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Summary of reviewsHotel Rubens offers an idyllic and convenient accommodation choice for travelers, thanks to its prime location near the train station, city center and beach. Its central placement allows guests to explore shops, restaurants, cultural sites and the serene harbor effortlessly. The delightful views overlooking the marina and sea provide a picturesque setting that enhances the appeal of staying at this hotel.
The hotel's breakfast has earned exceptional reviews, praised for its extensive and high-quality buffet that includes a variety of freshly prepared eggs, pastries, cheeses, cold cuts and more, all served with fresh coffee or juice. The breakfast room's view of the harbor or sea further enriches the dining experience, complemented by the attentive and friendly staff who ensure a great start to the day.
Dinner at Hotel Rubens is a culinary delight with many guests appreciating the delicious and fresh meals offered at the on-site brasserie and bistro. The cozy ambiance, combined with friendly and efficient service, makes dining a pleasurable experience. Standout dishes such as shrimp croquettes and mussels are frequently praised and the varied menu includes Belgian beers and local dishes, all at a budget-friendly price.
The hotel's rooms are highly regarded for their cleanliness and comfort. Though some rooms may be small, they are beautifully renovated with modern amenities and provide picturesque views of the sea or harbor. The well-maintained bathrooms, comfortable bedding and essential amenities contribute to a restful and pleasant stay.
Cleanliness is a standout feature at Hotel Rubens with guests consistently highlighting the immaculate rooms and well-maintained common areas. The hotel's commitment to hygiene ensures a comfortable environment for all visitors with fresh linens and towels provided regularly.
The hotel's staff are frequently praised for their friendliness, professionalism and welcoming demeanor, enhancing the overall guest experience. The attentive reception team and dynamic breakfast service personnel are especially noted for their exceptional service, making guests feel valued and well-cared-for during their stay.
While the hotel provides complimentary Wi-Fi, some guests have reported inconsistencies in its performance, particularly in the rooms. Despite this, the Wi-Fi is generally described as good and reliable in many areas of the hotel.
The quality and comfort of the beds at Hotel Rubens receive high praise with most guests enjoying restful and cozy sleep experiences thanks to the top-notch bedding and excellent mattresses. The spacious and clean beds contribute significantly to the guests' satisfaction.
Hotel Rubens is also highly dog-friendly, welcoming pets with warm greetings and special treats. The clean and accessible facilities, along with the accommodating attitude of the staff, create a pleasant environment for both pets and their owners. The hotel's vicinity offers great opportunities for leisurely walks and a nearby dog beach, making it a perfect choice for those traveling with pets.
In conclusion, Hotel Rubens offers a comprehensive and enjoyable stay with its prime location, excellent facilities, outstanding breakfast and dinner options, clean and comfortable rooms, professional staff and pet-friendly atmosphere, making it a top choice for travelers visiting Ostend. Show more
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Dog Friendly Hotel
This hotel is a pet-friendly option. It is a simple and functional choice for travelers with pets. It is a good option for travelers who wish to bring their dogs along.
Family Friendly Hotel
Cheap Hotel
Room Types
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Budget Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Double Room with Private External BathroomThe double room provides a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Hotel Rubens stands out as an exemplary choice for travelers given its prime location. Nestled conveniently near the train station, the hotel offers easy access and makes it a practical base for explorations. The proximity to both the city center and the beach means guests can effortlessly indulge in urban activities and seaside relaxation. Many reviews commend the central placement, highlighting that everything from shops, restaurants and cultural highlights to the serene harbor is within a comfortable walking distance.
With views overlooking the marina and the sea, the hotel offers a delightful visual experience, making it a picturesque spot for both short stays and extended visits. The peaceful surroundings further enhance the appeal, providing a quiet retreat despite being in the heart of the city.
Moreover, the combination of a superb location and excellent facilities like clean and cozy rooms, friendly service and a rich breakfast buffet, makes it evident why guests appreciate their time at Hotel Rubens. Whether visiting for leisure or business, the hotel's unmatched geographical advantage and comprehensive amenities offer an idyllic and convenient accommodation choice in Ostend.
