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Summary of reviewsWestone Manor Hotel offers a generally favorable experience amidst a blend of historic charm and practical modern conveniences. Highly praised for its excellent location, the hotel is strategically situated near major motorways and local attractions such as Delaware Abbey, Billing Aquadrome and the Silverstone Circuit. Set in a quiet residential neighborhood, its tranquil surroundings provide a serene retreat for both leisure and business travelers. Free parking adds to the convenience, ensuring an easy arrival and departure for guests with vehicles.
The staff at Westone Manor Hotel are frequently commended for their friendliness and helpfulness, contributing to a welcoming atmosphere. Attentive service, particularly from the reception, enhances the guest experience, notwithstanding some occasional inconsistencies in behavior and communication.
Room cleanliness is highlighted positively with many guests appreciating the sizeable and comfortable rooms, particularly the superior options. However, the hotel does face challenges with outdated decor and occasional maintenance issues that detract from the overall ambiance. Guests note concerns such as poor shower pressure, peeling wallpaper and insufficient heating or cooling systems that need addressing.
Dining at the hotel receives mixed reviews. While some guests enjoy the food quality, especially dishes like the southern fried chicken burger and chicken tikka masala, others experience long wait times, incorrect orders and basic food quality. Similarly, breakfast receives divided feedback with some appreciating it when available, but many experiencing issues like lack of availability, cold food and poor service.
The hotel's historic appeal is another highlight with its 1914 country house background providing a unique and characteristic setting. Visitors often enjoy the beautiful and serene ambiance, although there is a consensus that some areas require refurbishment to better align with the charming historic image.
Free WiFi is included, though its reliability varies, causing occasional frustration among guests. Likewise, the hotel’s family-friendly atmosphere and spacious parking are strong points, but the lack of dedicated children's facilities and occasional parking space issues need improvement.
Overall, Westone Manor Hotel offers a good value-for-money stay, particularly for those looking for reasonably priced accommodation in a beautiful historic setting. With improvements in some service areas and room maintenance, it has the potential to enhance its appeal further. Show more
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Family Friendly Hotel
Offers family rooms and is located in a quiet residential area. Provides on-site dining and a comfortable stay. A good option for families looking for a relaxed environment.
Business Hotel
The Westone Manor Hotel is located close to major business parks and offers complimentary faster Wi-Fi. It has conference and meeting rooms with flexible working space and natural daylight. The hotel can accommodate up to 200 for conferences.
Hotel with Parking
This hotel offers on-site parking and comfortable accommodations. It provides a straightforward and accessible option for drivers.
3-Star Hotel
Located in Northampton, this hotel offers standard accommodations. It is suitable for guests looking for a straightforward stay.
Historic Hotel
Cheap Hotel
Room Types
Double RoomThis double room comes with an en-suite bathroom with a bath and shower, a flat-screen TV with Freeview channels and free WiFi.
Twin RoomThis twin room comes with an en-suite bathroom with a bath and shower, a flat-screen TV with Freeview channels and free WiFi.
Superior Double RoomThis larger, superior room comes with an en-suite bathroom with a bath and shower, a flat-screen TV with Freeview channels and free WiFi.
Family Room (2 Adults + 1 Child)This family room comes with an en-suite bathroom with a bath and shower, a flat-screen TV with Freeview channels and free WiFi.
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 1 bed.
Guest Reviews
5.6
Rated
Location
Westone Manor Hotel enjoys a reputation for its excellent location, making it a favorable choice for various visitors. The hotel’s proximity to major motorways and local facilities provides convenient access for travelers. Guests find the location particularly advantageous, being close to the center, Delaware Abbey, Billing Aquadrome and Silverstone Circuit, making it suitable for both leisure and business stays.
Handled in the quiet, picturesque setting of a residential neighborhood, the area offers scenic spots perfect for photos, such as the terrace and the pub garden. Guests often appreciate the tranquility with the hotel’s private and serene environment standing out. Additionally, it offers easy access to main routes and town via a short taxi ride, which is beneficial for those attending nearby events or visiting the university.
The central and well-positioned location garners praise for convenience, whether it is for attending a nearby venue, accessing shopping centers or reaching workplaces. Free parking adds to the ease for guests with vehicles. Although the unique setting within a housing estate might seem unusual to some, the location remains practical, meeting various travel needs effectively.
Overall, the Westone Manor Hotel’s location offers a blend of peace and accessibility, making it an attractive option for those seeking reasonable prices and adequate facilities in a convenient setting.
