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Summary of reviewsAlannia Salou is a standout choice for travelers seeking a well-located, tranquil and family-friendly accommodation in Salou. Nestled in a beautifully serene setting, it offers close proximity to key attractions, including the city center, lovely beaches and PortAventura, making it an ideal base for families and theme park enthusiasts. Guests appreciate its balance between centrality and peacefulness, creating an oasis within the vibrant city.
The breakfast experience at Alannia Salou is generally positive, featuring a good selection, variety and quality of food, enhanced by friendly and professional staff. However, logistical challenges such as crowdedness and waiting times have been noted. Dinner buffets also receive mixed reviews with praise for variety and value for money, but some criticism regarding food quality and repetitive offerings.
The rooms are modern, spacious and clean, often highlighted for their visually appealing design and family-friendly features like private terraces and connecting rooms. Privacy and noise can occasionally be issues due to the open design of bathrooms and poor soundproofing, but overall, the rooms provide a comfortable and convenient stay.
Cleanliness is a key attribute with well-maintained facilities and daily housekeeping meeting high standards. The hotel's grounds, including gardens and pool areas, are described as beautiful, enhancing the overall ambiance.
The staff at Alannia Salou are widely praised for their friendliness, helpfulness and multilingual capabilities, contributing to a welcoming and family-friendly atmosphere. Even occasional inefficiencies are overshadowed by the generally positive and proactive service provided.
The free WiFi is suitable for most needs, though some inconsistencies in connectivity have been reported. The spa offers a pleasant and affordable experience with well-maintained facilities, despite limited services. The gym is well-structured and adequately equipped, adding another layer of convenience for guests.
The pool area receives significant praise, particularly from families, for its clean, spacious design and entertaining features like water slides and inflatables. Although securing sunbeds can be challenging, the pool facilities and engaging entertainment team create an enjoyable environment.
Overall, Alannia Salou is highly recommended for families with young children, thanks to its array of activities, engaging entertainment and family-oriented amenities. With a combination of great location, modern comforts and delightful facilities, the resort ensures a memorable vacation experience for all guests. Show more
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Categories
Hotel near Golf Courses
Close to Lumine Golf. Ideal for families. Offers a variety of board bases, a children's splash park and a central location.
Hotel Taking Steps Towards Sustainability
This resort is certified as sustainable according to the Travelife Standard for Hotels & Accommodations, which involves a third-party assessment against the Global Sustainable Tourism Council Criteria. It is designed with a focus on sustainability and innovation, incorporating common areas with vegetation and promoting a connection with nature. The resort has implemented measures such as using renewable energy sources, reducing single-use plastics, and promoting recycling. They also collaborate with the Salou Tourist Board on a project to promote sustainability and raise awareness of the city's natural environment.
Hotel with Gym
Alannia Salou is listed as one of the best hotels with gym and fitness center in Salou. It provides a fitness area for guests.
Hotel with EV Charging Stations
Located in Salou, this property is confirmed to provide EV charging facilities for its guests.
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double RoomThe double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a coffee machine, a wardrobe, a sofa, a flat-screen TV, as well as garden views. The unit has 3 beds.
Double Room with TerraceThe double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Family Room with TerraceThe spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Double RoomThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a flat-screen TV, a coffee machine, a wardrobe, a sofa as well as garden views. The unit offers 3 beds.
Double RoomThe double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a coffee machine, a wardrobe, a sofa, a flat-screen TV, as well as garden views. The unit has 3 beds.
Double Room with TerraceThe double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Double Room with TerraceThe double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Family Room with TerraceThe spacious family room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Family Room with TerraceThe spacious family room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Family Room with TerraceThe spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Family Room with TerraceThe spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Family Room with TerraceThe spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Family Room with TerraceThe spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Family Room with TerraceThe spacious family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Family Room with TerraceThe spacious family room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Family Room with TerraceThe spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Family Room with TerraceThe spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Family Room with TerraceThe spacious family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Family Room with TerraceThe spacious family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Family Room with TerraceThe spacious family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Family Room with TerraceThe spacious family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Double Room with Garden ViewThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a flat-screen TV, a coffee machine, a wardrobe, heating as well as garden views. The unit has 4 beds.
Double Room with Garden ViewThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a coffee machine, a wardrobe, heating, a flat-screen TV, as well as garden views. The unit offers 4 beds.
Double Room with Garden ViewThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 4 beds.
Double Room with Garden ViewThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 4 beds.
Double Room with Garden ViewThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a coffee machine, a wardrobe, heating, a flat-screen TV, as well as garden views. The unit offers 4 beds.
