Itsy Hotels Hill View Ex
Pune
18.51985300,
73.83906300
,
Off Fergusson College Road, Deccan Gymkhana, Ganeshwadi, Opposite To Roopali Restaurant, Pune, Maharastra
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Summary of reviewsItsy Hotels Hill View Ex is highly regarded for its prime location in the heart of FC Road, providing convenient access to local amenities, key landmarks and vibrant city spots in the bustling Deccan area. Guests continually praise its central positioning, making it a significant highlight of their stay.
The breakfast at the hotel receives mixed feedback. While some guests appreciate the taste and the convenience of in-room service, many feel the options are too limited and repetitive, suggesting that the variety and quality of offerings could be significantly improved.
Rooms at the hotel offer a range of experiences. Positives include clean, spacious rooms with adequate amenities in a quiet neighborhood, suitable for small families. However, there are concerns about room congestion, pest infestations and outdated property conditions, indicating a need for better upkeep and pest control.
Cleanliness is another mixed aspect of the hotel. Some guests find the rooms and bathrooms satisfactorily clean, but others point out issues like dirty corners, old property maintenance and inadequate toiletry provisions. The condition of bedsheets, pillows and towels often falls short, requiring improvement in overall cleaning standards and linen updates.
The staff at Itsy Hotels Hill View Ex stands out for their exceptional cooperation, friendliness and politeness. Many guests commend the reception staff for their professional demeanor and efficient service, though there is a minor concern about mask usage.
Regarding WiFi service, many guests report connectivity issues, describing the internet as poor or non-functional. Problems often include limited device connections and the need for repeated reminders to staff.
Lastly, the bed situation garners mixed reviews. Guests often encounter cleanliness issues with bedsheets and towels, discomfort from spring beds and unmet booking preferences. These factors detract from the overall comfort and satisfaction of guests.
Summing up, while Itsy Hotels Hill View Ex boasts a fantastic location and a commendable staff, areas such as breakfast variety, room maintenance, cleanliness standards, WiFi connectivity and bed comfort need considerable improvement to enhance the overall guest experience.
Categories
The breakfast at the hotel receives mixed feedback. While some guests appreciate the taste and the convenience of in-room service, many feel the options are too limited and repetitive, suggesting that the variety and quality of offerings could be significantly improved.
Rooms at the hotel offer a range of experiences. Positives include clean, spacious rooms with adequate amenities in a quiet neighborhood, suitable for small families. However, there are concerns about room congestion, pest infestations and outdated property conditions, indicating a need for better upkeep and pest control.
Cleanliness is another mixed aspect of the hotel. Some guests find the rooms and bathrooms satisfactorily clean, but others point out issues like dirty corners, old property maintenance and inadequate toiletry provisions. The condition of bedsheets, pillows and towels often falls short, requiring improvement in overall cleaning standards and linen updates.
The staff at Itsy Hotels Hill View Ex stands out for their exceptional cooperation, friendliness and politeness. Many guests commend the reception staff for their professional demeanor and efficient service, though there is a minor concern about mask usage.
Regarding WiFi service, many guests report connectivity issues, describing the internet as poor or non-functional. Problems often include limited device connections and the need for repeated reminders to staff.
Lastly, the bed situation garners mixed reviews. Guests often encounter cleanliness issues with bedsheets and towels, discomfort from spring beds and unmet booking preferences. These factors detract from the overall comfort and satisfaction of guests.
Summing up, while Itsy Hotels Hill View Ex boasts a fantastic location and a commendable staff, areas such as breakfast variety, room maintenance, cleanliness standards, WiFi connectivity and bed comfort need considerable improvement to enhance the overall guest experience.
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Guest Reviews
The location of Itsy Hotels Hill View Ex consistently receives high praise from guests. Nestled at the heart of FC Road, the hotel offers a central and well-connected spot that's ideal for visitors looking to explore the vibrant city. Many reviewers highlight the property as being superbly situated, beautifully integrated within the bustling Deccan area and providing exceptional access to local amenities. Its prime location is a recurring theme with guests appreciating its proximity to key landmarks and the added convenience of nearby restaurants. Overall, the location stands out as a defining feature, greatly enhancing the stay experience for many travelers.
The breakfast experience at Itsy Hotels Hill View Ex has received mixed feedback from guests. On the positive side, several guests found the breakfast to be tasty, well-prepared and sufficient to satisfy their morning appetite. Others appreciated the homely feel of the breakfast and the convenience of having it served in their rooms. However, many guests noted significant room for improvement. A recurring point of critique was the limited selection of options with only one type of dish available per day, which left some guests feeling the breakfast was ordinary or even poor. Specifically, complaints were made about the breakfast being bread-heavy and lacking variety, such as more juices or omelettes. Some guests found the food to be overly spicy and not edible, while others mentioned that it did not meet their expectations for a buffet. Overall, though the breakfast has its merits, there is clear consensus that the hotel could enhance the variety and quality of the options offered.
