Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsBishop Inn Downtown Gatlinburg enjoys a prime location in Gatlinburg, conveniently nestled in the heart of the town. Its proximity to the main strip offers guests easy access to local attractions, shops, and eateries, as well as nearby points of interest like Annakesta and the Great Smoky Mountains National Park. This strategic location ensures guests can explore the vibrant cultural and scenic experiences of Gatlinburg with ease.
The reviews of the breakfast offerings are mixed, with some guests appreciating a free breakfast when available, although inconsistencies have been noted regarding its availability and location. When breakfast is provided, guests typically find it satisfactory, though improved communication and consistency could enhance the experience.
Room reviews highlight both positive aspects and areas needing improvement. Many guests appreciated the clean and comfortable rooms, spaciousness, and convenient amenities like a fridge and freezer. Positive feedback focused on the quietness and functionality of the rooms, enhancing a pleasant stay. However, some guests reported issues such as cockroaches, bed bugs, and cleanliness concerns, contributing to a mixed overall experience.
Cleanliness reviews also vary, with some guests encountering maintenance and cleanliness issues, such as mildew, cracked tiles, and unpleasant odors. Despite these concerns, other guests praised the clean linens, rooms, and friendly cleaning staff, contributing to a partially favorable impression.
The staff at Bishop Inn Downtown Gatlinburg generally receive positive feedback, with guests describing them as accommodating, helpful, and courteous. The friendly demeanor of both front desk personnel and cleaning staff, along with standout contributions from the manager, Heather, enhance the visitor experience. However, instances of unresponsive staff and challenges with check-in and check-out processes were noted.
Overall, reviews of the beds are predominantly positive, with guests expressing satisfaction with the comfort and quality of the bedding. Newly renovated beds add to the comfort, though varied experiences exist with some describing certain beds as hard or noisy.
Despite some areas of improvement, Bishop Inn Downtown Gatlinburg's excellent location and generally friendly staff make it a desirable base for exploring the attractions and natural beauty of Gatlinburg. Show more
Read review summaries for all categories
Categories
Hotel near Ski Resorts
Hotel for Honeymoon
Cheap Hotel
Room Types
Two-Bedroom Suite - Non-SmokingThe suite features 2 bedrooms and 1 bathroom with a bath or a shower and free toiletries. This suite has air conditioning, heating and a flat-screen TV with cable channels. The unit offers 3 beds.
King Room - Non-SmokingThis room has air conditioning.
Queen Room with Two Queen Beds - Non-SmokingThis room features air conditioning.
Guest Reviews
4.7
Rated
Location
Nestled in the heart of Gatlinburg, Bishop Inn Downtown boasts a location that truly resonates with visitors seeking easy access to the town's vibrant attractions. Positioned within walking distance of the main strip, guests find themselves just a short stroll away from downtown Gatlinburg, making it an ideal base for exploring local shops and eateries. This convenient proximity to the area's main thoroughfare ensures that guests can effortlessly navigate to various points of interest, from unique shopping experiences to local dining spots. The hotel is strategically close to the parkway, allowing visitors to venture into the picturesque Great Smoky Mountains National Park or explore the lively atmosphere of nearby attractions such as Annakesta and the central village. While the location shines through as one of its most compelling features, offering both affordability and accessibility, it further amplifies the rich cultural and scenic experiences Gatlinburg has to offer.
Breakfast
Bishop Inn Downtown Gatlinburg appears to have a mixed reputation when it comes to breakfast offerings. While some guests have appreciated having a free breakfast, describing it as good or very nice, there seems to be some confusion and inconsistency in terms of availability and location. Many guests noted the absence of breakfast at the hotel itself, with some mentioning the need to walk to a nearby sister motel for a selection of muffins, protein bars, and coffee. Others expressed disappointment over the lack of breakfast entirely, and some were unsure if breakfast was ever offered. It seems that when breakfast is provided, guests find it satisfactory, but clearer communication and more consistent service would enhance the overall experience.