Breakfast
Hotel Rubens has garnered exceptional reviews for its breakfast offerings, consistently praised for their variety, quality and attentive service. Guests report an extensive and generous breakfast buffet with freshly prepared eggs, including options for omelettes and fried eggs. The selection extends to fresh rolls, pastries, cheeses, cold cuts, artisanal yogurts and various egg creations, all served with fresh coffee or juice. Many guests highlight the delightful view of the harbor or sea from the breakfast room, which enhances the dining experience.
The breakfast service is particularly noted for its friendly and efficient staff, often recognized individually for their excellent service. Fresh and quality ingredients are standard with options for special dietary needs also available. Guests appreciate the hearty and well-presented breakfast, often describing it as one of the best they've had with more than enough choices to satisfy diverse preferences.
Despite occasional comments on minor issues such as room size or noise, the overwhelming consensus remains that the breakfast at Hotel Rubens is a standout feature, ensuring a great start to the day for travelers.
Dinner
Hotel Rubens offers an exceptional dining experience, highly appreciated by its guests. The hotel’s brasserie and bistro receive frequent praise for their delicious and fresh meals, including standout dishes like shrimp croquettes and mussels. Reviewers consistently describe the food as high quality, tasty and well-prepared. The cozy and inviting ambiance, along with friendly and attentive staff, contribute to an enjoyable dining experience.
Although the brasserie sometimes closes early and the main restaurant might be closed on certain days, the variety of dining options on-site ensures that guests can always find something satisfying. The restaurant serves a varied menu with local dishes, including Belgian beers and Rodenbach on tap. Meals are often described as generous and prepared to perfection with the menu being budget-friendly.
The breakfast, while simple, features a rich selection, including highly-rated omelets. However, some guests mentioned that breakfast service could improve due to occasional shortages.
Overall, the dining at Hotel Rubens is described as delicious with many guests eager to return for the excellent cuisine and pleasant dining atmosphere.
Rooms
Hotel Rubens offers a range of rooms that satisfy varying needs and preferences, often praised for their cleanliness and comfort. Many guests highlight the beautifully renovated rooms which come with modern amenities. Although some rooms are described as small, this size generally does not detract from the overall positive experience due to their cleanliness, coziness and functional design. Many rooms have picturesque views of the sea or harbor, adding to the appeal.
The bathrooms, although sometimes described as small or situated across the hall, are usually clean and well-maintained. Guests appreciate the mix of traditional and contemporary styles with some rooms offering both a bathtub and a shower and spacious balconies for added comfort.
The rooms are equipped with comfortable bedding and essential amenities, making them good for restful sleep and short stays. The presence of separate but private bathrooms seems to be a minor inconvenience for some but is met with general acceptance. Various reviews speak positively of the temperature control and quietness, ensuring a peaceful stay.
However, a few reviews point out downsides such as the lack of soundproofing, no fridge in some rooms and small size, particularly of single or budget rooms. Nevertheless, the overall sentiment leans towards satisfaction with the cleanliness, recent renovations, scenic views and adequate facilities, making the rooms at Hotel Rubens well-regarded among guests.
Beds
Hotel Rubens receives high praise for the quality and comfort of its beds, which are consistently described as comfortable, spacious and well-kept. Guests frequently mention enjoying restful and cozy sleep experiences, attributing this to the top-notch bedding and excellent mattresses provided. The beds, whether large doubles or single, are typically highlighted for their comfort and cleanliness with many reviews noting they are in good shape and offer superb support throughout the night.
While some guests did find the mattresses a bit too soft for their liking, the majority of feedback is overwhelmingly positive. Many guests appreciated the spaciousness of the beds and the high-quality linens. The recurring theme of restful sleep indicates that the beds at Hotel Rubens significantly contribute to a pleasant stay.
In summary, the beds at Hotel Rubens stand out for their comfort, size and cleanliness, ensuring that most guests wake up well-rested and satisfied with their sleeping arrangements.
