La Quinta by Wyndham Memphis Primacy Parkway
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Summary of reviewsLa Quinta by Wyndham Memphis Primacy Parkway is well-regarded for its prime location, offering convenient proximity to major highways, shopping centers, restaurants and key Memphis landmarks like Beale Street and the Memphis Zoo. The area is praised for being safe and quiet, enhancing its appeal for both leisure and medical visits. Guests appreciate the spacious and comfortable rooms and the hotel's ample free parking is a definite plus.
Positive aspects of the guest experience include the friendly and helpful attitude of certain staff members, contributing to a more welcoming stay. Families find the hotel accommodating, especially those dealing with emergencies and pet owners benefit from the hotel's pet-friendly policies and designated dog-friendly areas.
However, some areas need significant improvement. The breakfast service often falls short with reports of inadequate replenishment and subpar quality. Cleanliness and maintenance issues are recurrent with many guests noting outdated rooms, unpleasant odors and faulty amenities. Common areas also often appear neglected, contributing to a generally unclean environment.
The hotel's WiFi service has been a consistent problem with frequent disruptions and difficulties in accessing the internet. The pool area also disappoints, frequently reported as closed, dirty or out of service.
Security concerns in the parking area, including car break-ins, warrant better security measures. Despite some positive feedback on clean and comfortable beds, inconsistencies in quality and cleanliness persist. Some staff members exhibit rude and unprofessional behavior, indicating a need for improved management and training.
In summary, La Quinta by Wyndham Memphis Primacy Parkway has a mix of positive aspects such as location, family and pet-friendly facilities and some commendable staff interactions. However, substantial improvements are needed in breakfast service, cleanliness, room maintenance, WiFi reliability, pool management and overall security.
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Positive aspects of the guest experience include the friendly and helpful attitude of certain staff members, contributing to a more welcoming stay. Families find the hotel accommodating, especially those dealing with emergencies and pet owners benefit from the hotel's pet-friendly policies and designated dog-friendly areas.
However, some areas need significant improvement. The breakfast service often falls short with reports of inadequate replenishment and subpar quality. Cleanliness and maintenance issues are recurrent with many guests noting outdated rooms, unpleasant odors and faulty amenities. Common areas also often appear neglected, contributing to a generally unclean environment.
The hotel's WiFi service has been a consistent problem with frequent disruptions and difficulties in accessing the internet. The pool area also disappoints, frequently reported as closed, dirty or out of service.
Security concerns in the parking area, including car break-ins, warrant better security measures. Despite some positive feedback on clean and comfortable beds, inconsistencies in quality and cleanliness persist. Some staff members exhibit rude and unprofessional behavior, indicating a need for improved management and training.
In summary, La Quinta by Wyndham Memphis Primacy Parkway has a mix of positive aspects such as location, family and pet-friendly facilities and some commendable staff interactions. However, substantial improvements are needed in breakfast service, cleanliness, room maintenance, WiFi reliability, pool management and overall security.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
La Quinta by Wyndham Memphis Primacy Parkway enjoys a prime location that guests consistently praise for its convenience and accessibility. Nestled near major highways, it offers easy access to shopping centers, various restaurants and essential facilities like hospitals and testing centers. The hotel's proximity to landmarks such as Beale Street, the Memphis Zoo and the expressways makes it an ideal spot for tourists wanting to explore Memphis. The area is regarded as safe and quiet, adding to the overall appeal. Cleanliness is another highlight, contributing to the positive experience of travelers. Whether in town for medical appointments or leisure, the location meets a wide array of needs, reflecting a balance of convenience, safety and general satisfaction among its guests.
The breakfast experience at La Quinta by Wyndham Memphis Primacy Parkway has received quite a mix of feedback from guests. Positively, some guests appreciated the variety and completeness of the breakfast with mentions of good waffles and fresh fruit. The breakfast lady earned high praise for her fantastic service. Others enjoyed that hot breakfast options, like making their own waffles, were available despite the overall simplicity.
