Ezdan Palace Hotel
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Summary of reviewsEzdan Palace Hotel in Doha is a strategically situated luxury accommodation highly praised for its exceptional service and amenities. Its prime location offers proximity to several major shopping malls, such as Landmark Mall, Gulf Mall, Azghaan Mall and Festival City Mall, making it an ideal spot for shopping enthusiasts. Despite navigating some entrance challenges due to road construction, guests appreciate the tranquility once inside and the hotel's central location allows for easy access to tourist attractions and essential services.
A standout feature of the hotel is its breakfast buffet, which consistently garners high marks for its diversity, taste and presentation. Guests highlight the extensive options that cater to various dietary preferences, making breakfast a delightful experience. Although there are minor criticisms like early removal of items, the overall consensus remains highly positive.
Dinner at Ezdan Palace Hotel also receives favorable reviews for its high-quality cuisine, particularly at Al-Thuraya restaurant. While there are some remarks about the cost and occasional service delays, the variety and flavor of the food are generally well-received. The staff’s attentive service further enhances the dining experience.
The hotel's rooms are spacious, beautifully decorated and soundproof, providing a luxurious and comfortable environment. Many rooms offer stunning views, particularly those overlooking the pool. While some guests noted issues with air conditioning or minor maintenance problems, the majority appreciate the cleanliness, elegant furnishings and well-appointed amenities.
Cleanliness is a significant strength of Ezdan Palace Hotel with guests commending the high standards maintained across the premises. The well-kept and organized environment contributes to a peaceful and comfortable stay, further complemented by the hotel's luxurious decor.
The staff at Ezdan Palace Hotel are frequently highlighted for their exceptional service and professionalism. Specific employees like Zakaria, Marwa and Ramish receive special mentions for their warm hospitality and dedication to ensuring guests' satisfaction. The positive interactions with the staff significantly enhance the overall experience.
Wi-Fi service at the hotel receives mixed reviews with some guests praising the fast and efficient connection while others report occasional issues. However, the courteous behavior of the staff often mitigates minor inconveniences.
The hotel's spa area is well-regarded, offering amenities like a Jacuzzi, sauna and massage services. The pool stands out as a highlight, appreciated for its size, cleanliness and family-friendly environment. Guests enjoy the poolside view and the availability of a heated pool with a jacuzzi.
Parking facilities at Ezdan Palace Hotel are generally well-received with ample, free spaces available. While some guests find the navigation a bit challenging, the convenience of underground parking is valued.
In summary, Ezdan Palace Hotel in Doha is a highly recommended option for travelers due to its strategic location, exceptional service, luxurious accommodations and varied amenities. It stands out as a comfortable and enjoyable choice for both leisure and family vacations.
Categories
A standout feature of the hotel is its breakfast buffet, which consistently garners high marks for its diversity, taste and presentation. Guests highlight the extensive options that cater to various dietary preferences, making breakfast a delightful experience. Although there are minor criticisms like early removal of items, the overall consensus remains highly positive.
Dinner at Ezdan Palace Hotel also receives favorable reviews for its high-quality cuisine, particularly at Al-Thuraya restaurant. While there are some remarks about the cost and occasional service delays, the variety and flavor of the food are generally well-received. The staff’s attentive service further enhances the dining experience.
The hotel's rooms are spacious, beautifully decorated and soundproof, providing a luxurious and comfortable environment. Many rooms offer stunning views, particularly those overlooking the pool. While some guests noted issues with air conditioning or minor maintenance problems, the majority appreciate the cleanliness, elegant furnishings and well-appointed amenities.
Cleanliness is a significant strength of Ezdan Palace Hotel with guests commending the high standards maintained across the premises. The well-kept and organized environment contributes to a peaceful and comfortable stay, further complemented by the hotel's luxurious decor.
The staff at Ezdan Palace Hotel are frequently highlighted for their exceptional service and professionalism. Specific employees like Zakaria, Marwa and Ramish receive special mentions for their warm hospitality and dedication to ensuring guests' satisfaction. The positive interactions with the staff significantly enhance the overall experience.
