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Summary of reviewsTru By Hilton Portland Airport Area ME is a top choice for travelers seeking convenience, comfort, and cleanliness near Portland Airport in Maine. Its prime location offers easy access to both the Portland International Jetport and local attractions, including downtown Portland and the Maine Mall. Guests appreciate the vibrant surroundings, with numerous dining and shopping options nearby, as well as the hotel's proximity to key highways.
The hotel stands out for its impressive offerings, particularly the breakfast, which is praised for its variety and quality. The breakfast area is well-maintained and features a range of options to suit different tastes, including a unique automated pancake machine. Complimentary coffee and hot beverages available throughout the day enhance the guest experience.
Rooms at Tru By Hilton are modern, spacious, and spotless, with contemporary designs that incorporate easy-to-clean laminate flooring. Guests enjoy comfortable amenities such as large beds and pillows, ample outlets, and vibrant decor. The hotel's cleanliness is frequently highlighted, with visitors noting the immaculately maintained rooms and bathrooms, despite its proximity to the airport.
The staff at Tru By Hilton are commended for their exceptional friendliness and professionalism, contributing to a welcoming atmosphere. Special mentions of staff members like Bella and Ciara underline the hotel's commitment to personalized service. The efficient airport shuttle service and accommodating nature of the staff enhance the overall positive experience.
The hotel also provides an excellent environment for travelers with dogs, featuring a fenced-in dog park and inclusive policies that make pets feel at home. The combination of affordable pricing, clean and comfortable accommodations, and a dog-friendly atmosphere positions Tru By Hilton Portland Airport Area ME as a reliable and restful choice for both leisure and business travelers. Show more
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Hotel Taking Steps Towards Sustainability
All Tru by Hilton hotels participate in Clean the World's Global Hospitality Recycling Program, diverting bottled guest room amenities from landfills. The brand embraces bulk bottle amenities to reduce single-use plastic waste. It also utilizes Hilton's LightStay system to track environmental impact and energy usage.
Hotel near Ski Resorts
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
King RoomThis double room features air conditioning, heating and a TV. The unit offers 1 bed.
King Room with Roll-In Shower - Mobility AccessThis double room has air conditioning, heating and a TV. The unit has 1 bed.
King Room - Hearing AccessThis double room features air conditioning, heating and a TV. The unit offers 1 bed.
Queen Room with Two Queen BedsThis quadruple room features air conditioning, heating and a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-SmokingThis quadruple room features air conditioning, heating and a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room has air conditioning, heating and a TV. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Located in the vibrant Portland Airport area of Maine, the Tru By Hilton offers an ideal base for travelers wanting to explore the region's diverse attractions. Its prime location provides swift access to the Portland International Jetport, making it a perfect choice for those prioritizing convenience without the noise of overhead planes. Guests commend its proximity not only to the airport but also to downtown Portland, coastal attractions, and a wide range of shopping and dining options. The Maine Mall is just a stroll away, offering an excellent hub for retail therapy.
Being near key highways like the I-95 and 295, the hotel facilitates effortless travel within the area. Whether visitors are heading to the quaint Old Port district or the inviting beaches of Old Orchard, the hotel's strategic placement ensures easy navigation. The surroundings are vibrant, with an array of restaurants and stores within walking distance, providing numerous dining and shopping possibilities.
Tru By Hilton Portland Airport Area shines with commendations for a clean, modern ambiance complemented by a friendly, professional staff. Guests appreciate the hotel's welcoming atmosphere, well-maintained facilities, and competitive pricing, making it a reliable choice for those visiting greater Portland for both leisure and business. The combination of accessibility, hospitality, and comfort positions this hotel as a convenient and restful stop for travelers exploring the Pine Tree State.
Breakfast
Tru By Hilton Portland Airport Area ME stands out for its impressive breakfast offerings, making it a highlight for guests during their stay. The breakfast is often described as excellent, with a wide selection that caters to various tastes and preferences. Many guests remark on the cleanliness and efficiency of the breakfast area, where items are consistently refreshed by attentive staff, adding to the overall positive experience.
Variety seems to be a key feature of the breakfast, with options ranging from hot items such as eggs and turkey sausage to pancakes, bagels, and oatmeal. Some guests particularly enjoyed the automated pancake machine, citing it as a fun and unique touch. Coffee and hot beverages are available around the clock, adding convenience for early risers or late-night travelers.
While there is occasional mention of less-than-favorable hot breakfast items, such as the eggs, these few comments are largely overshadowed by praise for the flavor, diversity, and overall quality of the breakfast spread. The breakfast has different selections each day, making routine mornings a bit more exciting for extended-stay guests.
Guests appreciate the complimentary nature of the breakfast, finding it to be a valuable inclusion that enhances their stay and underscores the hotel's commitment to guest satisfaction. Despite being described as modest, the breakfast options are delicious and well-suited to meet guests' needs, creating a consistently positive start to the day.