Double Room with Garden ViewThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 4 beds.
Quadruple Room with Garden ViewThe quadruple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Quadruple Room with Garden ViewThe quadruple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Quadruple Room with Garden ViewThe quadruple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Quadruple Room with Garden ViewThe quadruple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Quadruple Room with Garden ViewThe quadruple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Quadruple Room with Garden ViewThe quadruple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.
Double Room - Disability AccessThe double room offers a private entrance and heating. The unit offers 2 beds.
Double Room - Disability AccessThe double room provides a private entrance and heating. The unit offers 2 beds.
Guest Reviews
Location
Nestled in a beautifully tranquil setting, Alannia Salou boasts a prime location that perfectly balances convenience and serenity. Guests frequently commend its proximity to key attractions – a mere 10-to-15-minute walk from both the city center and several lovely beaches. Shoppers and food enthusiasts will appreciate the nearby bakeries, supermarkets, restaurants and pubs, all within easy walking distance.
A standout feature is its closeness to PortAventura, making it an ideal base for families and theme park enthusiasts. Despite its centrality, the hotel offers a peaceful retreat, away from the noisy hustle and bustle of the main tourist areas. Those exploring Salou can easily park their cars and forget about them, as nearly everything is accessible on foot.
The hotel's surroundings are praised as beautiful and perfect for relaxation, providing an oasis within the vibrant city. While parking can be a challenge in Salou, Alannia offers some options, though onsite parking may come at a premium.
Overall, Alannia Salou is described as a superb choice for travelers seeking a well-located, tranquil and family-friendly accommodation, making it easy to enjoy all that Salou has to offer.
Breakfast
Alannia Salou boasts a breakfast offering that has garnered mixed reviews from guests. On the positive side, many guests praise the breakfast buffet for its good selection, variety and the quality of food. Terms like "tasty," "abundant," "complete buffet," and "lots of choices" are frequently mentioned and the inclusion of Nespresso coffee has won high marks. Additionally, the staff has been described as professional, friendly and top-notch, contributing to a pleasant breakfast experience for many visitors.
However, there are areas of concern. The breakfast room itself has been likened to a large canteen or train station hall, often crowded and noisy with lines and long waiting times a frequent complaint. The buffet's variety, while appreciated by some, is deemed lacking or repetitive by others. Issues such as missing utensils, dirty dishes and disorganization have also been noted. The breakfast shifts imposed by the hotel seem to exacerbate these issues, leading to crowded conditions and a sometimes chaotic atmosphere.
Overall, while the breakfast at Alannia Salou can be a satisfying experience with its range of options and good quality food, there are significant logistical challenges that may detract from the overall enjoyment. Improvements in organization and variety could greatly enhance the experience for guests.
Dinner
Alannia Salou’s dinner experience is anchored in its buffet offerings, presenting a mixture of reviews from guests. Many praised the buffet for its good quality and variety, appreciating the changing menus and diverse options available. The buffet was often described as being of good value for money with some guests particularly enjoying the selection of dishes presented.
However, not all feedback was positive. A significant number of reviews highlighted issues with the food quality and variety. Some guests found the offerings too repetitive and lacking in freshness with complaints of low-quality, frozen ingredients and insufficient diversification, especially for the evening meals. There were also remarks about the buffet being basic and sometimes running out of items without proper replenishment. Additionally, the dining schedules imposed by the hotel caused dissatisfaction among guests who preferred more flexibility.
Despite these drawbacks, the buffet was seen as having potential with some areas for improvement in organization, quality and variety, particularly during peak hours when the service could become chaotic. The dining staff were generally well-regarded for their service, though some guests felt more staff were needed to manage the high volume of guests effectively.
Overall, while the dinner buffet at Alannia Salou offers a decent and reasonably priced dining experience, it does face challenges in terms of consistency and variety that future improvements could potentially address.
Rooms
Located in a stunning new complex, the rooms at Alannia Salou offer a blend of modern design and comfort. Guests frequently praise the spaciousness and cleanliness, highlighting the modern decor and well-maintained facilities. Many find the rooms visually appealing, often mentioning the picturesque surroundings created by the lush palm trees that lend a touch of tranquility.
The family rooms, as well as ground-floor rooms with private terraces, stand out for their practicality, providing a comfortable and convenient stay. Connecting rooms are a notable feature, making it easier for families to stay together while enjoying their privacy. Most rooms are well-equipped with basic amenities and feature air conditioning and comfortable beds.