Wi-Fi service at the hotel receives mixed reviews with some guests praising the fast and efficient connection while others report occasional issues. However, the courteous behavior of the staff often mitigates minor inconveniences.
The hotel's spa area is well-regarded, offering amenities like a Jacuzzi, sauna and massage services. The pool stands out as a highlight, appreciated for its size, cleanliness and family-friendly environment. Guests enjoy the poolside view and the availability of a heated pool with a jacuzzi.
Parking facilities at Ezdan Palace Hotel are generally well-received with ample, free spaces available. While some guests find the navigation a bit challenging, the convenience of underground parking is valued.
In summary, Ezdan Palace Hotel in Doha is a highly recommended option for travelers due to its strategic location, exceptional service, luxurious accommodations and varied amenities. It stands out as a comfortable and enjoyable choice for both leisure and family vacations.
Hotel with Spa
This hotel is known for its spa facilities, providing a relaxing experience for guests.
Family Friendly Hotel
This hotel is one of the most popular family hotels in Doha.
Hotel with Parking
This hotel offers parking. It is well-regarded and known for its good service.
Accessible Hotel
Ezdan Palace Hotel is listed as an accessible hotel, indicating it offers features and services to support guests with disabilities, ensuring a more inclusive stay.
Hotel with Children's Pool
It features a dedicated children's swimming pool with a play area, supported by a lifeguard team, and offers a selection of games and activities, with separate pools for children and adults.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Ezdan Palace Hotel is strategically situated in the heart of Doha, offering a convenient base for visitors. The location is particularly praised for its proximity to several major shopping malls, including Landmark Mall, Gulf Mall, Azghaan Mall and Festival City Mall, making it an ideal spot for shopping enthusiasts. Despite being in a busy area, the hotel maintains a sense of tranquility, which guests appreciate. The central location ensures that most tourist attractions and essential services are just a short drive away, though some reviews mention that the hotel is not within walking distance to the metro or the sea, necessitating occasional use of taxis or Uber.
While the hotel's website claims excellent accessibility, some guests have found it challenging to navigate the entrance due to road construction and less-than-clear signage. However, once inside, visitors are greeted with spacious and clean rooms, friendly staff and a delicious breakfast that adds to a positive overall experience. The residential setting provides a peaceful environment and the hotel's proximity to both local attractions and essential facilities makes it a suitable choice for a comfortable stay in Doha.
The location may pose a minor inconvenience for those unfamiliar with the area or reliant on public transportation, but the high-quality services and amenities offered at the hotel generally offset these challenges. Overall, Ezdan Palace Hotel's strategic placement close to shopping malls, tourist spots and educational hubs, paired with its serene environment and excellent service, makes it a highly recommended option for travelers looking to explore Doha.
The breakfast at Ezdan Palace Hotel receives overwhelmingly positive feedback for its diversity, taste and quality. Guests consistently describe the breakfast buffet as diverse and delicious with a wide range of options to suit various tastes and dietary preferences. Many reviewers highlighted how the buffet is well-organized, clean and elegantly presented, making for a delightful dining experience each morning. Words like "fantastic," "amazing," "wonderful," and "scrumptious" were frequently used, emphasizing the high satisfaction among guests.
In particular, the variety and quality of food are often praised with some guests noting that it is one of the best breakfasts they have had at a hotel. The inclusion of numerous choices ensures that everyone can find something they like, contributing to a sense of indulgence and enjoyment. Several guests mentioned how the breakfast is not only delicious but also beautifully presented, aligning with the hotel's upscale atmosphere.
However, a few guests felt that the breakfast service could be improved with minor issues like crowding and early removal of breakfast items being pointed out. Despite these minor criticisms, the overall consensus highlights the exceptional nature of the breakfast, making it a key highlight of the stay at Ezdan Palace Hotel.
Ezdan Palace Hotel offers a range of dining experiences that generally receive positive feedback, especially for the food's high quality and taste. Guests appreciate the excellent and delicious types of cuisine served and many highlight the nice variety and diverse options available. The buffet experience, particularly at Al-Thuraya restaurant for lunch and dinner, tends to be well-received with special mentions of the extensive and attractively arranged Iftar buffet.
