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Summary of reviewsHotel MX Roma excels in delivering a modern travel experience, particularly for those visiting the vibrant and trendy Roma Norte neighborhood of Mexico City. Its prime location is a major highlight with easy access to a plethora of restaurants, cafes, bars and shops, all within walking distance. The hotel's proximity to public transport, including the Insurgentes and Cuauhtémoc subway stations, makes exploring the area and wider city straightforward and convenient. Guests appreciate the local amenities such as supermarkets, pharmacies and parks, enhancing the overall convenience of the stay.
The rooms at Hotel MX Roma are often praised for their modern decor, cleanliness and range of amenities. Families especially benefit from the spacious family suites with connecting bedrooms and bathrooms. However, some guests note design quirks such as a lack of windows, which affects ventilation and light and occasional noise issues due to insufficient soundproofing. Though the beds are mostly described as comfortable, opinions vary with some guests finding them too firm or narrow.
Cleanliness is a strong suit of the hotel with many guests commenting on the spotless rooms and well-maintained common areas. The staff’s dedication to cleanliness contributes significantly to the positive guest experience, although minor lapses have been reported.
The breakfast at Hotel MX Roma receives mixed feedback. While many enjoy the Mexican-style buffet and the quality coffee, others feel it could benefit from more variety and freshness. The breakfast service itself is commended for the friendly and understanding staff.
Staff at Hotel MX Roma are frequently highlighted for their helpfulness, friendliness and professionalism, contributing to an inviting and comfortable atmosphere. Many guests have positive interactions with the reception and housekeeping teams, who are often noted for their efficient and accommodating nature.
WiFi connectivity varies with better performance in common areas compared to individual rooms, but guests generally find it satisfactory for basic needs. The gym, while basic and with some outdated equipment, adds to the appeal, especially for a short and simple workout. The secure and conveniently located parking options are another positive aspect, appreciated by guests traveling by car.
The hotel caters well to families with its spacious and functional accommodations, ensuring comfort and practicality. Its four-star rating aligns well with its value for money, offering a range of satisfactory amenities without compromising quality. Business travelers will also find the hotel suitable with well-equipped business facilities and modern, clean environments conducive to productivity.
Overall, Hotel MX Roma offers a commendable experience with its excellent location, modern accommodations, diligent cleanliness standards and friendly staff, making it an appealing choice for both leisure and business travelers. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Standard Queen Room - Non-SmokingThe double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Standard Room with Two Queen Beds - Non-SmokingThe quadruple room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Suite with Two Queen Beds - Non-SmokingThe suite offers air conditioning, as well as a private bathroom featuring a bath or a shower.
Guest Reviews
8.4
Very Good
Location
Hotel MX Roma is praised for its exceptional location in the heart of Roma Norte, a vibrant and trendy neighborhood in Mexico City. Guests highlight the hotel's proximity to various restaurants, cafes, bars and shops, all within walking distance. The area is noted for being quiet, safe and bustling with life, making it easy to explore the beautiful streets and local attractions. The convenience of nearby public transport, including the Insurgentes and Cuauhtémoc subway stations, adds to the accessibility of the hotel. The hotel's central location also means close proximity to downtown and important city landmarks. Guests appreciate the convenience of amenities such as supermarkets, pharmacies and parks just around the corner. Overall, the hotel's prime location, combined with its modern facilities and friendly staff, makes it a perfect base for exploring Roma Norte and the wider Mexico City area.
Breakfast
Hotel MX Roma offers a breakfast experience that has garnered mixed reviews from guests. On the positive side, many guests appreciate the inclusion of a Mexican-style buffet with fresh products and find the breakfast tastier than expected with some even describing it as delicious. The breakfast typically includes a variety of items like eggs, vegetables, refried beans, toast, slices of ham and cheese, cereals and yogurt, which caters to both local and continental tastes. The coffee is noted to be particularly good, making it an ideal choice for a quick start to the day.
However, several reviews highlight that the breakfast could benefit from more variety, as it tends to be repetitive and basic. Some guests mentioned that the offerings were the same every day and the selection was limited, causing some dissatisfaction. Issues such as the breakfast area being small and the quality of certain products, like juice made from powder, were also pointed out.
The staff's service during breakfast received positive remarks, noted for being kind and understanding. Despite this, some guests felt that the breakfast is simple and could use improvement in terms of variety and freshness. The overall sentiment suggests that while the breakfast is adequate and enjoyable for some, it leaves room for enhancements to better meet the expectations of all guests.
Rooms
Hotel MX Roma presents a mix of modern comfort and unique design elements in its rooms. The accommodations are generally described as clean, spacious and beautifully decorated, offering various amenities such as comfortable double beds, ample charging options and even Netflix for entertainment. Many guests appreciated the clean, cozy and well-designed spaces with some rooms spacious enough to comfortably fit a family. The family suites, in particular, were noted for being extremely spacious, featuring connecting bedrooms with their own bathrooms.
