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Summary of reviewsThe DoubleTree by Hilton Manchester Downtown is a great option for travelers looking for a comfortable and cozy stay in the heart of the city. Guests rave about the convenient location with many attractions within walking distance, including the SNHU arena for concerts and shows. The hotel is also close to shopping and an array of excellent restaurants and bars. Guests appreciate the cleanliness of the hotel and the pleasant attitude of the staff, despite some issues with charging and third-party bookings. The hotel offers a delicious breakfast each day with many reviews praising the variety of options available on the breakfast buffet. The Sunday buffet breakfast was particularly loved by some guests. The hotel offers clean and spacious rooms with comfortable beds and nice bathrooms. While some guests mentioned outdated decor, they still found the rooms clean and updated. The staff at DoubleTree by Hilton Manchester Downtown are praised by guests for their exceptional friendliness and customer service. The majority of staff are described as accommodating, outgoing and polite. The hotel's pool and hot tub are a desirable feature for guests when they are open for use. The DoubleTree by Hilton Manchester Downtown is a very good option for travelers seeking a pleasant hotel experience in Manchester. Show more
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Categories
Hotel for Honeymoon
This hotel provides a luxurious experience with modern amenities and excellent service. Its central location offers easy access to dining and entertainment, and the comfortable rooms ensure a relaxing stay for honeymooners.
Family Friendly Hotel
This hotel offers complimentary cribs and child-friendly amenities such as window guards. These features ensure a comfortable and safe stay for families.
Hotel with Swimming Pool
This hotel features a swimming pool and is a well-regarded establishment within the Hilton brand, suggesting a higher standard of amenities and service.
Indoor Pool
Business Hotel
The hotel offers refined comfort and is suitable for business or leisure. It also provides spa services.
Hotel with Parking
Located in downtown Manchester, this hotel offers convenient parking facilities for guests visiting the city center. It provides a secure parking area.
EV charging stations
Accessible Hotel
This hotel offers 4 accessible parking spaces, assistive listening devices, and Braille signage. It features lever door handles, a 91-centimeter wide lift door, and a stair-free path to the entrance. Ten accessible rooms and one suite are available, with three featuring roll-in showers and all equipped for the hearing-impaired, and a swimming pool with an ADA lift.
Hotel with Gym
Includes a fitness center for guests. Its downtown location provides easy access to city amenities and attractions.
Hotel with EV Charging Stations
As part of the Hilton brand, it aligns with Hilton's sustainability initiatives, which often include providing EV charging stations for guests. The downtown location also caters to business travelers who may use electric vehicles.
Hotel with Indoor Pool
Offering an indoor pool, this hotel is a well-regarded option in downtown Manchester with positive guest reviews.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel near Nightlife Spots
4-Star Hotel
Room Types
Double Room with Two Double BedsThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
King RoomThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Corner King RoomThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
King Room with Mountain ViewThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
King Room - Hearing AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
King SuiteThe spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Queen Room with Two Queen BedsThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Queen Guest Room - Mobility AccessibleThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Double Room with Two Double Beds and Mountain ViewThe quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
The DoubleTree by Hilton Manchester Downtown is located in the heart of Manchester, making it the perfect base for exploring the city. Guests rave about the convenient location with many attractions within walking distance, including the SNHU arena for concerts and shows. The hotel is also close to shopping and an array of excellent restaurants and bars. Guests who are visiting the city for college tours or graduation ceremonies also appreciate the hotel's central location. Parking is available nearby and the hotel is well-kept with friendly staff. With such a great location, staying at the DoubleTree by Hilton Manchester Downtown ensures that guests will have an unforgettable stay in this vibrant city.
Breakfast
Guests at the DoubleTree by Hilton Manchester Downtown can enjoy a delicious breakfast each day with many reviews praising the variety of options available on the breakfast buffet. The Sunday buffet breakfast was particularly loved by some guests. While a few reviews mentioned the high price of breakfast or the lack of complimentary breakfast, generally guests enjoyed the food and selection. Some guests also mentioned the warm cookies given upon check-in, which added to the overall positive experience. Additionally, the hotel restaurant received praise for its delicious food.
