voco Hotel Napoleon Memphis by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsvoco Hotel Napoleon Memphis by IHG is a beautiful historic hotel located in the heart of downtown Memphis, offering easy walking access to Beale Street, the Peabody Hotel and the baseball stadium. The hotel's prime location is a major highlight for guests, who also appreciate the armed security and the convenience of being close to the Civil Rights Museum and the river. The rooms are clean, comfortable and spacious with great views and modern and nostalgic decor. The staff is exceptional with guests consistently praising their professionalism, helpfulness and southern hospitality. The beds are extremely comfortable and guests appreciate the good amenities and services provided by the hotel. While some guests found the parking confusing or expensive, most were able to navigate it successfully. Overall, Hotel Napoleon is a great choice for those looking for a fair stay in a prime location in Memphis.
Categories
Hotel for Honeymoon
A historic boutique hotel located downtown, offering elegant accommodations in a renovated 1902 building. Provides a quiet and intimate setting while being within walking distance of downtown attractions.
Hotel with Parking
Self-parking is available for a fee of $17 per night in a garage located next to the hotel, with a covered option available. This provides convenient paid parking adjacent to the property.
4-Star Hotel
This boutique hotel offers stylish accommodations and a historic atmosphere. Guests can enjoy well-appointed rooms, a rooftop bar, and a central downtown location. The hotel provides a unique and memorable experience with its blend of history and modern amenities.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
If you're planning a visit to Memphis and want to stay right in the heart of the action, voco Hotel Napoleon Memphis by IHG is definitely the spot for you. Guests are raving about the prime downtown location with easy walking access to Beale Street and all its attractions, as well as the Peabody Hotel and baseball stadium. Convenience is key here with the hotel's proximity to the Civil Rights Museum and the river and for those looking to explore the city, it's a great starting point for orienting yourself to the area. The hotel's beautiful historic building also offers armed security for peace of mind. The only downside is that the bar isn't currently open, but with so many great restaurants within walking distance, that's a minor issue. Overall, Hotel Napoleon's location is excellent and we highly recommend it for your Memphis stay.
voco Hotel Napoleon Memphis by IHG is a beautiful historic hotel with clean and comfortable rooms that are spacious, up-to-date and have great views. Guests loved their rooms and deemed the bed to be very comfortable. The property is clean and well presented and the location is great. Some rooms were lacking a microwave or a table and chairs to sit at and some had thin walls leading to noise from adjacent rooms. The interior renovation of the hotel was excellent and provided a beautiful twist of modern and nostalgic decor. Despite minor inconveniences, guests overall enjoyed their stay in this clean and comfortable hotel.
If a comfortable bed is a must-have for your travels, Hotel Napoleon, Ascend Hotel Collection won't disappoint. Reviews consistently mention the comfort of the beds with phrases such as "very comfortable" and "extremely comfortable" being common. The king beds are described as "comfortable" and "nice," with one guest praising the "extra square footage" in the King deluxe room. While one review did mention an uncomfortable bed and lint on the sheets, this seems to be an outlier as most guests describe the beds as soft and not hard at all. Overall, guests can expect comfy beds at Hotel Napoleon.
Hotel Napoleon, part of the Ascend Hotel Collection boasts a beautiful historic building and great access to downtown. Guests consistently rave about the cleanliness of the hotel and highlight the friendly and helpful staff. The rooms are clean and comfortable with some featuring beautiful decor and comfy beds. While some guests noted minor cleanliness issues like a dirty shower or dusty headboard, the majority of reviews praise the hotel's cleanliness. Some common areas could use a little more attention, but overall the property is well-maintained. Unfortunately, a few guests had negative experiences including a leaking sink, mold in the shower and even finding a used condom in the room. However, these instances are rare and do not reflect the typical experience at Hotel Napoleon.
The staff at voco Hotel Napoleon Memphis by IHG has been receiving remarkable reviews by guests. Many have expressed how excellent the front office service is, particularly Rocky who is extremely helpful and professional. Guests have described the staff as awesome, friendly, accommodating and down-right cool people. They were also said to be courteous, hospitable and demonstrated exceptional southern hospitality. The security and maintenance staff were also mentioned to be helpful and went above and beyond to ensure guests were comfortable. With a professional attitude and a willingness to assist at all hours, this hotel's staff has truly impressed their guests.
The voco Hotel Napoleon Memphis by IHG's parking situation is a mixed bag according to guest reviews. While some found it confusing or expensive, others appreciated its convenience and proximity to the hotel. The paid garage parking was a point of contention for some, who felt that it should have been included. A few guests struggled to find parking altogether with some resorting to street parking by meter or parking at a competitor hotel's lot. However, others found the parking easy or nice to have on-site. The lack of a valet or designated parking for guests proved to be challenging, but the hotel does offer access to an adjacent lot for a fee. Despite a few negative experiences, most guests seemed to have successfully navigated the parking situation and enjoyed their stay.
voco Hotel Napoleon Memphis by IHG, is a decent place to stay in a great location. It offers facilities and services that are rated between 6 to 9 out of 10 with an overall okay experience. However, some guests were disappointed and expected more for the price they paid, as they felt that it should be priced lower than the $350 a night rate. Despite this, numerous guests complimented the very good amenities and exceptional services provided by the 4.5-star hotel. If you're looking for a fair stay, in a great location, at a price you're comfortable with, Hotel Napoleon is a very good choice.
Location Show Map
Location
Rooms
Beds
Cleanliness
Staff
Parking
4 Star
No, voco Hotel Napoleon Memphis by IHG doesn't have any pool.
No, a spa isn't available at voco Hotel Napoleon Memphis by IHG.
Yes, voco Hotel Napoleon Memphis by IHG welcomes dogs.
Yes, parking facilities are available at voco Hotel Napoleon Memphis by IHG.
Yes, voco Hotel Napoleon Memphis by IHG has a gym.
Location Show Map
More Options
