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Summary of reviewsPavilions Hotel in Christchurch receives widespread acclaim for its favorable location, making it a convenient and central spot for visitors. Its proximity to attractions such as the city center, Hagley Park and Merivale shops, as well as restaurants, botanical gardens and the airport, provides guests with easy access to key areas. Despite being close to bustling districts, the quiet surroundings contribute to a relaxing atmosphere perfect for both leisure and business trips.
The breakfast offerings at Pavilions Hotel are another standout feature, frequently praised for their delicious, filling nature and variety. Guests enjoy the well-organized and clean buffet that offers both continental and cooked options, including gluten-free choices. The value of the breakfast, often included in the room rate, adds to the overall satisfaction.
Dinner at the hotel also receives high marks. Guests rave about the superb quality, diverse options and excellent value of the onsite restaurant's meals. Jimmy’s Bar is a highlight with excellent bar meals and friendly staff, contributing to a pleasant dining experience. The convenience and quality of room service further enhance guest satisfaction.
Accommodations at Pavilions Hotel are described as spacious, clean and comfortable with modern facilities that include cooking and washing amenities, spa baths and air conditioning. While noise from the main entrance or road and some dated rooms are noted, the overall quality and comfort of the rooms, including comfortable beds and various room configurations catering to different needs, contribute to a positive stay.
High standards of cleanliness are a hallmark of Pavilions Hotel. Guests frequently praise the spotless rooms and general accommodation areas, highlighting the diligent housekeeping staff who maintain a consistently clean environment.
The staff at Pavilions Hotel are commended for their exemplary service, consistently described as friendly, helpful and accommodating. From the front desk to housekeeping and restaurant staff, the personnel go above and beyond to ensure a hospitable environment, enhancing the overall guest experience.
While the Wi-Fi service receives mixed reviews with some guests finding it acceptable and others citing issues with consistency and security, the gym provides a compact yet functional space that meets basic fitness needs. The pool, although appreciated for its amenities, has received some criticism for its size and temperature inconsistencies.
Family travelers find Pavilions Hotel to be accommodating with spacious units and a safe, quiet environment conducive to a pleasant stay with children. Despite occasional concerns about noise from other families, the hotel's family-friendly vibe and convenience appeal to those traveling with kids.
Parking is generally seen as convenient with free on-site options available, though some guests find the spaces tight and the car park congested during peak times.
Overall, Pavilions Hotel stands out as a well-situated, clean and comfortable establishment with friendly staff, excellent dining options and family-friendly accommodations, making it a solid choice for visitors to Christchurch. Show more
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Categories
Hotel near Golf Courses
Located at 42 Papanui Road, this hotel offers good access to Hagley Golf Course and other golf facilities in the northern Christchurch area, catering to golf enthusiasts.
Hotel near Ski Resorts
Listed as one of the best hotels in Christchurch for a ski getaway. Features include a heated pool, fitness center, room service, and laundry services, beneficial after a day on the slopes.
Family Friendly Hotel
This hotel offers a heated pool and is situated in the Merivale district, close to Canterbury Museum and the Margaret Mahy Family Playground. This makes it a convenient base for family outings.
Romantic Hotel
Offers comfortable accommodations and a convenient location. It provides a relaxing environment for couples looking to explore Christchurch.
Hotel with Swimming Pool
This hotel is known for its outdoor spa pool, providing a relaxing experience for guests. The pool area is designed for relaxation and comfort.
Heated Pool Outdoor Pool
Business Hotel
Pavilions Hotel provides accommodation and standard amenities. Its location and services are suited for business-related stays.
Hotel with Gym
This hotel features a fitness center, allowing guests to engage in regular exercise. It is a suitable option for health-conscious travelers.
Hotel with Outdoor Pool
Pavilions Hotel offers an outdoor heated pool and a spa. The pool is conveniently located near the reception, making it easily accessible for guests.
Hotel for Honeymoon
Accessible Hotel
Hotel with Heated Pool
Room Types
Deluxe Two-Bedroom ApartmentIdeal for families. Features a lounge with kitchenette and shower in the en suite bathroom.