However, there are some recurring issues that guests have highlighted. Privacy concerns are frequent due to the open design of the bathrooms and showers, often separated from the main room by glass doors. Noise can also be a problem with many mentioning poor soundproofing which makes it difficult to sleep in the mornings or when other guests are nearby. There are reports of small rooms being less suitable for larger families and some guests have experienced maintenance issues, such as malfunctioning room cards and broken items.
Despite these drawbacks, the overall impression of the rooms is positive with guests appreciating the modern comforts and spacious feel. The thoughtful layout of the resort and the clean, airy rooms contribute to a generally pleasant stay.
Beds
Alannia Salou has received a range of feedback for its beds. On the positive side, numerous guests have praised the comfort of the beds, frequently describing them as very comfortable. The bedding is often highlighted for providing a good night's rest. Many guests have noted the beds' favorable condition and there are several mentions of comfortable and spacious bedrooms.
However, the feedback isn't uniformly positive. Some guests found the mattresses too firm or too soft, while others pointed out the thinness of the pillows. Reports of beds being poorly made or uncomfortable were not unheard of. A recurring issue was the combination of two single beds instead of a requested double bed, which was a common source of dissatisfaction. There were also complaints about the size and quality of sofa beds and extra beds with some describing them as unbearably hard or too small.
In summary, while many guests enjoyed a comfortable sleeping experience at Alannia Salou, there are some areas, particularly in bed arrangement and secondary sleeping options, that could benefit from improvement.
Cleanliness
Alannia Salou boasts an inviting ambiance with its clean and well-maintained environment. The facilities are impeccable, offering a sense of security and a perfect atmosphere for families. Guests frequently mention the modern and clean rooms, highlighting the comfort and thoughtful design. The daily housekeeping services often meet high standards with many guests appreciating the spotless cleanliness of both rooms and communal areas.
The hotel grounds, including the gardens and pool areas, are described as beautiful, adding to the pleasant stay. However, some reviews point out inconsistencies in the cleaning services, noting occasional oversights and areas needing improvement. Despite these few remarks, the overall sentiment is that Alannia Salou provides a clean, comfortable and scenic retreat for its guests.
Staff
The reviews for Alannia Salou overwhelmingly highlight the hotel staff as a key asset to the overall guest experience. Guests frequently mention the friendliness and helpfulness of the staff, pointing out individuals such as Barbara, Ekaterina and Lorette for their exceptional service. Multilingual capabilities of the staff, notably French and English, are also appreciated. The reception and dining room staff receive praise for their professionalism and attentiveness, although there are occasional comments about slow service and a need for more personnel.
The environment created by the staff, from the welcoming reception to attentive lifeguards and proactive maintenance personnel, contributes to a family-friendly atmosphere. The animation team is recognized for their dedication, particularly in engaging children with activities and the water park, making it a great choice for families.
While some reviews mentioned moments of inefficiency or unfriendliness, these appear to be exceptions rather than the norm. Overall, guests seem highly satisfied with the treatment received, often describing the staff as charming, proactive and always willing to assist. The facilities are described as well-kept and clean, further complemented by the staff's dedication to providing a pleasant stay for all visitors.
Wi-Fi
At Alannia Salou, the WiFi experience presents a mix of impressions. Guests have praised the strong WiFi, noting its suitability for streaming activities such as watching live football on tablets. Families found the connection generally suitable for their needs. Some guests reported that the resort's WiFi was notably faster in certain areas, enhancing their connectivity experience.
However, service inconsistencies were also mentioned. Some reviews pointed out technical glitches, spotty connections and overall distorted communication during their stay. There were complaints about the strength of the WiFi in certain sections of the resort, leading to occasional difficulties in internet usage. Despite some positive notes on the complimentary internet service, others highlighted issues such as network charges and poor performance impacting their overall ease of communication.
Spa
Alannia Salou offers a delightful spa experience that guests find both enjoyable and affordable. The spa facilities include a steam room, jacuzzi, private shower and the opportunity to indulge in massages for an additional fee. Booking the spa experience, which costs 10 euros per person per hour, can be done directly on-site and is recommended to secure a spot.
Visitors have praised the spa as pleasant and fabulous, highlighting the private nature of the experience and the excellent value for money. The overall spa area is part of the well-maintained facilities of the hotel. Though some mentioned limited services and apparatus, the general consensus is that the spa contributes positively to their stay, adding a touch of convenience and relaxation.
Gym
The gym at Alannia Salou garners positive feedback for its well-structured and maintained equipment. Guests appreciate the good facilities available for exercise, including well-organized workout sections. The fitness area is found to be adequately equipped, although some suggest that additional space would enhance the experience. The convenience of having gym locker rooms with shower facilities adds to the overall positive impression of the gym area.