However, many guests cited several shortcomings in the breakfast offerings. A recurring theme was inadequate replenishment of breakfast items and limited choices with reports of meals running out quickly and lack of essential items like milk, juice or fresh coffee. Some guests had to resort to using microwaves to warm up their food. Complaints included specifics like cold coffee, insufficient protein options and poor quality of certain items such as hard-boiled eggs and cereals. At times, only basic grab-and-go options like muffins and juice were available, which left many feeling unsatisfied. Issues like non-operational microwaves, missing waffles and undercooked sausages also surfaced multiple times.
Overall, while a few enjoyed their breakfast experience, many others felt it was underwhelming and poorly managed, contributing to a less than stellar start to their mornings at the hotel.
Guest reviews of the rooms at La Quinta by Wyndham Memphis Primacy Parkway commonly highlight several positive aspects such as the spaciousness and comfort of the beds with many noting that the rooms are large and cozy. Some guests appreciated the quiet atmosphere and the basic amenities provided, like a TV and toiletries. The hotel is also conveniently located in a good area with ample parking.
However, numerous issues were frequently mentioned. Common complaints include rooms being outdated, not very clean and having a persistent bad odor, often of smoke or mildew. Guests experienced faulty amenities, including non-working televisions, air conditioning units and lights. Maintenance problems were evident with broken fixtures like shower rods, thermostats and toilet seats. Additionally, the cleanliness was reported to be subpar with dirt, stains and even pests like ants and roaches being mentioned multiple times.
Overall, while the size and comfort of the rooms were appreciated, there were significant concerns regarding cleanliness and the condition of amenities and fixtures, indicating a need for substantial refurbishment.
While guest reviews of 'La Quinta by Wyndham Memphis Primacy Parkway' highlight some issues with the beds, they also shed light on a few positive aspects. Many reviews praised the beds as comfortable with several guests describing them as very comfortable or super comfortable. Some guests found the beds to be clean and the rooms to have comfortable bedding overall, which contributed to a decent night's sleep. However, there were also numerous complaints regarding the beds' condition, including instances of worn-out mattresses, stains, leaning beds and even broken beds. Some guests mentioned specific problems such as sagging, bugs and uncomfortable sheets, suggesting that the hotel may need to address consistency in bed quality and cleanliness. Despite these issues, the phrase "comfortable beds" appeared frequently, indicating that experiences may vary greatly depending on individual rooms.
Guests' reviews of 'La Quinta by Wyndham Memphis Primacy Parkway' paint a concerning picture when it comes to cleanliness. Many report rooms with sticky floors, stained carpets and furniture marred by various unappealing marks, including burn stains and pet hair accumulation. Bathrooms often seem neglected with several mentions of mold, broken fixtures and ant infestations. The smell of smoke and other unpleasant odors pervades much of the building, contributing to an overall sense of disrepair.
Common areas do not fare much better with guests frequently noting dirty elevators, trash overflow and unclean hallway carpets. The lobby’s condition varies, occasionally tidy during breakfast but generally described as untidy and dirty at other times.
There are reports of specific cleanliness issues, such as hair in bathrooms and on freshly made beds, dirty linens and stained walls. Some rooms even had signs of previous occupants with unemptied trash bins, food left in fridges and unattended cleaning supplies.
Despite this, a few reviewers did find their rooms clean or noted clean and pleasant surroundings. However, these experiences seem to be exceptions rather than the rule.
Overall, the consensus suggests a significant need for thorough cleaning and maintenance throughout the hotel, which might deter prospective guests looking for a comfortable and hygienic stay.
The reviews for the staff at La Quinta by Wyndham Memphis Primacy Parkway are a mix of positive and negative experiences. Guests consistently commend certain staff members for being friendly, helpful and accommodating, contributing to a pleasant stay for many. Several employees are singled out for their politeness, professionalism and willingness to go above and beyond, such as honoring specific requests or providing personal care items.
However, numerous reviews highlight significant issues with rudeness and unprofessional behavior, particularly at the front desk. Some guests experienced unfriendliness, lack of assistance and unresponsiveness to their requests. Reports also mention that certain staff members were dismissive with a few instances of racially insensitive behavior.
