E&O Residences Kuala Lumpur
Kuala Lumpur
3.15238700,
101.70778800
,
No 1, Jalan Tengah, Off Jalan Sultan Ismail, 50450 Kuala Lumpur
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Summary of reviewsE&O Residences Kuala Lumpur stands out as an excellent choice for both leisure and business travelers, thanks largely to its exceptional location in the heart of Kuala Lumpur. Guests particularly appreciate the easy access to major attractions like the Petronas Twin Towers, KLCC and Pavilion shopping center as well as the convenient proximity to public transportation. The bustling neighborhood, full of dining options and grocery stores, enhances the overall appeal. The residence offers spacious and beautifully appointed apartments that provide a serene retreat with panoramic city views, making it an ideal spot for exploring the city while ensuring a peaceful environment.
The spaciousness and comfort of the apartments receive consistent praise. Guests highlight the large, clean and well-equipped units featuring full kitchens, living rooms and spacious bathrooms. The modern interiors and high-standard furnishings are especially appreciated, although some visitors have noted a need for renovation in certain areas. Despite minor maintenance and cleanliness issues, the generous layouts remain a key attraction, making the residence particularly suitable for families and those needing extra space.
The pool area is another major highlight, often described as luxurious and relaxing. The large swimming pool, surrounded by greenery, offers a serene escape, despite some limitations like shaded areas and rough tiles. Additional features such as the child-friendly pool and various secluded dipping pools cater to guests of all ages, contributing to a pleasant and enjoyable experience.
Guest reviews also commend the staff for their friendliness and helpfulness. The reception team, security guards, housekeeping and gardeners are frequently mentioned for their professionalism and genuine hospitality. However, occasional service lapses and strict check-out policies have been noted, indicating room for improvement in maintaining consistent service quality.
Parking facilities at the residence are well-regarded. The secure and spacious parking options, though accompanied by minor navigation challenges, offer guests convenience and peace of mind. The positive experiences with parking enhance the overall guest stay.
The family-friendly environment at E&O Residences is frequently praised, making it a popular choice for those traveling with children. Spacious units, secure facilities and kid-friendly amenities like pools and play areas contribute to a satisfying family experience. Although some amenities, such as the playground, require better maintenance, the overall sentiment remains positive with several families expressing a preference for returning.
While the breakfast service at E&O Residences has mixed reviews with many guests pointing out a lack of variety and quality, the overall consensus suggests room for enhancement. The reliance on neighboring cafes and the absence of a breakfast buffet often lead to guest disappointment.
However, despite some inconsistencies in WiFi performance and the firmness of the mattresses, the majority of feedback about the beds is positive with many guests finding them large and comfortable, contributing to a good night’s sleep.
In summary, E&O Residences Kuala Lumpur offers a prime location, spacious and well-equipped apartments, a relaxing pool area and friendly staff, making it a top choice for travelers looking to enjoy the best of Kuala Lumpur. While areas like breakfast and WiFi performance could use improvement, the overall experience remains highly positive.
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The spaciousness and comfort of the apartments receive consistent praise. Guests highlight the large, clean and well-equipped units featuring full kitchens, living rooms and spacious bathrooms. The modern interiors and high-standard furnishings are especially appreciated, although some visitors have noted a need for renovation in certain areas. Despite minor maintenance and cleanliness issues, the generous layouts remain a key attraction, making the residence particularly suitable for families and those needing extra space.
The pool area is another major highlight, often described as luxurious and relaxing. The large swimming pool, surrounded by greenery, offers a serene escape, despite some limitations like shaded areas and rough tiles. Additional features such as the child-friendly pool and various secluded dipping pools cater to guests of all ages, contributing to a pleasant and enjoyable experience.
Guest reviews also commend the staff for their friendliness and helpfulness. The reception team, security guards, housekeeping and gardeners are frequently mentioned for their professionalism and genuine hospitality. However, occasional service lapses and strict check-out policies have been noted, indicating room for improvement in maintaining consistent service quality.
Parking facilities at the residence are well-regarded. The secure and spacious parking options, though accompanied by minor navigation challenges, offer guests convenience and peace of mind. The positive experiences with parking enhance the overall guest stay.
The family-friendly environment at E&O Residences is frequently praised, making it a popular choice for those traveling with children. Spacious units, secure facilities and kid-friendly amenities like pools and play areas contribute to a satisfying family experience. Although some amenities, such as the playground, require better maintenance, the overall sentiment remains positive with several families expressing a preference for returning.