However, there are critiques regarding the service and cost. Room service has been described as expensive with reports of orders arriving without proper heating. The dinner buffet has received mixed reviews with some guests noting a lack of choices and others pointing out that the meal quality was not particularly special. Occasional delays in food orders have also been mentioned.
While the breakfast at Thurya restaurant is commended for its excellence, comments about lunch and dinner meals suggest there is room for improvement in the restaurant's quality. Additionally, the restaurant prices are often considered very expensive. Despite these drawbacks, the employees are noted for their top-notch behavior, contributing positively to the overall dining experience.
Ezdan Palace Hotel boasts spacious and beautifully decorated rooms that offer a tranquil and soundproof environment for a comfortable stay. The rooms are characterized by their cleanliness, luxury and elegant furnishings, providing guests a sense of comfort and relaxation. Many rooms come with stunning views, especially those overlooking the pool, which are particularly delightful during sunset.
The accommodations are well-appointed and fully sanitized, ensuring a pristine atmosphere. The bedding and bathrooms are generally clean with some rooms featuring luxurious rain showers. Guests appreciate the peaceful ambiance and the convenience of the in-room amenities.
However, some reviews indicated issues such as humidity, occasional unpleasant odors and outdated or malfunctioning room amenities. A few guests mentioned that the air conditioning system was either too cold or not functioning properly, affecting their comfort. Additionally, maintenance and cleanliness were noted as areas needing improvement, including the condition of carpets and coffee machines.
Despite these minor setbacks, the overall consensus is that the rooms are spacious, comfortable and elegantly furnished, offering a pleasant and restful stay for guests. The service quality is commendable, adding to the positive experience at this luxurious hotel.
Guests at the Ezdan Palace Hotel have offered mixed impressions regarding the bed comfort. Many guests found the beds to be comfortable, noting descriptions such as "very comfortable," "extremely comfortable," and even "regal" in their praise. Spacious rooms with comfortable bedding also contributed positively to their stay and the presentation of beds often matched the high standards of the hotel’s furnishings.
However, there were also consistent reports of the beds being excessively soft, which led to discomfort for some travelers. Specific issues such as overly soft mattresses causing back pain, worn-out mattresses and even damp bedding were mentioned. Some guests found the beds so uncomfortable that it adversely impacted their sleep quality with one mentioning that they had to sleep on the floor due to an overly soft mattress.
Despite these varied experiences, the overall sentiment leans towards a positive recognition of clean and well-presented rooms with comfortable beds, although attention to mattress firmness and bed maintenance could enhance guest satisfaction further.
Ezdan Palace Hotel scores high marks for cleanliness, consistently impressing guests with its well-maintained and tidy environments. The hotel is described as very clean with rooms that are particularly noted for their cleanliness and spaciousness. Guests appreciate the organized, peaceful and quiet atmosphere, which adds to the overall comfort of their stay. The hotel's decor is also frequently highlighted for its luxurious and elegant design, complimenting the clean surroundings.
The hotel staff, including housekeeping, are praised for maintaining high standards of cleanliness across the premises, from rooms to public areas. Some guests did report occasional issues, such as unclean towels and poor room cleanliness, but these seem to be the exception rather than the rule.
Overall, the cleanliness at Ezdan Palace Hotel exceeds expectations, creating a beautiful and hygienic environment that contributes to a tranquil and comfortable stay for guests.
The staff at Ezdan Palace Hotel consistently receive high praise for their exceptional service and professionalism. Guests frequently commend team members like Zakaria, Marwa, Ramish and others for their warm hospitality, polite demeanor and readiness to go above and beyond in their duties. Reception staff are particularly noted for their helpfulness and efficient handling of check-ins and special requests, often surprising guests with thoughtful gestures such as upgrading rooms or providing extra amenities.