Itsy Hotels Hill View Ex offers a diverse room experience for its guests. Several reviews highlighted that the rooms are generally clean and spacious with some comments noting the tidy bathrooms and provided toiletries. Guests appreciated the room size, which is suitable for small families. The rooms are equipped with the required amenities and are positioned in a quiet neighborhood, adding to a peaceful stay.
However, there are some points of concern. Some guests found the rooms to be congested and there were mentions of pest issues involving cockroaches, bugs and other insects. Certain rooms were reported not to be clean upon check-in and the double beds provided were not ideal for those seeking a comfortable night’s sleep. Additionally, a few reviews mentioned outdated property conditions and the need for better room upkeep and pest control.
In summary, while the hotel rooms do provide several positive aspects such as cleanliness, space and amenities in a quiet location, there are areas that require attention, especially regarding pest control and bed comfort.
The beds at Itsy Hotels Hill View Ex have received mixed reviews. Guests had issues with cleanliness, often noting dirty or unwashed bedsheets and worn-out towels. Comfort was also a concern; the spring beds were not to everyone's liking with some mentioning backaches and discomfort. There were remarks about the pillows being stiff and requests for softer options going unfulfilled. Additionally, instances of booking preferences not being met, such as receiving two beds instead of a requested single king bed, were noted. Overall, the bed situation seemed to detract from the value of the accommodation and guests' overall satisfaction.
Staying at Itsy Hotels Hill View Ex offers mixed experiences when it comes to cleanliness. Some guests appreciate the cleanliness of the rooms and bathrooms, describing them as clean. However, there's a noticeable area for improvement. Basic toiletries are not provided and some guests report that the hotel is not well maintained with old property and public spaces that could use more attention.
Several reviews highlight specific issues, such as dirty corners and the need for new towels and curtains. The bedsheets, pillow covers and comforters often fall short of being freshly washed and there are mentions of cockroaches in the rooms. Guests also observed that deep cleaning is necessary for a better experience and the air conditioning often does not work.
Despite some aspects of cleanliness being commendable, many guests feel that the hotel could benefit from a more rigorous cleaning regimen and timely updates to linen and bathroom amenities.
The staff at Itsy Hotels Hill View Ex are frequently praised for their exceptional cooperation and helpfulness. Guests highlight the friendliness and politeness of the team, noting that the reception staff are particularly well-trained and courteous. The overall level of service is described as excellent with efficient and prompt responses to all requests. Hospitality stands out as a significant positive aspect with many mentioning the delightful and professional demeanor of the staff. While there was one concern about mask usage, the overwhelming feedback underscores the staff's cooperative nature and well-mannered behavior, contributing to a pleasant stay at the hotel.
Itsy Hotels Hill View Ex has received mixed feedback regarding its WiFi service. Many guests have reported challenges with connectivity, describing the internet as poor, slow or completely non-functional. In some cases, the WiFi only supports one device at a time, requiring multiple reminders to staff for assistance. While room-specific issues like those in room 204 have been noted, overall, the WiFi service appears to be a significant area for improvement at this hotel.
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Location
Breakfast
Rooms
However, there are some points of concern. Some guests found the rooms to be congested and there were mentions of pest issues involving cockroaches, bugs and other insects. Certain rooms were reported not to be clean upon check-in and the double beds provided were not ideal for those seeking a comfortable night’s sleep. Additionally, a few reviews mentioned outdated property conditions and the need for better room upkeep and pest control.
In summary, while the hotel rooms do provide several positive aspects such as cleanliness, space and amenities in a quiet location, there are areas that require attention, especially regarding pest control and bed comfort.
Beds
Cleanliness
Several reviews highlight specific issues, such as dirty corners and the need for new towels and curtains. The bedsheets, pillow covers and comforters often fall short of being freshly washed and there are mentions of cockroaches in the rooms. Guests also observed that deep cleaning is necessary for a better experience and the air conditioning often does not work.
Despite some aspects of cleanliness being commendable, many guests feel that the hotel could benefit from a more rigorous cleaning regimen and timely updates to linen and bathroom amenities.
Staff
Wi-Fi
No, Itsy Hotels Hill View Ex doesn't have any pool.
No, a spa isn't available at Itsy Hotels Hill View Ex.
Yes, Itsy Hotels Hill View Ex welcomes dogs.
Yes, parking facilities are available at Itsy Hotels Hill View Ex.
No, Itsy Hotels Hill View Ex doesn't have a gym.
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