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Summary of reviewsHotel Presidente in Santiago stands out for its prime location in the Providencia neighborhood, offering seamless connectivity to major city attractions and transportation. Its proximity to the Salvador metro station, downtown Santiago and popular sites like Cerro San Cristóbal makes it an ideal spot for both leisure and business travelers. The neighborhood's safety, tranquility and convenience are frequently praised.
The hotel's breakfast receives substantial positive feedback with guests highlighting the delicious, varied and abundant offerings. The buffet includes a range of options such as fruits, yogurt, cereals, breads, cakes, eggs, ham and cheeses, catering to different dietary needs. Freshness and quality are consistently mentioned, along with the excellent service provided by attentive staff. While a few guests desire more dietary-specific options like vegan choices, the overall sentiment remains positive.
Dining at Hotel Presidente is also appreciated, particularly for lunch and dinner. The restaurant is known for good food at reasonable prices with dishes like lasagna standing out. The nice and comfortable dining room enhances the experience despite some limitations regarding the restaurant’s operating hours, particularly the early closure which can inconvenience late diners.
Cleanliness is a strong point for the hotel with guests consistently describing the rooms and common areas as very clean and well-maintained. Daily cleaning services, fresh linens and organized facilities contribute to a comfortable stay. The staff, known for their friendliness, efficiency and helpfulness, receive high praise, particularly for their proactive approach to guest needs.
Rooms at Hotel Presidente receive mixed reviews. While many guests find them clean and comfortable with functional amenities, issues such as small size, noise and outdated facilities detract from the experience for some. Complaints about noise from adjacent rooms, appliances and the street, as well as concerns over old furniture and poor ventilation, suggest areas for improvement. However, the efficient layout makes the rooms suitable for short stays.
The hotel’s Wi-Fi appears to be a notable drawback with many guests reporting slow, weak and intermittent connectivity. Although some found the connection satisfactory, it remains an area needing attention.
Family travelers find the hotel’s atmosphere and decor appealing, providing sufficient comfort despite limited family-oriented spaces. Its convenient location and the family-friendly environment are significant positives.
For nightlife enthusiasts, the hotel’s proximity to local pubs and restaurants is advantageous. However, noise from street level and early morning activities sometimes affects rest. Despite this, the hotel’s good cleaning service and short-stay suitability make it a viable option for those seeking to experience Santiago's vibrant nightlife.
Guest experiences with the beds are generally positive with many praising their comfort. However, some issues with bed size, noise and pillows indicate room for improvement.
As a 3-star establishment, Hotel Presidente offers a satisfactory experience with good value for money, particularly regarding its central location and cleanliness. Although some facilities are outdated and the lack of amenities like a gym or pool is noted, it serves as a basic yet comfortable accommodation option. Business travelers find it particularly practical due to its conducive work environment, cleanliness, quiet location for restful nights and reliable enough Wi-Fi for work-related tasks.
In summary, Hotel Presidente is highly recommended for travelers prioritizing location, cleanliness and good service, offering a comfortable and convenient stay despite some areas for improvement. Show more
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Categories
Family Friendly Hotel
Hotel Presidente is identified as a family-friendly hotel in Santiago.
3-Star Hotel
This hotel enjoys a great location in the heart of Santiago. It is situated close to Plaza a la Aviacion, offering guests convenient access to nearby attractions and transportation.
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
Room Types
Standard Double Room 12 mt2Features heating, cable TV and private bathroom.
Standard Twin Room 12 mt2 Features heating, cable TV and private bathroom.
Executive Double Room 20 mt2This single room features a private bathroom, a TV with cable channels, heating and a safety-deposit box.
Express Single Room 8 mt2Features heating, cable TV and private bathroom.
Family Room 20 mt2Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit has 2 beds.
Triple Room 20 mt2Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Quadruple Room 25 mt2Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 3 beds.
