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Summary of reviewsHotel am Tiergarten is a charming establishment that consistently earns praise for its outstanding location, conveniently situated right across from Karlsruhe’s main train station and near the Tiergarten zoo. This prime position makes it an optimal choice for travelers looking for easy access to public transportation and local attractions.
The hotel's breakfast is a highlight, often receiving commendations for its rich and diverse selection of fresh, delicious offerings. Guests enjoy a variety of rolls, cold cuts, fruits, eggs and beverages in a pleasant breakfast room with the service extending until 11:00 am, adding unique touches like views of flamingos.
The restaurant at Hotel am Tiergarten stands out for its high-quality, tasty and beautifully presented food. With a diverse menu, cozy beer garden and a selection of excellent beers from the associated brewery, it offers a memorable dining experience, albeit with slightly higher prices and occasional comments about the dishes being greasy. Nonetheless, the friendly and efficient staff contribute to a delightful atmosphere.
Rooms at the hotel are generally described as spacious, clean and well-equipped with modern furnishings and practical amenities that cater to various guest preferences. While high ceilings and large windows add to the appeal, some issues related to outdated fixtures and occasional unpleasant smells were noted. Despite these minor concerns, the overall comfort and value for money make it a satisfactory accommodation option.
Cleanliness receives mixed feedback; many guests appreciate the clean and welcoming environment, though some noted areas needing improvement, such as mold in bathrooms and dusty corners. Nonetheless, the overall cleanliness is seen positively by most.
Staff at the hotel are often praised for their friendliness, helpfulness and professionalism. While there were occasional mentions of unfriendly or disorganized service, particularly in the café and beer garden, the general sentiment remains notably positive, depicting the staff as courteous and accommodating.
Wi-Fi service at the hotel has mixed reviews. While some guests enjoyed a strong and stable connection, many others experienced issues with weak signals and poor coverage, particularly in the rooms, suggesting an area in need of enhancement.
The hotel is notably family-friendly, offering spacious apartments and family rooms suitable for groups of various sizes. The proximity to the zoo and the well-equipped amenities make it an ideal choice for families traveling with children.
Comfortable beds contribute to the overall positive experience, although some guests reported problems with bed configurations and mattress quality. Nonetheless, many guests enjoyed a good night's sleep on the cozy beds provided.
For its three-star rating, Hotel am Tiergarten provides a commendable experience, delivering good value for money with functional accommodations that meet the expectations of a budget-friendly hotel. Despite minor issues, the overall positive feedback highlights its balance between cost and amenities, making it a sound choice for travelers. Show more
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Categories
Family Friendly Hotel
Located near the Karlsruhe Zoo, this hotel offers convenient access to one of the city's popular family attractions. The hotel provides comfortable accommodations.
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Accessible Hotel
Hotel am Tiergarten offers wheelchair-friendly rooms according to DIN 18024 and 18025 standards, with easy access for wheelchairs. It includes accessible bathrooms and provides an elevator/lift for guests.
Hotel for Honeymoon
3-Star Hotel
Room Types
Single RoomClassically decorated room featuring a flat-screen TV and en suite bathroom.
Penthouse ApartmentThe Penthouse Apartments have garden view
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, parquet floors as well as lake views. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
The 'Hotel am Tiergarten' boasts an exemplary location that is repeatedly praised by guests. Nestled right across from Karlsruhe's main train station, the hotel offers unparalleled convenience, particularly for travelers arriving or departing by train. The proximity to the station makes it an ideal choice for a stress-free stopover or short stay.
Guests also appreciate the hotel's closeness to the Tiergarten (zoo), providing a picturesque setting and easy access to one of the city's main attractions. The location ensures good public transportation connections with trams and buses readily available, making it simple to explore the city center and surrounding areas.
In summary, the hotel’s central position, right at the train station and next to the zoo, combined with its accessibility to various modes of public transportation, makes it an optimal choice for travelers seeking convenience and a strategic starting point for both local exploration and onward journeys.
