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Summary of reviewsThe Crown Hotel in Peebles enjoys high praise primarily for its prime location in the heart of town, allowing easy access to shops, restaurants, bars and key attractions. Guests appreciate the heritage charm and convenience, coupled with quiet, spacious and clean rooms. The hotel is noted for its warm welcome and friendly service, which substantially enhances the overall experience.
Breakfast at The Crown Hotel is frequently described as excellent with top-quality ingredients and a variety of fresh, hot options, including traditional Scottish Breakfasts and vegetarian selections. The friendly and helpful staff further amplify diners' satisfaction. Similarly, dinner offerings receive rave reviews for their quality and variety with guests highlighting traditional dishes and the welcoming restaurant ambiance.
Room comfort and cleanliness are consistently highlighted by guests, who appreciate the spacious, well-appointed rooms. Although there are occasional mentions of dim lighting and outdated decor in parts of the hotel, these issues are minor and outweighed by overall positive feedback. Family travelers find the hotel especially suitable with amenities and a welcoming atmosphere that cater well to group stays.
The cleanliness of the hotel, including dining areas and bathrooms, meets high standards, enhancing the overall appeal. Bathrooms are functional, albeit needing minor updates in areas like grout.
The staff at The Crown Hotel are particularly praised for their friendliness, helpfulness and professional service. They are seen as accommodating, often going above and beyond to ensure guests feel welcome and comfortable. This dedicated and caring attitude significantly enhances the guest experience.
Finally, bed comfort is generally seen as positive, despite a few mentions of hard mattresses and inconsistent pillow quality. Overall, The Crown Hotel’s combination of prime location, delicious dining options, comfortable rooms and exceptional staff service makes it a favored choice for many visitors. Show more
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Categories
3-Star Hotel
Located at 54 HIGH STREET, this hotel offers a central location and essential amenities. Its convenient setting and standard services make it a reliable choice for travelers.
Family Friendly Hotel
Small Hotel
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room offers a tea and coffee maker, a seating area, a wardrobe, heating, as well as a flat-screen TV. The unit offers 4 beds.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room features a tea and coffee maker, a wardrobe, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
The Crown Hotel in Peebles consistently receives positive feedback for its prime location. Situated right in the heart of town, the hotel allows easy access to all amenities, including shops, restaurants and bars. Guests appreciate that it is on the main street and adjacent to key attractions, making it a convenient base for exploring the area. Despite its central position, many reviewers noted that the rooms remain surprisingly quiet. In addition to the excellent location, the warm welcome and friendly service enhance the overall experience. The hotel’s heritage charm adds to its appeal, making it a favored choice for both leisure and convenience.
Breakfast
The Crown Hotel consistently earns high marks for its breakfast offerings with guests frequently praising the meal as excellent, superb and amazing. Diners appreciate the top-quality ingredients, generous portions and the variety of freshly prepared options, including traditional Scottish Breakfasts and vegetarian selections. Presentation and taste score high marks with many describing it as delicious, tasty and cooked to perfection. Positive comments also emphasize that the breakfast includes a good selection of items and the food is always fresh and hot.
The friendly and helpful staff contribute significantly to the overall dining experience, enhancing the meal with excellent service. Multiple reviews highlight the welcoming nature of the staff, making breakfast even more enjoyable.
While most feedback is overwhelmingly positive, a few guests noted minor drawbacks such as the obtrusive radio playing during the meal or the occasional desire for quicker service. However, these points are outliers in an otherwise glowing collection of reviews.
Overall, the breakfast at The Crown Hotel stands out for its quality, variety and the warm, attentive service provided by the staff.
Dinner
At The Crown Hotel, the dining experience frequently leaves guests singing praises. According to various reviews, the food is consistently described as excellent with many emphasizing the top-notch quality of both dinner and breakfast offerings. Diners appreciate the great variety on the menu, finding it well-rounded and fairly priced. Traditional dishes are especially highlighted with some guests noting they return annually just for the fantastic menu.
The restaurant ambiance adds to the delight with a busy yet welcoming atmosphere. Exceptional service from staff also contributes to a memorable dining experience. Specific dishes like the lunchtime soups and shepherd's pie receive special mentions for their excellence.