While the breakfast service at E&O Residences has mixed reviews with many guests pointing out a lack of variety and quality, the overall consensus suggests room for enhancement. The reliance on neighboring cafes and the absence of a breakfast buffet often lead to guest disappointment.
However, despite some inconsistencies in WiFi performance and the firmness of the mattresses, the majority of feedback about the beds is positive with many guests finding them large and comfortable, contributing to a good night’s sleep.
In summary, E&O Residences Kuala Lumpur offers a prime location, spacious and well-equipped apartments, a relaxing pool area and friendly staff, making it a top choice for travelers looking to enjoy the best of Kuala Lumpur. While areas like breakfast and WiFi performance could use improvement, the overall experience remains highly positive.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
E&O Residences Kuala Lumpur boasts an exceptional location that consistently receives praise from its guests. Situated right in the heart of Kuala Lumpur, it offers easy access to a multitude of major attractions. Visitors cite the convenience of being within walking distance to popular landmarks such as the Petronas Twin Towers, KLCC, the KL Tower and the Pavilion shopping center. The proximity to public transportation, including the monorail and bus stops, enhances the connectivity, making it an excellent choice for both leisure and business travelers.
The area around the residences is teeming with dining options and grocery stores, contributing to its lively and vibrant neighborhood. Guests appreciate the convenience of finding various restaurants, including local favorites and an Indian restaurant directly opposite the property. The strategic location also allows for seamless access to shopping malls and other essential amenities.
The location's peacefulness, combined with panoramic city views from the balconies, adds to the overall appeal. Well-known for its spacious and beautifully appointed apartments, E&O Residences offers a serene retreat amidst the bustling KL city center. The strategic positioning is ideal for exploring Kuala Lumpur's landmarks and enjoying the urban lifestyle while ensuring a quiet and safe environment for relaxation.
In summary, E&O Residences Kuala Lumpur's prime location, combined with excellent amenities and spacious accommodations, makes it a standout choice for travelers who want to be at the center of everything Kuala Lumpur has to offer.
Guests at E&O Residences Kuala Lumpur have had mixed experiences with the breakfast service, which appears to lean heavily towards a Malaysian style and is offered in neighboring cafes rather than within the hotel itself. The breakfast is often described as limited in variety with some highlighting that only four dishes are available and the same menu is repeated daily. Guests who were expecting a buffet-style breakfast were disappointed to find an à la carte menu instead.
Several guests mentioned the quality as being subpar with terms like "poor," "mediocre," and "terrible" frequently used. The lack of options such as cereals, milk for kids, fruits and juices adds to the dissatisfaction. Furthermore, many felt the breakfast did not offer value for money and suggested skipping it altogether.
However, there were a few positive comments indicating that the price was reasonable and a small number of guests found the breakfast to be decent or fine. Despite these few favorable notes, the general consensus points towards a need for improvement in both variety and quality to meet guest expectations. The absence of a breakfast buffet and the reliance on nearby external cafes for breakfast service forms a common thread in the reviews, leading to overall disappointment.
E&O Residences Kuala Lumpur offers impressively spacious apartments, consistently highlighted for their large sizes and generous layouts, ensuring plenty of room to move around and relax. Guests frequently praise the apartments for being clean, comfortable and well-equipped with various amenities, including full kitchens, washing machines, living rooms and spacious bathrooms.
The apartments offer substantial living areas with master bedrooms often described as having sizable bathrooms complete with bathtubs. Many visitors appreciate the modern, fresh interiors and the high standard of furnishings, despite some comments on the need for renovation and maintenance in certain rooms.
Additional features like large lounge areas, office spaces and balconies with views, especially of the KL Tower, add to the overall appeal. This makes E&O Residences an excellent choice for families or those needing extra space, as the configurations often include two-bedroom, two-bathroom units.
However, there are some noted issues, such as inconsistent room cleanliness and maintenance problems, including aging furniture and air conditioning not adequately cooling the large spaces. Despite these concerns, the overall spaciousness and comfort of the apartments leave a lasting positive impression on guests.
The beds at E&O Residences Kuala Lumpur have garnered mixed opinions from guests. On the positive side, many reviews highlight the comfort of the beds, describing them as large, cozy and of good quality. Guests felt that the pillows were sturdy and awesome, contributing to a good night's sleep.
However, some guests reported issues with the firmness of the mattresses, finding them a bit too hard or uncomfortable. The quality of the bed sheets received some criticism with suggestions for improvement and cleanliness. The size of the twin beds was another point of contention, as some found them too small for their comfort. Additionally, the comfort of the sofa beds left much to be desired according to a few reviews.
