Hampton Inn & Suites Mystic

Mystic 41.37746500, -71.95872300 , 6 Hendel Drive (Show on Map)
8.4
Very Good


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Summary of reviewsHampton Inn & Suites Mystic is a highly-regarded hotel known for its prime location and commendable hospitality. Situated in the heart of Mystic, the hotel provides easy access to popular attractions such as Mystic Aquarium, Mystic Seaport Museum, and Olde Mystick Village. Its proximity to shops, diners, and major highways makes it a convenient base for exploring the area, including nearby casinos and nature trails.

Guests often commend the hotel for its inviting atmosphere, aided by a friendly and accommodating staff that ensures an excellent guest experience. The cleanliness of the hotel is frequently highlighted, with well-maintained facilities from the lobby to the rooms. Accommodations are described as spacious and spotless, offering comfort with features like comfortable mattresses and quality bedding, further enhanced by the hotel’s cleanliness and amenities.

The complimentary breakfast adds a delightful start to the day, offering a varied and well-stocked selection that caters to different dietary preferences. It is particularly appreciated by families, with highlights including a make-your-own waffle bar and a dedicated coffee, tea, and hot chocolate bar.

The pet-friendly policy of the hotel sets it apart, welcoming dogs without extra charges and providing ample outdoor space for them to enjoy. This, combined with a family-friendly atmosphere, makes it a suitable choice for travelers with children and pets.

Amenities such as an indoor pool and a fitness facility add further value to the stay, though some guests note minor issues like a chlorine odor in the pool area or equipment updates needed in the gym. Despite these points, the overall experience at Hampton Inn & Suites Mystic remains positive, largely due to the clean, comfortable accommodations and exceptional service provided by the staff.

While some guests mention that the hotel could benefit from modernization, the general consensus is that it offers a reliable and pleasant stay, making it a popular choice for visitors to Mystic.
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Dog Friendly Hotel
This hotel welcomes both dogs and cats, with a maximum of two pets up to 75 lbs allowed in designated rooms. It features a pet relief area with a waste station on the property, and the pet fee is $50 for stays of 1 to 4 nights and $75 for longer stays.

Business Hotel
Hampton Inn & Suites typically offers standard business amenities such as free Wi-Fi, a business center, and meeting spaces. These features make it suitable for business travelers requiring essential services.

Hotel with Gym
The Hampton Inn & Suites Mystic provides a fitness center. It is equipped with basic exercise equipment for guest use.

3-Star Hotel
This hotel provides a comfortable stay with well-equipped rooms and a range of amenities. It is well-regarded for its cleanliness, friendly service, and convenient location near Mystic's attractions.

Hotel with Indoor Pool
This hotel features a heated indoor swimming pool. The heating ensures the pool is comfortable for use year-round.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Accessible Hotel

Hotel with Heated Pool

Room Types
King Room with Shower - Non-Smoking This room offers a cable TV and tea and coffee-making facilities.

King Studio Suite with Sofa Bed - Non-Smoking Suite offers a cable TV, a microwave, a fridge and tea and coffee-making facilities. Room provides a seating area with sofa bed. Please note that the rate is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).

Room with Two Queen Beds - Non-Smoking This room offers a cable TV and tea and coffee-making facilities.

King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking This quadruple room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Mystic, the Hampton Inn & Suites boasts a location that is praised by guests for its convenience and accessibility to popular attractions. It's situated close to both downtown Mystic and Olde Mystick Village, offering easy access to the Mystic Aquarium and Mystic Seaport Museum. The proximity to shops, diners, and even Starbucks ensures that visitors have everything they need at their fingertips. Additionally, the hotel is conveniently positioned right off the highway, making it easy for travelers to explore the surrounding areas, including nearby casinos and nature trails.