From the moment of arrival, guests are made to feel welcome by a courteous and cooperative reception team. Many reviews highlight specific employees who left a positive impression through their friendliness and attentiveness. For example, Zakaria is regularly mentioned for his excellent treatment and proactivity in ensuring guests' comfort, earning high marks across numerous reviews. Similarly, Marwa's attention to detail and warm smile are frequently appreciated.
The overall cleanliness and ambiance of the hotel also receive favorable feedback with guests noting the well-maintained facilities and clean rooms. The pool, dining services and children's activities are praised, enhancing the luxurious experience.
Apart from a few isolated incidents of inappropriate behavior or delays in service, the overwhelming majority of feedback underscores the staff's dedication to providing an outstanding guest experience. The management team, including managers like Yasin and Imad, is recognized for upholding high standards of service and ensuring that all guests' needs are promptly addressed.
In summary, the highly professional and friendly staff at Ezdan Palace Hotel significantly contribute to making guests' stays enjoyable and memorable, establishing the hotel as a top choice for travelers seeking excellent service in Doha.
Ezdan Palace Hotel receives mixed reviews regarding its Wi-Fi services, though the general sentiment leans towards the positive. Many guests appreciated the fast and efficient internet connection, describing it as amazing and good, especially in common areas like the restaurants. While some guests did note that the Wi-Fi wasn’t very strong or had issues like slow speeds and frequent disconnections, others found it to be more than adequate for their needs.
The hotel staff frequently earned praise for their politeness and courteous demeanor with specific mention of the reception team. This positive interaction seemed to enhance the overall experience, making minor inconveniences with the internet more tolerable for some guests.
In summary, while the Wi-Fi at Ezdan Palace Hotel might not be perfect and could use some improvements in reliability and speed, it generally meets the needs of most guests and the excellent, polite service from the staff contributes to a pleasant stay.
At Ezdan Palace Hotel, the spa area stands out as a notable feature where guests appreciate various aspects of their wellness experience. Praises are directed towards the exceptional Jacuzzi and a well-maintained sauna section, which is described as good and decent by multiple visitors. The courteous and polite reception staff also leave a positive impression, adding to the overall relaxing atmosphere.
Visitors delight in the big swimming pool, adding to the hotel's allure as a perfect spot for relaxation. The indoor hot tub is noted as a treat and several commenters have highlighted the distinct enjoyment they derive from the massage services available.
However, some reviews mention areas for improvement. A specific mention is made of the steam room needing better maintenance. Limited spa services and experiences that fell short of expectations also form part of the feedback. Despite these criticisms, the general sentiment towards the spa facilities and their inclusion alongside the gym suggests that many guests find value and relaxation in their visits.
Ezdan Palace Hotel offers a well-equipped and modern gym accessible to both men and women. Guests consistently highlight the gym's cleanliness and variety of equipment, describing it as top-notch and well-maintained. The fitness center is part of a broader range of services provided by the hotel, making it a convenient and appealing option for guests looking to maintain their workout routines while traveling.
The Ezdan Palace Hotel offers a truly enjoyable swimming experience that stands out in multiple reviews. The pool area is repeatedly praised for its exceptional size, cleanliness and the luxuriousness of its facilities. Guests particularly appreciate the pool during weekends as the timings are favourable, allowing for leisurely enjoyment. The heated pool is a hit among visitors, often described as warm and relaxing with a notable jacuzzi adding to the comfort.
Families find the pool and the surrounding activities especially accommodating, making it a popular choice for those with children. Lifeguards are on duty, ensuring a safe environment for kids to play and swim. The pool area also includes well-maintained seating arrangements that offer a magnificent view, making it an ideal spot for relaxation.
In addition to the pool itself, the poolside view is often highlighted as amazing and beautiful, further enhancing the overall experience. The spaciousness of the pool area ensures that guests rarely find it crowded, allowing for a tranquil swimming experience. While there have been occasional comments about pool service, the majority of reviews reflect a high level of satisfaction with the amenities provided.
Overall, the swimming pool at Ezdan Palace Hotel leaves a positive impression on guests, contributing significantly to their five-star experience at the hotel.