Apart from the beds, there were mentions of dusty air conditioning leading to discomfort such as sore throats and colds, which seemed to be a consistent issue for several guests. Despite these problems, the numerous mentions of comfortable beds suggest that many travelers still had a satisfactory experience in terms of bedding at this residence.
E&O Residences Kuala Lumpur offers a mixed experience when it comes to cleanliness. Positive aspects highlight clean and comfortable apartments that are well-maintained with daily cleaning services and secure facilities. Guests frequently mention the overall cleanliness of the property with communal areas and rooms described as tidy and well-organized. Some suggest that the apartments are generally clean and come equipped with necessary amenities like dishware and detergent.
However, a significant number of reviews point to areas needing improvement. Common complaints include dusty rooms, inadequate cleaning of bathrooms and housekeeping that often misses daily tasks like emptying trash cans and replacing tissues. Some guests noted visible wear and tear on furniture, stains and musty smells. Issues such as dirty windows, unclean surfaces and sporadic cleaning times also detract from the experience. Although some guests found the cleanliness acceptable by local standards, it is clear that the residence could benefit from more consistent and thorough housekeeping practices.
The staff at E&O Residences Kuala Lumpur receive high praise for their friendliness and helpfulness with many reviews highlighting their kind and polite demeanor. Guests consistently mention the positive interactions they had with front desk personnel, security guards, housekeeping and gardeners, noting their professionalism and genuine hospitality. The reception team is particularly commended for their patience and responsiveness when addressing inquiries and concerns.
However, the feedback is not uniformly positive. Some guests mention instances where staff were unhelpful, unresponsive or even rude. Issues such as staff not providing solutions, being unfamiliar with amenities or not replying to requests stand out as areas needing improvement. Additionally, complaints about strict check-out policies and the absence of staff after 11 PM highlight certain service gaps.
Overall, while the majority of the staff are described as amazing, accommodating and efficient, some inconsistencies in service quality have been noted. Despite occasional lapses, many guests appreciate the welcoming and supportive environment created by the staff at E&O Residences Kuala Lumpur.
At E&O Residences Kuala Lumpur, the WiFi service tends to be a weak point according to guest reviews. While some guests have found the internet in the apartment to be good and experienced stable connectivity, many have reported issues. Common complaints include unstable and unreliable connections, weak signals and frequent disconnections, especially during the evenings. Accessing WiFi can also be slightly inconvenient and there have been instances where staff were unable to provide the correct passwords for the pool and gym areas. Despite these drawbacks, guests mention that in some instances, the WiFi was okay, but consistent performance seems to vary significantly.
E&O Residences Kuala Lumpur offers a mix of luxury and relaxation and its pool area is a major highlight for guests. The large swimming pool, often described as beautiful, great and magnificent, creates a serene and enjoyable environment reminiscent of an oasis. Featuring lots of greenery, the pool area is perfect for unwinding, though it is often shaded due to the surrounding buildings, making it cooler and limiting sun exposure.
While the main pool is praised for its size and cleanliness, it has its downsides—particularly the roughness of its tiles, which some guests found to be a safety concern. Small saunas and jacuzzis add to the relaxation options, further enhancing the overall experience. Security around the pool is noted to be good, contributing to a sense of safety.
The pool area is complemented by additional amenities like a child-friendly pool and various secluded dipping pools around the main one, providing suitable options for all ages. However, some minor inconveniences like the lack of towel supply and occasional maintenance issues were mentioned.
Despite these minor drawbacks, the pool area of E&O Residences Kuala Lumpur is generally well-received, offering a pleasant and relaxing escape for travelers.
E&O Residences Kuala Lumpur offers various parking options including valet parking and free parking for guests. The parking area is well-regarded for being good, secure and spacious, making it convenient for visitors. Accessing the parking is easy and smooth and there is ample parking space available. The secure car parks are well-guarded, ensuring peace of mind for guests. While there's only allocation for one car per room, the overall experience with parking at the hotel is positive with sufficient and well-maintained facilities. However, it is worth noting that navigating to the lobby or reception from the parking can be challenging and information on where exactly to park isn't always clear. Despite these minor issues, parking is generally considered to be well-managed and hassle-free, enhancing the overall guest experience at E&O Residences Kuala Lumpur.
E&O Residences Kuala Lumpur offers a family-friendly environment, highlighting its suitability for guests traveling with children. The residence features spacious units, making it perfect for larger families seeking comfort during their stay. Many families have recommended the hotel, complimenting its big and safe facilities, ideal family-oriented apartments and high level of security. The location is praised for being quiet and convenient with many dining options and a local market nearby.