Executive Spa StudioProvides extra space, with a kitchenette and ensuite bathroom with shower and a spa bath.
Superior StudioSpacious room with kitchenette and shower in the en suite bathroom. Located in the buildings surrounding the main block, offering peace and privacy.
Standard StudioGuests can enjoy Wi-Fi internet access and a free DVD library containing 100 movies.
Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Two-Bedroom ApartmentThis apartment features a separate living area with flat-screen TV, kitchenette facilities and en suite bathroom.
One-Bedroom SuiteOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Pavilions Hotel in Christchurch receives high praise for its excellent location, making it a convenient and central spot for visitors. Guests appreciate its proximity to a variety of attractions, including the city center, Hagley Park and the Merivale shops. Many noteworthy spots like restaurants, the botanical garden and tourist attractions are within walking distance or just a short drive away. The hotel is also well-situated for easy access to the airport and public transportation.
With easy access to eateries, shops and the casino, the hotel is described as perfect for those looking to explore the city on foot. Guests have highlighted the quiet, central location which provides a relaxing atmosphere despite being close to bustling areas. Additionally, the location is practical both for leisure and business trips, offering a blend of convenience and comfort.
Overall, Pavilions Hotel stands out as an ideal choice for visitors seeking an accessible and well-connected base in Christchurch. Its prime placement paired with good facilities and friendly staff ensures a comfortable stay.
Breakfast
The breakfast offerings at Pavilions Hotel have garnered positive feedback from guests, making it a standout feature during their stay. Many reviews highlight the delicious and filling nature of the breakfast, describing it as amazing, fabulous and fantastic. Guests particularly enjoyed the variety and quality of the breakfast buffet, noting the great selection of both continental and cooked options, including gluten-free choices. The breakfast was frequently mentioned as a great value, often included in the room rate or tariff, which was appreciated by visitors.
The buffet setup was praised for being clean and well-organized, allowing easy access to the food. Guests also remarked on the attentive and helpful staff, who ensured a pleasant dining experience. Several reviews mentioned the comfort and modernity of the rooms, which, combined with the satisfying breakfast, contributed to an overall enjoyable stay.
While the majority of comments were highly positive, a few guests noted minor drawbacks, such as the breakfast area being crowded at times or the selection being somewhat standard. Despite these occasional critiques, the prevailing sentiment was one of satisfaction and high praise. For many, the breakfast offerings were among the best they experienced during their travels, making Pavilions Hotel a recommended choice for its impressive morning meals.
Dinner
The dining experience at Pavilions Hotel consistently receives high marks with many guests raving about the amazing and delicious food. The onsite restaurant is frequently praised for its superb quality, great variety and excellent value for money. Diners find the meals to be well-cooked and well-presented with some standout dishes like a superb ribeye steak and beautiful seasonal vegetables. Jimmy’s Bar adds another layer of enjoyment, often noted as a treat with excellent bar meals and friendly, accommodating staff.
Guests appreciate the convenience and quality of room service, which often surprises with its promptness and high standards. The breakfast offerings are also highlighted as fantastic with good selection and quality and the inclusion in the price is an added bonus.
Though occasional mentions of average meals and a less child-friendly dining environment appear, the overall consensus tilts heavily towards a positive dining experience. Reviewers cherish the flexibility of having both a restaurant and bar onsite, contributing to a pleasant stay at the hotel. Additionally, the capability to have late dinners and accommodating restaurant staff further enhance the guests' satisfaction.
The consistent theme across these reviews is the significant praise for the food quality, convenience and excellent service, making Pavilions Hotel a solid choice for travelers seeking delightful culinary options during their stay.
Rooms
Pavilions Hotel offers a satisfying stay, primarily thanks to its spacious, clean and comfortable rooms. Guests appreciate the generous room size, modern facilities and the excellent maid service. The rooms, often described as warm and cosy, come with substantial amenities like cooking and washing facilities, spa baths and air conditioning. Many reviews highlight the cleanliness and modern feel of the accommodations.
The hotel’s location is another major plus, being centrally located, close to the town and eateries, which adds to its good value for money. The comfort of the rooms extends to the beds, which many guests find very comfortable. Rooms vary in configuration, including family rooms, one-bedroom suites and two-bedroom apartments, catering to different needs.
