Emaar Elite Hotel
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Summary of reviewsEmaar Elite Hotel generally receives positive feedback, particularly for its strategic location, cleanliness and staff hospitality. The hotel is conveniently situated close to the Haram, making it a favorable option for guests visiting the Holy Mosque, which is about a 10 to 15-minute walk or a short shuttle ride away. Despite the uphill terrain posing challenges for some, regular shuttle services and affordable taxis mitigate this issue. The surrounding area offers essential amenities including eateries, pharmacies and shops, further enhancing the convenience of the location.
Guests appreciate the clean, modern and spacious rooms with new furniture and contemporary decor. The overall cleanliness of the hotel is frequently commended with immaculate rooms, beds and bathrooms contributing to a comfortable stay. Though there are occasional complaints about room service and a few maintenance issues, the general atmosphere remains positive.
The staff at Emaar Elite Hotel are praised for their friendliness and professionalism, particularly the reception and housekeeping teams. Specific staff members are often highlighted for their exceptional service, contributing significantly to a pleasant hotel experience. While there are minor criticisms regarding inconsistencies in service and language proficiency, the overall sentiments towards the hotel staff are favorable.
Breakfast at the hotel garners mixed reviews with some guests appreciating its simplicity and affordability while others feel the offerings lack variety and quality. There are also discrepancies regarding the availability of breakfast with some guests indicating it was not included in their bookings.
Wi-Fi service is another area where experiences vary; while some guests find the connection satisfactory, many report issues with signal strength and reliability. Bed comfort also receives mixed feedback; while some guests enjoy the bedding, others find it less comfortable, particularly for larger groups or in noisier rooms.
The hotel caters well to guests relying on public transport with a bus stop right outside and a government-operated shuttle bus to the mosque. However, accessibility for elderly or disabled guests is a concern due to the steep slope and limited parking options.
Overall, Emaar Elite Hotel offers a commendable stay experience with excellent cleanliness, a strategic location and hospitable staff. While there are areas for improvement, particularly in breakfast offerings and Wi-Fi service, the hotel's value for money and convenience make it a solid choice for visitors.
Categories
Guests appreciate the clean, modern and spacious rooms with new furniture and contemporary decor. The overall cleanliness of the hotel is frequently commended with immaculate rooms, beds and bathrooms contributing to a comfortable stay. Though there are occasional complaints about room service and a few maintenance issues, the general atmosphere remains positive.
The staff at Emaar Elite Hotel are praised for their friendliness and professionalism, particularly the reception and housekeeping teams. Specific staff members are often highlighted for their exceptional service, contributing significantly to a pleasant hotel experience. While there are minor criticisms regarding inconsistencies in service and language proficiency, the overall sentiments towards the hotel staff are favorable.
Breakfast at the hotel garners mixed reviews with some guests appreciating its simplicity and affordability while others feel the offerings lack variety and quality. There are also discrepancies regarding the availability of breakfast with some guests indicating it was not included in their bookings.
Wi-Fi service is another area where experiences vary; while some guests find the connection satisfactory, many report issues with signal strength and reliability. Bed comfort also receives mixed feedback; while some guests enjoy the bedding, others find it less comfortable, particularly for larger groups or in noisier rooms.
The hotel caters well to guests relying on public transport with a bus stop right outside and a government-operated shuttle bus to the mosque. However, accessibility for elderly or disabled guests is a concern due to the steep slope and limited parking options.
Overall, Emaar Elite Hotel offers a commendable stay experience with excellent cleanliness, a strategic location and hospitable staff. While there are areas for improvement, particularly in breakfast offerings and Wi-Fi service, the hotel's value for money and convenience make it a solid choice for visitors.
Cheap Hotel
This hotel is a well-regarded budget option, known for its clean rooms and efficient service. It provides essential amenities at a reasonable price, making it ideal for pilgrims and short-term stays.
Accessible Hotel
Emaar Elite Hotel offers rooms and facilities for disabled guests and is wheelchair accessible. Entire units are wheelchair accessible.
3-Star Hotel
Emaar Elite Hotel is known for its clean, modern rooms and comfortable beds. It is located within a reasonable distance of the Haram and offers shuttle services, making it convenient for pilgrims.
