Mazatlan23.24579900,
-106.45325300,
Avenida Camarón Sábalo #601 Z #601 Zona Dorada(Show on Map)
7.1
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsOcean View Beach Hotel, situated along the beautiful shoreline of the Golden Zone on Camarón Sábalo Avenue, stands out for its prime beachside location and breathtaking ocean views, which frequently receive high praise from guests. The hotel's strategic positioning offers convenient access to key attractions, making it ideal for leisurely walks and exploring the lively surroundings. The staff at the hotel are often noted for their friendliness and helpfulness, contributing positively to the overall guest experience.
The breakfast experience at the hotel receives mixed reviews with numerous guests enjoying the tasty offerings and friendly service. However, there are criticisms about the lack of variety organizational issues and overall food quality. Many guests appreciate the value of the inclusive breakfast, but improvements are suggested to enhance the morning dining experience.
Rooms at Ocean View Beach Hotel are generally described as spacious, clean and comfortable with beautiful sea views. However, the outdated furnishings, maintenance problems and inconsistent cleanliness are common concerns. Despite these issues, the combination of spacious accommodations and picturesque views makes for a pleasant stay for many guests.
Cleanliness and maintenance appear to be significant areas needing improvement, as many guests reported dirty rooms, inadequately cleaned floors and a lack of basic amenities. The presence of pests has also been highlighted, which adversely impacts the guest experience despite some positive feedback about the service and the cleanliness of the dining room.
The staff receives considerable acclaim for their friendly demeanor and helpfulness, particularly at the reception and during check-in and check-out processes. Nonetheless, there are inconsistencies in service quality with some guests encountering untrained or inattentive employees, suggesting a need for more consistent customer service training.
The pool area offers a mixed experience. While many guests appreciate the cleanliness, warm water and stunning ocean views, some have reported issues with cleanliness, broken tiles and insufficient loungers. Enhancing the maintenance and availability of amenities around the pool would significantly improve guest satisfaction.
The beach adjacent to the hotel is a highlight for many, providing a vibrant atmosphere with stunning views, although the lack of amenities such as lounge chairs and shade is noted. The closeness of the beach to the pool adds convenience, making it an appealing location for relaxation and exploration.
The parking situation at the hotel is often criticized for its limited availability and challenging maneuverability. Improvements to the parking area would enhance the overall guest experience.
For families, the hotel provides a welcoming environment with many guests enjoying their stays with children and looking forward to returning. However, there are areas for improvement, particularly regarding the condition of the children's pool and interactions with some staff members.
The beds at the hotel are a notable concern with many guests reporting old, sagging and uncomfortable mattresses, as well as lumpy pillows and worn bed linens. Addressing these issues would greatly enhance the quality of sleep and overall guest experience.
In conclusion, while Ocean View Beach Hotel offers a prime location, friendly staff and beautiful views, there are several areas needing attention, particularly in cleanliness, maintenance, breakfast variety and bed quality. Improving these aspects would significantly enhance the overall guest experience. Show more
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Categories
Beachfront Hotel
Located in the Golden Zone, this hotel offers a beachfront location and comfortable accommodations. It is well-regarded for its convenient access to the beach and local attractions.
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
What is the name of the beach?Playa Gaviotas
What is the type of the beach?Sand
Is it possible to swim?Yes
Are there umbrellas and sun loungers?Yes
Are the umbrellas and sun loungers free?Yes
Are there non-motorized watersports available?
Windsurfing
Surfing
Sail boats
Are there motor watersports available?
Water skiing
Sea parachute
Motor boat hire
Is diving equipment available?No
Are diving lessons provided?No
Is the beach shallow?Yes
Is the beach suitable for children?Yes
Are there any of these available?
Lifeguard
Is there a shop in the hotel or nearby where swimsuits, masks and other stuff can be purchased?Yes
Located on Avenida Camarón Sábalo in the Zona Dorada, this hotel provides convenient beach access. Guests can easily enjoy the nearby beach.
Romantic Hotel
Located in the Golden Zone, the Ocean View Beach Hotel offers easy access to the beach and local attractions. The hotel provides comfortable accommodations with ocean views, creating a romantic setting for couples. Guests can enjoy nearby dining and entertainment options.
