Serenity Hotel Boutique By Alsol
Playa del Carmen
20.63706200,
-87.06630500
,
10 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22
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Summary of reviewsSerenity Hotel Boutique By Alsol is highly regarded for its prime location, offering guests easy access to vibrant shopping areas, popular restaurants, and serene beaches, all while providing a peaceful retreat from the surrounding hustle. The hotel's rooms are frequently praised for their modern design, spaciousness, and thoughtful amenities, ensuring comfort and convenience for both family vacations and extended stays. Guests commend the exemplary cleanliness throughout the establishment, which significantly enhances their stay. The attentive and friendly staff contribute to a warm atmosphere, consistently ensuring a memorable experience through high-quality service.
The rooftop pool is a favored feature, offering picturesque views and an inviting ambiance, although some guests noted occasional cleanliness issues and its unheated nature. Convenient parking options, including secure underground spaces, add to the hotel's appeal, despite some limitations regarding space availability.
The exceptional comfort of the beds stands out, providing guests with a restful sleep experience, and is often highlighted as a key attraction. While the breakfast service receives mixed reviews, with some guests seeking greater variety and customization, the overall experience at Serenity Hotel Boutique By Alsol is one of tranquility, luxury, and attentive service, making it a desirable destination for travelers seeking a well-situated and cozy retreat.
Categories
The rooftop pool is a favored feature, offering picturesque views and an inviting ambiance, although some guests noted occasional cleanliness issues and its unheated nature. Convenient parking options, including secure underground spaces, add to the hotel's appeal, despite some limitations regarding space availability.
The exceptional comfort of the beds stands out, providing guests with a restful sleep experience, and is often highlighted as a key attraction. While the breakfast service receives mixed reviews, with some guests seeking greater variety and customization, the overall experience at Serenity Hotel Boutique By Alsol is one of tranquility, luxury, and attentive service, making it a desirable destination for travelers seeking a well-situated and cozy retreat.
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Serenity Hotel Boutique By Alsol boasts a prime location that is highly praised by guests. Situated within easy walking distance to a vibrant array of shopping venues, restaurants, and cafes, the hotel provides convenient access to the popular 5th Avenue and the serene beach. Despite its proximity to these major attractions, many reviews highlight its position on a quieter street, offering a peaceful retreat from the hustle and bustle. Guests appreciate the hotel’s central location, noting it is just minutes away from both the beach and the pedestrian zone, yet remains free from excessive noise pollution. The location is complemented by the hotel's elegant design, comfortable accommodations, and attentive staff, making it a superb choice for visitors seeking a balance of convenience, tranquility, and luxury.
Serenity Hotel Boutique By Alsol offers a breakfast experience that has received mixed reviews from its guests. The breakfast serves simple yet delicious options, which some visitors found sufficiently satisfying during the week but less impressive on Sundays. Guests have praised the hotel for having a good continental breakfast and noted that the included menu features eggs, coffee, juice, and fruit. However, many reviewers felt that there was a lack of variety and options, describing the breakfast as very limited and repetitive, with a choice of scrambled eggs, omelets, or sunny-side up eggs alongside bread and tea or coffee. Service during breakfast at times was noted to be slow, and additional items like bacon or pancakes might incur extra charges. While some guests appreciated the selection that catered to different tastes, others regarded it as minimalistic and disappointing, indicating room for improvement in both variety and service. Overall, the breakfast at the hotel offers a basic start to the day, with room for enhancements in both selection and customization.
Serenity Hotel Boutique By Alsol receives consistent praise for its well-designed and modern rooms that transfix guests with their spaciousness and thoughtful amenities. Each room, more aptly described as a well-appointed apartment, boasts an induction stove, microwave, and well-equipped kitchenette, making it versatile for extended business stays or family vacations. The living area seamlessly flows into a generously-sized balcony, adding a sense of openness and comfort. Cleanliness is a hallmark of the hotel, with impeccable hygiene standards making a strong impression on visitors.
The beds receive mention for their extraordinary comfort, contributing to restful nights for travelers. The excellent air conditioning ensures a pleasant in-room climate regardless of the weather, enhancing the overall experience. The suites, with their comfortable furnishings and functional layouts, cater to families and solo travelers alike, hitting a sweet spot of comfort and privacy.
The rooms' immense comfort is complemented by the attentive and friendly staff who cater to all needs, ensuring a seamless and inviting stay. This thoughtful service, along with the modern, generously equipped rooms, makes Serenity Hotel Boutique an attractive choice for those seeking a cozy and well-situated retreat, punctuated by superb amenities.