For children, the hotel boasts a kids-friendly pool and a dedicated play area, although some guests noted that the playground could use better maintenance. Overall, the safe dipping pools and available playroom contribute significantly to the enjoyable family experience. The recurring theme among guest reviews is the positive atmosphere and the fact that several families have visited multiple times, indicating a strong preference for returning due to their satisfying experiences.
Despite a few mentions of areas needing improvement, such as the hall air conditioner and playground maintenance, the general sentiment remains strongly favorable. Families looking for a secure, comfortable and enjoyable stay in Kuala Lumpur would find E&O Residences to be an excellent choice.
E&O Residences Kuala Lumpur has received varying feedback regarding its five-star rating. While some guests firmly believe the apartments are worthy of such a rating and deliver five-star service, others feel the facility does not quite meet the expectations typically associated with five-star hotels. Several reviews highlight that improvements are necessary, particularly concerning the breakfast and service, which have been compared unfavorably to those of lower-rated establishments.
Nevertheless, the property does boast all the essential amenities, leaving some guests with a positive overall impression. Many find the surroundings beautiful and the services provided form a good impression, contributing to a generally pleasant stay.
E&O Residences Kuala Lumpur receives mixed feedback from business travelers. While the location is close to offices, making it convenient for business purposes, it may not be perfectly suited for those who are in town for short business trips and meetings. The accommodations and facilities are ideal for families and long-term stays, offering beautiful surroundings and complete supporting facilities. The rooms and guest services are praised for their cleanliness and guests can easily call for service when needed. The professional, friendly and helpful staff at the front desk contribute positively to the overall experience. Despite some reservations about its suitability for short-term business travelers, the residence maintains an overall good standing due to its advantageous location and quality service.
Many guests praise the E&O Residences Kuala Lumpur for its impressive outdoor pool facilities. Described as great, fantastic and pristine, the pool area seems to be a standout feature for many visitors. The pool is located on the first floor and is noted for its large size and beautiful surrounding garden, providing a pleasant and relaxing environment. Although some guests mentioned the pool tiles being rough, the overall sentiment remains positive with additional amenities like available towels and exercise areas adding to the appeal. The property also offers a child pool, making it suitable for families. The outdoor areas, in general, were highlighted as nice and well-maintained, adding to the overall positive impression of the outdoor pool facilities at this residence.
'E&O Residences Kuala Lumpur' offers a luxurious stay with a blend of modern comfort and classic luxury vibes. The accommodations are described as spacious and truly five-star, making it an excellent choice for a luxury vacation in the heart of Kuala Lumpur. The professional team enhances the experience, providing high-quality service. The apartments themselves are luxurious and well-appointed, offering great views from the balcony. However, some reviews note that while it is a high-end option, it may appear slightly worn. Despite this, it is still considered affordable for the level of luxury provided and comes highly recommended.
E&O Residences Kuala Lumpur offers a memorable and romantic experience with its appealing features. The impressive morning views, particularly of the Petronas Towers, contribute significantly to the ambiance. The lodging is up-to-date, spacious and cozy, providing a comfortable and welcoming atmosphere. One highlight is the sizeable bathtub, perfect for couples. Additionally, guests can enjoy the pool access until 9 pm, allowing for a relaxing evening swim under the stars. Despite some negative feedback, the overall consensus underscores the location and amenities as ideal for a romantic stay.
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Location
The area around the residences is teeming with dining options and grocery stores, contributing to its lively and vibrant neighborhood. Guests appreciate the convenience of finding various restaurants, including local favorites and an Indian restaurant directly opposite the property. The strategic location also allows for seamless access to shopping malls and other essential amenities.
The location's peacefulness, combined with panoramic city views from the balconies, adds to the overall appeal. Well-known for its spacious and beautifully appointed apartments, E&O Residences offers a serene retreat amidst the bustling KL city center. The strategic positioning is ideal for exploring Kuala Lumpur's landmarks and enjoying the urban lifestyle while ensuring a quiet and safe environment for relaxation.
In summary, E&O Residences Kuala Lumpur's prime location, combined with excellent amenities and spacious accommodations, makes it a standout choice for travelers who want to be at the center of everything Kuala Lumpur has to offer.
Breakfast
Several guests mentioned the quality as being subpar with terms like "poor," "mediocre," and "terrible" frequently used. The lack of options such as cereals, milk for kids, fruits and juices adds to the dissatisfaction. Furthermore, many felt the breakfast did not offer value for money and suggested skipping it altogether.
