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Summary of reviewsHotel Bellevue is praised for its strategic location, providing exceptional convenience for travelers due to its proximity to Genoa's Piazza Principe train station. This central positioning allows easy access to the historic center, the port, various attractions and nearby dining options, making it a robust hub for exploring Genoa.
The hotel offers a breakfast buffet that includes a variety of sweet and savory items like fresh croissants, high-quality coffee, pastries and cold cuts. Guest feedback is mostly positive, acknowledging the quality and friendliness of the breakfast staff, although there is room for improvement in offering more diverse and freshly prepared options. Dinner at the hotel is well-regarded with high quality meals and the hotel's advice on local dining options further enriches the culinary experience.
Rooms at Hotel Bellevue are frequently described as spacious, clean and functional, equipped with essentials like refrigerators and efficient air conditioning. Many rooms offer beautiful views. Despite some critiques about outdated decor and occasional noise disturbances due to thin walls, guests generally find the rooms comfortable and well-maintained.
The cleanliness of the hotel receives mixed reviews. While many guests commend the diligent housekeeping staff for their hard work in maintaining clean rooms and common areas, certain parts of the hotel, such as carpets and bathrooms, are noted as requiring more thorough cleaning.
Staff members at Hotel Bellevue are highly regarded for their friendliness, professionalism and around-the-clock availability with many guests appreciating their helpful and welcoming attitude. There are occasional reports of inconsistent service, but overall, the staff contributes significantly to a positive guest experience.
The hotel's Wi-Fi service gets a blend of feedback with many guests finding it adequate and appreciating the good internet connection, while some experience weak signals and connectivity issues, particularly on higher floors.
Families find Hotel Bellevue accommodating with features like connecting rooms and an elevator for strollers, although there are limited children's activities and sometimes requested amenities like cribs are not provided.
For guests interested in nightlife, the central location near numerous bars and restaurants is an advantage, though noise from the nearby train station can be a drawback for light sleepers.
Opinions about the beds are mixed with some guests finding them comfortable, while others report issues with hard or uneven mattresses and uncomfortable pillows.
Hotel Bellevue is generally perceived as clean and conveniently located, but its outdated structure suggests it does not fully meet its three-star rating, resembling more of a two-star establishment in need of renovation.
Finally, the hotel is noted for being pet-friendly, allowing guests to bring dogs and cats without additional charges. This aspect is appreciated by pet owners, contributing to the overall welcoming atmosphere.
Overall, Hotel Bellevue offers a convenient and generally pleasant stay, particularly for those prioritizing location and basic comforts with some areas for potential improvement. Show more
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Dog Friendly Hotel
Located in Genoa, Hotel Bellevue is a pet-friendly option. It provides the basic necessities for a comfortable stay with pets.
Hotel near Nightlife Spots
Located near Piazza Principe, this hotel is close to various transport links, making it easy to access different nightlife areas. The hotel itself may offer a bar or lounge, providing an on-site option for evening relaxation.
3-Star Hotel
Situated in the Piazza Principe district, the hotel is near family venues like the Aquarium of Genoa. It offers a comfortable stay with essential amenities.
Family Friendly Hotel
Room Types
Single RoomWith air conditioning, this functional room features a safe, a small fridge and a satellite flat-screen TV with Mediaset Premium channels. WiFi is free.
This room cannot accommodate extra beds.
Double RoomWith air conditioning, this functional room features a safe, a small fridge and a satellite flat-screen TV with Mediaset Premium channels. WiFi is free.
This room cannot accommodate extra beds.
Twin RoomWith air conditioning, this functional room features a safe, a small fridge and a satellite flat-screen TV with Mediaset Premium channels. WiFi is free.
This room cannot accommodate extra beds.
Triple RoomWith air conditioning, this functional room features a safe, a small fridge and a satellite flat-screen TV with Mediaset Premium channels. WiFi is free.
Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room offers air conditioning, a wardrobe, parquet floors, heating, as well as a flat-screen TV with satellite channels.
Family Room with TerraceThe family room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a bidet. This family room has parquet floors, heating and a flat-screen TV.
About Hotel Bellevue
License: IT010025A1V9SSIMQ
Guest Reviews
7.1
Good
Location
Hotel Bellevue boasts an enviable location that consistently earns high marks from its visitors. Strategically positioned right next to Genoa's Piazza Principe train station, it offers unparalleled convenience for travelers arriving by train. This proximity allows guests to access the hotel within minutes, making it an ideal choice for those with early departures or late arrivals.
In addition to its excellent transport links, the hotel sits within easy walking distance of Genoa’s historic center, the port and various attractions, including the aquarium and the enchanting old town. The nearby metro and bus stations further enhance its connectivity, making it easy for guests to explore the city and beyond, including excursions to the Cinque Terre.
