NH Collection Gent
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Summary of reviewsNH Collection Gent, nestled in the heart of Ghent, offers an exceptional location that delights tourists with its proximity to the historical center. Major attractions, restaurants, bars, beautiful canals and picturesque cafés are just a short stroll away. The hotel's strategic placement near the city hall and Belfry is perfect for exploring Ghent's medieval charm on foot. Additionally, its closeness to public transport and convenience of underground parking further enhance its appeal, making it a prime spot for visitors.
The hotel's breakfast is highly praised for its extensive variety and delicious offerings, catering to a wide range of dietary preferences, including vegan and gluten-free options. Guests appreciate the abundance of choices and the welcoming environment, despite occasional comments on the cost. NH Collection Gent's breakfast is considered one of its standout features.
On-site dining experiences are mixed with some guests enjoying excellent dinners and friendly service at the bar, while others found the food quality to be disappointing and overpriced. Frequent restaurant closures and limited menu options were additional points of criticism. However, the bar service, good beer and pleasant atmosphere received positive remarks.
Rooms at NH Collection Gent are noted for their spaciousness, comfort and cleanliness with several recently renovated and modernly equipped rooms enhancing the guest experience. Some rooms offer exceptional city views. However, feedback also highlighted outdated furniture, stained carpets and poor sound insulation in certain rooms, indicating a need for consistent renovation.
Cleanliness across the hotel is generally well-maintained with rooms frequently described as spotless. The high hygiene standards significantly contribute to a positive stay, despite some noted issues with the condition of carpets and furnishings.
The staff at NH Collection Gent are commended for their friendliness, helpfulness and multilingual capabilities. Guests appreciate the efficient and courteous service, particularly at the reception, contributing to an overall enjoyable experience.
Free WiFi is available throughout the hotel, receiving mixed reviews. While it is often fast and reliable in public areas, some guests experience connectivity issues in the rooms.
The spa and gym facilities receive mixed feedback with guests appreciating the sauna but noting occasional unavailability and a need for maintenance. The gym's organization and cleanliness also drew some criticism.
Parking at the hotel is convenient with an underground garage and EV charging stations, though some guests find the daily fee steep and the entrance hard to locate. Nonetheless, the secure parking is a significant convenience for guests.
NH Collection Gent is highly regarded as a family-friendly hotel, offering spacious rooms, accommodating staff and practical amenities for children. The hotel's central location and nearby tram stops add to its suitability for family trips. Despite minor noise issues from nearby nightlife, the hotel remains a top choice for families.
Overall, NH Collection Gent offers a memorable and convenient stay with its prime location, exceptional breakfast, friendly staff and comprehensive amenities. While some areas require improvement, the hotel remains a popular choice for both tourists and families visiting Ghent.
Categories
The hotel's breakfast is highly praised for its extensive variety and delicious offerings, catering to a wide range of dietary preferences, including vegan and gluten-free options. Guests appreciate the abundance of choices and the welcoming environment, despite occasional comments on the cost. NH Collection Gent's breakfast is considered one of its standout features.
On-site dining experiences are mixed with some guests enjoying excellent dinners and friendly service at the bar, while others found the food quality to be disappointing and overpriced. Frequent restaurant closures and limited menu options were additional points of criticism. However, the bar service, good beer and pleasant atmosphere received positive remarks.
Rooms at NH Collection Gent are noted for their spaciousness, comfort and cleanliness with several recently renovated and modernly equipped rooms enhancing the guest experience. Some rooms offer exceptional city views. However, feedback also highlighted outdated furniture, stained carpets and poor sound insulation in certain rooms, indicating a need for consistent renovation.
Cleanliness across the hotel is generally well-maintained with rooms frequently described as spotless. The high hygiene standards significantly contribute to a positive stay, despite some noted issues with the condition of carpets and furnishings.