Guests routinely find the food fresh, tasty and exceeding expectations. Whether enjoying an evening meal or breakfast, the consensus points toward a superb culinary experience. Given such positive reviews, it's clear why guests look forward to returning to The Crown Hotel for another delicious meal.
Rooms
The Crown Hotel's rooms have consistently received positive feedback for their comfort and cleanliness. Guests have praised the rooms for being well-appointed, spacious and equipped with everything needed for a pleasant stay. Many found the rooms to be warm, cozy and offering good value for money. The beds, in particular, were highlighted for their comfort, contributing to a restful night.
The facilities provided in the rooms, including modern amenities and ensuite bathrooms, were also appreciated by guests. Several reviews mentioned the appealing decor with some noting the charming use of Scottish tweed and stylish, modern elements. The hotel's rooms also varied in size, from large family apartments to neat twin rooms, catering to different types of travelers.
Cleanliness was a recurring theme with guests frequently describing their rooms as clean, tidy and spotless. The spaciousness of the rooms was another positive aspect mentioned with some rooms including additional living areas and kitchen facilities.
A few minor issues were noted, such as dim lighting and slightly tired decor in some rooms. However, these were outweighed by the generally positive impressions. Overall, The Crown Hotel's rooms are highly regarded for their comfort, cleanliness and thoughtful amenities, making it a solid choice for travelers seeking a pleasant stay.
Beds
The Crown Hotel boasts a variety of bed options that generally receive positive feedback from guests. Many have highlighted the comfort of the beds, describing them as very comfortable and even great with some specifically enjoying the new beds. However, opinions on the mattresses seem to vary with some guests finding them quite hard, uncomfortable or well past their user days, indicating a need for updates. Pillow quality was noted as inconsistent with some finding them a bit lumpy or uncomfortable. The size of the beds also garnered mixed reviews with some feeling that the double beds were quite small or not true doubles. Noise from the bar and the presence of other residents in the rooms were minor concerns, but overall, the bedding comfort stood out as a positive aspect of the stay for many guests.
Cleanliness
The Crown Hotel consistently impresses guests with its cleanliness and comfortable accommodations. Reviews frequently highlight the rooms as being very clean, tidy and adequately equipped with necessary amenities. Guests appreciate the comfortable and warm environment of the rooms, mentioning that they felt cozy and inviting. The hotel staff also receive high praise for their friendliness and hospitality, which adds to the overall positive experience.
The bathrooms, while generally clean and functional with powerful showers, have some instances where the grout needs attention. Despite this, most guests find the outdoor bathroom areas satisfactory.
Dining experiences at The Crown Hotel are also a standout with many guests raving about the fantastic food and excellent breakfast. The bar and dining areas maintain high cleanliness standards and the spotless amenities contribute to the overall appeal.
Despite a few minor cleanliness issues, the hotel offers great value for money, providing a clean, comfortable and welcoming stay. Many guests have returned to The Crown Hotel, underscoring their satisfaction and positive experiences.
Staff
Guests have overwhelmingly praised the staff at The Crown Hotel, highlighting their friendliness, helpfulness and welcoming nature. The staff are consistently described as friendly and accommodating, creating a warm and inviting atmosphere. Many reviews emphasize the efficient and professional service provided, noting that the staff go above and beyond to make guests feel at home. The manager, Ian and the owner are specifically mentioned for their excellent and attentive service. The team is well-organized and takes personal care in ensuring guests' comfort, contributing to a wonderful stay. From offering prompt responses to providing helpful directions and concierge service, the staff's ability to cater to guests' needs shines throughout the reviews. The overall impression is one of a dedicated and caring team that significantly enhances the guest experience at the hotel.
Family
A stay at The Crown Hotel offers a welcoming atmosphere and charming accommodations suitable for families. Guests highlight the hotel's family-friendly nature and its appeal for group stays, such as the large family apartment that combines comfort with the charm of a traditional pub. Many visitors expressed their satisfaction with the hotel's amenities and ambiance, noting its suitability for a pleasant family getaway. The consistent praise suggests that The Crown Hotel is a reliable choice for those traveling with family, ensuring a comfortable and enjoyable experience for both adults and children.
No, The Crown Hotel doesn't have any pool.
No, a spa isn't available at The Crown Hotel.
No, The Crown Hotel doesn't allow dogs.
No, parking facilities aren't available at The Crown Hotel.