Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsLocated just minutes from Sandgate beach, The Royal Norfolk Hotel offers an exceptional setting praised for its proximity to the sea, transport links and local attractions. Guests find it perfect for both leisure stays and quick Eurotunnel stopovers with free parking and easy access to Folkestone promenade and Dover. Its cozy, local vibe, enhanced by clean, spacious and comfortable rooms with sea views, creates a welcoming atmosphere.
Breakfast at the hotel receives generally positive reviews with many guests enjoying the Full English and Continental options. The quality of food, generous portions and friendly service are often highlighted, although some found the variety limited and the timing inconvenient for early departures. Nevertheless, many guests looked forward to the well-prepared meals each morning.
The dinner experience at The Royal Norfolk Hotel stands out with excellent food quality and well-presented dishes. Guests rave about the pub meals, especially the popular Sunday carvery. Despite occasional menu limitations, the taste and portion sizes receive consistent praise, making it a recommended dining choice.
The hotel's rooms are highly regarded for their cleanliness and comfort. Spacious and well-decorated, they offer modern amenities and comfortable beds, ensuring a relaxing stay. The maintenance and friendly staff contribute positively to the overall experience, although the busy road location can occasionally lead to some noise.
Cleanliness is a standout feature with guests frequently commenting on the spotless rooms and well-maintained facilities. The warm, welcoming atmosphere is amplified by the friendly and helpful staff, who go out of their way to accommodate guests' needs, enhancing the overall appeal of the hotel.
Parking options are convenient with on-site availability and free street parking overnight. Though navigating parking during busy events can be challenging, the proximity of parking spaces and helpful staff assistance make the experience smooth for most guests.
Guests also highlight the comfort of the beds with many praise-worthy reports on restful sleep experiences, although a few mentioned the need for mattress replacements. Overall, the clean, spacious rooms with comfortable bedding and additional amenities like tea and coffee making facilities offer a pleasant stay.
In summary, The Royal Norfolk Hotel is highly recommended for its excellent location, cleanliness, comfort and exceptional service, making it a favored choice for travelers seeking a picturesque and convenient stay near the beach. Show more
Read review summaries for all categories
Categories
Inn with Parking
The Royal Norfolk Hotel offers free private parking on site, although spaces are limited. Ample public parking is also available nearby.
Cheap Inn
Inn for Adults Only
Small Inn
3-Star Inn
Room Types
Standard Double RoomAn en suite room completed with flat-screen TV, Freeview, a hairdryer and tea/coffee-making facilities.
Economy Triple RoomA spacious en-suite room with three single beds and castle views. Free WiFi, tea and coffee facilities, an LCD TV, a hairdryer, an alarm clock and toiletries.
Superior Double RoomRooms are completed with their own TV, free Wi-Fi, hairdryer and tea/coffee making facilities.
Superior Twin Room with Sea ViewThis room is well presented with two double beds, flat-screen TV and a sea view. There is a kitchenette with a fridge and an electric kettle. The spacious bathroom has a walk in shower.
Please note that this room cannot accommodate children under 16 years old.
Budget Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled just minutes from the charming beach of Sandgate, The Royal Norfolk Hotel boasts an excellent location that has garnered praise from many guests. Whether traveling for leisure or a quick stopover before heading to France via the Eurotunnel, visitors find its proximity to the sea and various transport links ideal. The hotel is only a short walk from the Folkestone promenade, making it perfect for serene evening walks or lively outings to local bars and restaurants.
Guests appreciate the convenience of free parking and the ease of access to nearby points of interest, including Dover and the Eurotunnel. The hotel is also favorably situated near a bustling park and offers a cozy local vibe. Cleanliness, friendly staff and spacious, comfortable rooms with sea views add to the appeal, creating a welcoming and pleasant stay.
Overall, the well-situated hotel combines a picturesque beachside setting with the practicality of nearby amenities, making it a favored choice for both short visits and longer stays in the area.
Breakfast
Visitors of The Royal Norfolk Hotel have had mixed but generally positive experiences with the breakfast offerings. Many guests enjoyed the option of either a Full English or Continental breakfast and appreciated that the food was well-cooked and presented. Phrases like "very good breakfast," "great food," and "excellent breakfast" were commonly mentioned with some highlighting the good value for money.
The Full English breakfast was particularly praised for its generous portions, including proper sausages and a variety of accompaniments like toast, cereal, juice, tea and coffee. The staff received commendations for their friendliness and efficient service, adding to the dining experience.
However, not all feedback was glowing. Some guests felt the breakfast offering was somewhat limited and not always worth the extra cost. A few reviewers noted that continental breakfast options were meager and that adding an extra charge for them felt excessive. In addition, there were mentions of breakfast not being available until 8 am, which was inconvenient for those with early departures.
Despite these critiques, guests who enjoyed the meals found them to be satisfying and worth looking forward to each morning. Overall, while there are areas for improvement, the breakfast at The Royal Norfolk Hotel generally received favorable comments for its quality and service.
Dinner
The Royal Norfolk Hotel offers an impressive dining experience that has garnered praise from guests. The food quality stands out, described as very good, excellent and even great with guests highlighting delicious dinner options and well-cooked, well-presented meals. Bill, presumably a member of the culinary team, is noted for cooking high-quality dishes. The hotel’s restaurant serves fantastic pub meals that are both affordable and enjoyable, including a memorable fish and chip supper paired with rhubarb crumble.
