Margaritaville Island Inn

Pigeon Forge 35.80204500, -83.57231800 , 2735 Parkway (Show on Map)
9.0
Excellent


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Summary of reviewsMargaritaville Island Inn in Pigeon Forge provides an exceptional guest experience, particularly highlighted by its prime location. Nestled right in the heart of Pigeon Forge, the hotel is conveniently positioned near The Island, shops and restaurants, making it ideal for visitors who enjoy being within walking distance of attractions. Its strategic placement offers easy access to other popular tourist spots and Gatlinburg activities, ensuring guests can immerse themselves in local entertainment with minimal hassle. The hotel's inviting beachy vibe further enhances the overall guest experience.

Guests consistently praise the breakfast provided at the hotel, noting the excellent quality and delicious selection of hot and cold items. The friendly and helpful breakfast staff add to the positive morning experience, making the breakfast offerings a delightfully robust start to the day. Despite some minor calls for more variety, the breakfast overall exceeds expectations and contributes positively to the stay.

The rooms at Margaritaville Island Inn are frequently described as clean, comfortable and well-decorated. The cleanliness of both the rooms and facilities is a standout feature with many guests highlighting the spotless condition of the property. The hotel's diligent housekeeping staff is commended for maintaining a fresh and welcoming environment. However, occasional mentions of noise levels and isolated maintenance issues have been noted, but these do not overshadow the general positive feedback on the room quality.

The friendly and helpful nature of the hotel staff significantly enhances the guest experience. Many guests appreciate the team's exceptional service, describing them as accommodating, courteous and welcoming. Specific praise is often directed towards the housekeeping and front desk teams for their efficiency and friendliness.

While the WiFi at the hotel receives mixed reviews with some guests experiencing connectivity issues, the positive aspects of the stay often outweigh these minor inconveniences. Similarly, the pool facilities, though clean and enjoyed by families, are noted to be on the smaller side with occasional maintenance problems. However, the pools provide a relaxing addition to the stay, particularly appreciated by children.

Parking at the hotel offers a mix of convenience and minor challenges. The free and secure parking is appreciated, though some guests note the inconvenience of parking across the street and the limited spaces for handicapped parking.

Families find the Margaritaville Island Inn to be an excellent choice with a variety of activities designed to keep kids entertained and a family-friendly atmosphere. The welcoming nature of the staff and the clean accommodations further enhance the family's overall experience.

The beds receive varied feedback with many guests finding them comfortable and conducive to a good night's rest, while others find them too firm, soft or worn-out. Consistency in bedding comfort appears to be an area needing improvement.

While Margaritaville Island Inn generally delivers a satisfactory three-star experience, some guests feel the thin walls and occasional noise detract from the value. However, cleanliness and service often compensate for these issues.

Business travelers will find the amenities and spacious rooms suitable for extended stays, though noise levels may occasionally impede work activities. Accessibility features throughout the hotel are favorable and interactions with supportive staff are well-received. Some guests faced minor issues with handicap parking and accommodations, but these instances were not predominant.

Overall, Margaritaville Island Inn offers a comfortable, clean and welcoming stay with a prime location, making it a favored option for various types of travelers.
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Categories
Family Friendly Hotel
Features kid-friendly decor, bicycles, and swimming pools. It is located near The Island and other attractions, making it convenient for families.

Hotel with Parking
Margaritaville Island Inn offers on-site parking for guests. Its location near The Island in Pigeon Forge provides convenient access to entertainment and dining options.

3-Star Hotel
Margaritaville Island Inn offers a relaxing and enjoyable experience with its island-themed decor and excellent service. Its proximity to the Island at Pigeon Forge makes it a desirable location for tourists.

Hotel with Outdoor Pool
Located near The Island, this hotel features both indoor and outdoor pools, along with an outdoor lounge area and a firepit for guest relaxation and enjoyment.

Hotel with Indoor Pool
Margaritaville Island Inn is home to a plethora of recreational activities including an indoor pool and hot tub surrounded by sun loungers, tables and chairs.

Hotel near Golf Courses

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Swimming Pool

  Indoor Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Island Double Queen Guest Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.

Double Queen Guest Room This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Island King Guest Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Parkway King Guest Room The spacious double room provides air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Parkway King Deluxe with Sleeper Sofa This double room features a balcony, flat-screen TV and microwave. A twin-size sofa bed is also provided which can accommodate only 1 guest.