The staff at NH Collection Gent are commended for their friendliness, helpfulness and multilingual capabilities. Guests appreciate the efficient and courteous service, particularly at the reception, contributing to an overall enjoyable experience.
Free WiFi is available throughout the hotel, receiving mixed reviews. While it is often fast and reliable in public areas, some guests experience connectivity issues in the rooms.
The spa and gym facilities receive mixed feedback with guests appreciating the sauna but noting occasional unavailability and a need for maintenance. The gym's organization and cleanliness also drew some criticism.
Parking at the hotel is convenient with an underground garage and EV charging stations, though some guests find the daily fee steep and the entrance hard to locate. Nonetheless, the secure parking is a significant convenience for guests.
NH Collection Gent is highly regarded as a family-friendly hotel, offering spacious rooms, accommodating staff and practical amenities for children. The hotel's central location and nearby tram stops add to its suitability for family trips. Despite minor noise issues from nearby nightlife, the hotel remains a top choice for families.
Overall, NH Collection Gent offers a memorable and convenient stay with its prime location, exceptional breakfast, friendly staff and comprehensive amenities. While some areas require improvement, the hotel remains a popular choice for both tourists and families visiting Ghent.
Hotel Taking Steps Towards Sustainability
NH Collection Gent has been awarded both the Green Key and Bioscore certificates for its environmental commitment. The hotel focuses on energy efficiency and sustainable practices within its operations.
Family Friendly Hotel
This hotel offers family-friendly amenities and is located near the Design Museum Gent. It provides a comfortable stay for families looking to explore the city.
Dog Friendly Hotel
This hotel is pet-friendly and known for its quality and service. It provides a comfortable and luxurious experience for guests and their dogs, with easy access to Ghent's attractions.
Hotel near Nightlife Spots
Located on Hoogpoort, NH Collection Gent places guests within walking distance of Ghent's historic center and its nightlife spots. The Hoogpoort and surrounding areas offer a mix of bars and entertainment options.
Business Hotel
Offers modern facilities and services tailored for business travelers. Provides well-equipped meeting rooms, high-speed internet, and dedicated event planning assistance. Its central location makes it convenient for accessing business districts and local attractions.
Hotel with Parking
The hotel features a large underground car park with 120 spaces, accessible via Onderstraat, which is outside the pedestrian area. This offers good capacity and relatively convenient access despite the central location, although parking is paid.
EV charging stations
Accessible Hotel
This hotel offers accessible rooms and provides wheelchair access. It features a wheelchair-accessible concierge desk and a wheelchair-accessible registration desk.
Hotel with EV Charging Stations
NH Collection Gent provides EV charging stations for guests. This allows guests to charge their vehicles conveniently on-site.
4-Star Hotel
This hotel offers a central location near a bell tower and boasts rooms with city views. It is known for its bountiful buffet breakfast and features an à la carte restaurant serving international cuisine, making it a comfortable and convenient option.
Hotel with Spa
Romantic Hotel
Guest Reviews
Nestled in the heart of Ghent, NH Collection Gent boasts a truly exceptional location, making it a prime spot for tourists. Guests frequently laud its proximity to the historical center with many major attractions, restaurants and bars just a stone's throw away. From the hotel, visitors can effortlessly stroll to the beautiful canals, iconic castle, picturesque cafes and bustling pedestrian zones.
Perfectly positioned right across the city hall and close to the Belfry, this hotel is ideal for those wanting to explore the medieval charms of Ghent on foot. The convenience of its central location allows guests to experience the city's vibrant atmosphere, including its famed Christmas market, the scenic old town and various cultural festivals.
NH Collection Gent’s vicinity to public transport and its own underground parking further enhances its appeal, offering hassle-free access to the wider city areas and beyond. With everything within easy reach, the hotel's unbeatable location ensures a memorable and convenient stay for all its guests.