The management's effort to control and improve the situation appears inconsistent with some reviewers noting improvements under new management, while others feel that stronger leadership is needed. Overall, while guests appreciate the efforts of friendly and helpful staff members, there are notable concerns about staff conduct and professionalism that need addressing.
Guests at La Quinta by Wyndham Memphis Primacy Parkway reported several challenges with the WiFi service. While the hotel offers basic amenities and security measures such as recording security cameras, there were consistent issues with the WiFi not working properly. Guests experienced frequent disruptions, difficulty accessing the WiFi password and in some cases, a complete lack of available WiFi. Improvements in the hotel's WiFi system would significantly enhance the overall guest experience.
La Quinta by Wyndham Memphis Primacy Parkway has received mixed reviews regarding its pool facilities. While some guests have praised the pool area for being very clean, many have expressed their disappointment with the pool's condition and availability. Unfortunately, the pool was frequently reported as closed, dirty or out of service during guests' stays. Issues ranged from the pool being broken or having no water to being green or cloudy. There were also mentions of the pool being locked and unavailable for use. Despite a few positive notes on cleanliness, the majority of feedback suggests that improvements in the pool area are needed.
La Quinta by Wyndham Memphis Primacy Parkway offers both the positive and challenging aspects of its parking facilities. Guests praise the hotel for having plenty of free parking and ample parking spots, making it easy and convenient to park. The well-lit parking areas and good parking facility contribute to the sense of security. However, some issues need addressing, such as potholes in the parking lot and a generally rundown appearance that includes mentions of a derelict car and a filthy parking area.
Unfortunately, several guests report incidents of car break-ins, highlighting the need for improved security, particularly in the rear parking area and at night. Some reviewers noted that security was intermittently present and when absent, issues tended to arise. To mitigate this, a few guests opted to park their cars in the nearby hospital lot where constant security was provided. While the hotel does offer video surveillance and some recording capabilities, it appears that more comprehensive security measures might be beneficial. Despite the presence of plenty of parking, there is a noted shortfall in handicapped spots.
La Quinta by Wyndham Memphis Primacy Parkway offers various aspects that cater well to families traveling with children. It is acknowledged for its family-friendly atmosphere, making it a suitable choice for family trips. The spacious rooms are particularly appreciated by families of four and amenities tailored for children contribute to the overall family-oriented experience.
However, some reviews highlight challenges such as noise disturbances and a lack of strict policies ensuring guest respect for one another, which may detract from a child's comfort during the stay. Additional criticisms mentioned the absence of a dedicated breakfast option for toddlers and instances of unattended children, raising concerns about child safety and supervision.
Despite these issues, the hotel receives positive feedback for its family-friendly facilities and overall suitability for families. Families who have dealt with emergencies, like house fires, found the suites accommodating with in-room microwaves allowing for convenient meal preparations. This blend of amenities and space makes La Quinta a practical option for many family-focused travelers.
La Quinta by Wyndham Memphis Primacy Parkway offers a consistent three-star experience, providing guests with good amenities and standard services that align with its rating. Despite some expectations for a higher standard typically associated with La Quinta hotels, the amenities and overall value for the money meet the criteria of a three-star establishment. While some reviews indicate occasional lapses in cleanliness, others note that the review scores generally reflect positively on the hotel's quality.
La Quinta by Wyndham Memphis Primacy Parkway appears to be a pet-friendly hotel with facilities and policies that welcome dogs. Guests have noted that pets, including service dogs, are allowed, reflecting the hotel's accommodating stance towards animal companions. There are pet accommodations available and a specific dog-friendly area is designated. However, some reviews mention a lack of an appropriate outside area for walking dogs. Additionally, there were mentions of undesirable aspects such as stray cats around the pool and a meth pipe found outside, which may impact the overall pet-friendly experience. Despite some negative feedback, the hotel generally maintains a welcoming environment for pets.