Parkway Double Queen Guest Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Island King Deluxe with Sleeper Sofa Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Parkway Two-Bedroom ADA Suite Guests will have a special experience as the apartment offers a fireplace. Featuring a private entrance, this spacious apartment also consists of 2 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. Boasting a terrace with city views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Parkway Double Queen ADA Guest Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Parkway Queen Deluxe with Sleeper Sofa This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

King ADA Guest Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

Parkway Two-Bedroom Suite The fireplace is a top feature of this suite. Boasting a private entrance, this spacious suite also comes with 2 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. This suite has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit has 3 beds.

Guest Reviews
9.0
Excellent
Location
The Margaritaville Island Inn boasts an exceptional location that is frequently praised by guests. Nestled right in the heart of Pigeon Forge, it is conveniently positioned close to The Island, making it ideal for visitors who enjoy having attractions, shops and restaurants within easy walking distance. This strategic placement also offers easy access to Gatlinburg activities and many popular tourist spots, ensuring that guests can immerse themselves in local entertainment without hassle.

The hotel is not only close to the bustling center of activity but also provides an inviting beachy vibe, adding to the overall guest experience. The property's proximity to The Island is one of its standout features, offering visitors the flexibility to walk to various forms of entertainment such as the Pirates Voyage Dinner show, shopping outlets and numerous dining options.

Additionally, the location is great for those who prefer not to drive everywhere, as it allows for pleasant strolls to many attractions. Being situated right on the parkway and in the middle of the main strip makes the hotel perfect for those wanting to explore everything Pigeon Forge has to offer, from laser tag and arcades to local parks and shows.

In summary, if convenience and accessibility are important criteria for choosing accommodation, the Margaritaville Island Inn excels in these aspects, offering a prime location that caters to busy travelers looking to make the most out of their visit to Pigeon Forge.

Breakfast
At Margaritaville Island Inn, guests consistently rave about the breakfast experience. Many highlight the excellent and delicious quality of the complimentary breakfast with a variety of hot and cold items that cater to different tastes. The breakfast staff is frequently mentioned for their friendliness and helpfulness, contributing positively to the overall morning experience.

The breakfast offerings are generally perceived as above average compared to other hotels with multiple reviews noting the delightfully hearty and fresh options available each morning. Guests appreciate the convenience of having the breakfast included in their stay and often find the selection plentiful and satisfying.

Despite the overwhelmingly positive feedback, some guests desire more variety, such as additional fruit options or alternative proteins like turkey or chicken. There are a few critiques regarding limited choices and occasional issues with temperature or taste, but these seem to be minor compared to the overall positive sentiments. The breakfast area is often described as clean, though it can feel cramped during peak times.

Overall, guests at Margaritaville Island Inn seem to enjoy a great start to their day with a breakfast that frequently exceeds expectations, supported by an attentive and friendly staff.

Rooms
Margaritaville Island Inn offers clean, comfortable rooms that guests generally find well-decorated and cozy. Many reviews highlight the cleanliness of both the rooms and the facilities with regular cleaning ensuring a fresh environment. The decor and theme of the rooms are appreciated and many find the beds to be comfortable and conducive to a good night's sleep. Spaciousness is a point of praise for some, particularly mentioning large bathrooms and well-designed layouts.

However, some guests experienced rooms smaller than anticipated with certain aspects like noise levels and occasional odors detracting from the overall experience. Balconies, when available, offer good views, although a few reports mention broken chairs and roadside noise. There were isolated cases of maintenance issues such as musty smells, broken appliances and noise from nearby rooms or elevators. Despite these occasional issues, guests often note the pleasant ambiance and the hotel's excellent location, adding to their overall positive experiences.

Beds
The beds at Margaritaville Island Inn seem to be a mixed bag according to guest reviews. On the positive side, many guests found the beds to be comfortable with several mentioning that the beds and pillows were very comfy or even amazing. Comfortable beds and clean, comfy mattresses were frequently highlighted with some guests specifically noting that the beds were super comfortable and perfect for a good night's rest.

