Playa del Carmen20.61838800,
-87.10156700,
Calle Diagonal 80 Sur Lote 17 Manzana 6, Fracc Los Almendros(Show on Map)
9.3
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsCasa Gem B&B is a delightful retreat on the outskirts of Playa del Carmen, offering guests a tranquil and serene environment away from the city's hustle and bustle. Nestled in a secure neighborhood, it provides easy access to attractions like Xcaret Park and the city center while maintaining a peaceful setting, which many travelers value. The B&B goes the extra mile to ensure convenience by offering complimentary transportation within a 4 km radius, easing potential inconveniences for those without a vehicle.
Guests rave about the breakfast experience at Casa Gem B&B, highlighting the delicious, fresh, and excellently prepared offerings that include traditional Mexican dishes and a range of options. The personalized attention and homemade qualities of the meals add to the overall satisfaction, leaving a memorable impression despite minor requests for more fresh fruit juice.
The rooms at Casa Gem B&B consistently impress with their spaciousness, comfort, and modern decor. Guests appreciate the clean, well-maintained spaces, which are complemented by functional amenities like small kitchenettes, ideal for extended stays. The property's cleanliness extends beyond the rooms, creating a consistently inviting and restful atmosphere, enhanced by the friendliness and attentiveness of the staff.
Speaking of the staff, Casa Gem B&B stands out for its exceptional hospitality. The team is attentive, welcoming, and committed to guest satisfaction, offering invaluable local recommendations and assistance, ensuring a pleasant stay for all visitors.
The small swimming pool provides a refreshing escape, especially after days of exploring local sights. While compact, it is well-received for its clean and warm water, further enhanced by the inviting hospitality of the hosts. The B&B also excels in offering exceptional comfort through its widely praised bedding, ensuring restful nights with their plush mattresses and quality linens.
Overall, Casa Gem B&B combines serene surroundings, exceptional service, delightful breakfast offerings, and high standards of comfort, making it an ideal choice for those seeking a peaceful and rejuvenating stay in Playa del Carmen. Show more
Read review summaries for all categories
Categories
Bed & Breakfast Taking Steps Towards Sustainability
Bed & Breakfast with Swimming Pool
Outdoor Pool
Accessible Bed & Breakfast
Small Bed & Breakfast
Bed & Breakfast for Yoga
4-Star Bed & Breakfast
Bed & Breakfast with Outdoor Pool
Room Types
King Room with Pool ViewProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a dining area as well as garden views. The unit offers 1 bed.
Deluxe Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned triple room offers a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Junior Suite with Pool ViewFeaturing a private entrance, this air-conditioned suite comprises a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bath. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 3 beds.
Double or Twin Room with Pool ViewProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Guest Reviews
9.3
Excellent
Location
Casa Gem B&B enjoys a tranquil setting on the outskirts of Playa del Carmen, offering guests a peaceful retreat away from the bustling city center and lively bars. Situated in a private, quiet, and secure neighborhood, this location caters well to those seeking relaxation and privacy. Many visitors appreciate being close to various attractions, with Xcaret Park conveniently just a 10-minute drive away, as is the center of Playa del Carmen. This makes it an excellent base for exploring both the city and popular destinations nearby.
While some guests note that the property is a bit further from 5th Avenue and the city center than they initially expected, others find this distance perfect for their needs, relishing the calm surroundings away from urban noise. However, the location can pose challenges, especially for those without a vehicle, as the need for taxis or shuttle services can be a minor inconvenience. Thankfully, the B&B hosts help mitigate this by offering free transportation within a 4 km range twice a day, which is beneficial for those arriving from the Playa del Carmen ferry or needing to reach other parts of the city.
In summary, Casa Gem B&B is best suited for travelers seeking a restful environment while still being within a manageable distance from local attractions and conveniences if they have access to transportation.
Breakfast
Casa Gem B&B receives high praise for its breakfast offerings, frequently described as delicious, tasty, and excellent. Guests are impressed by the freshness and quality of the food, which is prepared every morning at the designated time, ensuring a delightful start to each day. The breakfast menu features a variety of options, including traditional Mexican dishes, balanced portions of fruits, juice, or yogurt, along with coffee, tea, and hot chocolate. Despite occasional mentions of limited choices, the selection is considered sufficient and satisfying, with gourmet and substantial servings frequently noted.