Breakfast
Guest reviews of breakfast at the Westone Manor Hotel varied widely with some positive remarks but many negative experiences. On the positive side, guests occasionally found the cooked breakfast to be nice with a notable mention of good service when breakfast was served. Some found the breakfast acceptable, albeit basic or good, but highlighted the need for better quality ingredients, particularly sausages.
However, a significant number of guests reported various issues that overshadowed these positives. The lack of breakfast availability on certain days or at unexpected times was a recurring theme. Many were disappointed to find no breakfast despite prepayment or booking expectations with some being directed to off-site alternatives like McDonald's. Guests also mentioned specific problems such as cold or lukewarm food, limited choice and experiences where the breakfast quality was described as awful, inedible or overly greasy. There were also complaints of rushed clearance and poor service with significant delays.
The breakfast pricing was frequently described as expensive relative to the quality received and some reviews mentioned poor communication regarding breakfast timings and availability. Ultimately, guests were often left dissatisfied due to inconsistent service and the absence of expected breakfast offerings.
Dinner
Dining at the Westone Manor Hotel has been a mixed experience for many guests. On the positive side, some diners appreciated the quality and taste of the food, noting that certain dishes like the southern fried chicken burger and chicken tikka masala were lovely. Afternoon tea was also highlighted as a pleasant experience and the restaurant/bar staff were characterized as cheery and helpful.
However, a number of significant issues seem to mar the dining experience. Several guests commented on the long wait times for food with some waiting over an hour and a few instances where food arrived cold or incorrectly cooked. The quality of meals was frequently mentioned as disappointing with some describing the food as basic, using cheap ingredients or even inedible. Portion sizes received criticism as well, particularly a seafood platter that seemed insufficient and of poor quality.
Ambiance and service inconsistencies were also a recurring problem. The restaurant environment was often described as cold and unwelcoming and there were numerous reports of orders being wrong or arriving at improper times. The closure of the restaurant on certain evenings left guests without dining options, sometimes needing to resort to external takeaways.
Overall, while there are moments where the food and service shine, consistent issues regarding wait times, food quality and ambiance impact the overall dining experience at the Westone Manor Hotel.
Rooms
The reviews for Westone Manor Hotel paint a picture of mixed experiences with its rooms. On a positive note, many guests appreciated the sizeable and clean rooms with some mentioning that the rooms were spacious and included comfortable beds and necessary amenities. Notably, the superior rooms, when available, were praised for their added comfort and space.
However, the majority of feedback highlights significant areas for improvement. Many guests found the rooms to be outdated with decor and furniture that seemed to belong to a bygone era. Issues such as broken beds, poor shower pressure and general maintenance concerns like peeling wallpaper and dirty floors were common complaints. Several reviews also pointed out the lack of cleanliness in some rooms with dust, cobwebs and even dirty towels and cups being reported.
Noise was another frequently mentioned issue with rooms near the stairs or main entrance being particularly loud. Additionally, many guests experienced discomfort due to the rooms being either too hot or too cold and some noted the absence of air conditioning or adequate heating.
Overall, while the hotel does offer some larger and clean rooms that meet basic needs, it is clear that a substantial renovation and improved cleaning standards are required to address the numerous issues raised by guests.
Beds
Westone Manor Hotel receives mixed reviews for its beds. Many guests found the beds to be very comfortable with some specifically describing them as soft, comfy and even incredibly comfortable. Clean sheets and comfy beds were highlighted by several reviewers, making for a pleasant sleeping experience. However, a significant number of guests reported issues with bed comfort. Common complaints included beds being squeaky, uncomfortable, hard and lumpy with some mattresses described as worn out, broken or lacking support. Some guests also mentioned that the beds had springs that collapsed or creaked with movement, leading to disrupted sleep. While the hotel has received praise for the comfort of its beds from some visitors, others have expressed dissatisfaction, indicating that the quality and comfort of the beds can be inconsistent.
Cleanliness
Westone Manor Hotel has garnered mixed reviews regarding its cleanliness. On the positive side, many guests noted that the rooms were clean with mentions of clean towels, bedding and comfortable surroundings repeatedly highlighting the hotel's strengths in maintaining its room hygiene. The staff appeared friendly and efficient, adding to the overall satisfactory experience. However, several reviews pointed out significant issues, including dusty rooms, outdated decor and occasional cleanliness lapses such as cobwebs and dirt beneath beds. Some guests reported unpleasant smells, mostly of dampness and areas that seemed neglected or in need of renovation. Despite the clean efforts in parts of the hotel, inconsistencies in housekeeping and the aging infrastructure often detracted from what could otherwise be a comfortable stay.