Breakfast
The breakfast at Hotel am Tiergarten garners consistently positive feedback from guests, emphasizing the variety and quality of the offerings. Many reviews highlight the breakfast buffet as rich, plentiful and delicious with guests praising the selection for being both sufficient and diverse. Fresh ingredients such as rolls, cold cuts, fresh fruits and eggs are frequently mentioned, alongside the availability of juice, coffee and tea. Guests appreciate the value for money, noting the breakfast as affordable and well worth the price with some describing it as more than satisfactory.
The breakfast room itself is frequently described as nice and pleasant, contributing to the overall experience. While the majority of reviews are favorable, a few guests noted minimal vegan options and a lack of variety on certain days. However, these were overshadowed by the overwhelmingly positive sentiments about the friendly service and the overall quality of the meal. The breakfast is deemed to fulfill expectations with words like perfect, generous and highly recommended featuring prominently in many reviews. Additionally, the breakfast service until 11:00 am and special offerings like breakfast with a view of flamingos add unique touches to the experience.
Overall, the breakfast at Hotel am Tiergarten stands out for its rich selection, delicious taste and excellent value, earning high marks from guests who appreciate starting their day with such a quality meal.
Dinner
Hotel am Tiergarten offers a delightful dining experience that leaves guests thoroughly satisfied, often highlighting its excellent restaurant. The restaurant, located on the ground floor, serves a diverse menu with high-quality and delicious food, which many guests found to be particularly tasty and beautifully arranged. The associated brewery adds to the charm, offering a fantastic selection of beers that contributes to a wonderful evening ambiance.
The restaurant operates until 11pm and features continuous service, making it a convenient dining option for hotel guests. The cozy beer garden and stylish bar enhance the dining atmosphere, providing a great place to unwind. Guests frequently mention the great vibe and the friendly, helpful staff, adding to the positive experience.
However, a few noted the food could be on the pricier side and there were occasional remarks about the dishes being too greasy. Despite this, the overall sentiment remains highly positive with many guests appreciating the varied menu, delicious food and the vibrant atmosphere of the connected pub and beer garden. Dining at Hotel am Tiergarten appears to be a highlight of the stay, offering a memorable culinary experience.
Rooms
'Hotel am Tiergarten' offers a range of rooms that cater to various preferences, generally receiving positive remarks from its guests. The rooms are frequently described as spacious, clean and well-maintained with modern furnishings and functional layouts. High ceilings and large windows are often highlighted, providing airy and bright environments. Many rooms come with practical amenities such as fridges, working desks and blackout shades. Guests appreciate the quiet rooms, especially those facing the zoo and families find the apartments particularly accommodating.
While many reviews commend the cleanliness and comfort of the rooms, a few note some issues. Some rooms and bathrooms appear outdated with specific mentions of worn-out fixtures and unpleasant smells. The presence of cigarette smoke was noted by a few guests. Minor inconveniences such as missing slippers, wet plates in cabinets and broken fixtures were also reported. Despite these concerns, the value for money is often acknowledged and the overall experience is deemed satisfactory by most visitors.
The hotel's location near the main train station is a bonus, making it easy to explore the city. The building's historic charm adds character, though it may mean that certain areas feel slightly dated. Overall, 'Hotel am Tiergarten' offers a comfortable and practical stay with spacious rooms that meet the needs of most travelers.
Beds
Hotel am Tiergarten has garnered a mixed yet predominantly positive reception regarding the comfort of its beds. Many guests praised the hotel for its comfortable beds with several mentioning that they slept wonderfully. The beds are often described as comfy, cozy and clean with some reviewers highlighting deliciously big beds and wonderfully fluffy pillows. The hotel also offers good value for money, which may contribute to guests' overall satisfaction.
However, there were several recurring issues, such as beds being made up of two singles instead of true doubles and the tendency for double beds to slide apart easily. Some guests were disappointed with the quality of the mattresses, describing them as saggy, worn out or too soft. Additionally, there were complaints about narrow beds, thin and short duvets and squeaky frames detracting from a peaceful sleep. It seems that while many guests found the beds to be a satisfactory feature of their stay, there are areas where improvements could enhance comfort further.