However, not all experiences were as pleasant. Some guests found the beds to be too firm or hard, while others described them as soft or lumpy. Complaints about thin and worn-out mattresses were also common with a few guests mentioning that the beds were low to the ground or had issues with sagging. Sofa beds and reading chairs didn't fare well either, often described as uncomfortable.

The size of the beds was another issue with some reviewers pointing out that the beds were smaller than expected or not suitable for taller guests. Lastly, the pillows also received mixed reviews with some finding them comfortable and others describing them as too soft, flat or in need of replacement.

In summary, while many guests enjoyed a comfortable sleep, a significant number found the beds lacking in various aspects, suggesting the need for updates and improvements to provide a consistently comfortable experience.

Cleanliness
Margaritaville Island Inn is frequently praised by guests for its exceptional cleanliness. Reviews consistently note that the hotel's facilities and rooms are very clean, contributing to a comfortable and welcoming environment. Guests highlight the spotless condition of the property with many describing the rooms as immaculate and smelling fresh. Common areas such as the lobby and public restrooms are also maintained to a high standard, reinforcing the overall impression of cleanliness throughout the hotel.

The hotel staff is often commended for their diligent housekeeping efforts and friendliness, adding to the positive experience. The combination of clean surroundings, comfortable accommodations and attentive staff makes this hotel a reliable choice for travelers seeking a hygienic and pleasant stay.

Despite the overwhelmingly positive feedback, there are occasional mentions of areas needing more attention, such as the bathroom floor corners or carpet in some rooms. Additionally, some guests noted minor updates could enhance their experience further. However, these remarks are sporadic and do not overshadow the general consensus of the hotel being "super clean" and well-maintained.

Overall, Margaritaville Island Inn delivers an exceptionally clean and comfortable lodging experience, making it a favored option for visitors prioritizing hygiene alongside a prime location and hospitable service.

Staff
The reviews of Margaritaville Island Inn consistently highlight the hotel staff's friendly and helpful nature. Many guests appreciated the team's exceptional service and remarked on their attentive and polite demeanor. Words like accommodating, courteous and welcoming frequently appear, indicating a high level of customer satisfaction. Guests felt the staff were professional and went out of their way to meet needs, making stays enjoyable and stress-free. The housekeeping and front desk teams received specific praise for their friendliness and efficiency. However, a few reviews noted occasional rudeness and unaccommodating behavior, particularly during night shifts or with certain staff members. Despite these isolated incidents, the majority of guests had a positive experience, often describing the staff as amazing, wonderful and akin to family, contributing significantly to the overall enjoyment of their stay.

Wi-Fi
Visitors to Margaritaville Island Inn have noted mixed experiences with the WiFi. While some guests appreciated the good WiFi, others reported several issues such as poor connections, slow speeds and difficulties in connecting to the Internet. On occasion, the WiFi was not working properly or was out entirely. Despite these challenges, some aspects of the stay were described as perfect, suggesting that guests still found pleasant elements during their visits.

Pool
The pool facilities at Margaritaville Island Inn receive mixed reviews from guests who have experienced both positive and negative aspects. The hotel offers both indoor and outdoor pools, which are appreciated for their cleanliness and warmth. Many guests found the pools to be a perfect and relaxing addition to their stay with kids particularly enjoying the swimming options. Despite these positives, the pools are noted to be on the smaller side, becoming quickly crowded at times. The indoor pool, especially, is described as very small, though it provides a quiet and warm environment when not overly busy.

Maintenance issues were a recurring theme with several mentions of the indoor pool and hot tub being out of service during guests' stays. Hot water problems were also noted with the hot tub failing to stay adequately heated on most nights. Cleanliness drew mixed reactions: some guests praised the pool areas as well-maintained, while others encountered problems such as cloudy water, dirty conditions and even ducks in the pool. Additionally, the use of pool towels seemed to outpace availability and water from the pool occasionally found its way into the elevators.

In summary, while the pool facilities at Margaritaville Island Inn add a nice touch to the overall experience, improvements in size, maintenance and service could enhance guest satisfaction.

Parking
Margaritaville Island Inn offers an array of parking options that guests have mixed feelings about. Many reviews highlight the convenience and ease of parking, describing it as super easy, secure, free and comfortably placed, often praising the private parking close to the hotel. Overflow parking options were lauded for being easily accessible and having never to move the car adds to the convenience.