The dinner options, although occasionally limited and basic, receive consistent acclaim for their taste and portion sizes. The Sunday carvery is particularly popular and recommended, though guests should book in advance to secure a spot. The atmosphere of the dining setting, combined with good rates and attentive staff, enhances the overall experience. Despite minor inconveniences like road noise affecting sleep and initial kitchen closures, the culinary offerings at The Royal Norfolk Hotel remain a significant highlight for those choosing to dine in-house after a long journey.
Rooms
The Royal Norfolk Hotel receives high praise for its clean, comfortable and well-appointed rooms. Guests frequently highlight the immaculate condition of both the bedrooms and bathrooms, noting they are spacious, tidy and equipped with modern amenities. Many reviews mention the rooms being cozy and warm with beds that are particularly comfortable. The hotel boasts large rooms and en-suite bathrooms, often described as bright, well-decorated and featuring nice touches throughout.
Visitors appreciate the hotel's good order and maintenance, contributing to a pleasant and homely atmosphere. The building itself is well-maintained and modern with some rooms offering stunning views of the sea and castle. Reviews also commend the friendly and helpful staff, enhancing the overall guest experience.
Though the hotel is situated on a main road and some mention noise, the overall consensus is that it does not detract significantly from the stay. The presence of room amenities like kitchenettes also adds to the convenience for guests. The hotel is an ideal choice for an overnight stay, particularly for those traveling via the Eurotunnel.
In summary, The Royal Norfolk Hotel is highly regarded for its cleanliness, comfort and warm hospitality, making it a recommendable option for travelers seeking a relaxing and well-equipped lodging experience.
Beds
The Royal Norfolk Hotel boasts a range of comfortable bedding options that generally receive positive remarks from guests. Many reviews highlight the beds as being very comfortable with a significant number of travelers appreciating their restful and serene sleep experiences. The super comfy superking beds and exceptional comfort are often noted, making it clear that the hotel prioritizes guest comfort. Large, well-maintained rooms and massive bathrooms add to the overall appeal, offering guests plenty of space to relax.
However, some reviews do point out inconsistencies, mentioning beds that were a bit on the harder side or mattresses that could use replacement due to being too springy or soft. While these comments suggest room for improvement, the overall sentiment remains positive, particularly with the clean, spacious rooms and comfortable bed linens enhancing the stay for many guests. Tea and coffee making facilities in the rooms add a nice touch, further contributing to a pleasant and restful experience at the hotel.
Cleanliness
The Royal Norfolk Hotel consistently impresses guests with its exceptional cleanliness and welcoming atmosphere. Rooms and bathrooms are frequently noted for being spotlessly clean, well-furnished and comfortable. Many guests highlight the hotel's comfortable beds and modern amenities, making for a pleasant stay.
The hotel's cleanliness extends beyond the rooms with the entire facility receiving high praise for being orderly and well-maintained. The friendly and helpful staff contribute to the positive experience with several guests noting the warm reception and cozy atmosphere.
In addition to the cleanliness, the hotel's location near the beach and Dover is praised, as well as its picturesque building. Despite being on a busy road, the soundproofing ensures a peaceful stay. Guests also appreciate the good breakfast and well-equipped rooms, making The Royal Norfolk Hotel a top choice for those seeking comfort and spotless accommodations.
Staff
The Royal Norfolk Hotel exudes a warm and inviting atmosphere, thanks largely to its dedicated and friendly staff. Guests consistently commend the hotel for its extraordinarily welcoming and helpful team, who go out of their way to meet every need and make each guest feel valued. The owners, particularly Sandra and her daughters, are highlighted for their kindness and attentiveness throughout the stays.
Customer service at the hotel stands out as excellent, characterized by prompt and efficient check-ins and staff members who are always ready to provide local information. The staff's down-to-earth demeanor and ability to maintain a pleasant atmosphere contribute significantly to the hotel's charm.
Guests appreciate the cleanliness and comfort of the rooms, noting the enjoyable ambiance bolstered by the accommodating and responsive personnel. The team’s dedication extends to thoughtful touches like waiting late for arrivals and offering secure bike parking.
Overall, the positive experiences with the staff greatly enhance the appeal of The Royal Norfolk Hotel, making it a noteworthy choice for travelers seeking both leisure and exceptional service.
Parking
The Royal Norfolk Hotel offers a range of parking options, which many guests found to be a convenient aspect of their stay. On-site parking is available, though it is limited and not reserved per room. Some were happy to find guaranteed parking spaces with the added advantage of free street parking overnight. This can be especially useful if the hotel's parking lot is full, as there is a reasonably priced public car park just a short walk away. For those arriving by bike, there's a secure shed for storage.
While some guests noted that navigating the parking situation could be challenging, especially during events like food festivals, most seemed to appreciate the proximity of available parking spaces to the hotel. The parking lot quality was occasionally criticized, particularly after heavy rain, but overall, it was considered a significant perk. Additional private parking spaces and the helpfulness of the staff in allocating them made the experience smoother for many.
The hotel's convenience extends beyond parking, given its close proximity to the beach and comfortable, well-maintained rooms, providing a pleasant stay for visitors.
No, The Royal Norfolk Hotel doesn't have any pool.
No, a spa isn't available at The Royal Norfolk Hotel.
No, The Royal Norfolk Hotel doesn't allow dogs.
Yes, parking facilities are available at The Royal Norfolk Hotel.