Visitors also appreciate the beautiful views from the hotel with some rooms offering panoramic vistas of the harbor and the cityscape. The convenience of nearby dining options, bars and shops adds to the appeal, ensuring that guests have everything they need right at their doorstep.
With a central location that serves as a perfect hub for exploring Genoa and its surroundings, Hotel Bellevue stands out for its accessibility and the ease with which guests can navigate the city.
Breakfast
Hotel Bellevue offers a breakfast experience that caters to a range of tastes with several guests noting the variety and quality of the offerings. The breakfast buffet includes both sweet and savory items, featuring fresh croissants, high-quality coffee, cheese, cold cuts and a range of pastries. The option to enjoy breakfast on a terrace with panoramic views adds an extra element of enjoyment for many visitors.
While some found the breakfast to be abundant and satisfying, others felt it could be more varied, particularly in terms of gluten-free, lactose-free and vegetarian options. The breakfast is generally described as simple with some guests pointing out that it includes mostly prepackaged products and lacks warm food choices like eggs or bacon.
Many reviewers appreciated the breakfast staff's friendliness and helpfulness and the breakfast room's location above the train station was noted for its convenience and beautiful views. For those sensitive to a more elaborate spread, the breakfast might feel a bit repetitive and basic, but it is generally well-received for its price.
Overall, guests find the breakfast at Hotel Bellevue to be good with room for improvement in variety and fresh options, aligning well with a typically Italian breakfast experience.
Dinner
Hotel Bellevue offers a range of dining experiences that guests generally enjoy during their stay. Dinner at the hotel has received positive feedback with several guests specifically highlighting the quality of the evening meals, describing them as good or very good. Breakfast is equally well-received, complementing the overall meal experience.
Additionally, the hotel's reception provides valuable advice for those looking to explore eateries outside of the hotel. There are convenient dining options within a few meters from the hotel, including suggestions for small, typical and not overly expensive restaurants. The city center with its broader range of restaurants, is a 20 to 30 minute walk away, offering more choices for dining out.
Some guests wished for the option to dine on the hotel terrace, hinting at a desire for more in-house dining facilities. Despite this, the proximity to nearby restaurants ensures that guests are able to find reasonably priced and decent food options easily, including a Chinese Italian restaurant known for its good value.
Overall, while the in-house dining receives commendation, the ease of access to nearby culinary options significantly enhances the stay experience at Hotel Bellevue. The panorama view of arriving boats further adds a unique charm to the dining atmosphere.
Rooms
Hotel Bellevue features rooms that are often described as clean, spacious and comfortable. Despite its outdated décor and antique furnishings, guests appreciate the functionality of the rooms, which are well-maintained and equipped with essentials such as refrigerators and efficient air conditioning. Many rooms boast beautiful views of the harbor, train station or city, adding to the charm of the stay.
However, some guests noted issues with thin walls, resulting in noise disturbances. The bathrooms, although generally clean, are often small and can be inconvenient. The retro style of the furniture and overall dated appearance of the rooms were common points of feedback. Despite these factors, the rooms are kept tidy by diligent housekeeping staff.
Guests also enjoyed the pleasant views and large terraces available with some rooms and found the room prices to be reasonable for the accommodations provided. While the hotel structure and interior may feel somewhat worn and old-fashioned, the cleanliness, combined with spacious and comfortable rooms, make it a reliable option for travelers seeking a functional stay.
Beds
Guests' reviews of Hotel Bellevue reveal mixed opinions about the beds. On the positive side, many found the beds to be comfortable with some specifically mentioning that the bedding and pillows added to a good night's rest. The staff's efforts to provide additional pillows and the cleanliness of the bedding have also been noted favorably. Some visitors appreciated the beds' firmness, while others mentioned the beds being soft but still offering a pleasant sleep experience.
However, a significant number of reviews indicated dissatisfaction with the beds. Common issues include mattresses being too hard, too thin or uneven, leading to uncomfortable sleeping conditions. The beds being described as "rickety and noisy" and some even found ants in their bedding. Many reviews also pointed out the pillows being too small, thin or flat, contributing to an uncomfortable sleep.
The use of twin beds pushed together to form a double bed caused discomfort due to the crease in the middle. Some guests noted the sheets caused itchiness and there were instances of stained pillowcases. Despite some finding the beds acceptable, the overall feedback suggests that improvement in bedding quality could greatly enhance the guest experience at Hotel Bellevue.
Cleanliness
Hotel Bellevue receives mixed reviews regarding cleanliness, though there are generally positive remarks about the efforts of the cleaning staff. Numerous guests highlight the cleanliness of the rooms, noting they are well-maintained, cleaned daily with fresh towels and bed linen regularly provided. Many guests describe the hotel as clean and tidy with particular praise for the housekeeping staff's diligence.