Hotel with Parking
Ocean View Beach Hotel offers free private parking. Guests have access to a designated parking area on site, providing readily available parking without additional cost.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Number of pools2
Pool 1 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Separate shallow children's pool
In the pool there is also:
an area designated for children
Pool minimum depth:1 m
Pool maximum depth:1,4 m
Pool maximum length:25 m
When is the pool open?All year
Opening hours:08:00 - 20:00
The pool also has:
Pool bar
Lifeguard supervision
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Additional information about the pool:Climatized Pool
Pool 2 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Separate shallow children's pool
Pool minimum depth:0,5 m
Pool maximum depth:0,5 m
Pool maximum length:5 m
When is the pool open?All year
Opening hours:08:00 - 20:00
The pool also has:
Pool bar
Lifeguard supervision
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Additional information about the pool:climatized pool
Double Room With Two Double Beds with Sea ViewThis twin room provides a pool with a view. This air-conditioned twin room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Standard Queen Room with Sea ViewThis double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Double Standard City viewThe pool with a view is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.
Double Room No ViewThis double room's standout feature is the pool with a view. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Guest Reviews
7.1
Good
Location
Nestled along the shores of the Golden Zone on Camarón Sábalo Avenue, Ocean View Beach Hotel boasts a prime location that guests consistently rave about. Situated right by the beach, it offers breathtaking ocean views that enhance the overall experience. Its accessibility and proximity to key attractions make it an ideal spot for beach walks and exploring the lively surroundings. The hotel's location is not only strategic for leisure but also greatly appreciated by visitors for its convenience and picturesque setting. The added benefit of inclusive breakfast and pleasant, friendly staff further complements the excellent location, making stays comfortable and enjoyable. While some have noted areas in need of maintenance, overall, the combination of great views, favorable beach access and overall good service and cleanliness create a compelling case for this well-situated hotel in the heart of the Golden Zone.
Breakfast
At Ocean View Beach Hotel, breakfast experiences vary widely among guests. Many reviews highlight that the breakfast buffet often lacks variety and can be quite limited. Some mention that the options available are repetitive and not always freshly prepared with items like reheated pancakes falling apart. Despite such feedback, a significant number of guests appreciate the breakfast for its value considering the price, describing it as very tasty and delicious. The friendliness of the breakfast staff and their attentiveness also receive praise, even when service is slow or food needs to be reheated upon request.
However, several reviews point out organizational issues with some guests noting that breakfast is sometimes disorganized, lacking utensils and often described the food as bland. Complaints about flies in the coffee area and the general cleanliness of the breakfast space also emerged. Nonetheless, there are pockets of positive feedback with some guests enjoying their breakfast experience and commenting on the excellent preparation and good food quality.
Overall, while some guests find the breakfast satisfactory and even excellent in terms of flavor and service, many suggest improvements in variety organization and overall food quality to enhance the morning dining experience at the hotel.
Rooms
Ocean View Beach Hotel offers rooms that are generally described as spacious, clean and comfortable. Many guests appreciated the ample light and sea views that some rooms provided, which offered a serene and picturesque backdrop to their stay. However, there are notable issues that need attention. The conditions of the rooms' furnishings are largely outdated with many pieces being old and worn down. Some mattresses were described as uncomfortable with "sink holes" in them. Guests also highlighted recurring maintenance problems, including broken windows, insufficient air conditioning, clogged drains and a general lack of cleanliness upon arrival. There were instances where basic amenities like bath towels, soap and shampoo were missing. Although the hotel staff were noted for their friendliness, the need for thorough maintenance and better upkeep of rooms was a consistent theme in the reviews. Despite these drawbacks, the combination of spacious rooms and great views made for a generally pleasant stay for many guests.
Beds
The beds at Ocean View Beach Hotel appear to be a significant concern for many guests. Numerous reviews detail issues with old and sagging mattresses, some even describing them as having "sink holes" in the middle, which led to notably uncomfortable sleeping experiences. The mattresses are often cited as either too hard or overly soft, resulting in poor rest. Pillows also receive criticism, frequently described as lumpy and uncomfortable. Guests also noted worn bed linens and issues with bed sizes not matching what was promised during booking. Overall, it seems that improving the quality of the beds at the hotel could greatly enhance the guest experience.
Cleanliness
The Ocean View Beach Hotel appears to struggle significantly with cleanliness and maintenance issues, according to guest reviews. Many guests reported that rooms were not cleaned properly with specific complaints about dirty rooms, unswept and unmopped floors, inadequate towel supply and dirty bedding. Some reviews mentioned encounters with cockroaches and mice, highlighting more severe sanitation problems.