Rooms
The guest reviews about Bishop Inn Downtown reflect a wide range of experiences. On the positive side, many guests appreciated the clean and comfortable rooms, highlighting the spaciousness and comfort of the beds. Non-smoking rooms and thoughtful design aspects were noted as well. The location was also praised for its convenience, especially for visitors keen on exploring the Great Smoky Mountains National Park. Guests found the rooms to be quieter than expected, contributing to a pleasant night’s stay, and the size of the rooms was frequently described as impressive, particularly with functional features like a good size fridge and freezer.
However, the reviews also pointed out significant issues needing attention. Some guests reported encountering large cockroaches and bed bugs, along with cleanliness concerns in both the rooms and bathrooms, including mold and dirt. Complaints about outdated facilities, persistent unpleasant odors, and inadequate furniture like missing tables and coffee pots were noted. The bathrooms were often criticized for cleanliness and size, while noise disturbances from neighboring rooms were occasionally mentioned. The photographs of the property seemed misleading to some guests, contributing to dissatisfaction with their stay. Despite the mixed reviews, those who focused on the positives found the overall experience acceptable, aided by the good location and room size.
Beds
The reviews for Bishop Inn Downtown Gatlinburg reveal a mix of opinions about the beds, but generally highlight a positive experience. Several guests appreciated the comfort of the beds, describing them as comfortable, comfy, and even super comfy with the addition of good bedding. The presence of brand new and newly renovated bedding and beds was a pleasing factor for many. The king-size bed, in particular, received praise for its comfort. While the majority of guests found the beds satisfactory or better, there were mentions of some beds being a bit hard, noisy, or old, reflecting a varied experience among visitors. Though there were some criticisms, the efforts to update and refresh the accommodations seem to be acknowledged by many reviewers.
Cleanliness
The Bishop Inn Downtown Gatlinburg is a hotel that has generated mixed reviews regarding cleanliness from its guests. Many have reported issues with the state of their rooms, citing dirt and mildew on surfaces, including floors, walls, and bathrooms. Some guests found the condition of the rooms unsatisfactory, with cracked tiles in showers, sticky floors, and mold on ceilings and bathtubs. Maintenance problems have also been highlighted, such as broken bathroom fixtures and unpleasant odors from appliances like mini-fridges.
Despite these concerns, there are positive remarks about certain aspects of cleanliness. Several guests noted that their rooms, linens, and bathrooms were clean and comfortable, praising the upkeep of the bedding and towels. Others mentioned that the pool was well-maintained, and some appreciated the friendly demeanor of the cleaning staff and front desk personnel. The hotel’s location is also a favorable point for those passing through Gatlinburg, offering convenience despite mixed experiences with hotel cleanliness.
Staff
Bishop Inn Downtown Gatlinburg has received varying feedback regarding its staff, with many guests expressing positive experiences. Visitors often found the staff to be accommodating, helpful, and courteous, contributing to a welcoming atmosphere during their stays. Several guests highlighted the friendliness and professionalism of the employees, with specific mentions of the manager being particularly friendly and offering valuable directions and suggestions for activities in the area. The property manager, Heather, stood out for her exceptional treatment of guests, making them feel like family. Night and day shift personnel are praised for their positive attitude and service, helping enhance the guest experience.
However, there were also instances of dissatisfaction, with some guests encountering rude or unresponsive staff members. Issues such as a permanently closed office and challenges during check-in and check-out processes were noted by visitors. Despite these challenges, the balance of reviews suggests that many guests appreciated the friendly interactions with staff, which contributed significantly to their overall impression of the hotel.
No, Bishop Inn Downtown Gatlinburg doesn't have any pool.
No, a spa isn't available at Bishop Inn Downtown Gatlinburg.
No, Bishop Inn Downtown Gatlinburg doesn't allow dogs.
No, parking facilities aren't available at Bishop Inn Downtown Gatlinburg.
No, Bishop Inn Downtown Gatlinburg doesn't have a gym.