The breakfast at NH Collection Gent receives high praise from guests, who frequently highlight its extensive variety and delicious offerings. It caters to a wide range of dietary preferences, including vegan and gluten-free options, making it suitable for all tastes. The buffet format is particularly appreciated for its abundance of choices, from fresh rolls and waffles to savory and sweet dishes.
Guests frequently describe the breakfast as varied, complete and well worth the price, though some find it a bit expensive. The availability of fresh, well-displayed food items and the option for customized dishes, like freshly made pancakes and omelets, enhance the dining experience. The breakfast environment is welcoming and efficient with friendly service contributing positively to the overall morning routine.
Occasional criticisms include comments about the breakfast room decor and the perceived high cost relative to the quality for some items. However, the consensus remains overwhelmingly positive with many guests considering it one of the best hotel breakfasts they’ve experienced. Whether starting the day with a hearty feast or enjoying the charming presentation and diverse options, NH Collection Gent's breakfast is a standout feature that leaves guests well-satisfied.
NH Collection Gent champions its convenient location, making it easy for guests to venture out for dinner in the vibrant city. Many reviewers appreciated the quality of breakfast, highlighting tasty pancakes and a good overall selection. However, on-site dining experiences elicited mixed reactions. While some guests enjoyed excellent dinners and praised the friendly service at the bar, others found the quality of food, particularly the steaks and hamburgers, to be disappointing and overpriced.
Several guests expressed their frustration over the restaurant's frequent closures with many finding it shut during their visits despite information to the contrary on the hotel's website. These closures often spanned weeks, affecting guests who had planned on dining in. Additionally, there were comments regarding the limited menu options and unprepared staff when handling larger groups.
Despite these issues, the bar service received compliments for good beer and a pleasant atmosphere. The outdoor dining area also enticed guests, who expressed a desire to return in better weather to enjoy it. Overall, dining at NH Collection Gent showed potential but was marred by inconsistencies in availability and quality.
The rooms at NH Collection Gent have received mixed feedback from guests, but certain positive aspects stand out clearly. One of the most frequently praised features is the room size; many reviewers describe the rooms as "spacious" and "large." Guests appreciate the comfort of the beds and the overall cleanliness of the rooms. Several mentions highlight the recently renovated rooms which are noted as "modernly equipped" and "beautifully refurbished," contributing to a more pleasant stay.
Other key positive aspects include well-equipped rooms with amenities like air conditioning, large TV screens with various channels and comfortable, practical layouts. Some rooms offer exceptional views of the city and landmarks such as the Belfry, adding to the overall experience.
However, numerous reviews point out that a significant portion of the rooms are outdated with old furniture, stained carpets and bathrooms that need renovation. Common issues noted include poor sound insulation, musty odors and wear and tear of fixtures. Despite the aging infrastructure, the rooms remain functional and the hotel staff are often mentioned for their effort to accommodate and upgrade rooms when needed.
Overall, while the spaciousness and cleanliness of the rooms are evident strengths of NH Collection Gent, there is a notable need for consistent renovation and modernization to meet guest expectations fully. The mix of both refreshed and dated rooms creates a varied experience, but for those who value space and comfort with basic amenities, this hotel remains a solid choice.
NH Collection Gent is renowned for its generously sized and incredibly comfortable beds, making it a popular choice among travelers seeking restful accommodation. Guests frequently praise the beds as large, super comfortable and conducive to a great night's sleep. Kingsize and queen beds in particular receive high marks for their spaciousness and plush comfort. The quality bedding and mattresses enhance the overall sleep experience with many visitors describing the beds as excellent and highlighting how they slept like a baby.
However, not all feedback is glowing. Some guests found the beds too hard or the mattresses in need of replacement, which occasionally resulted in discomfort. There were also comments about small pillows, noisy bedding and the occasional uneven mattress. Despite these few drawbacks, the general consensus is that NH Collection Gent excels in providing a relaxing and comfortable sleep environment, reinforced by positive remarks about plush bedding and spacious sleeping areas.