Presidential Suite 30 mt2This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
The reviews for Hotel Presidente highlight its prime location as a standout feature. Positioned in the Providencia neighborhood, the hotel is just steps away from the Salvador metro station, ensuring easy access to public transportation and key city attractions. Guests emphasize its close proximity to downtown Santiago, popular tourist sites like Cerro San Cristóbal and various commercial establishments including restaurants, bars and shops. The surrounding area is noted for its safety, tranquility and convenience, making it an ideal spot for both leisure and business travelers.
The hotel's location is consistently praised with many reviewers mentioning the seamless connectivity to major avenues and public transport, which allows for exploring the city with ease. The location's centrality provides a balanced experience of bustling city life and peaceful retreat, especially appreciated by those interested in combining tours with quiet relaxation.
In addition to the advantageous location, the hotel is commended for its cleanliness, friendly staff and good service, further enhancing the overall guest experience. With its strategic positioning and good value for money, Hotel Presidente stands out as a highly recommended option for visitors seeking a well-situated, comfortable stay in Santiago.
Breakfast
Guests at Hotel Presidente have shared largely positive feedback about the breakfast offerings, highlighting a variety of aspects that contribute to an enjoyable start to their day. Many reviews describe the breakfast as delicious, varied and abundant with an excellent assortment of foods to choose from. Numerous guests appreciated the buffet style, noting it included a good range of options such as fruits, yogurt, cereals, breads, cakes, eggs, ham and cheeses, making it suitable for different dietary needs.
A consistent theme in the reviews is the freshness and quality of the food with items regularly replenished by attentive staff. The hearty and filling nature of the breakfast is frequently mentioned with many guests leaving satisfied and well-prepared for their day's activities. The inclusion of breakfast in the room rate was also a positive note for many, who praised its completeness and adequacy.
However, a few reviews noted that the variety could be improved and some mentioned a desire for more dietary-specific options, like vegan choices. Despite occasional mentions of simplicity and limited variety, the overall sentiment remains positive with many guests expressing their enjoyment of the breakfast and the excellent service provided by the staff. The cleanliness and pleasant atmosphere of the dining area further enhance the breakfast experience at Hotel Presidente.
Dinner
Hotel Presidente offers guests a delightful dining experience, particularly during lunch and dinner. The restaurant, known for its good food and fair prices, provides a comprehensive menu that caters to a variety of tastes. Guests have appreciated the delicious and reasonably priced dishes with specific praise for items like lasagna. The dining room is described as nice and comfortable, enhancing the overall meal experience.
However, there are some limitations regarding the availability of food services. The restaurant’s operating hours are notably short with some guests reporting the kitchen closing earlier than expected, which can be inconvenient for late diners. Moreover, there is no food service available in the evening or night and some guests wish the restaurant would remain open during these hours.
Despite these limitations, guests report that the service during meal times is excellent with staff accommodating special requests effectively. For those planning to dine at Hotel Presidente, it is advisable to take note of the restaurant’s hours to ensure a satisfying dining experience.
Rooms
The guest reviews of Hotel Presidente's rooms highlight a consensus on several key points. The cleanliness of the rooms is consistently praised with many guests describing them as very clean, tidy and well-maintained. Daily cleaning services are noted as a positive aspect, ensuring that the rooms remain in good condition throughout the stay.
Comfort levels in the rooms generally receive good feedback with mentions of comfortable beds and functional amenities such as air conditioning. However, there are varied experiences with room size and noise. A significant number of guests find the rooms to be very small or cramped, which can be especially uncomfortable for two people or for longer stays. There are multiple comments about the lack of space to move around, store luggage or even open a suitcase. Despite the compact size, some guests appreciate the efficient layout and describe the rooms as cozy and adequate for short trips.
Noise seems to be another recurrent issue. Guests report hearing noises from adjacent rooms, hallways or the street, which can be disruptive. The presence of noisy appliances like mini-fridges and air conditioners adds to this problem, affecting the overall tranquility of the experience.