Guests appreciate not only the hotel's strategic location but also the inviting atmosphere and friendly staff. Many mention the cleanliness and comfort of the accommodations, highlighting the hotel's updated facilities and ample amenities like a spacious pool and varied breakfast options. The hotel serves as an excellent base for a family vacation or a quick getaway, striking a balance between being close to the bustling attractions and offering a quieter retreat compared to other hotels in the area. With ample parking and easy check-in and check-out, the Hampton Inn & Suites Mystic offers a seamless experience for travelers looking to immerse themselves in the charm of Mystic without sacrificing comfort or convenience.

Breakfast
At Hampton Inn & Suites Mystic, breakfast is often highlighted for its variety and quality, adding a delightful start to guests' mornings. Many guests appreciate the complementary and excellent breakfast offerings, which feature a broad selection of items, from hearty meals to lighter continental options. The inclusion of a make-your-own waffle bar has become a favorite among visitors, especially for families with children. The breakfast buffet is frequently described as well-stocked, fresh, hot, and plentiful, catering to diverse dietary preferences, including options for those with dairy or gluten sensitivities. The presence of a dedicated coffee, tea, and hot chocolate bar is another appreciated touch. While some reviews point out occasional issues like breakfast being just okay or limited during certain conditions, the prevailing sentiment remains positive. The hotel's commitment to cleanliness and a welcoming environment further enhances the breakfast experience, making it a notable feature of their hospitality that sets them apart.

Rooms
At Hampton Inn & Suites Mystic, guests consistently highlight the comfort and cleanliness of the rooms as notable features. Many reviews praise the spaciousness of the accommodations, with several guests expressing satisfaction with the large room sizes and ample space available, which is especially appreciated by families. The rooms are often described as spotless and serene, making them an inviting retreat for travelers.

The quality of the beds contributes to a restful stay, with comfortable mattresses being a standard mention. The hotel also provides quality pillows, although there is an occasional desire for king size pillows on king beds. An indoor pool, convenient location, and a great breakfast buffet complement the room experience, providing additional value to the stay.

Guests frequently speak well of the friendly staff, further enriching the accommodation experience. Despite minor mentions of dated decor and specific issues like the door slamming or uncomfortable sofa beds, overall satisfaction with the room amenities and cleanliness is a consistent theme. Additional benefits such as easy access to the local attractions, organized facilities, and bright accommodations help make the stay at this hotel enjoyable. For patrons seeking clean, comfortable, and spacious rooms, Hampton Inn & Suites Mystic delivers a reliable option.

Beds
The reviews of the beds at Hampton Inn & Suites Mystic paint a mixed picture, with a majority leaning towards comfort. Guests generally found the beds to be very comfortable and praised the abundance of pillows, contributing to a restful night's sleep. Many highlighted the comfort of the king-size beds, noting them as a particular highlight of their stay. However, there were occasional reports of mattresses being too hard or in need of replacement, with some suggesting an update could enhance the experience. The sofa bed, in particular, received unfavorable mentions, contrasting with the otherwise positive notes on the main beds. Despite these few areas for improvement, the overall sentiment was positive, with many guests expressing satisfaction with the cleanliness and comfort of the rooms and beds, leading to repeated stays.

Cleanliness
Travelers seeking a clean and comfortable stay in Mystic will find the Hampton Inn & Suites Mystic to be an exceptionally fitting choice. This hotel consistently earns praise for its remarkable cleanliness throughout the property, from the lobby to the rooms and bathrooms. Guests frequently highlight the meticulous upkeep and the hotel's welcoming ambiance, which is further enhanced by friendly staff who contribute to a pleasant atmosphere.

In addition to its pristine condition, the hotel offers a variety of amenities appreciated by guests, such as free coffee, tea, hot chocolate, and lemonade available around the clock. The breakfast buffet receives positive remarks for its freshness and the variety of options provided. Families and pet owners will find the hotel to be friendly and accommodating, with a notable quietness despite its family-friendly appeal.

While some reviews note minor cleanliness issues, these appear to be exceptions rather than the norm. Overall, the Hampton Inn & Suites Mystic stands out for its impressive hygiene levels, well-maintained facilities, and attentive service, making it a reliable choice for travelers visiting the Mystic area.