Staff
At the Westone Manor Hotel, reviews about the staff are predominantly positive with many guests highlighting the friendliness and helpfulness encountered during their stay. The reception staff are often described as pleasant, efficient and accommodating with one young lady receiving particular praise for being a credit to the establishment. Numerous visitors commend the staff's efforts to ensure a welcoming atmosphere, noting that they are polite and well-meaning.
However, there are mentions of inconsistencies in staff behavior and service quality. Some guests experienced rude or unaccommodating staff and a few noted poor communication and lack of coordination among the team. Instances of slow check-in processes and staff appearing overwhelmed or absent were also reported. Despite these issues, the general sentiment reflects that many staff members strive to make guests' experiences pleasant with particular instances of exceptional service standing out.
Wi-Fi
Westone Manor Hotel offers complimentary Wi-Fi to its guests, though the overall experience seems to vary greatly. Some guests reported good wifi, appreciating the service being free and accessible with strong connection capabilities. However, a significant number of guests experienced challenges, noting weak signals, unreliable connectivity and instances where the Wi-Fi did not work at all. There were also comments on the system being clunky and ineffective. While the promise of free Wi-Fi is a potential perk, actual performance appears to be inconsistent, leaving some guests frustrated.
Parking
Westone Manor Hotel offers a range of parking options that generally satisfy most guests, highlighting ample and spacious parking facilities. The car park is described as private, fairly large and possessing numerous parking spaces, which ensures convenience for those traveling by car. Positive feedback frequently mentions free parking, good and nice parking and plenty of car parking available near to local amenities, contributing to a stress-free arrival and departure experience.
Special parking arrangements, such as reserved spots for lady guests, suggest a thoughtful approach to guest convenience. However, reviews mention occasional difficulties in finding a space, indicating that the car park can become fully occupied at times. Despite these occasional instances, the overall sentiment leans positively towards the parking arrangements offered by the hotel.
Family
Westone Manor Hotel presents a mixed atmosphere when it comes to activities and amenities for children. On the positive side, the hotel boasts good-sized family rooms and a family-friendly atmosphere, making it suitable for family stays. The location is handy for those visiting family in the area. Guests have found the environment pleasant for young families and have noted it as decent for stays that involve visiting relatives.
However, some families have had less positive experiences. There are no dedicated facilities for children, which can limit the activities available for younger guests. Instances of understaffing have also been highlighted, along with some logistical oversights, such as a family not being informed about early meal service closures. Safety concerns were also raised by some guests during their stay and the overall atmosphere has been described as disappointing by a few.
While the hotel tries to accommodate families, it may not offer the full range of amenities or the secure environment that some expect. Therefore, it is well-suited for planned events or brief visits, but those seeking extensive kid-friendly activities might need to look elsewhere.
3 Star
Westone Manor Hotel offers a mixed but generally favorable experience. With standout comments on the impeccable cleanliness of the accommodation, guests have found the hotel reasonable and even superb at times. Reasonably clean rooms, terraces and breakfast areas have been appreciated by many.
Facilities and services have received positive feedback, described as excellent and good for quality with affordable pricing adding to the overall value-for-money sentiment. Guests frequently mention that the hotel provides good value for a three-star stay and meets expectations for its rating. While not luxurious, it offers a satisfactory and pleasant experience for those not seeking a five-star spectacle.
However, some guests have noted that the hotel feels more like a two-star establishment with references to it resembling older Eastern European dormitory blocks. Gripes about the overall run-down state and high prices during peak times such as the Grand Prix are also noted. Despite this, for those looking for a budget-friendly option, Westone Manor Hotel remains a practical choice.
Historic
Westone Manor Hotel offers visitors the charm of a historic country house set in a beautiful and characteristic location. The building, dating back to 1914, retains much of its old-style manor appeal and has a distinct historical character. Guests often appreciate the beautiful setting and lovely surroundings that enhance the historic ambiance of the manor. Although some found discrepancies between online photos and the actual appearance, the majority highlight the interesting architecture and the sense of history steeped in its walls. Despite this, there are mentions of the need for refurbishments, as parts of the property, including the rooms, feel dated. Information on the historical significance of the hotel is limited with some guests noting a lack of historical details provided on-site. Nonetheless, Westone Manor Hotel remains a characteristic and historically rich destination for travelers.
No, Westone Manor Hotel doesn't have any pool.
No, a spa isn't available at Westone Manor Hotel.
No, Westone Manor Hotel doesn't allow dogs.
Yes, parking facilities are available at Westone Manor Hotel.