The NH Collection Gent is largely praised for its high standards of cleanliness with many guests noting that the rooms are consistently clean, tidy and well-maintained. Numerous reviews mention the rooms being spotless with bathrooms and bedrooms often described as very clean, contributing to a positive stay experience. The hotel premises are maintained in excellent condition and the overall hygiene standards are generally appreciated with specific mentions of proper sanitization and cleanliness being a priority.
However, some reviews pointed out issues such as stained carpets and outdated furnishings which detract from the overall cleanliness. Guests flagged the need for more thorough cleaning, especially of carpets and air conditioning vents, as well as some parts of bathrooms which require attention. Despite these criticisms, the consensus remains that the hotel succeeds in maintaining a clean and comfortable environment, ensuring guests largely appreciate the cleanliness during their stay.
The staff at NH Collection Gent receive high praise from guests for their consistently friendly and helpful demeanor. Guests frequently highlight the welcoming and kind nature of the staff, adding that they are both informative and attentive. Numerous reviews mention the professionalism and efficiency of the staff, particularly at the reception desk, where smooth check-ins and courteous service seem to be the norm.
Guests also appreciate the multilingual capabilities of the staff, noting fluency in languages such as English, German, French and Dutch. The personal service provided is often described as fantastic with staff going out of their way to assist and accommodate guests' needs. Additionally, the attentive and accommodating receptionists are often mentioned for their excellent service.
While there are a few isolated comments about unfriendliness and slow service, the overwhelming majority of reviews commend the staff for their positive attitude, politeness and readiness to help. Guests also feel well-treated and enjoy the pleasant interactions with the staff throughout their stay.
Overall, the staff at NH Collection Gent contribute significantly to a welcoming and enjoyable hotel experience, leaving guests feeling appreciated and well cared for.
NH Collection Gent offers free WiFi throughout the hotel, promising strong connectivity, especially in public areas. Reviews highlight the convenience and good performance of the WiFi in many instances, noting that it often worked well and was fast. However, connectivity issues were reported by several guests, particularly within the rooms. Some experienced sporadic and inconsistent service with comments pointing out slow speeds, difficulties in connecting and weak internet signals. In several cases, WiFi was described as unreliable and not powerful enough for streaming services like Netflix or YouTube. Additionally, there were mentions of a lack of USB ports and insufficient outlets for charging devices, presenting further challenges for guests needing to stay connected and charged. Despite these drawbacks, when functional, the WiFi was noted to contribute positively to the stay.
The spa facilities at NH Collection Gent have received mixed reviews. Guests appreciate the presence of a sauna, describing it as really nice. Some visitors, however, have encountered issues such as the sauna being occupied or out of service and noted that the spa area is small and could benefit from maintenance. Moreover, the fitness area is quite limited, comprising just a single sauna. There have been instances where the spa facilities were closed for renovations without prior information provided. Despite these shortcomings, the availability of a sauna adds value to the overall guest experience.
Travelers staying at the NH Collection Gent have offered mixed reviews regarding the hotel's gym facilities. While some guests appreciated the gym and described it as good or even awesome, others faced inconveniences due to ongoing renovations, making the gym unavailable for use. Despite the positive remarks, there were also comments about the gym being disorganized and not clean, signaling a need for improvement. Overall, guests seem to recognize the value of having gym facilities available but point out that maintenance and updates are necessary to enhance the experience.
NH Collection Gent offers convenient and practical parking options that guests generally find useful. The hotel boasts an underground garage right beneath the building, complete with ample spaces, making it a trouble-free choice for lodging vehicles. Many reviews highlight the ease of access and the convenience of parking, especially when arriving by car. Several guests appreciate the availability of electric vehicle charging stations, adding an extra layer of convenience for eco-conscious travelers.
The parking is secure and guests feel confident knowing their vehicles are safe. The hotel's location is central, surrounded by attractions, bars and restaurants, making the parking location even more beneficial for those looking to explore the city easily.