Despite the overall comfortable and modern setup, there are several design quirks and limitations. Many rooms lack windows that open, leading to poor ventilation and a somewhat stuffy, dark atmosphere. This lack of natural light and fresh air is a common grievance with some guests describing the rooms as feeling claustrophobic or cellar-like. Additionally, the room layout can be a bit unconventional with separated bathroom areas and insufficient furniture, such as a lack of chairs or tables.
Noise seems to be another issue, as soundproofing is not adequate, causing disturbances from the hallway or neighboring rooms. Some rooms were reported to have maintenance issues and signs of wear. The ventilation problems are particularly pronounced in the bathrooms, especially during warm weather.
Practical features like good storage options, functional design and inclusion of necessary amenities make the rooms convenient for many travelers. However, those who need more space or expect more traditional comforts might find these accommodations a bit lacking. In summary, while Hotel MX Roma offers a modern, aesthetically pleasing and clean environment, the experience may be less than ideal for those sensitive to ventilation issues, noise and unconventional room setups.
Beds
Hotel MX Roma receives a mixed bag of reviews when it comes to the comfort of its beds, but the majority lean towards the positive. Guests frequently describe the beds as super comfortable, hospitable, clean and fitted with comfortable mattresses and pillows. Several reviewers highlight the comfort and cleanliness of the beds, noting that they had very comfortable or super comfy sleeping experiences.
However, there are mentions of beds being fitted into a boxlike structure, which might not appeal to everyone. Some guests found the beds to be uncomfortable, specifically citing hardness and narrowness. Additionally, pillows received varied feedback with comments suggesting the need for better options, as some were found to be too firm or thin.
The rooms themselves are described as clean, tidy and organized with spacious and comfortable layouts. There are also specific instances of rooms having two large single beds, which guests appreciated. Although there are criticisms about certain bed placements and the size of the beds, comfort remains a frequently praised aspect.
Overall, while a handful of guests found the bedding too firm or the bed design inconvenient, most reviews depict a comfortable and restful stay concerning the beds at Hotel MX Roma.
Cleanliness
Hotel MX Roma impresses with its commitment to cleanliness, as reflected in many guest reviews highlighting the hotel's modern and spotless environment. The rooms, often described as very clean and well-maintained, underscore a consistent standard of cleanliness. Visitors appreciate the clean bed linens and meticulous daily cleaning services that keep the rooms fresh and tidy. The common areas are equally well-kept, enhancing the overall guest experience.
However, not every review was glowing. Some guests noted issues such as sticky floors, dusty fixtures and lack of proper ventilation which led to humidity in the rooms. Complaints also included dirty bathrooms upon check-in, which were quickly addressed by the attentive cleaning staff. Despite these drawbacks, the hotel’s sleek, modern aesthetic and comfortable rooms remain strong positives.
The staff's dedication to maintaining cleanliness is evident, even if improvements can still be made in certain areas. For instance, there were occasional mentions of cockroaches and inconsistent room cleaning. Yet, many guests left satisfied, praising the hotel's clean, spacious rooms and contemporary design.
In summary, Hotel MX Roma stands out for its modern, clean atmosphere and diligent cleaning staff, though minor lapses in cleanliness were reported by some guests.
Staff
Hotel MX Roma has garnered a host of positive feedback regarding its staff, who are frequently described as helpful, attentive and friendly. Guests consistently commend the team for their politeness and readiness to assist, whether it’s at the reception, during check-in or any other interaction. The reception staff, in particular, have been highlighted for their great service and professionalism, frequently helping out with requests like calling taxis or answering questions.
The staff’s ability to be welcoming and accommodating stands out, making guests feel at ease from the moment they arrive. Additionally, the housekeeping team receives praise for their friendly demeanor and efficiency, contributing to the overall pleasant experience.
While there are a few isolated instances of negative experiences, the general consensus is overwhelmingly positive. Many reviewers note the attentive and kind nature of the staff, often mentioning specific instances where employees went out of their way to ensure a comfortable stay.
Overall, Hotel MX Roma’s staff are a significant asset to the establishment, creating an inviting atmosphere through their superb customer service and consistent amicability.
Wi-Fi
Staying connected at Hotel MX Roma presents a mixed experience according to guest reviews. Many appreciated the good internet connection, especially noting the fast WiFi in common areas and decent performance for streaming services like Netflix. The hotel offers free WiFi and there is also a provision for an ethernet cable connection for those who prefer it. However, several guests reported that the WiFi can be spotty, weak and sometimes unreliable in the rooms. Despite these issues, the responsiveness in public spaces tends to be better, offering a more consistent and reliable connection. Overall, while the internet service has areas for improvement, particularly within individual rooms, the communal zones provide a satisfactory alternative for those needing a stable connection.