The Serenity Hotel Boutique By Alsol offers guests an exceptional sleep experience, with praises consistently highlighting the comfort and quality of their beds. Visitors frequently describe the mattresses as very soft, emphasizing their plushness, large size, and inviting coziness. The impression is that of superior comfort, with many affirming how the beds significantly enhance the overall experience. Accompanied by clean, spacious rooms, the beds contribute to a restful atmosphere that feels like a home away from home. While there are suggestions for improvement in other areas, such as the food seasoning, the accommodation's bedding seems to be a major highlight for those seeking a restful night's sleep.
Serenity Hotel Boutique By Alsol impresses guests with its remarkable attention to cleanliness and orderliness throughout the establishment. Visitors consistently appreciate the cleanliness of both the common areas and individual rooms, highlighting them as very clean, well-equipped, and comfortable. The modern and functional structure of the hotel is also noted, ensuring a pleasant stay for guests.
The hotel staff receive praise for their attentiveness, friendliness, and helpfulness, contributing to the overall positive experience by maintaining cleanliness standards. Guests find the facilities clean and well-kept, including the rooftop terrace, pool, and apartment areas.
While a few comments indicate that certain furniture could look cleaner and that the cleaning service could be more attentive during longer stays, the overall impression remains favorable. Its prime location, along with spacious and nicely furnished rooms, further enhances the appeal of Serenity Hotel Boutique By Alsol as a desirable destination for travelers.
Serenity Hotel Boutique By Alsol stands out for its remarkable staff, who consistently receive high praise from guests. The team is often described as helpful, polite, and very friendly, contributing to a warm and welcoming atmosphere. Guests commend the staff's kindness and attentiveness, making the hotel an exceptional place to visit. The restaurant service is highlighted as great, with particular appreciation for the friendly and efficient cafe staff. Despite occasional criticisms regarding breakfast offerings, the overall level of service remains a strong point. Visitors also note the hotel’s modern facilities and spacious, comfortable rooms, further enhanced by the superb and human touch of the personnel. The staff’s commitment to being available and accommodating ensures a memorable and pleasant stay for guests.
At Serenity Hotel Boutique By Alsol, guests repeatedly praise the rooftop pool for its charm and atmosphere. The pool is lauded for its beautiful setting, offering a picturesque view from the rooftop terrace that adds an extra layer of enjoyment to swim sessions. Visitors appreciate the presence of a bar adjacent to the pool, enhancing the leisure experience with easy access to refreshments. The pool area is described as both spacious and well-equipped, surprising some guests with its actual size compared to photographs. Families visiting the hotel find the pool suitable for children, contributing to a wholesome experience for all ages. Despite these positives, a few guests note that the pool can be chilly due to its unheated nature, and occasional cleanliness issues have been mentioned. Nonetheless, the rooftop pool remains a favored spot, characterized by its idyllic location and accommodating amenities.
Serenity Hotel Boutique By Alsol offers convenient and secure parking options for its guests. The hotel features underground parking, which many guests appreciated for being private and covered, ensuring protection from the elements. With the added benefit of being free, parking availability under the hotel is a notable perk. However, some guests noted the parking area is quite limited, accommodating only a few cars, which might be a consideration during peak times. Access to the parking garage is straightforward, though a few reviewers mentioned the space as being narrow and having some complexities when entering or exiting. Despite these minor issues, the availability of secure and underground parking is seen as a valuable feature by those who stayed at the hotel.
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Location
Breakfast
Rooms
The beds receive mention for their extraordinary comfort, contributing to restful nights for travelers. The excellent air conditioning ensures a pleasant in-room climate regardless of the weather, enhancing the overall experience. The suites, with their comfortable furnishings and functional layouts, cater to families and solo travelers alike, hitting a sweet spot of comfort and privacy.
The rooms' immense comfort is complemented by the attentive and friendly staff who cater to all needs, ensuring a seamless and inviting stay. This thoughtful service, along with the modern, generously equipped rooms, makes Serenity Hotel Boutique an attractive choice for those seeking a cozy and well-situated retreat, punctuated by superb amenities.
Beds
Cleanliness
The hotel staff receive praise for their attentiveness, friendliness, and helpfulness, contributing to the overall positive experience by maintaining cleanliness standards. Guests find the facilities clean and well-kept, including the rooftop terrace, pool, and apartment areas.
While a few comments indicate that certain furniture could look cleaner and that the cleaning service could be more attentive during longer stays, the overall impression remains favorable. Its prime location, along with spacious and nicely furnished rooms, further enhances the appeal of Serenity Hotel Boutique By Alsol as a desirable destination for travelers.
Staff
Pool
Parking
Yes, Serenity Hotel Boutique By Alsol has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Serenity Hotel Boutique By Alsol.
Yes, Serenity Hotel Boutique By Alsol welcomes dogs.
Yes, parking facilities are available at Serenity Hotel Boutique By Alsol.
No, Serenity Hotel Boutique By Alsol doesn't have a gym.
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