However, the cost of parking is frequently mentioned as a downside with several guests noting that the daily fee of around 27.50 euros is quite steep. Some guests also experienced difficulties in locating the garage entrance and mentioned that the parking information provided could be clearer. Despite these issues, the overall sentiment is that the on-site parking facilities at NH Collection Gent significantly contribute to a convenient and smooth stay.
NH Collection Gent offers a convenient and extensive EV charging infrastructure for guests with electric vehicles. The hotel provides ample charging points and multiple charging stations in its parking garage, ensuring various options for electric car owners. The charging bays are easily accessible, making the process hassle-free. Several reviews highlight the presence of many electric car chargers and the overall ease of using the EV charging facilities. The availability of these services in the parking lot adds a significant level of convenience for those traveling with EVs, making NH Collection Gent a suitable choice for eco-conscious travelers.
NH Collection Gent stands out as a family-friendly hotel, making it an excellent choice for weekend family trips. Families feel warmly welcomed and the establishment offers a broad range of options for children. The staff is notably accommodating towards kids, ensuring they have a pleasant stay. Guests have highlighted the spacious and comfortable rooms, which are well-suited for families of various sizes, including triple and quadruple rooms. The rooms often come with amenities such as bathrobes for children and dedicated breakfast dishes, including choices like cornflakes and growing milk.
The hotel also provides practical advantages for families, such as a baby cot with a mattress when needed. There's a play area next to the adult tables, allowing parents to enjoy their meals while keeping an eye on their children. While the facilities may show some age and have a few quirks like electricity turning off with the lights, the general consensus is positive.
Families appreciate the convenient location with tram stops nearby for easy access to other parts of the city. Amenities like electric car charging stations are also a plus. However, some guests noted that the nightlife noise from a nearby club could be a minor inconvenience. Despite these few drawbacks, NH Collection Gent is highly recommended for family visits, offering both comfort and practical features to ensure a convenient stay for both parents and children.
NH Collection Gent is situated in the heart of the action, making it an excellent choice for those who want to be close to Ghent's vibrant nightlife. Numerous restaurants and bars are within easy reach, adding to the appeal for guests looking to enjoy local cuisine and entertainment. While the central location places visitors right in the midst of the city's festivities and cultural events, it can also result in some nighttime noise. The proximity to clubs, dance venues and a lively street scene means that noise from nearby parties and street activities can be heard in the rooms, particularly late at night. However, many guests noted that some rooms remain surprisingly quiet despite the bustling surroundings, allowing for a decent night's sleep. Overall, NH Collection Gent is ideal for those who wish to immerse themselves in Ghent's dynamic atmosphere but might not be the best option for light sleepers or those seeking a peaceful retreat.
The NH Collection Gent is generally identified as a four-star hotel with some guests affirming that it meets the four-star standard and offers comfort in line with its rating. Visitors appreciated the four-star facilities and noted its inclusion in a reputable chain. The hotel has been described as offering solid four-star accommodations and many consider it a great choice for travelers seeking a higher standard of service and amenities.
However, there were recurrent mentions of areas needing improvement to fully align with its four-star status. Some guests found the rooms to be basic with old furniture and noted that the bathroom felt outdated. There are comments pointing to a lack of proper maintenance, which some visitors felt brought down the overall quality. The minibar's failure to cool was also listed among the issues.
Cleanliness standards have received mixed reviews with some guests expecting more from a hotel of this rating. There were calls for renovation to ensure the hotel truly meets four-star expectations. Despite these criticisms, the general ambiance and facilities were considered comparable to a four-star hotel.
NH Collection Gent appears to be an ideal destination for business travelers, offering a range of facilities tailored to meet their needs. The hotel provides well-maintained business spaces, including coffee stations, conference rooms and well-furnished rooms equipped with desk space, making it suitable for work-related tasks. Many reviews highlight the hotel’s strategic location, which offers easy access to the business district, further enhancing its appeal for those on business trips.
