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Summary of reviewsFairfield Inn & Suites by Marriott Pigeon Forge enjoys considerable acclaim from guests, primarily due to its favorable location, cleanliness, and exceptional staff. The hotel is ideally situated in a tranquil area of Pigeon Forge, affording guests both peace from the bustling strip and convenient access to local attractions and restaurants. Guests consistently describe the location as "perfect" for exploring the area without being disrupted by noise.
The hotel's commitment to cleanliness stands out, with guests frequently praising the spotless and modern facilities. Rooms are noted for being clean and comfortable, contributing significantly to an overall pleasing environment. The friendly and accommodating staff further elevate the guest experience, with their readiness to assist and a welcoming demeanor often noted as highlights of visits.
Families particularly enjoy the heated swimming pool, which provides a clean and inviting space for relaxation. Though there are occasional remarks about varying water temperatures, the staff's responsiveness ensures guest satisfaction.
While the complimentary breakfast generally meets expectations, guests relish the delicious waffles and the well-maintained breakfast area. There is some feedback suggesting room for improvement in selection, particularly fresh fruits, but overall it offers a solid start to the day.
Finally, the hotel beds receive mixed feedback. Many guests find them exceptionally comfortable, ranking among the best experienced in a hotel setting, though some have differing preferences regarding mattress and pillow comfort.
In summary, Fairfield Inn & Suites by Marriott Pigeon Forge is a top choice for visitors, thanks to its superb location, cleanliness, and dedicated staff, offering a welcoming and convenient stay in a charming setting. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel has a high eco-friendliness rating (9.0/10) on booking platforms, indicating that guests perceive its environmental practices positively. It is part of the Marriott brand, which has corporate sustainability efforts.
Family Friendly Hotel
Features an outdoor pool with a water slide, a fitness center, and family rooms. It offers a decent breakfast and clean facilities, making it a good option for a family vacation.
Business Hotel
While specific details are not available, Fairfield Inn & Suites often provide amenities suitable for business travelers.
3-Star Hotel
Part of the Marriott family, Fairfield Inn & Suites offers modern, clean accommodations. Guests can enjoy free breakfast, a pool, and a fitness center, making it a comfortable and convenient option.
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Guest Room, 1 KingProviding free toiletries, this double room includes a private bathroom with a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe and a carpeted floor. The unit offers 2 beds.
Guest room, 2 QueenProviding free toiletries, this double room includes a private bathroom with a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe and a carpeted floor. The unit offers 1 bed.
Suite, 1 King, Sofa bedProviding free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a coffee machine, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Fairfield Inn & Suites by Marriott Pigeon Forge enjoys high praise for its location, making it a favored choice among guests seeking both convenience and tranquility. The hotel is situated in a quiet area, offering peace away from the bustling strip while still providing easy access to local restaurants and attractions. Guests appreciate the central positioning that makes exploring Pigeon Forge straightforward and hassle-free. The location is consistently described as "perfect" and "ideal" for those looking to be close to everything without the constant noise associated with more directly strip-centered hotels.
Beyond location, the hotel impresses with its cleanliness and modern amenities. Reviewers highlight the comfort of the beds, noting them among the best they have experienced in a hotel setting. A friendly and accommodating staff further enhances the guest experience, along with a complimentary breakfast that adds value to the stay. Overall, the combination of a superb location, cleanliness, and welcoming service makes Fairfield Inn & Suites a top choice for visitors to Pigeon Forge.
Breakfast
Fairfield Inn & Suites by Marriott Pigeon Forge offers a breakfast experience that generally meets guest expectations, with several instances where it excels. Many guests found the breakfast to be good, highlighting the amazing waffles and the clean breakfast area maintained by exceptional staff. Some guests found the breakfast to be delicious and even excellent at times, appreciating the different selections available.
However, there were occasional mentions of a limited selection which some guests felt could use more variety, particularly in terms of fresh fruits. While the breakfast experience was enjoyable for many, consistency seemed to vary, with some guests noting that it was good on certain days but less satisfactory on others. Overall, breakfast at the hotel provides a solid start to the day with room for minor improvements to enhance guest satisfaction further.
Beds
Fairfield Inn & Suites by Marriott Pigeon Forge receives varied feedback regarding its beds, showcasing a mix of experiences among guests. Some guests find the beds exceptionally comfortable, noting that they rank among the best hotel beds they have ever slept on. The combination of the bed and pillows is highlighted as comfortable by certain guests, contributing positively to their stay. However, the comfort level does not align with everyone's expectations; some guests have experienced less satisfying sleep due to the mattresses and pillows not meeting their preferences. Despite these differences, there are guests who indeed find their rest at the hotel quite pleasant.
Cleanliness
Nestled in the heart of Pigeon Forge, Fairfield Inn & Suites by Marriott boasts an impressive record of cleanliness and comfort, as highlighted by numerous guest reviews. The hotel and its facilities are widely praised for being extremely clean and well-maintained, creating a welcoming and comfortable environment for visitors. The property is modern and spotless, with clean, comfortable rooms that enhance the overall guest experience. Guests appreciate the convenient location and find the hotel easy to access. The staff is consistently recognized for their kindness and accommodating nature, contributing to the high level of service that complements the cleanliness of the hotel. Although there are occasional lapses in maintaining the daily tidiness of some rooms, the overall feedback signals a strong commitment to cleanliness and guest satisfaction.
Staff
Visitors of Fairfield Inn & Suites by Marriott in Pigeon Forge consistently praise the hotel's staff for their exceptional friendliness and helpfulness. Guests report that the male front desk attendant provided courteous assistance, contributing to their pleasant experience. The staff's readiness to lend support when needed, such as obtaining a chair, showcases their commitment to guest satisfaction. Travelers also commend the clean facilities and comfortable beds, complemented by the welcoming demeanor of the hotel personnel. The staff's amicable nature is frequently noted as a highlight of the stay, with specific mentions of an amazing check-in experience due to the superb attitude of the front desk lady. Whether it's the location or room amenities, the hotel's attentive and engaging staff enhances the overall experience, leaving a lasting positive impression on those who visit.
Pool
Nestled within the vibrant setting of Fairfield Inn & Suites by Marriott Pigeon Forge, the pool emerges as a key feature that guests appreciate. Families with children particularly value the pool, which offers an inviting and playful atmosphere for younger visitors. The pool area is consistently described as super nice and clean, enhancing its appeal. Adding to its allure, the heated swimming pool is a standout amenity, praised for providing a fabulous experience, especially during cooler spells. Despite some feedback mentioning the water being unexpectedly cold, the hotel staff's responsiveness and commitment to ensuring guest satisfaction have been noted positively. Overall, the pool area serves as an enjoyable gathering spot for families and travelers seeking relaxation.
Yes, Fairfield Inn & Suites by Marriott Pigeon Forge has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Fairfield Inn & Suites by Marriott Pigeon Forge.
No, Fairfield Inn & Suites by Marriott Pigeon Forge doesn't allow dogs.
No, parking facilities aren't available at Fairfield Inn & Suites by Marriott Pigeon Forge.
Yes, Fairfield Inn & Suites by Marriott Pigeon Forge has a gym.