Clarion Pointe Raleigh Midtown

Raleigh 35.81727300, -78.59471800 , 2910 Capital Boulevard (Show on Map)
5.0
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Summary of reviewsClarion Pointe Raleigh Midtown is favorably regarded for its convenient and central location, offering easy access to downtown Raleigh, universities, and local amenities. Guests appreciate the hotel's proximity to bus stops, stores, and restaurants, which makes exploring the city hassle-free. The peaceful and clean surroundings enhance the overall pleasant atmosphere for a restful stay, and its location off I-440 allows for easy access to nearby attractions, making it a strategic choice for travelers.

The accommodation experience is mixed but leans positive, with guests enjoying spacious and well-lit rooms, enhanced by urban murals that add a unique touch. Cleanliness standards are generally satisfactory, with fresh linens and toiletries contributing to the comfort. However, maintenance issues such as electrical problems, noise disruptions, and some unpleasant odors are noted by certain guests. While some rooms exhibit signs of previous damage like stains and holes, those in better condition are deemed comfortable and affordable.

Breakfast offerings at the hotel generate varied feedback, with some guests appreciating the selection of bagels, waffles, coffee, and juice. Yet, improvements are suggested as many missed options such as eggs and fruit, leading to some disappointment when expectations for a continental breakfast are unmet. Clear communication and a greater variety could enhance the breakfast experience.

The staff's service is a highlight for many, with numerous guests praising the friendliness and helpfulness of the personnel, especially the front desk team. Noteworthy mentions include individuals like Maria and GM Tucker for their exceptional hospitality. However, there are occasional reports of less professional behavior, which slightly tarnishes the otherwise positive impression.

The beds at Clarion Pointe are widely commended for their comfort, with firm mattresses and clean sheets ensuring a good night's sleep. This aspect, combined with the hotel's competitive pricing, positions it as a suitable option for those seeking comfort and value.

Overall, while there are areas for improvement, the strategic location, comfortable accommodations, and attentive staff make Clarion Pointe Raleigh Midtown a favorable choice for visitors to the area.
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Categories
Family Friendly Hotel

Hotel with Swimming Pool

Business Hotel

Cheap Hotel

Hotel with Gym

Room Types
Standard King Room - Non-Smoking This double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.

Standard Queen Room with Two Queen Beds - Non-Smoking This quadruple room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.

King Room with Accessible Tub - Accessible/Non-Smoking This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

King Room with Roll-In Shower - Accessible/Non-Smoking This double room offers a seating area and a TV. The unit offers 1 bed.

Guest Reviews
5.0
Rated
Location
Clarion Pointe Raleigh Midtown is located in a convenient and central area with easy access to various destinations. The hotel is within walking distance of bus stops, stores, restaurants, and other amenities, making it an ideal base for guests looking to explore the city. Visitors appreciate its proximity to downtown Raleigh and nearby colleges and universities, as well as its closeness to festivals and events. The area offers a quiet and peaceful atmosphere, perfect for a restful stay. The location is noted for being clean and free from large crowds, providing guests with a pleasant environment. Whether attending events or simply visiting local shops and eateries around the avenue, guests find the hotel’s placement favorable for their travel needs. Its convenient position off I-440 further enhances accessibility to nearby attractions. Overall, the strategic location of Clarion Pointe Raleigh Midtown stands out as a key highlight for guests, contributing to positive experiences during their visits.

Breakfast
Clarion Pointe Raleigh Midtown's breakfast experience seems to evoke mixed feelings among guests. While some guests appreciated the breakfast as the best part of their stay and found it good and decent, many others had a less favorable impression. Several reviews mention a lack of options, with bagels, waffles, coffee, and juice commonly highlighted as the main offerings. The absence of eggs and fruit disappointed some, as did the lack of variation in the breakfast menu. Additionally, several guests were inconvenienced by the absence of a promised continental breakfast, which was either nonexistent or unavailable, leading to disappointment due to unmet expectations. Despite these inconsistencies, those who enjoyed the breakfast bar selection found it satisfying. Overall, the breakfast at Clarion Pointe Raleigh Midtown seems to have potential but could benefit from improvements and clearer communication to meet guests' expectations more consistently.

