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Summary of reviewsHotel Monterey Osaka consistently receives high praise for its prime location, exceptional breakfast, charming rooms, spotless cleanliness and friendly staff. Guests frequently highlight the hotel's advantageous proximity to JR Osaka Station and Umeda Station, allowing for easy navigation of the city and convenient connections to surrounding areas such as Kobe. The hotel's position near key amenities like Osaka Station's food and beverage district, local sightseeing spots and the Kansai Airport Limousine bus-stop, adds to its appeal.
The breakfast at Hotel Monterey Osaka is a major highlight, featuring a diverse and high-quality spread that caters to both Western and Japanese tastes. Guests rave about the delicious selection and the elegant setting in which it is served. The staff's politeness and attentiveness enhance the breakfast experience, making it a memorable part of the stay.
Rooms at the hotel are described as stylish, clean and comfortable with a retro charm. While some rooms are noted to be small and occasionally show signs of wear and tear, guests appreciate the well-thought-out design and the nostalgic beauty of the antique-style furniture and decor. The meticulous daily cleaning and the hotel's overall high standards of cleanliness contribute significantly to guest satisfaction, despite minor isolated cleanliness issues.
The hotel's staff are lauded for their friendliness, politeness and helpfulness, creating a welcoming environment. The attentive hospitality, efficient service and willingness to assist with various needs further elevate the guest experience.
There are mixed reviews on the Wi-Fi with some guests reporting excellent connectivity while others experience issues. The parking services are generally well-rated with convenient and well-maintained facilities, though some guests found the layout confusing and the pricing for parking to be a potential downside.
Hotel Monterey Osaka appeals to families with its thoughtful amenities for children and special touches like personalized birthday celebrations. The hotel's family-friendly facilities and convenient location make it a preferred choice for those traveling with kids. Additionally, its strategic position near vibrant nightlife attractions, comfortable beds and suitable business services make it a versatile option for various types of travelers.
Overall, Hotel Monterey Osaka delivers a delightful and comfortable stay characterized by its excellent location, superb breakfast, charming decor and outstanding staff service, ensuring a positive and memorable experience for its guests. Show more
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Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi access. The Wi-Fi service is generally reliable, ensuring guests can stay connected for various online activities.
Business Hotel
Hotel Monterey Osaka provides a comfortable stay with convenient access to business locations. The hotel offers essential amenities for business travelers.
Hotel with Parking
Hotel Monterey Osaka offers parking and is located in the Umeda district. Its location provides easy access to shopping and dining.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Single Room - Non-SmokingFeaturing European decor, air-conditioned room can accommodate 1 guest. It has a private bathroom and free Wi-Fi.
Triple Room - Non-SmokingFeaturing European decor, air-conditioned room can accommodate 3 guests. It has a private bathroom and free Wi-Fi.
Economy Double Room - Non-SmokingFeaturing European decor, air-conditioned room can accommodate 2 guests. It has a private bathroom and free Wi-Fi.
Twin Room - Non-SmokingFeaturing European decor, air-conditioned room can accommodate 2 guests. It has a private bathroom and free Wi-Fi.
Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and pajamas. The unit offers 1 bed.
Corner Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a tea and coffee maker, a wardrobe, pajamas, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Economy Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a tea and coffee maker, a wardrobe, pajamas and a flat-screen TV with streaming services. The unit offers 2 beds.
Superior Twin Room - Non-SmokingThe spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Donau Classic Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and pajamas. The unit offers 1 bed.
Donau Classic Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a tea and coffee maker, a wardrobe, pajamas, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Donau Classic Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and pajamas. The unit has 2 beds.
Donau Classic Economy Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and pajamas. The unit has 1 bed.
Donau Classic Hollywood Twin Room - Non-SmokingThe spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The twin room offers a wardrobe, pajamas, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Twin Room for Single Use - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and pajamas. The unit offers 2 beds.
Double Room for Single Use - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, an electric kettle, pajamas and a flat-screen TV. The unit offers 1 bed.
Donau Classic Economy Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a wardrobe, an electric kettle, pajamas and a flat-screen TV. The unit has 2 beds.
Donau Classic Triple Room - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room provides air conditioning, a wardrobe, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 3 beds.
Donau Classic Corner Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a wardrobe, an electric kettle and pajamas. The unit has 2 beds.
Donau Classic Superior Twin Room - Non-Smoking The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The twin room offers a flat-screen TV, an electric kettle, pajamas and heating. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Monterey Osaka boasts a prime location, celebrated for its proximity to major transport hubs and attractions. Guests frequently highlight its ease of access, being very close to JR Osaka Station and only a short walk from Umeda Station, making it exceptionally convenient for navigating the city and connecting to surrounding areas like Kobe. The well-connected underground passageways ensure a comfortable commute regardless of weather conditions.