However, several guests noted that parking is often located across the street, which can be a drawback, especially for elderly or handicapped visitors with limited spots available for handicapped parking. The parking lot itself has been described as small with limited spaces and sometimes awkward or cumbersome, making it challenging to park easily. The lack of valet services adds another layer of inconvenience for some.

While the hotel does offer secure gated parking areas, some guests felt the remote locations and occasional incidental charges were an inconvenience. Despite these minor drawbacks, the majority of reviews appreciate the availability of free and secure parking, making it a generally positive aspect of their stay at Margaritaville Island Inn.

Family
Margaritaville Island Inn emerges as a top choice for families seeking a memorable stay. This hotel offers a variety of activities designed to keep kids entertained, from a dedicated playground to pools that the younger guests thoroughly enjoy. The overall atmosphere is family-friendly, ensuring parents and children alike can relax and explore without worry. Located conveniently close to the Island and Pigeon Forge attractions, it offers clean accommodations and an engaging environment. The staff is known for their friendly, accommodating nature, which significantly enhances the overall experience. Families frequently commend the superior service and excellent housekeeping. While the indoor pool is on the smaller side, the multitude of other activities and the welcoming atmosphere make it a highly recommended option for family vacations.

3 Star
Margaritaville Island Inn garners mixed reactions from its guests. While some praise the clean rooms and find the experience satisfactory, others find the thin walls and noise to be significant drawbacks. A few guests comment on an unpleasant smell on the third floor and feel that the hotel does not meet their high expectations, likening it to a third-class property or an old Quality Inn. Overall, though some appreciate the value and have had positive experiences, many feel the facilities and services fall short of what they anticipated for the price.

Business
Margaritaville Island Inn offers amenities suited for business travelers with rooms spacious enough for extended stays. The business staff is noted for their accommodating service, ensuring a smooth experience for guests here for work. Cleanliness is well-maintained, providing a comfortable environment for business activities. However, while the overall facilities are suitable, some guests found noise levels a hindrance to business planning.

Accessible
Guests have generally found the accessibility at Margaritaville Island Inn to be favorable, noting accessible features throughout the hotel. Staff interactions received positive feedback, emphasizing their supportive approach. The hotel offers accessible parking, though occasional issues with the handicap parking area and tags were mentioned. Handicap accommodations are available, but some guests faced discrepancies in their requests being fulfilled. While the front desk area is accessible, there were occasional concerns about certain features like the bathtub not meeting accessibility standards. Overall, the experience is predominantly positive with a few areas needing improvement.

Outdoor Pool
The Margaritaville Island Inn boasts an inviting outdoor pool that guests frequently enjoy, often describing it as wonderful, clean and well-maintained. The facility includes both indoor and outdoor pools, providing flexibility and multiple options for relaxation. However, the outdoor pool sometimes faces accessibility issues, which can be a disappointment for guests. It also occasionally closes early or opens late and weather conditions can render it unusable. Nevertheless, the outdoor pool area remains a focal point for many activities, contributing to an enjoyable atmosphere. Despite its limited size and occasional cleanliness concerns, it is generally seen as a pleasant and heated retreat. Improvements made through recent renovations have been noted and appreciated by the visitors.

Indoor Pool
The indoor pool at Margaritaville Island Inn receives mixed feedback from guests. On the positive side, many guests appreciate having both an indoor and outdoor pool option, describing the indoor pool as warm, heated and a perfect bonus, particularly since it is open until midnight. The pool and hot tub facilities are frequently mentioned together with praise for their warmth and availability. Additionally, guests have noted that the pools, both indoor and outdoor, are generally well-maintained and clean, enhancing the overall experience.

However, there are some areas of concern. A few guests found the indoor pool area could have been cleaner and others felt that the pool was a bit small. There were also multiple observations about the pool being cold, indicating inconsistency in its heating. Several guests experienced unavoidable disappointment due to the pool being closed for maintenance or unavailable during their stay. Despite these occasional setbacks, the indoor pool still appears to be a valued amenity with the potential for enhancement.


Yes, Margaritaville Island Inn has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Margaritaville Island Inn.

No, Margaritaville Island Inn doesn't allow dogs.

Yes, parking facilities are available at Margaritaville Island Inn.

Yes, Margaritaville Island Inn has a gym.

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