Rooms
If you're looking for a place to stay in Manchester Downtown, DoubleTree by Hilton offers a great value. Guests raved about the clean and spacious rooms with comfortable beds and nice bathrooms. Some lucky guests got a view of the city and mountains in the distance. The hotel offers nice lighting and TV options and had everything guests needed. While some guests mentioned outdated decor, they still found the rooms clean and updated. Unfortunately, a few guests encountered issues with cleanliness - namely hair in the tub or dust on the headboard. The hotel staff seemed accommodating, although some guests were disappointed with the lack of towels for a room that sleeps four. Some guests had issues with the sink not draining or encountering spiders in the room. It's important to note that some rooms come with a pullout couch, which some guests found uncomfortable to sleep on. Overall, while some guests paid extra for nice rooms, others found the rooms decent for the price. However, some guests felt the hotel was overpriced and worn out.
Beds
The DoubleTree by Hilton Manchester Downtown offers guests a comfortable stay with great quality beds. Many guests boast about the super comfortable and clean beds with some even saying they were the highlight of their stay. The pillows are mentioned to be on the softer side, but the overall consensus is that the beds are comfortable and perfect after a long day exploring the city or attending business meetings. Guest rooms themselves are also highlighted as being clean with a nice bathroom and a huge TV. All in all, the DoubleTree by Hilton Manchester Downtown is a great option for travelers looking for a comfortable and cozy stay in the heart of the city.
Cleanliness
The DoubleTree by Hilton Manchester Downtown lives up to its reputation for cleanliness and excellent service with the majority of guests finding their accommodations very clean and neat. Guests rave about the comfort of the beds and the spacious and pristine rooms with a luxury feel. While some guests noted areas where a focus on attention to detail is needed during cleaning, the hotel staff is described as super friendly and always accommodating. Bonus features include a nice restaurant and pool and guests love the location and convenience.
Staff
The staff at DoubleTree by Hilton Manchester Downtown are praised by guests for their exceptional friendliness and customer service. Stephanie and J at the front desk and the bar respectively are highlighted as exceptional employees who deserve recognition. The majority of staff are described as accommodating, outgoing and polite. However, some guests report encountering rude or disinterested staff. Overall, guests appreciate the cleanliness of the hotel and the pleasant attitude of the staff, despite some issues with charging and third-party bookings. The food and beverage staff are frequently commended, while the wait staff receive mixed reviews. Despite this, the staff at this hotel clearly strive to make guests feel welcome and valued during their stay.
Pool
Unfortunately, some guests were disappointed to find that the pool and hot tub were closed due to maintenance during their stay at the DoubleTree by Hilton Manchester Downtown. Some guests were not notified prior to their arrival and were looking forward to using the pool. However, other guests had positive experiences with the pool and found it to be refreshing. Some guests even mentioned that they wished there were more chairs available poolside. Overall, it seems that the hotel's pool and hot tub are a desirable feature for guests when they are open for use.
Parking
The DoubleTree by Hilton Manchester Downtown offers convenient parking options for guests, including an easily accessible garage with many spaces. While there is an additional charge for parking, guests appreciate the reduced rate offered by the hotel. Some guests felt that parking should be included in the price of the room, but overall the convenience and efficiency of the parking options were appreciated. Some guests experienced issues with parking charges not being clearly communicated, but the garage does offer an EV charging spot. Despite some minor inconveniences such as a broken sensor or a long wait during rush hour, guests enjoyed having the option of a garage to park their cars in.
4 Star
The DoubleTree by Hilton Manchester Downtown is a pretty standard Hilton hotel with a great location near many restaurants and entertainment venues. The hotel is well decorated and fancy, making it a Superb option for travelers looking for a decent stay in Manchester. While some guests have found the hotel to be a bit expensive and its lack of amenities disappointing, others have described their stay as Exceptional, comfortable and like the comfort of home when they need it most. Some guests have even celebrated special occasions at the hotel, stating they would certainly stay here again. However, it is important to note that some guests think the hotel is not a true four-star property and that the city itself can be somewhat dirty. Overall, the DoubleTree by Hilton Manchester Downtown is a very good option for travelers seeking a pleasant hotel experience in Manchester.
Yes, DoubleTree by Hilton Manchester Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at DoubleTree by Hilton Manchester Downtown.
No, DoubleTree by Hilton Manchester Downtown doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Manchester Downtown.
Yes, DoubleTree by Hilton Manchester Downtown has a gym.