Staff
The staff at Hampton Inn & Suites Mystic consistently receives high praise from guests for their friendliness, helpfulness, and professionalism. Visitors frequently comment on how welcoming and accommodating the team is, highlighting the attentive service and willingness to assist with any requests. The front desk staff, in particular, are noted for being warm and accessible, making check-ins a smooth and pleasant experience. Guests describe the service as exceptional, with staff often going above and beyond to ensure a comfortable stay and provide local recommendations. Whether it's the housekeeping team or the breakfast attendants, kindness and courtesy seem to be a hallmark of the hotel, contributing to an overall positive guest experience.

Gym
Hampton Inn & Suites Mystic offers a well-rounded array of amenities, among which the fitness facility garners positive attention. Guests appreciate the availability of a workout gym alongside the pool and complimentary breakfast, enhancing the overall experience. While the fitness room is adequate and generally well-maintained, there are occasional issues with equipment, such as a treadmill being out of service and a general need for an update. The gym's location by the entrance might deter some due to the lack of privacy. Despite these points, there is a consensus on the convenience and functionality of the provided workout space, which remains in good shape for those looking to maintain their fitness routine while exploring the area’s nearby attractions like Old Mystic Village and the aquarium.

Pool
The pool at Hampton Inn & Suites Mystic is a hit among guests, especially families with children, who appreciate the added perk of an indoor facility. Many reviews highlight the pool as clean, warm, and well-maintained, making it a point of enjoyment for both kids and adults. Guests frequently enjoyed the convenience of the pool staying open until 10 pm, allowing ample time for a swim after a day of exploring. The availability of fresh towels adds to the overall positive experience.

However, a recurring concern is the excessive use of chlorine, with some visitors mentioning an uncomfortable level of chemical smell and slight irritation. At times, the pool's cleanliness and clarity have been questioned, with a few mentioning cloudiness or greenish water. Although the pool area itself is described as a bit warm and on the smaller side, it remains a pleasant feature of the hotel stay for many. Despite these occasional issues, the pool is a well-loved amenity that adds value to the hotel experience.

3 Star
Hampton Inn & Suites Mystic offers a convenient location and reasonable pricing for those visiting Foxwoods and Mystic, Connecticut. Guests appreciate its cleanliness and pet-friendly accommodations, making it suitable for families and pet owners alike. Despite the cozy, basic rooms and the fact that the hotel could benefit from some modernization, the overall experience is positive, with many recommending it as a pleasant place to stay. Some have raised concerns about the pool's strong chlorine odor, suggesting minor improvements could enhance the guest experience further.

Dog Friendly
Hampton Inn & Suites Mystic offers a welcoming atmosphere for travelers with pets, particularly dogs. Guests consistently describe the hotel as pet friendly, not just by policy but through a genuinely warm reception to canine guests. Visitors appreciate the ability to bring their furry friends along without incurring extra charges, a factor that sets this location apart from many others. The hotel provides ample grass areas, making it convenient for walking dogs and allowing them to stretch their legs.

The accommodations reflect care for both pets and people, as evidenced by clean facilities that, while sometimes carrying the light scent of previous animal guests, remain comfortable and well maintained. Families with both children and pets find the atmosphere accommodating and pleasant, giving the hotel high marks for inclusivity. Some guests note the exceptional treatment their dogs received, highlighting instances where their pets were treated like cherished members of the guest's family. This level of service ensures that dogs, regardless of breed or size, are welcomed without discrimination.

Overall, Hampton Inn & Suites Mystic combines comfort and convenience with an exceptional pet-friendly policy, making it a top choice for travelers who consider their pets a part of the family.


Yes, Hampton Inn & Suites Mystic has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hampton Inn & Suites Mystic.

Yes, Hampton Inn & Suites Mystic welcomes dogs.

No, parking facilities aren't available at Hampton Inn & Suites Mystic.

Yes, Hampton Inn & Suites Mystic has a gym.

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