The Ezdan Palace Hotel offers ample parking options that are available free of charge, including convenient underground lots. Many guests found the parking spaces to be sufficiently spacious and appreciated the wide spots under the hotel. However, some reviewers mentioned that the parking spaces can be a bit narrow.
While the car parking service is often praised for being excellent and friendly, a few patrons experienced slow service and congestion issues. The parking facility itself has two levels and includes both simplistic and more complex layouts, potentially making navigation challenging for some visitors.
Overall, the parking facilities at the Ezdan Palace Hotel received positive remarks for being spacious, accessible and free, despite a few areas highlighted for improvement.
Ezdan Palace Hotel in Doha stands out as an exceptional choice for family vacations. Reviewers consistently highlight its family-friendly atmosphere and facilities, making it the perfect hotel for families visiting Qatar. The accommodation options, including spacious family rooms and suites, are comfortable and well-suited for family stays.
Guests commend the hotel's clean environment and the excellent facilities available for families, from the welcoming reception staff to the meticulously maintained swimming pool, which features a diligent lifeguard team ensuring children's safety. The atmosphere is calm and organized, fostering a pleasant family experience.
The hotel's proximity to the beautiful places in Qatar, combined with its top-notch amenities and delicious breakfast, enhances the overall family-friendly appeal. The staff at Ezdan Palace Hotel, particularly those at reception, are noted for their professionalism and attentiveness to family needs, creating a friendly and accommodating environment.
Guests express high satisfaction with their stays, often highlighting specific staff members like Mr. Zaz for their exceptional hospitality. Whether for a family vacation, a staycation or simply a relaxing getaway, Ezdan Palace Hotel seems to provide a welcoming and enjoyable experience for every family member.
Families looking for a comfortable, well-equipped and friendly hotel in Doha will find Ezdan Palace Hotel to be an excellent choice, evident from the multiple positive endorsements by those who have already enjoyed its offerings.
Ezdan Palace Hotel in Qatar lives up to its five-star classification and frequently earns high praise. Reviews emphasize its exceptional service, often described as surpassing even the highest expectations. Guests highlight the diverse and delicious breakfast buffet as a standout feature and the hotel's array of amenities meets luxurious standards. The establishment is noted for its elegance, cleanliness and overall comfort. Many guests regard Ezdan Palace Hotel as one of the best hotels in Doha and even in Qatar with some claiming it surpasses experiences in other notable destinations like Dubai. The consensus is that this hotel offers an excellent and elegant stay, full of high-quality services and beautiful accommodations.
Ezdan Palace Hotel in Doha is highly rated by business travelers for its exceptional suitability and convenient facilities. The polite and helpful staff are frequently praised for making business stays comfortable and memorable. The meeting rooms and dining areas are suitable for business discussions, creating a business-friendly environment that feels like a safe haven for professionals. Guests commend the hotel for its fast service and dedicated business centers, making it an ideal choice for business trips. Some visitors have expressed their intent to return and even recommend the hotel to colleagues, reinforcing its reputation as an amazing destination for business travelers. While the overall experience is overwhelmingly positive, there is a minor concern about the shower drainage and some have noted that the price is on the higher side. Nevertheless, the combination of excellent service and well-maintained facilities makes Ezdan Palace Hotel a top choice for business travelers in Doha.
Ezdan Palace Hotel offers numerous accessible areas throughout its premises, making it a viable option for guests with disabilities. Reviewers praised the hotel for its pretty pool area furnished with plenty of lounge chairs. Additionally, the staff, particularly employee Maroua, received high marks for their dedication, cooperation and attentiveness towards guest comfort. However, there are areas where the hotel's accessibility could be improved. Some highlighted that the elevators do not go all the way to the basement, necessitating a lengthy walk for elevator changes. The accessible facilities were described as comforting but incomplete with several guests noting the need for more amenities and accessible options. While the hotel is accessible from the main road, some remarked that it is somewhat difficult to reach. Despite these challenges, the hotel’s effort to accommodate and address guest requests, such as providing shower sponges and hairdryers upon request, was appreciated.