Travelers appreciate the hotel's strategic position near key amenities such as Osaka Station's food and beverage district, which is within walking distance. The closeness to the Kansai Airport Limousine bus-stop enhances its appeal, particularly for guests in transit. Additionally, the hotel provides good accessibility to local sightseeing spots like Shinsaibashi and Dotonbori with only a few subway stops away.
While some reviews mention occasional difficulty in navigating due to nearby construction or the complexity of underground passages, the overall consensus remains positive. The location is regarded as excellent, offering a balance of convenience and connectivity. The clean and comfortable rooms, combined with friendly staff, contribute to a satisfying stay, underpinned by its superb geographical placement in the heart of Osaka.
Breakfast
Hotel Monterey Osaka stands out with its commendable breakfast offerings, striking a balance between variety and quality, catering to both Western and Japanese tastes. Reviews consistently highlight the deliciousness and extent of the breakfast spread with many guests noting the impressive selection that includes everything from traditional Japanese dishes to European options. The breakfast is often described as very good or excellent with some guests even deeming it the best hotel breakfast they've ever encountered.
The breakfast venue itself adds to the dining experience with guests appreciating the grand and elegant setting. The staff's friendliness and helpfulness further enhance the overall breakfast experience, contributing to an enjoyable and refined atmosphere.
However, a few reviews did mention occasional shortcomings, such as sold-out items during peak times or a desire for more cheese products. Despite these minor hitches, the general consensus remains overwhelmingly positive, making the breakfast at Hotel Monterey Osaka a highlight for many visitors. The well-prepared and extensive buffet, combined with the hotel's character and charm, ensures a satisfying start to the day.
Rooms
Hotel Monterey Osaka offers a diverse experience when it comes to its rooms, characterized by both charm and certain constraints. Guests repeatedly emphasize the cleanliness and retro aesthetic of the rooms, describing them as lovely, stylish and comfortable. Many appreciate the spaciousness, particularly in twin rooms and those on higher floors, where ample space accommodates large luggage and provides a relaxing environment.
Despite these praises, several reviews note that the rooms are generally small, a typical trait for accommodations in Japan. This compactness sometimes leads to a lack of space for items such as suitcases and can make the rooms feel crowded, especially for double occupancy. However, the small spaces are often counterbalanced by a well-thought-out design that maintains a nostalgic beauty with antique-style furniture and wood finishes.
Some rooms show signs of wear and tear with older furniture and occasional issues like ineffective air conditioning, loose faucets and minor stains. However, these issues seem sporadic with many guests finding the rooms well-maintained overall. The retro atmosphere, both inside the rooms and in the hotel's general decor, is highlighted as a charming aspect, making the stay feel like stepping into a different era.
In conclusion, Hotel Monterey Osaka delivers a comfortable and aesthetically pleasing stay with rooms that are consistently clean and cute, albeit often small and in need of occasional updates. The combination of vintage charm and modern conveniences provides a unique appeal that enhances the overall guest experience.
Beds
The beds at Hotel Monterey Osaka received a variety of opinions from guests with a strong emphasis on their comfort. Many guests found the beds to be comfortable with several noting that they slept well. High-end mattresses and bed sheets contributed to a positive sleeping experience and beds being spacious and firm were highlighted as notable features. However, feedback also pointed to inconsistencies. Some visitors mentioned that the mattresses were too soft or worn out, impacting their comfort negatively. Room sizes varied with some guests describing their rooms as spacious, especially in twin rooms, while others found triple bed rooms and specific setups to be cramped or small for multiple occupants. Despite these mixed reviews, the general sentiment leaned towards comfort with additional conveniences like a light switch next to the bed enhancing the overall guest experience.
Cleanliness
Hotel Monterey Osaka is highly praised for its overall cleanliness with many guests consistently noting that the rooms and common areas are very clean and well-maintained. Rooms are cleaned daily, often to an exceptional standard with many guests describing them as spotless and very comfortable. The cleaning staff’s attentiveness and the hotel's well-developed cleaning systems further enhance this experience.
Despite the overwhelmingly positive feedback on cleanliness, there are occasional mentions of minor issues. Some guests observed dust accumulation behind the TV or on the desk and washstand. There were also isolated incidents of less thorough cleaning, such as hair left in the bathtub and trash under the bed. Additionally, the hotel facilities appear dated to some visitors with mentions of wear and tear and occasional noise from train tracks nearby.
Parking at the hotel seems to be a mixed experience. While free parking options are mentioned, there are also remarks about limited and paid parking with some guests unable to find overnight parking.
In summary, Hotel Monterey Osaka impresses visitors with its high standards of cleanliness and charming, museum-like decor, despite a few areas needing attention and renovation. The polite staff and solid value for money further contribute to a positive stay.
