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Summary of reviewsThe Holiday Inn Express - Waldorf by IHG is generally well-received by its guests, with numerous positive remarks highlighting key aspects of the hotel experience. Its strategic location is praised for offering easy access to schools, shopping centers, and a variety of restaurants, making it a convenient choice for both practical and leisure purposes. While the hotel's precise location may be slightly difficult to locate for some, the majority appreciate its accessibility and the clean surroundings it offers.
The hotel's breakfast service stands out as a significant highlight, attracting favorable feedback for its wide array of options including eggs, bacon, cereals, and an engaging pancake-making machine. The hot cinnamon rolls and the quality service provided by the breakfast staff significantly enhance the dining experience, leaving guests satisfied and positively remarking on the experience.
Guests commonly describe the rooms as spacious and well-maintained, with cleanliness being a noticeable strength. Comfort is a priority, with many travelers commending the comfortable beds, contributing to a restful stay. However, there are occasional reports of noise, smoky odors, or issues with bed quality, though these are less frequent compared to the positive accounts.
The hotel's general cleanliness is recognized as a positive feature, with well-maintained rooms frequently noted. Nevertheless, isolated cleanliness concerns occasionally arise, but do not overshadow the overall perception.
The staff at the Holiday Inn Express - Waldorf by IHG are often lauded for their friendly and accommodating demeanor, which significantly enhances the guest experience. Though a few isolated incidents of less favorable interactions are reported, the overall impression of the staff's professionalism and willingness to assist is overwhelmingly positive.
The pool area, while praised for its pleasant appearance, has faced issues with availability and cleanliness, suggesting room for improvement in its upkeep and accessibility. Similarly, reviews on the beds reflect a mostly positive experience with comfortable sleeping arrangements, despite sporadic mentions of uneven or worn mattresses.
In conclusion, the Holiday Inn Express - Waldorf by IHG is recognized for its strategic location, exceptional breakfast, clean and comfortable rooms, and welcoming staff, making it a popular choice for visitors seeking convenience and enjoyable accommodations. Show more
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Categories
Dog Friendly Motel
Motel with Swimming Pool
Heated Pool Indoor Pool
Accessible Motel
Motel with Gym
Motel with Indoor Pool
Motel with Heated Pool
Room Types
Standard Queen Room with Two Queen BedsThis room features cable TV, a microwave, and a refrigerator.
Standard RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard King Room with Sofa Bed - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Standard King RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Mobility Access/Hearing AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Standard King Room with Roll-In Shower - Communications AccessFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
King Room - Disability AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room - Hearing Accessible - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
The Holiday Inn Express in Waldorf by IHG is praised for its strategic positioning, ideal for both practical needs and leisure activities. Nestled conveniently near schools, stores, and malls, the hotel serves as an excellent base for families. Guests appreciate the close proximity to numerous restaurants and shopping options, making it an attractive choice for visitors keen on exploring local amenities. While some found the location slightly challenging to pinpoint, others emphasized its perfection and the added convenience it offered for attending events and visiting friends and family. Despite one remark about the surrounding area's lack of appeal, most reviews spotlighted the hotel’s accessibility and clean environment, ensuring a positive stay for visitors looking to balance comfort with convenience.
Breakfast
Holiday Inn Express - Waldorf by IHG offers an impressive breakfast experience that consistently garners positive feedback from guests. Visitors appreciate the variety and abundance of options available each morning, including eggs, bacon, turkey bacon, sausage, potatoes, cereal, oatmeal, and an array of bread and fruit choices. The addition of hot cinnamon rolls adds a delightful touch to the meal. Guests highlight the pancake-making machine, often describing it as a fun and engaging feature. The availability of tea and the overall cleanliness of the breakfast area contribute to a comfortable dining experience.
In addition to the diverse menu, the breakfast staff receives praise for exceptional service, enhancing the overall dining experience. Words such as "great," "amazing," and "excellent" frequently appear in reviews, reflecting the high standards maintained by the hotel. The inclusion of breakfast as part of the stay is seen as a significant perk, offering guests both convenience and enjoyment to start their day. Overall, the breakfast at Holiday Inn Express - Waldorf is a noteworthy aspect of the hotel that leaves guests satisfied and ready for their activities.
Rooms
At the Holiday Inn Express - Waldorf by IHG, guests have had mixed experiences with the rooms, though many highlight positive aspects. The rooms are frequently described as nice and spacious, providing ample space for guests to relax. Cleanliness stands out as a key strength, with numerous reviews noting the rooms are clean and maintained well by the attentive housekeeping staff. Comfort is a priority, with beds often described as very comfortable, ensuring a restful night's sleep.
However, some areas for improvement are noted. A few guests mention issues such as noise and the occasional smoky smell, as well as the need for a deeper clean of the carpets. Additionally, certain beds have been reported as worn or lumpy, impacting sleep quality for some guests.
Despite these mixed elements, the hotel receives praise for its spacious and comfortable accommodations, reinforced by a friendly and accommodating front desk staff, making for a largely satisfactory stay.
Beds
Holiday Inn Express - Waldorf by IHG receives a varied response from guests regarding the quality of their beds. Several travelers have praised the hotel for providing comfortable sleeping arrangements, with the terms "comfy beds" and "super comfortable" being commonly used to describe the rest experience. Guests frequently highlight the positive aspect of the mattresses, often citing them as superior to those found in other hotels. However, there are occasional mentions of disappointment, with some guests encountering worn-out or uneven mattresses, which affected their sleep. Additionally, the sofa bed drew criticism for being excessively hard. Overall, while many guests found the beds conducive to a restful night, there are instances where improvements could be made to ensure consistent comfort throughout the accommodation.
Cleanliness
The 'Holiday Inn Express - Waldorf by IHG' generally receives positive feedback regarding its cleanliness. Guests frequently highlight the hotel's well-maintained status, noting the clean and comfortable rooms. The overall cleanliness of the property is appreciated, with many guests mentioning the clean environment as a standout feature. However, there are occasional concerns about specific cleanliness issues, such as lingering odors, maintenance needs in some areas, and housekeeping oversights. Despite these isolated incidents, the hotel's location and overall condition are positively acknowledged by most visitors.
Staff
The staff at the Holiday Inn Express - Waldorf by IHG generally receives high praise for their friendliness and professionalism. Guests frequently describe the team as welcoming, polite, and accommodating, often commending their helpful nature. A particular young woman at the front desk stands out for her friendly and accommodating demeanor. Despite a couple of negative remarks about specific staff members, the overall experience with the hotel staff is overwhelmingly positive. Guests appreciate the staff's willingness to answer questions promptly and their warm hospitality, enhancing the overall stay.
Pool
While the pool at Holiday Inn Express - Waldorf by IHG is often praised for its pleasant appearance, several guests have noted that it has been consistently unavailable during their visits. Some describe it as small but nice and suggest it could benefit from updates to enhance its appeal. The cleanliness of the pool area is an area that guests believe could be improved, with some mentioning its aged and unclean state. Overall, while it has potential, accessibility and maintenance seem to be significant issues impacting the guest experience.
Yes, Holiday Inn Express - Waldorf by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express - Waldorf by IHG.
Yes, Holiday Inn Express - Waldorf by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express - Waldorf by IHG.
Yes, Holiday Inn Express - Waldorf by IHG has a gym.