Ezdan Palace Hotel in Qatar features a range of child-friendly amenities, particularly when it comes to their swimming pool facilities. The hotel's dedicated children's pool has garnered positive feedback for its suitability and safety, making it an ideal spot for families traveling with kids. The presence of a lifeguard team provides an extra layer of security, ensuring that children are well-supervised while they enjoy the water. The pool area also boasts a selection of games and activities designed to keep younger guests entertained. Additionally, there are separate pools catering to both children and adults, alongside areas specifically designated for children's play around the pool. Reviews highlight the outstanding quality and amusement provided by these children's pool facilities, making the hotel a top choice for families seeking a pleasant and secure aquatic experience for their little ones.
The Ezdan Palace Hotel boasts an inviting outdoor pool that has garnered positive feedback from guests. The swimming pool is described as well-maintained, clean and luxurious, providing an enjoyable experience for both adults and children. Guests appreciate the large size of the pool, which accommodates the needs of all swimmers, including families. Multiple reviews highlight the sublime water temperature, making it ideal for a refreshing swim at any time of the day, even late into the night.
Additionally, the pool area offers stunning views, which guests have described as good, beautiful, exceptional and spectacular. This scenic view enhances the overall ambiance and relaxation experience while lounging by or swimming in the pool. The pool overlooks some of the hotel's finest aspects and is complimented by three diverse on-site restaurants.
Despite the overwhelmingly positive feedback, there is a note of improvement regarding the preparedness of the outdoor pool service. Nonetheless, the overall consensus points to the outdoor pool at Ezdan Palace Hotel as a delightful and visually appealing feature, perfect for a pleasant day of relaxation.
Ezdan Palace Hotel in Doha stands out as an epitome of luxury and elegance, making it a highly recommended choice for travelers seeking an opulent stay. Renowned for its exceptional service, hospitality and top-notch accommodation, the hotel is often described as one of the best in the city. Guests appreciate the professional yet warm approach of the staff, particularly noting the exceptional service at the reception.
The hotel boasts a prime location and offers a serene, peaceful atmosphere, perfect for those looking to unwind. The facilities are impressive, ensuring a comfortable and tranquil experience. The interior design is often compared to that of a true palace with a sophisticated and elegant Arabic style that adds to the luxurious feel of the place.
The rooms are described as luxurious and comfortable with many guests highlighting the cleanliness and high-quality furnishings. The overall ambiance exudes a sense of exclusivity and high-class living, making it a preferred choice for those who appreciate refined tastes and exquisite decor.
Additional amenities such as excellent car parking service and royal welcoming experiences further enhance the stay. The hotel’s combination of luxury, tranquility and exceptional service ensures it remains a top choice for travelers visiting Doha.
Location Show Map
Location
While the hotel's website claims excellent accessibility, some guests have found it challenging to navigate the entrance due to road construction and less-than-clear signage. However, once inside, visitors are greeted with spacious and clean rooms, friendly staff and a delicious breakfast that adds to a positive overall experience. The residential setting provides a peaceful environment and the hotel's proximity to both local attractions and essential facilities makes it a suitable choice for a comfortable stay in Doha.
The location may pose a minor inconvenience for those unfamiliar with the area or reliant on public transportation, but the high-quality services and amenities offered at the hotel generally offset these challenges. Overall, Ezdan Palace Hotel's strategic placement close to shopping malls, tourist spots and educational hubs, paired with its serene environment and excellent service, makes it a highly recommended option for travelers looking to explore Doha.
Breakfast
In particular, the variety and quality of food are often praised with some guests noting that it is one of the best breakfasts they have had at a hotel. The inclusion of numerous choices ensures that everyone can find something they like, contributing to a sense of indulgence and enjoyment. Several guests mentioned how the breakfast is not only delicious but also beautifully presented, aligning with the hotel's upscale atmosphere.
However, a few guests felt that the breakfast service could be improved with minor issues like crowding and early removal of breakfast items being pointed out. Despite these minor criticisms, the overall consensus highlights the exceptional nature of the breakfast, making it a key highlight of the stay at Ezdan Palace Hotel.