Rooms
Tru By Hilton Portland Airport Area Me impresses guests with its modern, clean, and stylish rooms. Visitors frequently highlight the rooms' spaciousness and contemporary design, often noting the absence of carpets in favor of easy-to-clean laminated or vinyl flooring. The rooms are consistently described as spotless, with a comfortable atmosphere enhanced by large beds and abundant pillows. Guests appreciate the thoughtful layout, with plenty of outlets, large screen TVs, and great amenities such as big dispensers for toiletries. Although some rooms are described as a bit small or in need of additional storage, overall, the efficient design and functionality seem to compensate well for these minor drawbacks. The property's newly constructed status contributes to the fresh and crisp appearance of the accommodations, and visitors particularly enjoy the vibrant, retro-inspired decor. For travelers seeking a no-frills experience with a focus on cleanliness, comfort, and modern convenience, this hotel is a winning choice.
Beds
Visitors to Tru By Hilton Portland Airport Area in Maine have consistently praised the hotel for its exceptionally comfortable beds and clean accommodations. Guests frequently describe the beds as comfortable, with many also noting the quality of the bedding and pillows. The comfort of the beds seems to be a highlight for many staying at this location, contributing to a restful night's sleep.
In addition to comfort, guests appreciate the cleanliness of the rooms, stating that both the beds and general room environment are well-maintained and tidy. Some reviews also mention the benefit of modern amenities like large TVs, adding to the overall positive experience. Although one review notes an issue with a noisy mattress, the overwhelming sentiment is that the hotel provides a comfortable and inviting space for travelers.
Cleanliness
Tru By Hilton Portland Airport Area Me garners a strong reputation for its exceptional cleanliness, consistently applauded by guests across numerous reviews. Visitors frequently highlight the spotlessly clean rooms and bathrooms, describing them as immaculate and exceptionally maintained. The hotel stands out not only for its pristine state but also for its modern and functional aesthetic, often compared to the sleek, efficient design typical of European hotels. Despite its convenient location near the airport, guests also find the environment surprisingly quiet and comfortable, with many appreciating the comfortable beds and the overall new appearance of the furnishings. Alongside cleanliness, the welcoming and friendly demeanor of the staff contributes significantly to a positive experience, enhancing the overall appeal of this well-kept property. Though a few reviews mention some areas of wear and tear, the majority reflect a very favorable impression of the hotel's upkeep and atmosphere, indicating a reliable choice for travelers prioritizing cleanliness, comfort, and convenience.
Staff
Visitors to Tru By Hilton Portland Airport Area in Maine frequently commend the hotel's staff for their exceptional friendliness and helpfulness. The majority of reviews highlight the staff's accommodating nature, with numerous mentions of their professionalism and eagerness to assist guests. The reception desk often receives particular praise for welcoming interactions and informative service, ensuring smooth check-in and check-out experiences. A few names, such as Bella and Ciara, are singled out for their gracious and attentive demeanor, showcasing the hotel's commitment to personalized customer service.
While predominantly positive, there are isolated remarks about less-than-friendly encounters or lapses in knowledge among certain staff members. Nonetheless, these instances seem to be exceptions in a sea of commendations. Emphasizing the promptness of the airport shuttle and the cleanliness of the hotel, guests generally leave with positive impressions of their interactions with the staff, accentuating an overall atmosphere of warmth and hospitality.
3 Star
Tru by Hilton Portland Airport Area ME offers a commendable option for travelers seeking convenience and comfort near Portland Airport. Guests appreciate the clean, well-designed establishment that aligns well with the Hilton brand despite being an economy version. Its proximity to the airport enhanced by a reliable shuttle service makes it an excellent choice for short stays, especially for those visiting Portland by car. The hotel staff is noted for being helpful, which contributes to an overall organized and positive experience. Featuring casual decor, it delivers a good cost-benefit ratio, highlighted by its affordability when booked through third-party sites. While some express dissatisfaction with minor inconveniences, the overall sentiment reveals that Tru by Hilton offers valuable comfort and service at a competitive price.
Dog Friendly
Tru By Hilton Portland Airport Area ME is highly regarded for its dog-friendly environment, making it an excellent choice for travelers accompanied by their furry companions. Guests frequently highlight the welcoming atmosphere for dogs, ensuring both pets and their owners feel at home. The hotel is described as clean and bright, with amenities that cater specifically to dogs, such as a fenced-in dog park area. This added touch provides a safe and secure space for pets to play. These features, along with the inclusive and accommodating policies for both service animals and personal pets, contribute to a positive experience for guests traveling with dogs.
No, Tru By Hilton Portland Airport Area Me doesn't have any pool.
No, a spa isn't available at Tru By Hilton Portland Airport Area Me.
Yes, Tru By Hilton Portland Airport Area Me welcomes dogs.
No, parking facilities aren't available at Tru By Hilton Portland Airport Area Me.
Yes, Tru By Hilton Portland Airport Area Me has a gym.