However, there are minor downsides. Some guests report issues with noise, especially in rooms facing the main entrance or road. A few rooms were noted as dated or needing an upgrade, particularly the bathrooms. Despite this, the overall consensus is that the hotel provides a pleasant and convenient stay, complemented by excellent service and a comfortable environment.
Beds
Visitors to the Pavilions Hotel have shared a mixed range of experiences regarding the beds, though the majority lean positively. Many guests have praised the comfort of the beds, describing them as comfy, cozy and large, contributing to a good night's sleep. The frequent mentions of clean and well-maintained rooms also support a positive stay experience with several reviews noting the comfortable and good-sized accommodations.
However, there have been some less favorable comments. A few guests found the beds too hard or uncomfortable with some specific complaints about springiness and issues with the pillows being too firm. Additionally, occasional mentions of small sheet sizes and the need for bed upgrades suggest room for improvement.
In summary, while the bedding comfort at Pavilions Hotel largely satisfies guests, experiences can vary with some individuals pointing out areas that could benefit from enhancements. Despite these occasional critiques, the overall consensus leans towards an enjoyable and comfortable stay.
Cleanliness
Pavilions Hotel excels in maintaining high standards of cleanliness, which is frequently praised by its guests. The rooms are described as clean, tidy and comfortable with a modern touch. Housekeeping is diligent, ensuring that rooms are serviced daily and kept in impeccable condition. The general cleanliness of the rooms is consistently maintained with no signs of deterioration and many reviewers highlighted the spotless condition of the accommodation.
Guests appreciate the clean and spacious rooms, noting the modern amenities provided, including well-appointed bathrooms and kitchens. The hotel’s housekeeping standards are impressive with accommodations regularly cleaned each morning and linens kept fresh. This attention to detail extends to the common areas, contributing to a pleasant stay for visitors.
Breakfast at Pavilions Hotel also receives commendations. Although the breakfast area is described as small, the buffet is extensive and very complete. Guests found the overall experience comfortable and convenient, aided by the clean and tidy environment.
Despite some minor issues, such as occasional stains on the carpet and hairs on the bathroom floor, the overwhelming sentiment towards Pavilions Hotel is positive regarding its cleanliness. The staff’s dedication to maintaining a clean and presentable establishment significantly enhances the guest experience, making it a reliable choice for travelers who prioritize hygiene and comfort.
Staff
Pavilions Hotel boasts a recurring theme of exemplary customer service with numerous guests highlighting the friendliness and helpfulness of the staff. The personnel at the hotel, from the front desk to the housekeepers and restaurant staff, are consistently described as super friendly, welcoming and accommodating. Guests frequently mention that the staff go out of their way to ensure a hospitable environment, creating a sense of being at home.
The reception team has earned praise for their courteous and efficient service with specific accolades for handling both check-ins and queries promptly and professionally. Instances of staff assisting guests in various situations, such as retrieving a lost wedding ring or guiding them with directions, underscore their commitment to exceptional service. Many reviewers also commend the helpful and supportive nature of the staff, emphasizing their readiness to assist at all times.
Despite a few isolated comments about unhelpfulness and curt behavior, the overwhelming sentiment reflects high-quality service and positive interactions across all areas of the hotel. The combination of friendly interactions and efficient service has left a lasting impression on guests, making Pavilions Hotel a preferred choice for many. Additionally, the convenient location and comfortable accommodations contribute to the overall satisfaction of guests, but it is the outstanding staff that truly sets this hotel apart.
Wi-Fi
Guests at Pavilions Hotel have had mixed experiences with the Wi-Fi service. On the positive side, the staff is noted for being helpful with any issues related to the Wi-Fi and the hotel staff facilitates fast communication via email. Some reviews mentioned that the Wi-Fi worked and the internet service was deemed acceptable. However, there are several instances of dissatisfaction with guests describing the Wi-Fi as patchy, unreliable and in some cases, completely ineffective. Concerns about the network's security and privacy were also raised with some noting that the Wi-Fi was not private or secure. Overall, while the internet service is functional for some basic needs, it might not meet the expectations of guests requiring a consistent and secure connection.
