Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Casa Kaiser in Puerto Varas is a highly regarded accommodation option, particularly celebrated for its prime location and exceptional service. Situated just steps away from the city's vibrant center, guests enjoy easy access to local attractions, shopping areas, and the bus terminal. The hotel's proximity to the Sacred Heart of Jesus Church adds a historical charm, and the stunning views offered from the property provide a picturesque backdrop to any stay.
The hotel staff consistently receive high praise for their warmth and hospitality. Guests often highlight the personalized service and attentiveness of the team, including notable mention of Cristian and management, who go out of their way to ensure all visitors feel welcomed and comfortable. This creates a tranquil and home-like atmosphere throughout the hotel.
The rooms at Hotel Casa Kaiser offer comfort and practicality, with many guests appreciating the soft and luxurious bedding and a generally well-maintained environment. While some rooms are smaller and lack extensive views, most travelers find the accommodation satisfactory, especially for the price and central location. Cleanliness is a mixed aspect; while the rooms are usually spotless, the shared bathrooms often need improvement.
Breakfast at the hotel is typically described as simple yet adequate, providing a calm and pleasant start to the day. While suggestions for more variety, including options for dietary preferences, are noted, many guests appreciate the straightforwardness of the offering.
Overall, Hotel Casa Kaiser stands out for its enviable location, welcoming staff, and comfortable accommodations, making it an ideal choice for travelers looking to explore Puerto Varas while enjoying a peaceful and cozy retreat. Addressing certain cleanliness concerns and enhancing breakfast options could further elevate the guest experience. Show more
Read review summaries for all categories
Categories
Dog Friendly Bed & Breakfast
Hotel Casa Kaiser is recommended as a pet-friendly bed and breakfast. It provides a comfortable and welcoming environment for travelers with pets.
Cheap Bed & Breakfast
This bed and breakfast offers affordable accommodation for budget-minded travelers. Its focus on providing a comfortable stay without unnecessary frills makes it a practical choice.
Bed & Breakfast Taking Steps Towards Sustainability
Bed & Breakfast with Parking
Small Bed & Breakfast
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, tumble dryer, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Classic Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers a wardrobe, tumble dryer, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 4 beds.
Classic Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features a wardrobe, tumble dryer, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Budget Single RoomFeaturing free toiletries, this single room includes a shared bathroom with a bath, a shower and a hairdryer. The single room features a wardrobe, tumble dryer, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Basic Triple Room with Shared BathroomProviding free toiletries, this triple room includes a shared bathroom with a bath, a shower and a hairdryer. The triple room provides a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
Family StudioThe unit has 2 beds.
Guest Reviews
Location
Hotel Casa Kaiser in Puerto Varas boasts an exceptional location that is frequently highlighted by its guests. Nestled just steps away from the heart of the city, this hotel offers the perfect balance of proximity to central attractions and a tranquil atmosphere. It is conveniently situated close to the Sacred Heart of Jesus Church, one of Puerto Varas's iconic landmarks, which adds to its charm. Guests appreciate the ease of access to the vibrant city center, shopping areas, and bus terminal, all within walking distance, making exploration effortless.
The breathtaking views from the hotel provide a picturesque backdrop, enhancing the overall experience for visitors. Service at Casa Kaiser is often described as friendly and accommodating, which complements the serene and welcoming environment. The cleanliness and comfort extend to the rooms, creating a cozy retreat for travelers seeking both relaxation and adventure.
Overall, the privileged location and quality service make Hotel Casa Kaiser an ideal choice for those looking to explore Puerto Varas while enjoying a peaceful and comfortable stay.
Breakfast
Hotel Casa Kaiser's breakfast offerings garner a mix of positive and constructive feedback from its guests. Generally, the breakfast is seen as filling and sufficient to start the day, noted for its simplicity. Guests often describe it as good, delicious, and often very good, with service that is hailed as excellent. The atmosphere during breakfast is consistently praised for being calm, notably enhancing the dining experience for travelers staying close to the center. However, some reviews suggest that the breakfast could benefit from additional options. Suggestions include adding fruits and eggs to cater better to dietary preferences, especially for vegan travelers. While some guests find it a bit basic or mediocre, overall, a substantial portion appreciates it for being satisfactorily straightforward.
Rooms
Hotel Casa Kaiser offers a blend of comfort, convenience, and practicality for travelers seeking accommodation in a central location. The rooms are generally praised for their comfort and spaciousness, boasting soft and exquisite bedding that adds a touch of luxury to the stay. Guests appreciate the clean and well-equipped rooms, which include essentials such as towels and soap, contributing to a tidy and pleasant environment.
However, there are certain aspects that might require attention. Some rooms are on the smaller side, which might not suit larger groups or those seeking more space. The bathrooms, particularly the shared ones, have been noted as small and could benefit from updates, as signs of aging and lack of maintenance are evident. Additionally, privacy may be a concern since loud voices can be heard between rooms.
Though a few rooms lack heating or a view, overall, the hotel is reasonably priced and conveniently positioned near the bus station, making it an attractive option for budget-conscious travelers looking for a comfortable stay.
Cleanliness
Hotel Casa Kaiser receives mixed reviews regarding its cleanliness. On the positive side, guests report that the hotel is clean all around, with particular praise for the rooms, which are often described as spotless with very clean sheets. Visitors appreciate the cozy atmosphere and functional facilities, noting that the reception provides good service with attentive order and attention. Breakfast is described as simple yet sufficient, which adds to the overall positive experience.
However, some areas need attention, particularly the bathrooms, which have been reported multiple times as dirty, sometimes with leftover hair and even urine on the toilet seat. The shower occasionally fills with water, and a lack of a shower holder and no toilet paper have been noted. Guest feedback mentions the cleaning maintenance of bathrooms could be improved with shorter intervals between cleanings. Additionally, there is a concern with the audibility of noise from the first floor, with the creaky wooden floors standing out. Furthermore, the mixture of aromas from the kitchen has been pointed out as an area needing improvement.
Overall, while Hotel Casa Kaiser has its charms and strengths in specific areas, addressing these key issues could enhance the guest experience significantly.
Staff
Hotel Casa Kaiser is notably distinguished by its exceptional staff and warm hospitality, creating a welcoming home-like atmosphere for guests. Reviewers frequently highlight the kindness and attentiveness of Cristian, as well as the consistent friendliness of the overall team. The hotel's service is often described as personalized, with management demonstrating a genuine willingness to accommodate guests' needs and requests. A sense of tranquility at the hotel is enhanced by the attentiveness of the staff, who are always on hand to provide valuable information about the local area and ensure thermal comfort. Both the owner and the manager are praised for their openness, courtesy, and willingness to engage with guests, making sure their stay is as comfortable and enjoyable as possible. A notable point of satisfaction is the team's flexibility and helpful nature, ensuring that any situation is handled with friendliness and efficiency. Overall, the staff's warmth and dedication significantly contribute to a pleasant and memorable experience at Hotel Casa Kaiser.
No, Hotel casa kaiser doesn't have any pool.
No, a spa isn't available at Hotel casa kaiser.
Yes, Hotel casa kaiser welcomes dogs.
Yes, parking facilities are available at Hotel casa kaiser.