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Summary of reviewsThe ibis budget Singapore Imperial is a strategically located hotel offering guests a convenient stay within walking distance of the Lavender MRT station. Its central position makes it easy to explore Singapore with an array of dining options, shopping centers, supermarkets and essential services nearby. The area is quiet, safe and features a local park for relaxation. Guests particularly appreciate the excellent staff service and cleanliness at this budget-friendly hotel.
Breakfast receives mixed reviews but leans positive with many guests appreciating the quality, variety and the efficiency of the breakfast staff. Despite some criticisms regarding limited options and a small, sometimes overcrowded breakfast room, the overall value is considered reasonable. The dinner experience is commendable with good food available both at the hotel and in the surrounding restaurants, enhancing the culinary options for guests.
Rooms are often described as small and lacking windows, leading to a dark and cramped atmosphere. However, they are consistently noted for their cleanliness and basic comfort, suitable for short stays. The helpfulness of the staff also mitigates some of the room's shortcomings.
Cleanliness is a highlight with many guests praising the spotless rooms, beds and bathrooms. While there are occasional lapses, the hotel generally maintains a clean environment, which is a key factor for many visitors.
The hotel staff receives high praise for their friendliness, efficiency and professionalism. Their prompt response to requests and their welcoming attitude significantly enhance the overall guest experience.
Wi-Fi quality varies with some guests finding it stable and fast, while others report weak signals and fluctuating speeds. Despite these inconsistencies, it generally meets basic needs.
The rooftop pool is a notable feature, well-regarded for its relaxing atmosphere, cleanliness and pleasant city views. Although some guests mention it being smaller than expected, it still adds significant value to the stay. Families, in particular, appreciate this amenity, alongside the family-friendly rooms and practical solutions for budget-conscious travelers.
The nearby nightlife offers a modern experience with a variety of entertainment options, low costs and convenience due to the hotel's proximity to public transportation and other amenities. The beds are described as comfortable, though some guests find them small and firm with occasional issues regarding linens and pillows.
Overall, ibis budget Singapore Imperial provides a clean, convenient and budget-friendly option with strong staff service, a strategic location and enjoyable amenities such as the rooftop pool. It is well-suited for short stays, families and budget travelers exploring Singapore. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Room Types
Superior Double RoomThe rooftop pool is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Double Room (No Window)This double room's special feature is the rooftop pool. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Room with One Double Bed and One Single Bed (No Window)This triple room's special feature is the rooftop pool. This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior Twin RoomThe rooftop pool is the standout feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Standard Twin Room (No Window)The rooftop pool is the standout feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Superior Triple Room with One Double Bed and One Single BedThe rooftop pool is the standout feature of this triple room. This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Work From Hotel - Standard Double or Twin Room (9am to 6pm)The room rate includes:
- Free WiFi
- Tea/coffee making facilities
- Free access to the pool
- 1 set menu lunch
Guest Reviews
7.3
Good
Location
The ibis budget Singapore Imperial is a strategically located hotel that offers guests a convenient stay in the city. Situated within walking distance of the Lavender MRT station, it ensures easy access to public transportation, making it a breeze to explore Singapore. The area is rich with dining options, including a variety of restaurants, food courts and hawker centers, offering plenty of choices for every palate. Guests appreciate the proximity to shopping centers, supermarkets and essential services, enhancing the overall convenience of the location.
The hotel's central position allows for easy navigation to key destinations with the city center being just a short 30-minute walk away. Additionally, the close proximity to the National Stadium and the airport adds to its appeal for both leisure and business travelers. The quiet, safe neighborhood provides a comfortable setting for visitors with a local park nearby for those looking to unwind. Many reviews highlight the excellent staff service and cleanliness, rounding out a positive experience for guests staying at this well-located, budget-friendly hotel.
Breakfast
The breakfast offerings at ibis budget Singapore Imperial have garnered a mixed but largely positive reception from guests. Many appreciated the breakfast's quality, describing it as tasty, sufficient and with a variety that changed daily. The buffet-style breakfast included traditional foods and provided options for different palates, from continental to Asian selections. A number of guests highlighted the friendliness and efficiency of the breakfast staff, adding a pleasant note to their morning meal experience.