The personalized attention from the staff adds an extra layer of enjoyment to the breakfast experience. Guests particularly appreciate the abundant offerings that provide a wonderful and substantial meal. The homemade aspect is highlighted as an appealing element, contributing to the overall excellence of the breakfast. Though there are isolated calls for improvement regarding fresh fruit juice availability, the general consensus remains positive. Casa Gem B&B's breakfast is ultimately described as a pleasant surprise with varied and well-presented choices, making it a memorable part of the stay.
Rooms
Casa Gem B&B consistently impresses guests with its well-appointed and meticulously maintained rooms. Visitors repeatedly highlight the spaciousness, noting how rooms are both large and comfortable, offering a relaxed and tranquil environment. The beds are praised for their comfort, ensuring restful nights. Cleanliness is a standout feature, with spotless sheets and towels, and rooms that are always tidy and well-kept. Modern and cozy decor adds a touch of sophistication, making the accommodations not just functional, but inviting. Many rooms come well-equipped, some even featuring small kitchenettes, which enhances convenience for longer stays. The attentive service further enhances the experience, with staff noted for their friendliness and excellent service. While slightly removed from the bustling center of Playa del Carmen, the quality and comfort of the rooms make Casa Gem B&B a worthwhile choice for those seeking a serene escape.
Beds
Casa Gem B&B is renowned for its high standards of comfort, particularly when it comes to its beds. Guests repeatedly highlight the incredibly comfortable mattresses and the quality of the bedding, making a night's sleep highly enjoyable. The king-size beds receive particular praise for their impressive size and the level of comfort they provide. The linens are noted for their good quality and cleanliness, ensuring a pleasant and restful experience. While some guests mention minor issues with smaller beds, particularly those for children, the larger beds seem to deliver consistently positive experiences. Overall, Casa Gem B&B combines excellent bedding with spacious rooms and a tranquil environment, offering a restful retreat for its visitors.
Cleanliness
Casa Gem B&B consistently impresses guests with its exceptional cleanliness and well-maintained accommodations. Visitors rave about the spacious and comfortably furnished rooms, noting that they are impeccably tidy upon arrival and remain that way throughout their stay. The property itself is frequently described as clean and inviting, contributing to a serene and relaxing atmosphere. Guests also appreciate the functional and thoughtfully equipped facilities, which complement the overall cleanliness and enhance their comfort. In addition to the spotless conditions, the attentive service provided by the hosts ensures that travelers receive any assistance they need. With a focus on both cleanliness and hospitality, Casa Gem B&B establishes itself as a reliable choice for those seeking a restful and rejuvenating experience.
Staff
Casa Gem B&B has earned high praise for its exceptional hospitality, driven by a team that prioritizes guest satisfaction. The owners and staff are frequently described as attentive, friendly, and welcoming, consistently going out of their way to ensure guests feel comfortable and well-cared for. Their kindness and personalized approach to service stand out, with many guests remarking on the staff's willingness to address questions and provide helpful recommendations for local excursions.
The atmosphere at Casa Gem boasts a serene environment complemented by superb service. Guests appreciate the warm welcome offered by the staff and frequently commend the thoughtful assistance they received during their stay, including organizing trips and addressing specific needs. The dedication to maintaining a peaceful and harmonious setting is evident in the staff’s commitment to ensuring everything is in order and attending promptly to any issues that arise.
Overall, the combination of a relaxing atmosphere and remarkable attention to detail makes Casa Gem B&B a standout destination, with owners and staff embodying true hospitality and leaving guests with lasting positive impressions.
Pool
At Casa Gem B&B, guests can enjoy a small but delightful swimming pool conveniently located next to the rooms. While the pool may be compact, it provides an excellent opportunity for a refreshing dip, especially on warm days. Many guests find it perfect for unwinding after a day of exploring, offering just the right spot to cool off and relax. The pool's clean and warm water contributes to the overall positive experience, making it a popular choice among visitors. Although some reviews note that the pool could benefit from more frequent maintenance, the overall sentiment remains favorable, with guests appreciating the private setting. The hosts at Casa Gem B&B are known for their kindness and attentiveness, enhancing the poolside experience with their warm hospitality.
Yes, Casa Gem B&B has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Casa Gem B&B.
No, Casa Gem B&B doesn't allow dogs.
No, parking facilities aren't available at Casa Gem B&B.