Amenities such as a nicely managed business lounge and a clean, professional environment contribute to its suitability for hosting meetings and conducting business. The staff is noted for being accommodating and professional, ensuring a seamless experience for guests. The hotel also supports group bookings, although there were occasional mentions of the staff not being fully prepared for these.
Despite the ongoing construction and renovation work, the hotel's commitment to service ensures a functional and clean atmosphere, maintaining its reputation as a reliable choice for both business and leisure stays. While the menu options might be limited for a business dinner, the overall facilities and the business-friendly environment are well-received. Ideal for a combination of business and leisure, NH Collection Gent stands out as a perfect business trip destination, efficiently catering to the needs of its business clientele.
The reviews for NH Gent Belfort highlight its strengths in terms of accessibility for guests with disabilities. The hotel offers wheelchair-accessible rooms and there are accommodations for scooter riders as well. Guests appreciated the availability of bathrooms designed for people with disabilities and the presence of elevators for disabled guests. The property is assistance dog-friendly, which adds to its convenience.
The hotel's location received accolades for its accessibility, being close to important spots in Ghent and strategically positioned near the old town. It offers easy bus access and is ideal for walking around the city. Overall, the location is described as very accessible and convenient for getting around.
However, there were some criticisms regarding the need for renovation to further improve its accessibility features. Some guests also felt the hotel did not fully meet the standards expected of a 4-star establishment. Despite these points, the overall emphasis remained on its beneficial location and the basic accessibility features it provides.
NH Collection Gent proves to be an ideal destination for couples seeking a romantic getaway. The hotel creates a cozy and intimate atmosphere, perfect for celebrating special occasions like Valentine's Day. Guests appreciate the thoughtful extra touches at breakfast and reception, which enhance the romantic vibe. The clean, comfortable rooms with charming views and a comforting bed contribute significantly to the overall experience. Romantic dinners, although with a somewhat limited menu for larger groups, add to the pleasurable stay. The presence of water, fruit and sweets in the lobby further elevates the welcoming environment. Overall, NH Collection Gent stands out as a lovely venue for couples looking to enjoy a memorable and cozy retreat together.
Nestled in the heart of Gent, the NH Collection Gent has garnered attention for its exceptional dog-friendly facilities and services. Many guests have lauded the hotel for being welcoming and accommodating to pets, highlighting that it not only allows dogs but goes the extra mile to ensure their stay is as comfortable as possible.
The hotel has been praised for providing thoughtful amenities such as dog beds, bowls and even toys, making it easy for pet owners to settle in with their furry companions. Furthermore, pet treats and fresh water are thoughtfully provided upon arrival, further emphasizing the hotel's pet-friendly ethos.
Guests have observed that the hotel staff takes extra care of pets, enhancing the overall experience. The availability of specially prepared dog baskets containing toys and fresh water has also been appreciated. Moreover, the allowance of bikes in the rooms is a notable feature, offering perfect, secure spaces for guests with both pets and bikes.
However, there are a couple of considerations to keep in mind. Some reviews mentioned that the pet fee can be relatively pricey. Also, while the majority of experiences were positive, there were occasional complaints about the presence of noise due to dogs barking.
Overall, NH Collection Gent stands out as an excellent choice for travelers who wish to bring their pets along. The well-considered dog-friendly amenities and services ensure that both guests and their pets have a pleasant and memorable stay.
Location Show Map
Location
Perfectly positioned right across the city hall and close to the Belfry, this hotel is ideal for those wanting to explore the medieval charms of Ghent on foot. The convenience of its central location allows guests to experience the city's vibrant atmosphere, including its famed Christmas market, the scenic old town and various cultural festivals.
NH Collection Gent’s vicinity to public transport and its own underground parking further enhances its appeal, offering hassle-free access to the wider city areas and beyond. With everything within easy reach, the hotel's unbeatable location ensures a memorable and convenient stay for all its guests.