Despite these issues, there was some positive feedback about certain aspects of the service, specifically the staff and the dining room, which was noted as clean. However, the overall condition of the hotel's facilities, including the need for structural repairs and maintenance, seemed to overshadow the positive aspects. Guests frequently expressed dissatisfaction with the overall upkeep, making it clear that improvements in cleanliness and maintenance are needed to enhance the guest experience.
Although the location was favorable and there was commendation for the dining area's cleanliness, the critical focus remained on the need for better housekeeping practices and facility maintenance to meet guest expectations.
Staff
Ocean View Beach Hotel has garnered a mix of reviews focusing on the service provided by its staff. Guests frequently highlight the staff's friendly demeanor and their helpfulness with many visitors noting that the team is attentive and makes an effort to assist with requests despite language barriers. The reception staff, in particular, often receives praise for their efficient service during check-in and check-out processes and the overall service at breakfast is commended.
However, reviews also indicate inconsistencies in the quality of service. While some guests have had positive experiences with very friendly housekeepers and polite receptionists, others encountered rude and untrained employees, especially in the pool area and the restaurant. Issues such as lack of attentiveness and a serious attitude from the reception staff are reported, contrasting sharply with experiences of other guests who found the personnel to be incredibly kind and welcoming.
In summary, while many guests have enjoyed the warmth and helpful nature of the staff at Ocean View Beach Hotel, others have experienced less favorable interactions, pointing towards a need for more consistent customer service training across all areas of the hotel.
Pool
The pool area at the Ocean View Beach Hotel offers a mixed bag of experiences according to guest reviews. On the positive side, the pool provides a refreshing escape from the sun with many appreciating its cleanliness and warm, inviting water. The pool's size accommodates different swimmers with its varying depths and it even has a temperature-controlled option that adds to guest comfort, especially on windy days. There's a stunning ocean view from the pool and excellent service from wait staff enhances the overall experience.
However, some guests were less pleased. There were mentions of the pool being dirty and insufficient loungers to accommodate all guests. Issues with animals and insects around the pool area were noted and some encountered broken tiles and ongoing pool renovations during their stay. Additionally, the pool's early closing time and the limited availability of food and drinks poolside were seen as drawbacks.
Overall, while the luxurious feel of the pool and the beautiful ocean view are definite highlights, improvements in maintenance and availability of amenities would significantly boost the guest experience at Ocean View Beach Hotel.
Beach
Ocean View Beach Hotel stands out for its prime location and stunning beach views, providing easy access to a lovely beach with a picturesque view of nearby islands and the city skyline. Guests can enjoy a vibrant beach atmosphere, often enhanced by live bands and the hotel’s strategic position in the Golden Zone makes it ideal for leisurely walks and exploring local businesses.
While the beach is public and lacks certain amenities such as palapas and lounge chairs, it remains a beautiful and tranquil spot, perfect for walking and relaxation. The proximity of the beach to the hotel’s pool area adds to the convenience, though some guests noted the need for more green areas and shade around the pool.
Despite some minor shortcomings in beach facilities, many guests appreciate the excellent sea views from their rooms and the overall enjoyable beach experience. The beach's spaciousness and the nearby restaurant options contribute to the overall appeal, making Ocean View Beach Hotel a favorable choice for those looking to bask in serene coastal beauty.
Parking
Ocean View Beach Hotel offers a cozy and inviting reception area, but its parking situation has room for improvement. The provided parking is quite limited, accommodating only around ten cars, which frequently results in guests needing to find alternative parking solutions. Several reviews point out that the parking area is undersized relative to the number of rooms, making it challenging to find a spot, particularly during peak times. Moreover, maneuvering in and out of the lot can be difficult due to its small size. While the reception area is comfortable and welcoming, improvements in parking availability and cleanliness around the parking area would significantly enhance the overall guest experience.
Family
Families who stay at Ocean View Beach Hotel often highlight a comfortable and enjoyable experience, making it a good option for those with children. Many guests look forward to returning with their kids, as the overall atmosphere is conducive to family vacations. Though some find areas for improvement, such as the condition of the children's pool and interactions with certain staff members, the hotel's other amenities, including a beautiful beach and warm pool water, make for a pleasant stay. Despite some complaints about the facilities, families, including those with twins, find the hotel suitable for gatherings like family weddings, where they spend quality time together in a welcoming environment.
Yes, Ocean View Beach Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Ocean View Beach Hotel.
No, Ocean View Beach Hotel doesn't allow dogs.
Yes, parking facilities are available at Ocean View Beach Hotel.