Staff
The staff at Hotel Monterey Osaka receive consistently high praise for their friendliness, politeness and helpfulness. Guests commend the cheerful and kind demeanor of the staff, noting their professional and accommodating nature. The front desk staff are particularly highlighted for their efficient service, excellent communication skills and prompt assistance with unexpected issues like retrieving lost items.
Reviewers appreciate the attentive hospitality with many mentioning the staff's willingness to assist with restaurant bookings, early check-ins and detailed local information. The reception service stands out for its warmth and efficiency, contributing positively to the overall guest experience.
Despite some comments on the small room sizes and beds, guests frequently mention that the rooms are clean and well-maintained. The hotel's charming interior with its European-style furniture adds to its appeal. Overall, the staff's excellent service and friendly attitude leave a lasting impression, making Hotel Monterey Osaka a recommended choice for travelers.
Wi-Fi
The Wi-Fi experience at Hotel Monterey Osaka varies greatly among guests. Some reviews highlight the Wi-Fi as excellent and very effective, making online tasks easier. However, several guests report significant issues, including an unstable wireless network and difficulties with connection that often required assistance from the staff. Despite efforts to resolve these problems, some found the Wi-Fi poorly accessible, occasionally disconnecting and generally not meeting expectations. It appears that while some guests enjoyed a smooth internet experience, others faced persistent connectivity challenges.
Parking
Hotel Monterey Osaka offers a convenient and well-maintained parking experience for its guests. The availability of an on-site parking lot is highly appreciated, making it easy for guests arriving by car, even from other cities like Hiroshima. The parking facility is described as well-maintained and capable of accommodating large vehicles, adding to its utility and convenience. The staff managing the parking are noted for their good service, further enhancing the overall experience.
Although some guests found the layout of the underground parking somewhat confusing, they still acknowledged its convenience. Additionally, the parking lot remains accessible even after checkout, providing flexibility for guests. While a few suggested that the parking fee before check-in could be more economical, many still found the overall cost to be reasonable and a great deal.
In summary, despite a few challenges in navigation and pricing, the parking services at Hotel Monterey Osaka are generally praised for their convenience, maintenance and helpful staff.
Family
Hotel Monterey Osaka offers a delightful experience tailored for families and those traveling with children. Guests appreciated the thoughtful amenities for kids, including co-sleeping arrangements, which added a special touch to their stay. Families found the rooms spacious and accommodating, whether they were traveling with young children or teenagers. The hotel's easy access and family-friendly facilities made it an ideal choice for those with kids.
Many guests were pleasantly surprised by the considerate treatment their children received. Reports of exceptional family service and considerate gestures, such as wagashi and cards for special occasions, highlighted the staff’s dedication. One guest noted personalized birthday celebrations with flowers and cookies, while another praised the attentive service during breakfast.
The hotel also offers value deals for families, adding to its appeal as a budget-friendly option. While some guests mentioned the need for adjacent rooms when traveling with larger families, the overall experience was positive. The convenient location, including a Starbucks right in front of the hotel, further enhanced the stay for families seeking comfort and ease.
Nightlife
Hotel Monterey Osaka offers an ideal location for those seeking an active nightlife scene. Situated near the Sakurabashi exit of JR Osaka Station, the hotel is conveniently placed for guests looking to go out at night. The surrounding area is lively and bustling with ample opportunities for night dinners and partying, making it a good choice for adults looking to enjoy the nightlife. While there is no nearby late-night convenience store, the proximity to both the station and the vibrant downtown area more than compensates, offering easy access to shopping and various nighttime activities.
Business
Hotel Monterey Osaka offers a unique blend of old-world charm and modern convenience, making it a notable choice for business travelers. The hotel's Vienna-inspired architecture and beautiful artwork provide a distinctive ambiance that adds to the overall experience. Guests have praised the staff for their helpfulness and efficiency, particularly in resolving issues quickly and retrieving lost items like passports.
The hotel's strategic location in Umeda is a significant advantage for those attending seminars and business meetings, making commutes convenient and hassle-free. Although some guests found the facilities to be a bit outdated, the business services—including comfortable seating and reliable internet—cater well to working professionals.
Additionally, the hotel offers useful amenities such as a front desk meeting spot, which can be handy for business discussions. Despite some limitations concerning invoicing and the specialized focus on weddings, the overall value in terms of efficiency, quality and price ratio has been positively acknowledged by guests.
No, Hotel Monterey Osaka doesn't have any pool.
No, a spa isn't available at Hotel Monterey Osaka.
No, Hotel Monterey Osaka doesn't allow dogs.
Yes, parking facilities are available at Hotel Monterey Osaka.