Breakfast
Guests frequently describe the breakfast as varied, complete and well worth the price, though some find it a bit expensive. The availability of fresh, well-displayed food items and the option for customized dishes, like freshly made pancakes and omelets, enhance the dining experience. The breakfast environment is welcoming and efficient with friendly service contributing positively to the overall morning routine.
Occasional criticisms include comments about the breakfast room decor and the perceived high cost relative to the quality for some items. However, the consensus remains overwhelmingly positive with many guests considering it one of the best hotel breakfasts they’ve experienced. Whether starting the day with a hearty feast or enjoying the charming presentation and diverse options, NH Collection Gent's breakfast is a standout feature that leaves guests well-satisfied.
Dinner
Several guests expressed their frustration over the restaurant's frequent closures with many finding it shut during their visits despite information to the contrary on the hotel's website. These closures often spanned weeks, affecting guests who had planned on dining in. Additionally, there were comments regarding the limited menu options and unprepared staff when handling larger groups.
Despite these issues, the bar service received compliments for good beer and a pleasant atmosphere. The outdoor dining area also enticed guests, who expressed a desire to return in better weather to enjoy it. Overall, dining at NH Collection Gent showed potential but was marred by inconsistencies in availability and quality.
Rooms
Other key positive aspects include well-equipped rooms with amenities like air conditioning, large TV screens with various channels and comfortable, practical layouts. Some rooms offer exceptional views of the city and landmarks such as the Belfry, adding to the overall experience.
However, numerous reviews point out that a significant portion of the rooms are outdated with old furniture, stained carpets and bathrooms that need renovation. Common issues noted include poor sound insulation, musty odors and wear and tear of fixtures. Despite the aging infrastructure, the rooms remain functional and the hotel staff are often mentioned for their effort to accommodate and upgrade rooms when needed.
Overall, while the spaciousness and cleanliness of the rooms are evident strengths of NH Collection Gent, there is a notable need for consistent renovation and modernization to meet guest expectations fully. The mix of both refreshed and dated rooms creates a varied experience, but for those who value space and comfort with basic amenities, this hotel remains a solid choice.
Beds
However, not all feedback is glowing. Some guests found the beds too hard or the mattresses in need of replacement, which occasionally resulted in discomfort. There were also comments about small pillows, noisy bedding and the occasional uneven mattress. Despite these few drawbacks, the general consensus is that NH Collection Gent excels in providing a relaxing and comfortable sleep environment, reinforced by positive remarks about plush bedding and spacious sleeping areas.
Cleanliness
However, some reviews pointed out issues such as stained carpets and outdated furnishings which detract from the overall cleanliness. Guests flagged the need for more thorough cleaning, especially of carpets and air conditioning vents, as well as some parts of bathrooms which require attention. Despite these criticisms, the consensus remains that the hotel succeeds in maintaining a clean and comfortable environment, ensuring guests largely appreciate the cleanliness during their stay.
Staff
Guests also appreciate the multilingual capabilities of the staff, noting fluency in languages such as English, German, French and Dutch. The personal service provided is often described as fantastic with staff going out of their way to assist and accommodate guests' needs. Additionally, the attentive and accommodating receptionists are often mentioned for their excellent service.
While there are a few isolated comments about unfriendliness and slow service, the overwhelming majority of reviews commend the staff for their positive attitude, politeness and readiness to help. Guests also feel well-treated and enjoy the pleasant interactions with the staff throughout their stay.
Overall, the staff at NH Collection Gent contribute significantly to a welcoming and enjoyable hotel experience, leaving guests feeling appreciated and well cared for.
Wi-Fi
Spa
Gym
Parking
The parking is secure and guests feel confident knowing their vehicles are safe. The hotel's location is central, surrounded by attractions, bars and restaurants, making the parking location even more beneficial for those looking to explore the city easily.