Cleanliness
Hotel Rubens stands out for its exceptional cleanliness, receiving high praise for its immaculate rooms and well-maintained bathrooms. Guests consistently highlight the tidiness and frequent upkeep of their accommodations, noting that rooms are cleaned daily and hygiene is a top priority. Observations also reflect the spotless condition of the entire establishment, including common areas and sanitary facilities. The hotel's commitment to cleanliness extends to fresh linens and towels being provided regularly. Overall, the remarkable and impeccable cleanliness of Hotel Rubens significantly enhances the guest experience, ensuring a comfortable and pristine environment for all visitors.
Staff
Hotel Rubens boasts a remarkable reputation for its exceptional staff, frequently noted for their friendliness, professionalism and welcoming demeanor. Guests consistently highlight the smooth check-in process and the attentiveness of the reception team. The young and dynamic staff are described as accommodating, enthusiastic and always ready to assist. Special praise is often directed towards the breakfast service personnel, emphasizing their kindness and attentiveness with one lady frequently mentioned for her exemplary service.
The hotel's atmosphere is significantly enhanced by the warmth and welcoming nature of its employees, including the owners, who are noted for their helpfulness and providing excellent recommendations. The staff's commitment to ensuring a pleasant stay for guests is evident with frequent mentions of their problem-solving abilities and their genuine concern for guests' well-being.
In summary, the friendly, knowledgeable and courteous team at Hotel Rubens sets a high standard for hospitality, making guests feel valued and well-cared-for during their stay. From the reception to the breakfast service, the staff's dedication to delivering a top-notch experience is a highlight repeatedly emphasized in reviews.
Wi-Fi
Hotel Rubens seems to offer a mixed experience when it comes to Wi-Fi connectivity. On the positive side, guests have frequently noted the availability of free Wi-Fi and many have praised the good level of Wi-Fi throughout the hotel. The Wi-Fi signal is described as good and reliable in many areas and the connection is provided automatically upon check-in, ensuring convenience for travelers.
However, there are reports of inconsistencies in the Wi-Fi performance, particularly in the rooms. Some guests experienced frequent interruptions and found the connection to be unstable with one mentioning the signal kept dropping. Another guest suggested maintaining high browser security due to unsecured network access issues.
In summary, while Hotel Rubens offers complimentary Wi-Fi with generally positive feedback on its availability and functionality, there are notable mentions of connectivity issues that may affect the user experience, particularly in guest rooms.
Dog Friendly
Hotel Rubens stands out as a highly dog-friendly establishment in a great location, welcoming dogs with open arms and ensuring a comfortable stay for both pets and their owners. Guests have consistently praised its pet-friendly nature, noting that dogs are happily received at check-in with warm greetings and special treats.
The hotel features clean and accessible facilities for dogs, including rooms that have been updated for better sanitation, such as replacing carpets with laminate flooring. Dogs are allowed in various areas of the hotel, including the lounge, breakfast room (with some restrictions) and nearby walking areas, making it convenient for pet owners to travel with their furry companions.
While certain rules must be adhered to, such as keeping dogs on a leash, registering them at the reception and ensuring they are not left unattended in rooms, these policies are clear and ensure a pleasant environment for all guests. Additionally, dogs are welcomed in the lounge, although they should be avoided in the dining room and breakfast area to ensure compliance with the hotel's guidelines.
The staff at Hotel Rubens have been repeatedly complimented for their warm, accommodating attitude towards dogs, contributing to a lovely, pet-friendly atmosphere. For those traveling with pets, the hotel's vicinity offers great opportunities for leisurely walks and even a nearby dog beach.
Overall, Hotel Rubens offers an excellent pet-friendly experience with a welcoming atmosphere, clean and accessible facilities and a focus on maintaining a comfortable and enjoyable stay for all guests and their canine companions.
No, Hotel Rubens doesn't have any pool.
No, a spa isn't available at Hotel Rubens.
Yes, Hotel Rubens welcomes dogs.
No, parking facilities aren't available at Hotel Rubens.