Rooms
Clarion Pointe Raleigh Midtown offers guests a mixed experience when it comes to its accommodations, with certain aspects standing out positively. Many visitors appreciated the spaciousness of the rooms, noting that the ample lighting and tidy presentation contributed to a comfortable stay. Cleanliness appeared satisfactory in several instances, where rooms were described as neat and well-maintained, bolstered by clean towels and toiletries. A unique touch came in the form of an urban mural on some walls, enhancing the aesthetic appeal for guests.

However, there were notable concerns regarding the upkeep and functionality of certain room features. Some rooms faced issues with maintenance, such as electrical outlets, television functionality, and bathroom facilities, including sinks and toilets. Unpleasant odors, ranging from cigarettes to inexplicable funky smells, and noise disruptions like malfunctioning refrigerators also detracted from the overall experience for some guests. Additionally, inconsistencies in room and bathroom cleanliness were reported, with instances of previous occupants’ belongings being left behind and visible damage like holes in the bathroom doors and stained carpets.

The hotel seems to offer comfortable stays at reasonable rates for those fortunate enough to receive rooms in better conditions, but potential guests should be mindful of varied experiences regarding room maintenance and cleanliness.

Beds
The beds at Clarion Pointe Raleigh Midtown receive high praise from guests for their comfort and cleanliness. Many reviews highlight that the mattresses are firm yet comfortable, ensuring a restful night's sleep. Clean sheets add to the overall pleasant experience, and guests frequently mention the comfort of the beds in conjunction with the hotel's affordability. While a few find the pillows less than ideal, the general consensus is that the beds contribute positively to the stay, making it a suitable choice for travelers seeking both comfort and value.

Cleanliness
The reviews for the Clarion Pointe Raleigh Midtown reveal a mixed bag when it comes to cleanliness. On a positive note, several guests reported that their rooms were clean, with fresh linens and comfortable beds. Some remarked that everything seemed cleaned to the best of the staff's ability, with efforts to maintain a presentable appearance. Despite these positive aspects, many reviews painted a different picture of the hotel’s general upkeep. Common areas, like the hallways and lobby, often appeared neglected, with complaints of trash, dirty towels, stained carpets, and unpleasant odors, including cigarette smoke. It seems the hotel might benefit from some updates and more consistent care, particularly in public spaces. Overall, while individual rooms occasionally met a satisfactory standard of cleanliness for a short stay, the broader impression suggests that the property could use significant attention and refurbishment to improve guest satisfaction.

Staff
Clarion Pointe Raleigh Midtown seems to have gathered an array of experiences from its guests, particularly regarding the hotel staff. Many visitors were met with kindness and understanding, noting the helpfulness and friendliness of the staff members. The front desk staff received praise for being accommodating, courteous, and even for offering little gestures like chips and water during waits, adding a personal touch to the service. Specific acknowledgments were given to individuals like Maria, who was commended for her hospitality and creating a welcoming environment akin to business with a friend, and GM Tucker, who offered personalized attention ensuring guest comfort. The night clerk and housekeepers also contributed positively, further reflecting on the overall pleasant atmosphere cultivated by the staff.

However, not all experiences aligned with the positive ones; some guests encountered unprofessional service and unfriendly behavior, particularly at the front desk. There were instances of rudeness and lack of attention to issues that tarnished the hotel’s image slightly. Despite these occasional drawbacks, the personable and attentive front desk staff emerged as the standout feature at this location, providing a crucial positive counterbalance to some of the less favorable interactions experienced by guests. This anecdotal feedback creates a mixed picture of the customer service at Clarion Pointe Raleigh Midtown, with standout examples of exceptional service shining amidst sporadic instances of unsatisfactory experiences.


Yes, Clarion Pointe Raleigh Midtown has pool(s) that belong to one or more of the following categories: .

No, a spa isn't available at Clarion Pointe Raleigh Midtown.

No, Clarion Pointe Raleigh Midtown doesn't allow dogs.

No, parking facilities aren't available at Clarion Pointe Raleigh Midtown.

Yes, Clarion Pointe Raleigh Midtown has a gym.

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