Pool
The pool area at Alannia Salou has garnered significant praise from guests for its comprehensive and well-designed facilities, particularly for families with children. The pools are described as clean, spacious and having a fantastic variety of features, including water slides and inflatables that cater to both kids and adults. Lifeguards are a common presence, which reassures parents of the safety around the pool area.
The atmosphere around the pools is often highlighted as enjoyable and well-organized with many guests commenting on the lovely setup and ample sun loungers available, although some reviews mentioned the difficulty in securing a sunbed due to early reservation by other guests. The children's pools are particularly praised for their fun water fixtures and games, making it an ideal spot for young families to spend their time.
While the pool area is generally described as great and well-maintained, some visitors noted occasional cleanliness issues, queuing for sunbeds and cold pool water, especially in the heated pool, which was sometimes described as being too cold. These minor drawbacks, however, do not seem to overshadow the overall positive experience of the pool facilities.
The presence of pool bars adds to the convenience and the entertainment team around the pool area receives commendations for keeping both children and adults engaged with various activities and games. The pool area’s proximity to the city center is also a plus, making it easy for guests to enjoy both the hotel's amenities and the local attractions.
In summary, Alannia Salou's pool area is highly recommended, especially for families with children, thanks to its array of entertaining features and attentive lifeguard service, despite occasional minor issues concerning cleanliness and sunbed availability.
Family
Alannia Salou is a highly recommended destination for families, particularly those with young children, offering a plethora of activities and facilities designed to cater to their needs. The hotel boasts great pools, including special children's pools with lifeguards and incredible slides that children love. The compact resort layout makes it easy to navigate, ensuring convenience and safety, especially with perfectly secure and fenced areas for young children.
The animation and entertainment programs at Alannia Salou receive high praise for their quality and engaging nature. The mini club, which features air-conditioning and toilet facilities, is a hit among the little ones as monitors sing, dance and keep the children entertained. Families appreciate the fun and animated atmosphere that permeates the pool areas, creating a lively but safe environment for kids to enjoy.
Reviewers emphasize that Alannia Salou is an ideal resort for families, offering various games, activities and entertainment options specifically tailored for children. The resort's family-oriented ethos is evident with family-friendly facilities and a welcoming atmosphere that ensures a memorable vacation experience for all guests. With ample green areas and beautifully decorated spaces, including comfortable rooms and cozy family amenities, the resort guarantees a pleasant stay.
Moreover, the excellent value for money, quality facilities and a luxurious lifeguard team add to the overall positive experience. Despite some minor inconveniences like the inability to pay cash at the bar, the resort remains a popular choice for a family getaway. Alannia Salou provides a perfect retreat for families looking to enjoy a wide range of activities and create lasting memories together.
4 Star
Alannia Salou is a visually appealing and modern resort that has garnered mixed reviews regarding its four-star rating. Guests praised the resort for its cleanliness, lovely environment and beautiful rooms. The overall look of the resort was described as great and very beautiful.
However, several reviewers noted that the hotel falls short of four-star expectations. Specific criticisms include the quality of the buffet food, which was considered below par for a hotel of this category. Additionally, the beds were found uncomfortable by some guests and the room sizes did not meet the standards expected from a four-star establishment. Guests also felt that the services provided lacked certain aspects that would befit a true four-star hotel.
Other noted issues included high prices, especially during the peak season and expensive parking fees, which were seen as a significant inconvenience for families. Despite the positive remarks about the visual appeal and cleanliness, there is a consensus that certain areas, particularly food quality and overall service, require improvement to truly align with a four-star designation.
Outdoor Pool
The outdoor pool area at Alannia Salou is a highlight for many guests, particularly those traveling with families. The hotel boasts several well-guarded, clean and spacious pools, making it an ideal spot for both kids and adults. The pools are equipped with various slides and water games, ensuring endless entertainment for children. The pools are described as amazing and beautiful with special mentions of the kids' pools being particularly well-placed and supervised, adding a sense of safety for parents.
Although the pools can be slightly cold, they remain a favorite feature due to their cleanliness and well-maintained status. The outdoor setting, complete with sun loungers and numerous pool areas, creates a pleasant atmosphere for relaxation. The designated children's pool includes amenities like umbrellas and is tailored to keep the young ones engaged with games and slides.
Guests appreciate the ample space and variety within the pool area, noting that it caters well to families and makes for a perfect all-day activity spot for those with small children. Despite occasional issues like reserved sunbeds and water flow interruptions, the overall sentiment is positive, highlighting the pools as a must-experience feature of the hotel.
Yes, Alannia Salou has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Alannia Salou.
No, Alannia Salou doesn't allow dogs.
Yes, parking facilities are available at Alannia Salou.