Gym
Hotel MX Roma offers a gym that guests find generally serviceable for a standard workout. The fitness area, though described as somewhat small and with outdated equipment, includes essentials such as a treadmill. Despite some equipment issues, it is considered decent and adds to the overall appeal of the hotel's amenities, which also feature a terrace and garden. However, note that the gym opens relatively late at 9am, which might not align with early risers' schedules. Overall, the gym provides a basic but comfortable fitness experience for guests.
Parking
Hotel MX Roma offers a range of parking options praised for their convenience and security. Guests appreciate the large, private garage adjacent to the hotel which provides secure, covered parking. The availability of free parking is a notable benefit, allowing easy access for those traveling by car. Parking is typically nearby with several options including local parking facilities and a private parking space.
Despite the advantages, some guests highlight that parking can come with additional costs. There are mentions of a parking fee, which is not included in the room cost and separate charges that can be around 60 pesos. Nevertheless, the secure and convenient parking arrangements generally receive positive feedback from hotel guests.
Family
Hotel MX Roma offers a modern and spacious accommodation experience, making it ideal for family trips. The family rooms are well-designed, featuring two separate bedrooms and ensuring ample space, which is great for those traveling with children. Guests have praised the hotel's family-friendly atmosphere and functionality, highlighting how the suite provides a family dining space and essentially two connecting bedrooms with individual bathrooms. Located in a safe neighborhood, the hotel offers peace of mind for families. Overall, it’s a great stay for families looking for comfort and practicality during their trip.
4 Star
Hotel MX Roma has been highly praised for its excellent value for money, making it an attractive option for budget-conscious travelers. Many guests have noted the hotel's four-star rating, which aligns well with its range of services and accommodations. The rooms, although small, are consistently described as clean and tidy, reflecting the detailed cleaning standards maintained by the hotel.
The hotel's facilities receive commendable mentions with strong and reliable WiFi, secure common areas and affordable room rates adding to its appeal. While the bathrooms are noted to be small and basic, this does not seem to detract significantly from the overall guest experience.
Guests have also highlighted the simplistic yet delicious breakfast offered by the hotel, along with a generally satisfactory staff experience. The establishment provides a fair return on investment, making it well-rated for its price/quality ratio.
Despite a few mentions about cost-cutting measures that might lower its perceived standing among four-star hotels, Hotel MX Roma is recognized as offering an excellent experience at a commendable price point, ensuring a secure and pleasant stay with the necessary amenities for those seeking good quality at an affordable rate.
Business
Hotel MX Roma boasts an array of facilities and services that cater particularly well to business travelers. The business center is well-equipped with fast computers and spacious work tables, making it easy for guests to handle work tasks efficiently. The hotel's modern and clean facilities, combined with a variety of business-oriented amenities like co-working spaces and international conference services, provide excellent value for money in the region.
The establishment's affordability does not compromise its quality, as it remains a top recommendation for business stays. Whether for a brief business trip or longer work engagements, the property offers ideal conditions with dedicated work desks in rooms and around-the-clock assistance.
Moreover, the friendly staff and the overall business class atmosphere enhance the experience, making it a go-to option for those needing a productive environment. It's worth noting, though, that while the hotel excels for short business visits, it may not be as suitable for longer stays. For urban convenience, Metro rooms add to the appeal, making commutes and local travel straightforward for busy professionals.
Luxury
Hotel MX Roma offers a luxurious experience characterized by beautiful design and decor throughout the property. Guests appreciate the beautiful rooms, which exude a sense of luxury and are maintained with impeccable cleanliness. The hotel provides luxury accommodation that offers great value for the standard of living it provides, making it a highly recommended choice for travelers. Modern and clean facilities complement the overall luxurious touch, while the staff contribute significantly to the sophisticated interior design. Its great location further enhances the appeal, ensuring a pleasant and convenient stay.
Romantic
Hotel MX Roma offers an enchanting experience for couples looking to enjoy a romantic getaway. The hotel's roof terrace stands out as a cozy and inviting spot, perfect for relaxed evenings under the stars. Guests frequently highlight the charming and romantic ambiance found throughout the property, making it ideal for a memorable stay. The rooms themselves carry a romantic touch, adding to the overall allure.
Situated in a perfect location, the hotel provides convenient access for exploring Rome on foot. Within walking distance, guests can discover some of the city's best restaurants, enhancing the romantic atmosphere with delightful dining options. Overall, Hotel MX Roma combines a beautiful setting with thoughtful details, creating an idyllic escape for couples.
No, Hotel MX más roma doesn't have any pool.
No, a spa isn't available at Hotel MX más roma.
No, Hotel MX más roma doesn't allow dogs.
Yes, parking facilities are available at Hotel MX más roma.