Several negative remarks focus on outdated facilities. Guests mention old furniture, poor ventilation and inadequate bathroom conditions such as clogged sinks, leaky showers and broken appliances. Some rooms reportedly lack natural light and proper ventilation, exacerbating issues with heat and air quality.
In summary, Hotel Presidente offers clean and comfortable rooms, but the small size and noise issues detract from the overall experience for some guests. The accommodations are functional and suitable for short stays but may not meet the needs of those looking for more spacious or quiet environments.
Beds
Hotel Presidente offers a range of bedding experiences with many guests finding the beds to be particularly comfortable and conducive to a good night’s rest. Remarks such as "comfortable beds" and "Super comfortable bed" are frequently mentioned, highlighting a generally positive perception regarding comfort. Beds are described as clean and well-maintained with daily housekeeping ensuring fresh towels and tidiness throughout the stay.
However, several reviews note that some beds are small, particularly when accommodating two people. Complaints about narrow and hard beds suggest that the hotel could improve the sizing and comfort of some mattresses. Noise from beds, either due to creaking or being loose, has also been mentioned by multiple guests, indicating that maintenance or replacements may be necessary to enhance guest satisfaction.
The pillows receive mixed reviews with some finding them uncomfortable and overly high. Despite these issues, many guests still find the beds to be comfortable overall, appreciating aspects like good quality mattresses and ample pillows when provided.
In summary, the beds at Hotel Presidente generally offer a comfortable sleep experience for many guests, though improvements in bed size, noise issues and pillow comfort could further elevate the stay.
Cleanliness
The reviews for Hotel Presidente present a highly favorable impression of its cleanliness. The majority of guests highlight the hotel as super clean, tidy and well-maintained. Rooms are consistently praised for being impeccably clean with daily maid service ensuring fresh linens and towel changes. Both the dining areas, including the restaurant buffet and the general facilities are repeatedly described as very clean and organized.
Guests appreciate not only the superior cleanliness but also the additional aspects contributing to their comfortable stay. Positive mentions include the clean and comfortable rooms and the well-maintained overall facilities of the hotel. The cleaning staff receives accolades for their efficiency, attention to detail and excellent service, although a few guests noted some minor oversights such as places not cleaned under furniture and occasional noise in the mornings.
Additionally, reviewers often complement the hotel's good value for money, its convenient location close to the subway and the delicious breakfast offered. Overall, the emphasis on cleanliness and hygiene stands out as a significant factor in the satisfaction of Hotel Presidente's guests, making it a top recommendation for travelers seeking a tidy and well-kept accommodation.
Staff
Hotel Presidente garners primarily positive feedback for its exceptional staff. Reviews consistently highlight the friendliness, attentiveness and helpful nature of the hotel personnel. Both reception and bar staff receive praise for their warm and accommodating attitudes, often described as polite, kind and efficient. Guests appreciate the high quality of service provided, noting excellent attention and the staff's proactive approach to addressing needs and solving problems.
The dining experience also benefits from the friendly demeanor of the dining staff, enhancing the overall breakfast experience. Moreover, the staff's commitment to maintaining a clean and organized environment contributes to a pleasant stay. Some guests specifically mention the excellent service from certain staff members, including a standout janitor named Johnny and an especially accommodating manager.
However, not all interactions are perfect; a few guests noted instances of less-than-friendly behavior, particularly at the reception. Despite these occasional lapses, the majority of feedback underscores the staff's positive impact on the guests' experience, making Hotel Presidente a welcoming and enjoyable place to stay.
Wi-Fi
Hotel Presidente offers Wi-Fi as part of its amenities, but guest feedback reveals significant challenges with the service. Many visitors have reported the Wi-Fi to be slow, weak and often intermittent. While some have found the connection to be very good, the majority of reviews highlight persistent issues such as unstable signals, frequent outages and poor connectivity, particularly in the rooms. However, there are instances where the Wi-Fi worked well, indicating some variability in the service quality. Overall, consistent and reliable internet connectivity appears to be an area in need of improvement at Hotel Presidente.
