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Summary of reviewsHotel Sorrento City stands out primarily for its unparalleled central location in the heart of Sorrento. The hotel's position provides immediate access to major attractions, transportation hubs and the historic center, making it highly convenient for guests wanting to explore the city and nearby areas like the Amalfi Coast and Capri. Proximity to the marina allows for quick beach trips and ferry rides, adding to the overall convenience.
Guests frequently praise the breakfast experience at Hotel Sorrento City with many describing it as fantastic, generous and varied. The availability of a wide array of options, including pastries, eggs, bacon and fresh fruit, caters to different tastes and dietary needs, including gluten-free choices. Though the breakfast area can sometimes be crowded, the rooftop terrace provides a delightful setting with charming views.
The rooms at Hotel Sorrento City are consistently noted for their cleanliness and modern decor. While many appreciate the cozy and well-decorated interiors, room size is a common issue with some guests finding them smaller than expected. However, the overall comfort, cleanliness and modernity of the rooms generally provide a satisfactory stay. Family suites and rooms with balconies receive particular commendation.
Cleanliness is a standout feature of the hotel with guests frequently highlighting the immaculate condition of both rooms and public areas. Efficient housekeeping ensures daily fresh towels and spotless environments. Despite a few isolated issues, the hotel's commitment to cleanliness contributes significantly to guest satisfaction.
The staff at Hotel Sorrento City earn high praise for their friendliness, professionalism and attentiveness. The receptionists and management are often commended for their exceptional service and hospitality, enhancing the overall guest experience.
For beach enthusiasts, the hotel's prime location provides quick access to the sea and beach areas, making it ideal for exploring the coastline and enjoying beach activities. While some guests faced issues with fully booked beach services, the location's convenience generally outweighs this drawback.
Parking is made stress-free through affiliations with nearby garages and valet services, which guests find efficient and highly convenient. The option to reserve parking spaces in advance adds to the seamless experience.
Families will find Hotel Sorrento City particularly accommodating with family rooms, including those with bunk beds, suited for children. The hotel's central and family-friendly atmosphere makes it a great choice for those traveling with kids.
In terms of nightlife, the hotel's central location places guests within easy walking distance of various restaurants and nightlife spots, offering a balanced experience of both activity and relaxation. The rooftop bar further enhances the evening experience.
Finally, the beds at the hotel receive high marks for their comfort and cleanliness, although preferences for firmness vary among guests. Despite minor criticisms of bed size and room pricing, the overall comfort and well-maintained facilities contribute to a restful stay.
Overall, Hotel Sorrento City offers a highly convenient, clean and comfortable stay with exceptional service, making it an ideal choice for travelers aiming to fully immerse themselves in Sorrento's vibrant offerings. Show more
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Family Friendly Hotel
Hotel Sorrento City is a family friendly hotel. It provides many amenities and experiences for families to enjoy.
Dog Friendly Hotel
This hotel is pet-friendly and provides comfortable accommodations in a central location. Its convenient amenities and welcoming atmosphere make it a suitable option for guests traveling with dogs.
Dogs Stay Free
Hotel near Nightlife Spots
Situated on Corso Italia, this hotel offers convenient access to numerous bars, restaurants, and shops, making it a great base for enjoying Sorrento's nightlife. The location provides easy access to various entertainment venues.
3-Star Hotel
This hotel is very close to the historic center and well-maintained. It is praised for its great staff and excellent breakfast.
Hotel where Dogs Stay Free
This hotel is pet-friendly, providing a comfortable and convenient base for exploring the city with your dog. Its central location makes it easy to access Sorrento's attractions.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Small Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Double or Twin RoomThis room features a satellite TV, air conditioning and balcony.
Quadruple RoomThis spacious room features a satellite TV, air conditioning and balcony.
Triple RoomThis spacious room features a satellite TV, air conditioning and balcony.
Single RoomThe single room features a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.
Twin RoomThe twin room provides a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bidet. The air-conditioned twin room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 2 beds.
Flexible RoomPlease note that the room and bed type will be allocated at check-in according to availability. Guests may be asked to change rooms during the stay, and room types may vary.
Economy Twin RoomThe twin room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bidet. The air-conditioned twin room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 2 beds.
Junior Suite with City ViewFeaturing a balcony, this twin/double room also provides air conditioning, a private entrance and a TV. The unit offers 1 bed.
Classic Double RoomThe double room features a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bidet. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.