However, the cost of parking is frequently mentioned as a downside with several guests noting that the daily fee of around 27.50 euros is quite steep. Some guests also experienced difficulties in locating the garage entrance and mentioned that the parking information provided could be clearer. Despite these issues, the overall sentiment is that the on-site parking facilities at NH Collection Gent significantly contribute to a convenient and smooth stay.
EV charging stations
Family
The hotel also provides practical advantages for families, such as a baby cot with a mattress when needed. There's a play area next to the adult tables, allowing parents to enjoy their meals while keeping an eye on their children. While the facilities may show some age and have a few quirks like electricity turning off with the lights, the general consensus is positive.
Families appreciate the convenient location with tram stops nearby for easy access to other parts of the city. Amenities like electric car charging stations are also a plus. However, some guests noted that the nightlife noise from a nearby club could be a minor inconvenience. Despite these few drawbacks, NH Collection Gent is highly recommended for family visits, offering both comfort and practical features to ensure a convenient stay for both parents and children.
Nightlife
4 Star
However, there were recurrent mentions of areas needing improvement to fully align with its four-star status. Some guests found the rooms to be basic with old furniture and noted that the bathroom felt outdated. There are comments pointing to a lack of proper maintenance, which some visitors felt brought down the overall quality. The minibar's failure to cool was also listed among the issues.
Cleanliness standards have received mixed reviews with some guests expecting more from a hotel of this rating. There were calls for renovation to ensure the hotel truly meets four-star expectations. Despite these criticisms, the general ambiance and facilities were considered comparable to a four-star hotel.
Business
Amenities such as a nicely managed business lounge and a clean, professional environment contribute to its suitability for hosting meetings and conducting business. The staff is noted for being accommodating and professional, ensuring a seamless experience for guests. The hotel also supports group bookings, although there were occasional mentions of the staff not being fully prepared for these.
Despite the ongoing construction and renovation work, the hotel's commitment to service ensures a functional and clean atmosphere, maintaining its reputation as a reliable choice for both business and leisure stays. While the menu options might be limited for a business dinner, the overall facilities and the business-friendly environment are well-received. Ideal for a combination of business and leisure, NH Collection Gent stands out as a perfect business trip destination, efficiently catering to the needs of its business clientele.
Accessible
The hotel's location received accolades for its accessibility, being close to important spots in Ghent and strategically positioned near the old town. It offers easy bus access and is ideal for walking around the city. Overall, the location is described as very accessible and convenient for getting around.
However, there were some criticisms regarding the need for renovation to further improve its accessibility features. Some guests also felt the hotel did not fully meet the standards expected of a 4-star establishment. Despite these points, the overall emphasis remained on its beneficial location and the basic accessibility features it provides.
Romantic
Dog Friendly
The hotel has been praised for providing thoughtful amenities such as dog beds, bowls and even toys, making it easy for pet owners to settle in with their furry companions. Furthermore, pet treats and fresh water are thoughtfully provided upon arrival, further emphasizing the hotel's pet-friendly ethos.
Guests have observed that the hotel staff takes extra care of pets, enhancing the overall experience. The availability of specially prepared dog baskets containing toys and fresh water has also been appreciated. Moreover, the allowance of bikes in the rooms is a notable feature, offering perfect, secure spaces for guests with both pets and bikes.
However, there are a couple of considerations to keep in mind. Some reviews mentioned that the pet fee can be relatively pricey. Also, while the majority of experiences were positive, there were occasional complaints about the presence of noise due to dogs barking.
Overall, NH Collection Gent stands out as an excellent choice for travelers who wish to bring their pets along. The well-considered dog-friendly amenities and services ensure that both guests and their pets have a pleasant and memorable stay.
No, NH Collection Gent doesn't have any pool.
Yes, a spa is available at NH Collection Gent.
Yes, NH Collection Gent welcomes dogs.
Yes, parking facilities are available at NH Collection Gent.
No, NH Collection Gent doesn't have a gym.
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