Terasu Riviera Maya Hotel & Spa, en Xcaret
Playa del Carmen
20.58894800,
-87.12840700
,
Km 283 Acceso 1 Xcaret Fraccionamiento 1, Lote 3, Rancho Viejo Xcaret
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Summary of reviewsTerasu Riviera Maya Hotel & Spa, located in the lush tropical jungle near Xcaret parks, offers guests a unique and tranquil hideaway. Its extraordinary location provides convenient access to attractions like Xplor and Xenses, making it an ideal base for park enthusiasts and those looking for a blend of adventure and relaxation. While the dining options in the immediate vicinity are limited, the hotel's proximity to Playa del Carmen offers additional choices for guests with a rental car.
The complimentary breakfast at Terasu is consistently praised for its deliciousness and freshness. Though not extensive, the offerings—scrambled eggs, omelettes, fresh juices, fruits, and pastries—are perfect for many, enjoyed in a charming setting often visited by playful monkeys. Dinner receives accolades for the quality and flavor of its international dishes, although some guests note the lack of local cuisine and tipping practices to be aware of.
The rooms at Terasu are beautifully designed, spacious, and well-maintained, blending modern and Mexican-inspired styles with eco-friendly technologies. Guests find the beds exceptionally comfortable, enhancing their restful experience. Cleanliness is a standout feature, with guests noting the immaculate and inviting environment, supported by the attentive and exceptional staff known for their kindness and dedication.
The pool, while small, offers a charming space for relaxation, although some improvements in its maintenance are suggested. Overall, the comfort of the beds contributes to a superbly restful stay, providing guests with an excellent experience that combines serene retreat with adventure amidst the vibrant Riviera Maya.
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The complimentary breakfast at Terasu is consistently praised for its deliciousness and freshness. Though not extensive, the offerings—scrambled eggs, omelettes, fresh juices, fruits, and pastries—are perfect for many, enjoyed in a charming setting often visited by playful monkeys. Dinner receives accolades for the quality and flavor of its international dishes, although some guests note the lack of local cuisine and tipping practices to be aware of.
The rooms at Terasu are beautifully designed, spacious, and well-maintained, blending modern and Mexican-inspired styles with eco-friendly technologies. Guests find the beds exceptionally comfortable, enhancing their restful experience. Cleanliness is a standout feature, with guests noting the immaculate and inviting environment, supported by the attentive and exceptional staff known for their kindness and dedication.
The pool, while small, offers a charming space for relaxation, although some improvements in its maintenance are suggested. Overall, the comfort of the beds contributes to a superbly restful stay, providing guests with an excellent experience that combines serene retreat with adventure amidst the vibrant Riviera Maya.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Private Pool Outdoor Pool
Small Hotel
Hotel for Yoga
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Guest Reviews
Nestled in the heart of a lush tropical jungle, Terasu Riviera Maya Hotel & Spa offers an extraordinary location for those eager to explore the nearby attractions of the Xcaret parks. Just steps away from the renowned Xplor and Xenses parks, guests find themselves immersed in nature with monkeys occasionally playing outside, offering a unique and tranquil setting away from the bustling city. Though access can be a bit winding, it is manageable, especially for those with a rental car. The hotel is situated near a busy road, yet the environment remains peaceful and uncrowded, enhancing the feeling of being tucked away in a serene hideaway. While dining options are limited in the immediate vicinity, the proximity to Xcaret and ease of reaching central Playa del Carmen, just 20 minutes away, make it an ideal base for park enthusiasts. With a convenient location for day trips to Tulum and thoughtful, attentive staff, Terasu provides a perfect blend of comfort and adventure amidst the vibrant Riviera Maya.
Terasu Riviera Maya Hotel & Spa offers a pleasant breakfast experience that receives praise for its deliciousness and freshness. Guests consistently enjoy the complimentary breakfast, which, though not extensive in variety, features a selection deemed perfect by many. The basic offerings include scrambled eggs or omelettes, complemented by fresh juices, fruits, and pastries. Guests appreciate the presence of fresh-cut fruit and baked goods as complimentary staples. While some find the breakfast to be a delightful start to the day, others suggest the addition of a hot buffet or more variety to enhance the experience.
The breakfast setting is notably charming, situated next to the pool, often accompanied by the entertaining sight of playful monkeys that visit in the morning, adding a unique touch to the ambience. Although some guests find the breakfast light and express a desire for more options, the consistent quality of the offerings makes it stand out compared to many other hotels in the area. Overall, the breakfast at Terasu Riviera Maya Hotel & Spa appears to be a refreshing and delightful aspect of the stay, particularly for those who appreciate starting their day with fresh fruits and well-prepared egg dishes in a serene environment.
Terasu Riviera Maya Hotel & Spa in Xcaret offers a delightful dining experience with its dinner menu, praised by guests for its good flavor and fantastic food options. The restaurant serves delicious dishes, with some guests enjoying memorable pizzas at night. The dinner offerings are noted for their quality, and many recommend trying them during your stay. While the food receives many positive remarks for taste and variety, it features international dishes rather than local flavors, which may not meet everyone's expectations. Additionally, guests should be aware of the tipping practices, as a 20% tip was taken without consulting a guest, which might seem unusual to some. The hotel's remote location means there are no nearby food options, requiring guests to drive or take a taxi to Playa del Carmen for additional dining choices, an aspect to consider for those without a car.
