.
Warnings from previous visitors strongly advise against staying at this hotel if traveling with children, noting the environment as not family-friendly and often describing their stays as disappointing and stressful rather than enjoyable. While the hotel is noted for its low prices, the numerous negative aspects suggest it is not worth the risk for family vacations.
Heated Pool
Outdoor Pool
Some guests were pleased with the overall vicinity of the pool, noting friendly and clean surroundings with ample seating and tables. There were, however, a few who reported unfavorable conditions such as the pool being dirty or the spa pool being cold. Additionally, instances of security concerns were raised with non-guests present around the pool without proper oversight.
Overall, the feedback on the pool area is mixed, reflecting both satisfaction with its amenities and maintenance challenges that affected the overall guest experience.
Yes, Plaza Hotel Fort Lauderdale has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Plaza Hotel Fort Lauderdale.
No, Plaza Hotel Fort Lauderdale doesn't allow dogs.
Yes, parking facilities are available at Plaza Hotel Fort Lauderdale.
Yes, Plaza Hotel Fort Lauderdale has a gym.
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