Dinner
However, there are critiques regarding the service and cost. Room service has been described as expensive with reports of orders arriving without proper heating. The dinner buffet has received mixed reviews with some guests noting a lack of choices and others pointing out that the meal quality was not particularly special. Occasional delays in food orders have also been mentioned.
While the breakfast at Thurya restaurant is commended for its excellence, comments about lunch and dinner meals suggest there is room for improvement in the restaurant's quality. Additionally, the restaurant prices are often considered very expensive. Despite these drawbacks, the employees are noted for their top-notch behavior, contributing positively to the overall dining experience.
Rooms
The accommodations are well-appointed and fully sanitized, ensuring a pristine atmosphere. The bedding and bathrooms are generally clean with some rooms featuring luxurious rain showers. Guests appreciate the peaceful ambiance and the convenience of the in-room amenities.
However, some reviews indicated issues such as humidity, occasional unpleasant odors and outdated or malfunctioning room amenities. A few guests mentioned that the air conditioning system was either too cold or not functioning properly, affecting their comfort. Additionally, maintenance and cleanliness were noted as areas needing improvement, including the condition of carpets and coffee machines.
Despite these minor setbacks, the overall consensus is that the rooms are spacious, comfortable and elegantly furnished, offering a pleasant and restful stay for guests. The service quality is commendable, adding to the positive experience at this luxurious hotel.
Beds
However, there were also consistent reports of the beds being excessively soft, which led to discomfort for some travelers. Specific issues such as overly soft mattresses causing back pain, worn-out mattresses and even damp bedding were mentioned. Some guests found the beds so uncomfortable that it adversely impacted their sleep quality with one mentioning that they had to sleep on the floor due to an overly soft mattress.
Despite these varied experiences, the overall sentiment leans towards a positive recognition of clean and well-presented rooms with comfortable beds, although attention to mattress firmness and bed maintenance could enhance guest satisfaction further.
Cleanliness
The hotel staff, including housekeeping, are praised for maintaining high standards of cleanliness across the premises, from rooms to public areas. Some guests did report occasional issues, such as unclean towels and poor room cleanliness, but these seem to be the exception rather than the rule.
Overall, the cleanliness at Ezdan Palace Hotel exceeds expectations, creating a beautiful and hygienic environment that contributes to a tranquil and comfortable stay for guests.
Staff
From the moment of arrival, guests are made to feel welcome by a courteous and cooperative reception team. Many reviews highlight specific employees who left a positive impression through their friendliness and attentiveness. For example, Zakaria is regularly mentioned for his excellent treatment and proactivity in ensuring guests' comfort, earning high marks across numerous reviews. Similarly, Marwa's attention to detail and warm smile are frequently appreciated.
The overall cleanliness and ambiance of the hotel also receive favorable feedback with guests noting the well-maintained facilities and clean rooms. The pool, dining services and children's activities are praised, enhancing the luxurious experience.
Apart from a few isolated incidents of inappropriate behavior or delays in service, the overwhelming majority of feedback underscores the staff's dedication to providing an outstanding guest experience. The management team, including managers like Yasin and Imad, is recognized for upholding high standards of service and ensuring that all guests' needs are promptly addressed.
In summary, the highly professional and friendly staff at Ezdan Palace Hotel significantly contribute to making guests' stays enjoyable and memorable, establishing the hotel as a top choice for travelers seeking excellent service in Doha.
Wi-Fi
The hotel staff frequently earned praise for their politeness and courteous demeanor with specific mention of the reception team. This positive interaction seemed to enhance the overall experience, making minor inconveniences with the internet more tolerable for some guests.
In summary, while the Wi-Fi at Ezdan Palace Hotel might not be perfect and could use some improvements in reliability and speed, it generally meets the needs of most guests and the excellent, polite service from the staff contributes to a pleasant stay.
Spa
Visitors delight in the big swimming pool, adding to the hotel's allure as a perfect spot for relaxation. The indoor hot tub is noted as a treat and several commenters have highlighted the distinct enjoyment they derive from the massage services available.