However, there were a few positive comments indicating that the price was reasonable and a small number of guests found the breakfast to be decent or fine. Despite these few favorable notes, the general consensus points towards a need for improvement in both variety and quality to meet guest expectations. The absence of a breakfast buffet and the reliance on nearby external cafes for breakfast service forms a common thread in the reviews, leading to overall disappointment.
Rooms
The apartments offer substantial living areas with master bedrooms often described as having sizable bathrooms complete with bathtubs. Many visitors appreciate the modern, fresh interiors and the high standard of furnishings, despite some comments on the need for renovation and maintenance in certain rooms.
Additional features like large lounge areas, office spaces and balconies with views, especially of the KL Tower, add to the overall appeal. This makes E&O Residences an excellent choice for families or those needing extra space, as the configurations often include two-bedroom, two-bathroom units.
However, there are some noted issues, such as inconsistent room cleanliness and maintenance problems, including aging furniture and air conditioning not adequately cooling the large spaces. Despite these concerns, the overall spaciousness and comfort of the apartments leave a lasting positive impression on guests.
Beds
However, some guests reported issues with the firmness of the mattresses, finding them a bit too hard or uncomfortable. The quality of the bed sheets received some criticism with suggestions for improvement and cleanliness. The size of the twin beds was another point of contention, as some found them too small for their comfort. Additionally, the comfort of the sofa beds left much to be desired according to a few reviews.
Apart from the beds, there were mentions of dusty air conditioning leading to discomfort such as sore throats and colds, which seemed to be a consistent issue for several guests. Despite these problems, the numerous mentions of comfortable beds suggest that many travelers still had a satisfactory experience in terms of bedding at this residence.
Cleanliness
However, a significant number of reviews point to areas needing improvement. Common complaints include dusty rooms, inadequate cleaning of bathrooms and housekeeping that often misses daily tasks like emptying trash cans and replacing tissues. Some guests noted visible wear and tear on furniture, stains and musty smells. Issues such as dirty windows, unclean surfaces and sporadic cleaning times also detract from the experience. Although some guests found the cleanliness acceptable by local standards, it is clear that the residence could benefit from more consistent and thorough housekeeping practices.
Staff
However, the feedback is not uniformly positive. Some guests mention instances where staff were unhelpful, unresponsive or even rude. Issues such as staff not providing solutions, being unfamiliar with amenities or not replying to requests stand out as areas needing improvement. Additionally, complaints about strict check-out policies and the absence of staff after 11 PM highlight certain service gaps.
Overall, while the majority of the staff are described as amazing, accommodating and efficient, some inconsistencies in service quality have been noted. Despite occasional lapses, many guests appreciate the welcoming and supportive environment created by the staff at E&O Residences Kuala Lumpur.
Wi-Fi
Pool
While the main pool is praised for its size and cleanliness, it has its downsides—particularly the roughness of its tiles, which some guests found to be a safety concern. Small saunas and jacuzzis add to the relaxation options, further enhancing the overall experience. Security around the pool is noted to be good, contributing to a sense of safety.
The pool area is complemented by additional amenities like a child-friendly pool and various secluded dipping pools around the main one, providing suitable options for all ages. However, some minor inconveniences like the lack of towel supply and occasional maintenance issues were mentioned.
Despite these minor drawbacks, the pool area of E&O Residences Kuala Lumpur is generally well-received, offering a pleasant and relaxing escape for travelers.
Parking
Family
For children, the hotel boasts a kids-friendly pool and a dedicated play area, although some guests noted that the playground could use better maintenance. Overall, the safe dipping pools and available playroom contribute significantly to the enjoyable family experience. The recurring theme among guest reviews is the positive atmosphere and the fact that several families have visited multiple times, indicating a strong preference for returning due to their satisfying experiences.
Despite a few mentions of areas needing improvement, such as the hall air conditioner and playground maintenance, the general sentiment remains strongly favorable. Families looking for a secure, comfortable and enjoyable stay in Kuala Lumpur would find E&O Residences to be an excellent choice.
5 Star
Nevertheless, the property does boast all the essential amenities, leaving some guests with a positive overall impression. Many find the surroundings beautiful and the services provided form a good impression, contributing to a generally pleasant stay.
Business
Outdoor Pool
Luxury
Romantic
Yes, E&O Residences Kuala Lumpur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at E&O Residences Kuala Lumpur.
No, E&O Residences Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at E&O Residences Kuala Lumpur.
Yes, E&O Residences Kuala Lumpur has a gym.
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