Junior Suite with Garden ViewBoasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.
About Hotel Sorrento City
License: 15063080ALB0854, IT063080A16Z2U25LL
Guest Reviews
8.7
Very Good
Location
Hotel Sorrento City boasts an unparalleled location in the heart of Sorrento. Positioned central to everything, the hotel provides guests with immediate access to the city's main attractions. The train and bus stations are just a short walk away, making it exceptionally convenient for those looking to explore the surrounding areas, including the Amalfi Coast. Additionally, Piazza Tasso and the historic center are mere steps from the hotel, offering easy access to an array of shops, restaurants and cultural sites.
The hotel's centrality extends to its proximity to the marina, allowing for quick trips to the beach or ferry rides to Capri. Many reviews highlight the perfect location for exploring Sorrento on foot with key attractions, shopping streets and dining options just a stone's throw away. Despite being on a bustling main street, known as Corso Italia, the property's prime spot doesn't sacrifice convenience with everything needed for a pleasant stay within easy reach.
Whether one is interested in the local cuisine, historical landmarks or simply soaking in the vibrant atmosphere of Sorrento, Hotel Sorrento City's strategic location is highly praised by guests for its convenience and accessibility, making it an ideal choice for travelers aiming to immerse themselves fully in the city's offerings.
Breakfast
Guests at Hotel Sorrento City have shared their experiences regarding the hotel's breakfast and the majority of them are highly positive. Many describe the breakfast as very good, amazing and fantastic with a great variety of options. Guests appreciated the abundance and completeness of the breakfast spread, which often included items like eggs, bacon, sandwich meats, pastries, bread and fresh fruit. The availability of a variety of foods catered to different tastes, which contributed to the satisfaction.
The breakfast area, though sometimes described as a bit small and crowded, is noted for its cleanliness and a pleasant atmosphere. Several guests specifically enjoyed having breakfast on the rooftop terrace, which added charm to their morning experience, offering delightful views and a relaxing ambiance.
Compliments frequently highlighted the breakfast's deliciousness and freshness, particularly enjoying the assortment of pastries and the quality of coffee. Some guests also noted the inclusion of gluten-free options, which catered to specific dietary needs.
However, a few reviews mentioned areas for improvement, suggesting that more savory options and better flavors could enhance the overall experience. Although some found the breakfast to be minimal or not very varied, these opinions were in the minority. Generally, the generous servings and varied choices left a positive impression on those who stayed there.
Rooms
At Hotel Sorrento City, the guest feedback on room experiences tends to highlight both strengths and areas for improvement. On the positive side, rooms are frequently noted to be clean and tidy with modern decor and comfortable furnishings. Many rooms are described as welcoming, cozy and nicely decorated. Several guests also mention enjoying spacious and comfortable rooms, particularly in family suites and rooms with balconies that offer great street views or access to fresh air. Quiet rooms are appreciated with soundproofing capturing mixed reviews.
However, room size is a common point of contention. Many guests find the rooms to be smaller than expected with phrases like "very small," "cramped," and "compact" appearing frequently in reviews. Some rooms, especially bathrooms, are described as narrow or tight and a few guests mentioned awkward or cramped configurations. There are also reports of rooms being overly warm due to non-functional air conditioning, which added to the discomfort.
Despite the size issues, the overall cleanliness and modernity of the rooms make for a comfortable stay. Guests looking for perfect room standards might have higher expectations, but for many, the cleanliness and decor make up for the compact space. The centrally located hotel also offers the convenience of nearby amenities, adding to the overall ease of stay.
Beds
The beds at Hotel Sorrento City have garnered high praise from its guests, who frequently mention their exceptional comfort. Many found the beds to be super clean with various comments highlighting how very comfortable and well-built they are. Similarly, the mattresses have been described as firm and supportive, though some guests noted them as being too hard or even rock hard, potentially posing a problem for those who prefer softer sleeping surfaces.
There were also mentions of the beds being a bit narrow or short, especially for taller guests, which may lead to some discomfort. Additionally, the rooms, while equipped with comfortable beds, were noted to be on the smaller side and perhaps overpriced. Despite these downsides, the rooms and restrooms were described as comfortable overall, benefiting from well-maintained facilities and cleanliness.
For those within budget, the hotel seems to be an excellent choice, offering super comfortable beds and good bedding that ensures a great night's sleep.