Despite its limited space and basic setting, the breakfast room was frequently praised for its cleanliness. Some guests noted that the breakfast included in the room rate was worth the value and they found it adequate to sustain them until dinner. There were a few criticisms regarding the limited variety and the breakfast being a bit too basic, especially for Western tastes. Additionally, the breakfast room was often described as small and sometimes overcrowded.
On the downside, a few guests found the options too greasy or repetitive, while others mentioned specific issues such as rock-hard bread and fruit flies. For some, the breakfast wasn't appealing enough, prompting them to dine outside the hotel. Overall, while not universally praised, the breakfast at ibis budget Singapore Imperial generally satisfied many guests' needs and expectations, especially considering the budget-friendly nature of the hotel.
Dinner
The dinner experience at ibis budget Singapore Imperial receives positive remarks from guests. The food at the hotel restaurant is described as great and the option to have food packed at dinner is appreciated. In addition, the hotel's location is complemented by numerous dining options nearby with many good places to get breakfast close by and several restaurants worth exploring as a tourist. Guests highlight the availability of tasty coffee and the pleasant opportunity to take a dip before dinner. Overall, the surrounding restaurants and the hotel's offerings contribute to a satisfying culinary experience.
Rooms
The guest reviews for the Ibis Budget Singapore Imperial reveal several recurring themes regarding the rooms. The accommodations are generally characterized by their small size, often described as tiny, cramped and lacking space. Many rooms do not have windows, contributing to a dark and sometimes claustrophobic atmosphere. Privacy is also a noted concern with comments on inadequate soundproofing and insufficient barriers in shower areas.
On the more positive side, there are mentions that the rooms are clean and well-maintained with cleanliness being a consistent highlight. Some guests found the rooms comfortable despite their size with everything they needed for a short stay. Basic amenities like air conditioning are appreciated, although some reviews mention issues like wet floors in the bathrooms and noisy environments.
Overall, the rooms are described as functional and adequate for a budget accommodation, serving well for short or overnight stays. However, potential guests should manage their expectations regarding room size, natural light and privacy. The staff is noted to be helpful, which adds a positive touch to the overall experience.
Beds
At ibis budget Singapore Imperial, guests frequently praise the beds for their comfort. Although some found the bed sizes small and occasionally on the firmer side, many reviews highlight how comfortable they were. The bedding itself seemed to be a point of contention with some guests noting threadbare linens and insufficient pillows. Nonetheless, the majority felt the beds to be quite cozy and conducive to a good night's sleep. The rooms were consistently described as clean and simple with staff friendliness contributing to a pleasant overall experience. Ideal for short stays, especially between long flights, the hotel's comfort and convenience make it a reliable choice.
Cleanliness
The ibis budget Singapore Imperial is generally well-regarded for its cleanliness. Many reviews highlight the cleanliness of the rooms, noting that they are often very clean and comfortable. Guests frequently commend the clean environment and spotless areas, emphasizing clean beds, bedding and bathrooms. The facilities, including an inviting pool, are also mentioned as being clean and well-maintained.
However, there are occasional mentions of inconsistencies in cleanliness with some rooms and bathrooms receiving mixed feedback. Issues such as dust under furniture, occasional grime in bathroom tiles and occasional odors from cigarette smoke are noted. Despite these occasional lapses, the hotel consistently receives positive marks for its clean and tidy rooms, making it a reliable choice for travelers who prioritize cleanliness in their stay.
Staff
The staff at ibis budget Singapore Imperial have garnered numerous commendations from guests for their exceptional service. Descriptions of the hotel team frequently highlight them as friendly, helpful and accommodating. Several reviews mention the staff's professionalism and their polite, courteous behavior. Many guests appreciated the way staff responded promptly and efficiently to requests and inquiries.
Reception staff, in particular, were often singled out for their welcoming attitude and readiness to assist. Cleaners and housekeeping staff also received praise for being hardworking and attentive to guest needs. Even in scenarios where moving rooms was necessary, the staff handled it brilliantly.