However, some reviews mention areas for improvement. A specific mention is made of the steam room needing better maintenance. Limited spa services and experiences that fell short of expectations also form part of the feedback. Despite these criticisms, the general sentiment towards the spa facilities and their inclusion alongside the gym suggests that many guests find value and relaxation in their visits.
Gym
Pool
Families find the pool and the surrounding activities especially accommodating, making it a popular choice for those with children. Lifeguards are on duty, ensuring a safe environment for kids to play and swim. The pool area also includes well-maintained seating arrangements that offer a magnificent view, making it an ideal spot for relaxation.
In addition to the pool itself, the poolside view is often highlighted as amazing and beautiful, further enhancing the overall experience. The spaciousness of the pool area ensures that guests rarely find it crowded, allowing for a tranquil swimming experience. While there have been occasional comments about pool service, the majority of reviews reflect a high level of satisfaction with the amenities provided.
Overall, the swimming pool at Ezdan Palace Hotel leaves a positive impression on guests, contributing significantly to their five-star experience at the hotel.
Parking
While the car parking service is often praised for being excellent and friendly, a few patrons experienced slow service and congestion issues. The parking facility itself has two levels and includes both simplistic and more complex layouts, potentially making navigation challenging for some visitors.
Overall, the parking facilities at the Ezdan Palace Hotel received positive remarks for being spacious, accessible and free, despite a few areas highlighted for improvement.
Family
Guests commend the hotel's clean environment and the excellent facilities available for families, from the welcoming reception staff to the meticulously maintained swimming pool, which features a diligent lifeguard team ensuring children's safety. The atmosphere is calm and organized, fostering a pleasant family experience.
The hotel's proximity to the beautiful places in Qatar, combined with its top-notch amenities and delicious breakfast, enhances the overall family-friendly appeal. The staff at Ezdan Palace Hotel, particularly those at reception, are noted for their professionalism and attentiveness to family needs, creating a friendly and accommodating environment.
Guests express high satisfaction with their stays, often highlighting specific staff members like Mr. Zaz for their exceptional hospitality. Whether for a family vacation, a staycation or simply a relaxing getaway, Ezdan Palace Hotel seems to provide a welcoming and enjoyable experience for every family member.
Families looking for a comfortable, well-equipped and friendly hotel in Doha will find Ezdan Palace Hotel to be an excellent choice, evident from the multiple positive endorsements by those who have already enjoyed its offerings.
5 Star
Business
Accessible
Children's Pool
Outdoor Pool
Additionally, the pool area offers stunning views, which guests have described as good, beautiful, exceptional and spectacular. This scenic view enhances the overall ambiance and relaxation experience while lounging by or swimming in the pool. The pool overlooks some of the hotel's finest aspects and is complimented by three diverse on-site restaurants.
Despite the overwhelmingly positive feedback, there is a note of improvement regarding the preparedness of the outdoor pool service. Nonetheless, the overall consensus points to the outdoor pool at Ezdan Palace Hotel as a delightful and visually appealing feature, perfect for a pleasant day of relaxation.
Luxury
The hotel boasts a prime location and offers a serene, peaceful atmosphere, perfect for those looking to unwind. The facilities are impressive, ensuring a comfortable and tranquil experience. The interior design is often compared to that of a true palace with a sophisticated and elegant Arabic style that adds to the luxurious feel of the place.
The rooms are described as luxurious and comfortable with many guests highlighting the cleanliness and high-quality furnishings. The overall ambiance exudes a sense of exclusivity and high-class living, making it a preferred choice for those who appreciate refined tastes and exquisite decor.
Additional amenities such as excellent car parking service and royal welcoming experiences further enhance the stay. The hotel’s combination of luxury, tranquility and exceptional service ensures it remains a top choice for travelers visiting Doha.
Yes, Ezdan Palace Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Ezdan Palace Hotel.
No, Ezdan Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Ezdan Palace Hotel.
Yes, Ezdan Palace Hotel has a gym.
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