Terasu Riviera Maya Hotel & Spa in Xcaret offers an exceptional experience with its beautifully designed and trendy rooms. Guests are impressed by the spaciousness and cleanliness, with rooms that are not only large but also well-decorated with modern yet Mexican-inspired styles. Beds are consistently noted for their comfort, enhancing the restful atmosphere of the accommodation. Despite high room rates, visitors appreciate the rooms' bright and pleasant ambiance, supported by eco-friendly technologies that blend seamlessly with modern comforts. The accommodations are well-maintained, creating a neat environment that often surpasses guests' expectations based on photos. While the hotel is situated away from any restaurants, guests find the privacy and peacefulness a significant advantage, further complemented by quality bedding and comprehensive amenities. Overall, Terasu Riviera Maya showcases wonderfully stylish rooms, providing a comfortable, clean, and restful stay.
Terasu Riviera Maya Hotel & Spa in Xcaret consistently impresses guests with the exceptional comfort of its beds. Numerous reviews highlight the cozy and restful experience provided by the bedding. The comfort is often described as superb, ensuring a tranquil and relaxing stay for visitors. Guests frequently praise the clean and welcoming environment, contributing to an overall positive experience at the hotel. Whether visiting for leisure or business, the comfort of the accommodations significantly enhances the quality of the stay.
Terasu Riviera Maya Hotel & Spa in Xcaret consistently earns praise for its cleanliness and modern aesthetic. Guests appreciate the immaculate and spacious accommodations, noting that everything is super clean and tidy. The property and rooms are described as amazing, with a fresh and inviting atmosphere complemented by an appealing scent. Visitors also enjoy the peaceful and quiet environment, ideal for a relaxing stay. The hotel’s modern structures are notably well-maintained, with neat surroundings that leave a lasting impression.
While the majority of cleanliness reviews are favorable, a few guests noted specific areas for improvement, such as the cleaning of tablecloths and cushions, as well as the maintenance of some rooms. Nonetheless, the attentive staff contributes positively to the overall experience, providing helpful services like taxi bookings and ensuring a seamless stay. Despite being somewhat challenging to locate, the hotel’s tranquil ambiance and commitment to cleanliness make it a compelling choice for travelers seeking a serene retreat in the Riviera Maya.
The guest reviews for Terasu Riviera Maya Hotel & Spa in Xcaret consistently highlight the exceptional staff as a defining feature of the experience. The staff is described as remarkably kind and attentive, creating a warm and welcoming atmosphere for visitors. Guests speak highly of their friendliness and helpfulness, often going out of their way to accommodate requests and ensure a pleasant stay. They are trusted by guests for their hospitality and are noted for their gentle and forthcoming nature. Many guests specifically appreciated the memorable service provided by individuals like Fanny and Nemesio, who made their stay particularly special. Overall, the positive attention to detail and dedication from the staff contribute significantly to the hotel's excellent reputation.
Terasu Riviera Maya Hotel & Spa in Xcaret features a small pool that many guests find inviting and pleasant. Despite its size, the pool is well-maintained, creating an enjoyable space for relaxation. However, some guests noted a need for more consistent cleaning and maintenance, as there were occasions when it appeared less than pristine. Additionally, the pool water is described as quite cold, which might not be ideal for those who prefer a warmer swim. Overall, while the pool area is charming and fits well within the cozy atmosphere of the hotel, there is room for improvement in its upkeep to ensure a consistently pleasant experience.
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Location
Breakfast
The breakfast setting is notably charming, situated next to the pool, often accompanied by the entertaining sight of playful monkeys that visit in the morning, adding a unique touch to the ambience. Although some guests find the breakfast light and express a desire for more options, the consistent quality of the offerings makes it stand out compared to many other hotels in the area. Overall, the breakfast at Terasu Riviera Maya Hotel & Spa appears to be a refreshing and delightful aspect of the stay, particularly for those who appreciate starting their day with fresh fruits and well-prepared egg dishes in a serene environment.
Dinner
Rooms
Beds
Cleanliness
While the majority of cleanliness reviews are favorable, a few guests noted specific areas for improvement, such as the cleaning of tablecloths and cushions, as well as the maintenance of some rooms. Nonetheless, the attentive staff contributes positively to the overall experience, providing helpful services like taxi bookings and ensuring a seamless stay. Despite being somewhat challenging to locate, the hotel’s tranquil ambiance and commitment to cleanliness make it a compelling choice for travelers seeking a serene retreat in the Riviera Maya.
Staff
Pool
Yes, Terasu Riviera Maya Hotel & Spa, en Xcaret has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at Terasu Riviera Maya Hotel & Spa, en Xcaret.
No, Terasu Riviera Maya Hotel & Spa, en Xcaret doesn't allow dogs.
No, parking facilities aren't available at Terasu Riviera Maya Hotel & Spa, en Xcaret.
No, Terasu Riviera Maya Hotel & Spa, en Xcaret doesn't have a gym.
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