Business Hotel
About Emaar Elite Hotel
License: 10006227
Guest Reviews
Location
The hotel’s elevated position on a hill does pose a challenge for some, especially those with mobility issues or older guests, as the return journey from the mosque can be quite steep and exhausting. However, the hotel compensates for this by offering regular shuttle services that operate every half hour, providing easier access to and from the Haram. Taxis are also easily available and affordable, typically costing around 10 to 15 SAR for a quick ride to the mosque.
The surrounding area includes various amenities such as eateries, pharmacies and shops, adding convenience for guests. The nearby facilities offer essential services and a range of dining options, making the stay more pleasant and practical. The presence of a grocery store and restaurant adjacent to the hotel further enhances its appeal.
While a few reviews describe the location as slightly far or not ideal, the overall sentiment is that the Emaar Elite Hotel offers excellent value for money given its strategic location, clean facilities and frequent shuttle service. Some guests highlight the convenience of the bus stop nearby and the relatively short taxi rides required to reach the mosque, underscoring the accessibility despite the uphill terrain.
Overall, the location of the Emaar Elite Hotel is lauded for its proximity to the Holy Mosque, practical amenities nearby and the accessibility options provided, balancing the minor inconvenience of the hill with substantial benefits.
Breakfast
However, the breakfast offerings have room for improvement. Comments indicate that the breakfast menu lacks diversity and that the selection of dishes is quite limited. Some guests expressed dissatisfaction, noting expired pastries, poor selections and overall disappointing experiences. Suggestions for more breakfast options and better food variety were common with several guests pointing out the absence of basic amenities like complimentary drinks, tea, coffee and sugar.
There is also a significant inconsistency in breakfast availability with some guests confirming breakfast inclusion in their bookings, while others indicated that the hotel does not provide breakfast at all, as there is no restaurant on site.
In summary, while there are positive aspects of the breakfast at Emaar Elite Hotel, many guests feel that enhancements are necessary to elevate the overall dining experience.
Rooms
The hotel maintains a high standard of room cleanliness, which many guests appreciate. However, there are occasional reports of less-than-satisfactory room service during stays with some rooms not being tidied up regularly. Issues such as stained carpets, malfunctioning windows and insufficient lighting also detracted from the experience for a few guests. Additionally, some reviewers mention discomfort due to noisy air conditioning and uncomfortable beds.
Guests value the proximity of the hotel to the Haram and the availability of shuttle services is a positive note. Though rooms sometimes suffer from limited ventilation, the general ambiance is pleasant, aided by a welcoming and fresh-smelling environment on arrival. While lacking room amenities such as bottled water initially and continuous room service, the hotel compensates with clean, well-decorated spaces that offer a decent level of comfort for a reasonable price.
Beds
Cleanliness
Staff
Housekeeping and service staff, while occasionally critiqued for inconsistencies, are generally noted for their helpfulness and professionalism with guests appreciating the quick response to requests and the dedication to maintaining the hotel’s cleanliness. The shuttle service provided by friendly and cooperative drivers also contributes to the convenience and comfort of the guests.
Despite a few instances of rudeness and lack of English proficiency among some staff members, the overall sentiment remains positive. Staff members are often described as polite, supportive and cheerful, creating a hospitable environment that enhances the overall stay experience at Emaar Elite Hotel. The hotel management's attention to hospitality and the quality-to-price ratio has left many guests recommending it as a reliable choice for their next visit.
Wi-Fi
3 Star
Accessible
The hotel is strategically situated close to essential services, including a pharmacy, hair salon, convenience store, laundry, barbershop and several restaurants, ensuring that guests have everything they need within easy reach. The walkability of the area is also advantageous with the Haram shrine a mere 10-minute walk away for those who are able.
However, the hotel's location on a steep slope poses challenges for the elderly and wheelchair users, particularly in accessing the Haram without a taxi. While the hotel itself is new and boasts many lifts, there is still a noted shortage of buses specifically transporting guests to the sanctuary. Parking remains an issue with very few spots available and none open to customers, complicating matters for those with private vehicles. Additionally, there is no WIFI available, which may inconvenience some guests.
In summary, while Emaar Elite Hotel provides excellent bus services and is conveniently located near various services, certain accessibility features could be improved to better accommodate elderly and disabled guests.
No, Emaar Elite Hotel doesn't have any pool.
No, a spa isn't available at Emaar Elite Hotel.
No, Emaar Elite Hotel doesn't allow dogs.
No, parking facilities aren't available at Emaar Elite Hotel.
No, Emaar Elite Hotel doesn't have a gym.
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