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Location
Breakfast
However, many guests cited several shortcomings in the breakfast offerings. A recurring theme was inadequate replenishment of breakfast items and limited choices with reports of meals running out quickly and lack of essential items like milk, juice or fresh coffee. Some guests had to resort to using microwaves to warm up their food. Complaints included specifics like cold coffee, insufficient protein options and poor quality of certain items such as hard-boiled eggs and cereals. At times, only basic grab-and-go options like muffins and juice were available, which left many feeling unsatisfied. Issues like non-operational microwaves, missing waffles and undercooked sausages also surfaced multiple times.
Overall, while a few enjoyed their breakfast experience, many others felt it was underwhelming and poorly managed, contributing to a less than stellar start to their mornings at the hotel.
Rooms
However, numerous issues were frequently mentioned. Common complaints include rooms being outdated, not very clean and having a persistent bad odor, often of smoke or mildew. Guests experienced faulty amenities, including non-working televisions, air conditioning units and lights. Maintenance problems were evident with broken fixtures like shower rods, thermostats and toilet seats. Additionally, the cleanliness was reported to be subpar with dirt, stains and even pests like ants and roaches being mentioned multiple times.
Overall, while the size and comfort of the rooms were appreciated, there were significant concerns regarding cleanliness and the condition of amenities and fixtures, indicating a need for substantial refurbishment.
Beds
Cleanliness
Common areas do not fare much better with guests frequently noting dirty elevators, trash overflow and unclean hallway carpets. The lobby’s condition varies, occasionally tidy during breakfast but generally described as untidy and dirty at other times.
There are reports of specific cleanliness issues, such as hair in bathrooms and on freshly made beds, dirty linens and stained walls. Some rooms even had signs of previous occupants with unemptied trash bins, food left in fridges and unattended cleaning supplies.
Despite this, a few reviewers did find their rooms clean or noted clean and pleasant surroundings. However, these experiences seem to be exceptions rather than the rule.
Overall, the consensus suggests a significant need for thorough cleaning and maintenance throughout the hotel, which might deter prospective guests looking for a comfortable and hygienic stay.
Staff
However, numerous reviews highlight significant issues with rudeness and unprofessional behavior, particularly at the front desk. Some guests experienced unfriendliness, lack of assistance and unresponsiveness to their requests. Reports also mention that certain staff members were dismissive with a few instances of racially insensitive behavior.
The management's effort to control and improve the situation appears inconsistent with some reviewers noting improvements under new management, while others feel that stronger leadership is needed. Overall, while guests appreciate the efforts of friendly and helpful staff members, there are notable concerns about staff conduct and professionalism that need addressing.
Wi-Fi
Pool
Parking
Unfortunately, several guests report incidents of car break-ins, highlighting the need for improved security, particularly in the rear parking area and at night. Some reviewers noted that security was intermittently present and when absent, issues tended to arise. To mitigate this, a few guests opted to park their cars in the nearby hospital lot where constant security was provided. While the hotel does offer video surveillance and some recording capabilities, it appears that more comprehensive security measures might be beneficial. Despite the presence of plenty of parking, there is a noted shortfall in handicapped spots.
Family
However, some reviews highlight challenges such as noise disturbances and a lack of strict policies ensuring guest respect for one another, which may detract from a child's comfort during the stay. Additional criticisms mentioned the absence of a dedicated breakfast option for toddlers and instances of unattended children, raising concerns about child safety and supervision.
Despite these issues, the hotel receives positive feedback for its family-friendly facilities and overall suitability for families. Families who have dealt with emergencies, like house fires, found the suites accommodating with in-room microwaves allowing for convenient meal preparations. This blend of amenities and space makes La Quinta a practical option for many family-focused travelers.
3 Star
Dog Friendly
Yes, La Quinta by Wyndham Memphis Primacy Parkway has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at La Quinta by Wyndham Memphis Primacy Parkway.
Yes, La Quinta by Wyndham Memphis Primacy Parkway welcomes dogs.
Yes, parking facilities are available at La Quinta by Wyndham Memphis Primacy Parkway.
Yes, La Quinta by Wyndham Memphis Primacy Parkway has a gym.
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