Gym
The gym at Pavilions Hotel offers a compact but functional space, described by guests as a neat little gym. While it may not be a full-scale fitness center, it provides essential equipment conveniently located in a cabin-like setting. Overall, guests find the gym offers good value for money, making it a suitable option for business travelers or those with a busy schedule who need a quick workout. Although the size may be modest, it adequately meets the basic fitness requirements of its users.
Pool
The pool at Pavilions Hotel offers a mixed experience for guests. Many appreciate the amenities, praising the outdoor heated pool and the accompanying spa, which were often highlighted as favorites. The spa pool and sauna received positive mentions for being enjoyable and a bonus to the stay. However, some guests noted discrepancies between the advertised pool size and the reality, finding it smaller than expected. Additionally, several reviews mentioned issues with the pool temperature, stating it was uncomfortably cold at times, despite being advertised as heated. Overall, while the pool facilities provide a good experience for many, some guests were left disappointed by the inconsistencies in pool size and temperature.
Parking
Situated in a convenient location, Pavilions Hotel offers a mix of experiences when it comes to parking. Many guests appreciate the availability of free on-site parking and find it generally easy to find a spot. The parking is described as good with ample space readily accessible, facilitating easy luggage transport to nearby rooms. Options for off-street and roadside parking enhance accessibility further.
However, some guests find the parking spaces to be tight and the car park somewhat congested, especially around the buildings and near the pool area. On occasions of full occupancy, finding a parking spot can become a challenge with some indicating that the car parks can fill up quickly and the limited spots may pose inconveniences. Parking spaces are often noted as small and close together, making it difficult for larger vehicles to navigate.
While most visitors manage well with the parking facilities, there's room for improvement, particularly in accommodating larger vehicles and easing congestion. Overall, the parking at Pavilions Hotel is functional but could benefit from being more spacious and better organized to enhance guest satisfaction.
Family
Families visiting Pavilions Hotel will find it to be an accommodating and welcoming choice. Guests consistently mention the spacious units that are ideal for family stays, emphasizing the family-suitable rooms and the overall family-friendly environment. The hotel offers a safe residence with very safe premises that parents can feel comfortable bringing their children to.
The reviews highlight that the hotel is particularly pleasant for families, making it a great space for those traveling with kids. Visitors note that the location is also suitable for families as it is quiet and peaceful, which contributes to a pleasant stay even with young children.
Despite some concerns with noisy children not being addressed, the overall sentiment is positive. Families can enjoy clean linens and a comfortable stay with the added convenience of proximity to Riccarton Mall for any shopping needs. Guests found it manageable to have a late dinner with toddlers, which speaks to the flexible and accommodating nature of the hotel.
Overall, Pavilions Hotel stands out as a family-friendly option that offers spacious, safe and pleasant accommodations, making it a solid choice for families looking to enjoy a hassle-free stay.
Accessible
Pavilions Hotel offers a convenient location, being close to and within an easy walk from the city center, making it an attractive option for travelers. The hotel strives to accommodate guests with disabilities by providing accessible rooms and offering disability-friendly features in some of them. Although there are rooms with accessibility options, certain limitations are present. Notably, the absence of a lift to the upper floors and some difficulties with shower access can pose challenges for those with mobility issues. However, the staff is mentioned positively, suggesting a supportive and attentive service that helps mitigate some of these limitations.
Outdoor Pool
Guests have highlighted the outdoor pool area at Pavilions Hotel as a noteworthy feature of their stay. The heated pool garnered praise for providing a comfortable swimming experience and many found the pool area to be conveniently situated near the reception, making it easily visible and accessible from their rooms. Additionally, visitors appreciated the ease of locating both the pool and the spa amenities. While several guests enjoyed the amenities and described the spa pool as great, there were some comments on occasional maintenance issues with the pool and reports of it being cold at times. Overall, the pool and spa offerings at Pavilions Hotel appear to leave a positive impression, despite minor upkeep concerns.
Yes, Pavilions Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Pavilions Hotel.
No, Pavilions Hotel doesn't allow dogs.
No, parking facilities aren't available at Pavilions Hotel.