Despite these positives, some aspects do need improvement. Certain areas of the hotel, such as carpets, curtains and bathrooms, garnered criticism for lacking thorough cleanliness. Reports mention stained or outdated furnishings and strong, unpleasant odors in parts of the hotel. Some guests also noted issues like dirty walls and floors and mold in the showers.
On a brighter note, the hotel’s proximity to attractions like the oceanarium, port, train station and historic center is frequently praised, adding a layer of convenience for travelers. While the structure is described as old and in some cases almost dilapidated, the general consensus suggests that the cleaning team works hard to maintain a reasonable level of cleanliness, despite the aging infrastructure.
Staff
Hotel Bellevue's staff receives high praise for their friendliness and professionalism with many guests noting that the team is consistently kind, courteous and attending to guests' needs with warmth and efficiency. The reception staff, in particular, are often highlighted for their friendliness and helpful nature, offering a warm welcome upon arrival and maintaining a professional demeanor throughout guests' stays.
A notable aspect of the service is the availability of staff around the clock, ensuring that assistance is always on hand. Guests frequently mention that the reception staff are available all night with the night porter receiving commendation for his professionalism. The front desk team is often described as accommodating and quick to help with problems.
Despite the overwhelmingly positive feedback, a few guests noted inconsistencies, particularly with certain receptionists who were described as unfriendly, rude or unhelpful. Language barriers were occasionally an issue, as highlighted by guests who found some staff members less accommodating in speaking languages other than Italian.
Overall, the general sentiment from reviews positions the staff at Hotel Bellevue as a strong asset to the establishment with their kindness and commitment making a significant positive impact on the guest experience.
Wi-Fi
Hotel Bellevue's Wi-Fi receives mixed reviews from guests. On the positive side, many guests noted that the Wi-Fi was satisfactory, often worked well throughout their stay and had very good to excellent connections, sometimes even offering super-fast speeds with a strong signal. The staff were often highlighted as helpful and friendly in resolving Wi-Fi issues and guests appreciated the good internet connection in general.
However, there were some recurring complaints. A significant number of guests reported having difficulties with weak or poor Wi-Fi, especially in their rooms or specific areas like the 5th floor. Some found it annoying to have to log in every few hours due to lack of instructions provided in the rooms for setting up the Wi-Fi. Moreover, some guests had to request the Wi-Fi key from the staff instead of having it given to them proactively upon arrival.
Overall, while the majority found the Wi-Fi service adequate, there are areas where the hotel could improve to ensure a more consistent and hassle-free internet experience for all guests.
Family
Hotel Bellevue, nestled in the heart of Genoa, offers a range of amenities that are ideal for family stays. Notably situated next to the Genoa Principe station, the hotel features a family-friendly environment with safe spaces for children. Guests appreciate the convenience of connecting rooms, making it a great option for families. Comfortable beds and spotlessly clean rooms, maintained daily, add to the positive experience. Additionally, the hotel is equipped with an elevator, an essential feature for maneuvering baby strollers. However, there are limited variations in children's activities and some reviews suggest the hotel may not be ideal for very young children. Certain practical mishaps, such as not having requested cribs available, have been noted. Overall, despite minor drawbacks, the hotel is well-regarded for its family-oriented amenities and central location.
Nightlife
Hotel Bellevue boasts a prime location in the heart of Genoa's city center, offering easy access to a variety of bars and restaurants. Positioned near Piazza Principe train station, the area around the hotel is vibrant with numerous dining and entertainment options. However, the close proximity to the train station does result in some noise, particularly from passing trains, which may affect light sleepers. Despite this, the hotel's central location offers convenience for those looking to explore the nightlife and culinary delights of Genoa.
3 Star
Hotel Bellevue, though clean and conveniently located, displays an outdated structure that doesn't quite measure up to its three-star rating. While the rooms are notably clean, the overall condition of the building and facilities suggests a need for significant renovation. Some guests consider the value for money fair, but most remarks point towards the hotel’s classification not aligning with its current state, indicating it feels more like a two-star establishment.
Issues such as broken safes and dated interiors are among the common points of criticism. Despite these drawbacks, some guests still find the hotel acceptable given its location and cleanliness. However, the consensus appears to be that Hotel Bellevue would benefit greatly from modernization to truly meet and maintain its three-star status.
Dog Friendly
Hotel Bellevue is noted for its pet-friendly environment, accommodating both dogs and cats without any extra charges. Guests have expressed appreciation for being allowed to bring their pets along with dogs frequently seen around the property, including inside guest rooms. The staff have been described as incredibly friendly and helpful, adding to the welcoming atmosphere. While some were unsettled by the presence of stray dogs on the premises, many found it comforting and enjoyable to be able to travel with their pets and feel at ease.
No, Hotel Bellevue doesn't have any pool.
No, a spa isn't available at Hotel Bellevue.
Yes, Hotel Bellevue welcomes dogs.
No, parking facilities aren't available at Hotel Bellevue.