Cleanliness
Hotel am Tiergarten receives mixed feedback regarding cleanliness with a slightly more favorable tilt towards positive remarks. Many guests commend the hotel for its clean rooms and bathrooms, describing them as spacious, quiet and welcoming. Towels are frequently noted as clean and guests often mention the overall cleanliness of the premises with some stating everything was very clean upon their arrival. Additionally, the friendly and polite staff contribute positively to the guest experience.
However, several recurring issues point to areas needing improvement. Mold in the shower, dirty windows and dusty corners have been troubling for some visitors. There have been instances where rooms were not cleaned thoroughly before new guests arrived with remnants from previous occupants occasionally observed. Specific complaints also highlight dirty floors, sticky kitchen areas and unpleasant odors in hallways and bathrooms. A backlog of required renovations and outdated furnishings further detract from the overall experience for some guests.
In summary, while many find the hotel clean and comfortable, there are notable inconsistencies that affect the stay of some guests. Addressing these areas consistently would enhance the overall guest experience at Hotel am Tiergarten.
Staff
The staff at Hotel am Tiergarten receives a generally favorable review from guests with frequent commendations for their kindness, friendliness and helpfulness. Numerous guests praised the quick and efficient service, noting staff's attentiveness and professional demeanor. The reception and restaurant teams were specifically highlighted for their welcoming and accommodating nature with some guests appreciating their proficiency in English. The hotel also seems flexible, accommodating early check-ins and check-outs and assisting with bookings and local arrangements.
However, experiences with the staff were occasionally mixed. While the majority of interactions were positive, a few guests encountered unfriendly or disorganized service, notably in the hotel's café and beer garden. Some isolated incidents of rude behavior were mentioned, suggesting a need for better training in specific areas.
Overall, despite some inconsistencies, the prevailing sentiment portrays the staff at Hotel am Tiergarten as courteous, professional and often going above and beyond to ensure a pleasant stay for their guests.
Wi-Fi
Guests of Hotel am Tiergarten have mixed feelings about the hotel's Wi-Fi service. Positive remarks highlight the presence of a strong, stable and fast connection in some areas of the hotel. Some guests found the Wi-Fi to work well, praising it as good and stable with a particularly strong signal.
However, a significant portion of reviews express dissatisfaction. Common issues include weak signals, difficulty in maintaining a stable connection and areas with no coverage at all. Notably, the Wi-Fi often does not reach the hotel rooms satisfactorily with some guests only finding a reliable connection in common areas like the lobby. Moreover, technical problems such as routers not being positioned correctly and internet access cutting out after 10 pm were frequent complaints.
Overall, while some visitors enjoyed a strong Wi-Fi connection, many others encountered problems, indicating that the hotel's internet service could benefit from improvements.
Family
Hotel am Tiergarten offers a remarkable experience for families, particularly those with children. The apartments and family rooms are notably spacious, providing ample room for families of various sizes, including those with up to five members. The apartments are well-equipped, featuring amenities that thrill children and ensure a comfortable stay. Families have praised the cleanliness and the comfort of the beds, highlighting the overall value for money that the hotel provides.
The location is ideal for family activities, especially with its proximity to the zoo, making it a perfect spot for a visit with children. The hotel’s setting includes features that accommodate both small groups and large families with some reviews mention a family of ten having a pleasant weekend trip. This versatility makes Hotel am Tiergarten suitable for groups of all ages.
Overall, families appreciate the spaciousness, comfort and value offered by Hotel am Tiergarten, despite some isolated complaints. It stands out as an ideal and affordable choice for those traveling with children.
3 Star
The Hotel am Tiergarten provides a commendable experience for its three-star rating, making it a great 3-star hotel and offering good value for the price. Its reasonable rates contribute to a favorable price-performance ratio, ensuring that guests find it appropriate for the price paid. The room is functional and the accommodation is basic but meets the expectations of a three-star establishment. While there are minor issues with the facilities, they don't overshadow the overall positive experience. For those seeking budget-friendly lodging, the hotel presents itself as a solid choice with an excellent balance between cost and amenities.
No, Hotel am Tiergarten doesn't have any pool.
No, a spa isn't available at Hotel am Tiergarten.
Yes, Hotel am Tiergarten welcomes dogs.
No, parking facilities aren't available at Hotel am Tiergarten.