Family
Hotel Presidente is recognized for its family-friendly atmosphere and stylish decor, providing a pleasant environment for family trips. Despite not having extensive family spaces, the hotel offers sufficient comfort for various family needs, including those with small children and wheelchair users. The convenient location, close to essential amenities, adds to the appeal for families looking for easy access to activities and services. Overall, Hotel Presidente is a suitable choice for family travel, ensuring a convivial atmosphere for guests of all ages.
Nightlife
Hotel Presidente in downtown Santiago is positioned conveniently close to the city's vibrant nightlife, making it an ideal choice for those looking to enjoy local pubs and restaurants. The location is praised for being pleasant and offering easy access to everything, allowing guests to explore and enjoy the nightlife on foot in a peaceful setting. However, guests have noted that the area can be noisy with nighttime disturbances coming from street level and early morning staff activities affecting rest. Despite this, the hotel's good cleaning service and suitability for short stays make it a solid option for those wanting to experience Santiago's lively nightlife scene.
3 Star
Hotel Presidente offers a satisfactory experience for a 3-star establishment with a good cost-benefit ratio. It is well-regarded for its central and accessible location, making it convenient for tourists. Guests frequently highlight the clean environment and the pleasant atmosphere. The staff is known to be attentive and provide good service and the restaurant receives appreciation for its quality compared to its prices.
However, there are several areas where the hotel needs improvement. Some guests noted that the hotel and its facilities are outdated with common areas and rooms requiring renovation. The lack of additional amenities such as a gym or pool is a common point of critique. There's a noticeable disparity in opinions regarding the price-quality ratio with some guests finding it very good while others were disappointed.
Overall, Hotel Presidente is suitable for travelers looking for basic accommodation with decent service. It's an excellent place to rest and dine without exceeding a budget, particularly for those prioritizing location and cleanliness over modernity.
Business
Hotel Presidente emerges as a practical choice for business travelers, offering an environment conducive to work and relaxation. Its good facilities, including ample opportunities for paperwork and efficient WiFi that supports work-related tasks, cater well to those on business trips. The hotel excels in functionality, making it very suitable for short stays with business purposes.
Guests commend the hotel's cleanliness and it boasts a quiet location that is ideal for restful nights essential for productive workdays. The breakfast receives positive mentions, highlighted as delicious and reasonable, which provides a good start to a busy day.
Transportation options nearby further enhance its appeal, ensuring easy commutes around the city. While the rooms are noted to be on the smaller side, they remain adequate for business needs and the value for the price is appreciated.
Despite a minor issue with pricing discrepancies reported in the app, the staff's efforts to resolve problems are noted, contributing to a generally satisfactory experience for business travelers. Overall, Hotel Presidente provides key amenities and a conducive atmosphere for business, although it may not fully suffice as a comprehensive business hotel for extended stays or in-depth business services.
Accessible
Hotel Presidente receives positive remarks for its exceptional location, being conveniently close to the Salvador metro station and other public transportation options. Guests appreciate its proximity to various places of interest, making it easy to get around the city. The hotel itself is described as comfortable and accessible, catering well to guests with mobility issues, including accessible rooms and straightforward entry and exit procedures.
However, some limitations are noted regarding its accessibility features. For elderly guests, the hotel's safety could be enhanced with non-slip tapes and a handrail in the shower. The hotel's small elevator is acknowledged but seen positively. Parking is unavailable, which might pose challenges, particularly for those with mobility restrictions, as it necessitates walking to and from alternative parking locations. Additionally, certain areas may have limited wheelchair access, highlighting a need for better accessible facilities overall. While the hotel does well in many aspects of accessibility, improvements could further enhance the experience for guests with disabilities.
No, Hotel Presidente doesn't have any pool.
No, a spa isn't available at Hotel Presidente.
No, Hotel Presidente doesn't allow dogs.
No, parking facilities aren't available at Hotel Presidente.