Despite some mentions of uncooperative behavior and occasional lapses in the professionalism of certain staff members, the overall sentiment remains overwhelmingly positive. The team is described as supportive, eager to assist and always ready to provide additional supplies or helpful guidance. Their efforts have notably contributed to a smooth check-in and a pleasant stay for many visitors.
In summary, the hotel's staff are frequently acknowledged as a major highlight, offering a welcoming and friendly environment that significantly enhances the guest experience.
Wi-Fi
When considering accommodation at ibis budget Singapore Imperial, it's worth noting the quality of the wifi, as this can vary. Overall, many guests have found the wifi to be good with several describing it as very good and stable. Fast internet connections are also reported by some guests. However, experiences with the wifi are mixed; there are mentions of weak and fluctuating signals and poor connections at certain times. Some guests experienced slow speeds depending on the time of day or their location within the hotel with occasional reports of needing to go to the lobby for a better connection. Despite these inconsistencies, the prevailing sentiment is that the wifi generally meets basic needs.
Pool
The pool at ibis budget Singapore Imperial receives overall positive feedback from guests, highlighting its well-maintained condition and refreshing ambiance. Located on the rooftop, the pool offers a pleasant and cool place to relax, making it a great option for cooling off at the end of the day. Guests appreciate the nicely hidden terrace and inviting, quiet atmosphere. The pool's sufficient length and cleanliness are noted favorably, providing an enjoyable swimming experience. Families and children seem to particularly enjoy their time at the pool. While opinions on its size vary with some labeling it narrow or small, the consensus remains that it is a good addition to the hotel's amenities. A few guests felt the pool did not match the photo, but this did not seem to detract significantly from the overall appreciation of this rooftop feature.
Family
Ibis Budget Singapore Imperial is an ideal choice for families, offering family-friendly rooms and a welcoming atmosphere. The hotel is conveniently located, being close to major attractions and the airport, making it a perfect base for exploring the city. Families can enjoy multiple thrilling activities with children, ensuring an entertaining stay. The helpful staff and budget-friendly options make it a great choice for low-income travelers. While predominantly recommended for couples, it also caters well to family travel with its practical solutions and family-oriented amenities.
Nightlife
The area around ibis budget Singapore Imperial offers a modern nightlife experience with a variety of entertainment options that cater to different preferences. There are night clubs and various outdoor activities that provide a fun and energetic atmosphere. Notably, the nightlife can be enjoyed at a relatively low cost, making it accessible for budget-conscious travelers. The hotel's location is advantageous, being close to an MRT station and a range of restaurants and cafes, ensuring convenience for guests. Proximity to a supermarket adds to the overall ease of access. Additionally, the riverside park nearby provides a scenic spot for evening relaxation. Overall, the nightlife around the hotel is considered adequate and perfectly situated for those looking to be close to various amenities and entertainment options.
Rooftop Pool
The rooftop pool at ibis budget Singapore Imperial is a standout feature that guests consistently enjoy. Visitors appreciate its relaxing atmosphere and the convenience of provided towels. Descriptions of the pool highlight its pleasant aesthetics with many noting the beautiful city view from the pool area. It is often described as very nice, lovely and even amazing. Some guests mention the pool's considerable size, referring to it as a big, great and long pool, which adds to its refreshing and enjoyable experience. Overall, the rooftop pool is seen as a significant asset of the hotel, providing a delightful retreat for guests.
Outdoor Pool
The outdoor pool at ibis budget Singapore Imperial has received favorable mentions from guests. It's conveniently located next to the hotel and on the 4th-floor rooftop, offering ample space and a refreshing environment. Towels are readily available outside the door for convenience. Many describe the pool as nice, spacious and a bonus feature of the hotel. Overall, the pool is deemed good and adds a pleasant touch to the guest experience with free usage for all guests.
Yes, ibis budget Singapore Imperial has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at ibis budget Singapore Imperial.
No, ibis budget Singapore Imperial doesn't allow dogs.
No, parking facilities aren't available at ibis budget Singapore Imperial.
No, ibis budget Singapore Imperial doesn't have a gym.