Cleanliness
Hotel Sorrento City consistently earns high praise for its excellent cleanliness and comfort. Guests highlight the spotless, modern rooms and meticulous attention to detail in cleaning practices. House-keeping is particularly efficient and thorough, ensuring fresh towels and spotless rooms daily. The hotel's public areas and restrooms are equally well-maintained and clean, contributing to an overall immaculate environment.
Guests describe the hotel's rooms as not only clean but also very cozy, comfortable and sometimes newly redecorated, blending modern touches with a welcoming atmosphere. Even though some rooms are noted as being on the smaller side, this does not detract from their overall comfort and cleanliness.
The location of the hotel further adds to its appeal, being conveniently situated near the center, train and bus stations. Combined with a friendly staff that is both prompt and helpful, the hotel's superb hygiene and comfort make for an enjoyable stay. Despite a few isolated issues, such as damp towels or ants, the overall feedback consistently underscores the hotel's commitment to cleanliness and guest satisfaction.
Staff
Hotel Sorrento City is renowned for its outstanding staff, who receive consistent praise for their friendliness and helpfulness. Guests frequently commend the team for being attentive, courteous and accommodating with many highlighting the exceptional service provided by the management and receptionists. The owner and young receptionist are often singled out for their exceptional hospitality. The staff members are described as professional, knowledgeable and constantly available to assist with any inquiries or needs. Guests also appreciate the staff's ability to manage services and amenities efficiently, contributing to an overall positive experience at the hotel. Despite a few isolated negative mentions, the overwhelming consensus is that the staff's warmth and dedication significantly enhance the guest experience, making Hotel Sorrento City a highly recommended destination for visitors.
Beach
Hotel Sorrento City boasts an enviable location for beach lovers, being just a short stroll away from the sea. Guests frequently highlight its proximity to the harbor, marine and ferry station, making it ideal for those looking to explore the coastline. The beach can be reached in less than five minutes on foot with some reviewers noting it's only a ten-minute walk to both the harbor and beach areas. Its strategic position also places it close to the center, port and transport hubs, including a mere two-minute walk to the train station. However, potential visitors should be aware that beach services might be fully booked, as experienced by some guests who had to seek alternatives. Nevertheless, the hotel's great location offers easy access to Marina Grande, the charming fishermen's village, adding to the overall appeal for travelers seeking both convenience and a taste of local culture.
Parking
Hotel Sorrento City has garnered a largely positive reception regarding parking accommodations, thanks to its collaboration with nearby parking facilities. Guests often highlight the convenience and practicality of the affiliated parking services, which allow visitors to reserve parking spaces in advance. The hotel has agreements with nearby garages and lots, some just 500 meters away, offering the convenience of drop-off and pick-up services directly at the hotel. The valet service, which many found efficient and highly appreciated, handles vehicle storage and retrieval seamlessly. For a daily rate ranging from 18 to 20 euros, guests can access these convenient parking solutions, avoiding the inconvenience of street parking. Overall, these collaborative systems have been praised for their efficiency and reliability, making the parking experience stress-free for guests at Hotel Sorrento City.
Family
Hotel Sorrento City offers an ideal setting for families looking to explore Sorrento. With its family-friendly atmosphere and central location, it provides convenient access to the town's attractions, whether traveling on foot or arriving by boat. The hotel caters well to families, offering comfortable family rooms, including options with bunk beds which are perfect for children. The quadruple rooms are particularly suitable for families of four. Guests frequently mention feeling welcomed at this friendly, family-run establishment. Overall, it's a great choice for those traveling with kids, ensuring a comfortable stay in a family-oriented environment.
Nightlife
Hotel Sorrento City is favorably situated for those looking to immerse themselves in the local nightlife. Its central location places guests within walking distance to numerous restaurants and nightlife spots, making it a strategic choice for enjoying both the beach and evening entertainment. The hotel is in the heart of the action, providing easy access to many dining and leisure options without being overwhelmed by the hustle and bustle. Guests can also enjoy a rooftop bar with an evening view, adding to the appeal of this well-positioned hotel. For those seeking a balance of activity and relaxation, Hotel Sorrento City offers a perfect base to explore all major points of interest with a light nightlife atmosphere.
No, Hotel Sorrento City doesn't have any pool.
No, a spa isn't available at Hotel Sorrento City.
Yes, Hotel Sorrento City welcomes dogs.
Yes, parking facilities are available at Hotel Sorrento City.