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Summary of reviewsWelcomhotel by ITC Hotels, Devee Grand Bay in Visakhapatnam consistently receives commendations from guests, particularly for its enviable location. Nestled in the heart of Visakhapatnam and adjacent to the beach, the hotel provides stunning sea views, especially from the top floors. Its proximity to popular beaches like Ramakrishna Beach and Varun Beach makes it an ideal choice for those looking to enjoy ocean vistas. The hotel's clean and well-maintained rooms, paired with friendly and helpful staff, add to the overall comfort and appeal.
The breakfast experience at the hotel is another highlight, featuring an elaborate and varied spread that caters to different tastes, including dietary options. Guests are often impressed by the quality and taste of the food, alongside the attentive service provided by the staff, which enhances their dining experience. Some critiques exist regarding the inclusion of fresh fruits and the overall management during peak hours, but these do not overshadow the general satisfaction.
Dinner offerings, particularly the buffet, also receive high praise for their quality and variety. Although some guests find the prices a bit high and note occasional lapses in taste, the in-house Restaurant Dakshin and ala carte options are frequently lauded. The overall dining experience is elevated by the friendly and efficient staff, despite a few isolated incidents.
Cleanliness is another strong suit of the hotel. The property is generally well-maintained, clean and modern with guests appreciating the neatness of the rooms and communal areas. Nonetheless, some feedback points out areas needing improvement, such as dirty linens and incomplete dusting, suggesting the need for more consistent cleanliness checks.
Guest reviews often commend the rooms for their comfort, cleanliness and spectacular sea views. While some rooms may suffer from a damp smell or seem outdated, overall room quality remains positive. Attention to detail in room facilities and excellent room service contribute to a pleasant stay, despite a few criticisms regarding room size and maintenance.
The staff at Welcomhotel by ITC Hotels, Devee Grand Bay are frequently noted for their professionalism, courteousness and exceptional service. Guests appreciate the warm hospitality and promptness of the staff, especially at the restaurant and front office. Occasional issues with understaffing and reservation mix-ups are mentioned but do not significantly impact the overall positive perception of the staff.
The swimming pool is praised for its inviting and well-maintained surroundings, offering a pleasant and tranquil experience. Families, in particular, enjoy the pool, though some guests have experienced restricted use due to government protocols or temporary closures.
Overall, Welcomhotel by ITC Hotels, Devee Grand Bay in Visakhapatnam is highly regarded for its prime location, excellent service, commendable dining experiences and cleanliness, making it a favorable choice for visitors. Show more
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Categories
Luxury Hotel
This luxury hotel features recently renovated rooms and suites with panoramic views of the sea and city. It offers multiple restaurants, a bar, an outdoor pool, a fitness center, and a spa, providing a comfortable and upscale experience.
Hotel Taking Steps Towards Sustainability
Being part of the ITC Hotels group, this property likely follows ITC's sustainability initiatives, which are known for their focus on responsible luxury and environmental stewardship.
Hotel for Honeymoon
Located on Beach Road, this hotel provides easy access to the city's attractions. It is known for its excellent hospitality and luxurious accommodations. The hotel offers a range of amenities suitable for a memorable honeymoon experience.
Family Friendly Hotel
This hotel provides a comfortable stay for families. It has complimentary baby food available and is known for its excellent service and attention to detail, ensuring a pleasant experience for both parents and children.
Romantic Hotel
With its panoramic views of the Bay of Bengal, luxurious rooms, and exceptional dining experiences, this hotel offers a romantic and memorable stay. The hotel's serene ambiance and attentive service create a perfect setting for couples.
Hotel with Swimming Pool
Known for its excellent service and sophisticated ambiance, it features a well-maintained swimming pool. The hotel also offers multiple dining venues and comfortable rooms, ensuring a pleasant and memorable stay.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel is known to have good internet connectivity, ensuring guests can stay connected for work or leisure. It is well-maintained and well-equipped, which contributes to a seamless online experience.
Business Hotel
Welcomhotel Devee Grand Bay provides a luxurious stay with excellent business facilities. It features multiple banqueting and meeting venues, a business center, and customized services, ensuring a productive and comfortable experience for business guests.
Hotel with Parking
This hotel provides free parking. It is known for its comfortable rooms and central location, making it easy to explore the area. The hotel is located on Beach Road.
Accessible Hotel
This hotel provides accessible self-parking and elevators. It also has accessible routes from the public entrance to the business center, meeting spaces, ballrooms, pool pathway and restaurants. Guest rooms have 32” wide doorways, bathroom grab bars, lowered deadbolt locks and electrical outlets, adjustable shower wand and vanities.
Hotel with Gym
This hotel offers a fitness center, an outdoor pool, and a sauna. The fitness centre is accessible 24/7. It is located close to Rama Krishna Beach and the INS Kurusura Submarine Museum.
5-Star Hotel
This hotel is centrally located and offers recreational opportunities including an outdoor pool, sauna, and fitness center. It features Indian cuisine at Dakshin and provides 24-hour room service. It's a short drive from Rama Krishna Beach and the INS Kurusura Submarine Museum.
Hotel with Outdoor Pool
Features an outdoor pool with sun loungers and panoramic views of the Bay of Bengal and the city. There are two on-site restaurants offering Indian cuisine. The hotel also includes a sauna and steam room for relaxation.
Room Types
Deluxe Double RoomThis double room has air conditioning and bathrobe.
Executive King RoomThe air-conditioned quadruple room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit has 1 bed.
Deluxe SuiteThis suite is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.
Twin RoomThe air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 2 beds.
Superior Double RoomGuests will have a special experience as the triple room offers a spa bath. The triple room provides air conditioning, a tea and coffee maker, a seating area, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior Twin RoomThe twin room offers air conditioning, a tea and coffee maker, a seating area, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Twin RoomThe spa bath is a top feature of this twin room. The air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Nestled at the heart of Visakhapatnam, Welcomhotel by ITC Hotels, Devee Grand Bay offers an enviable location that consistently garners praise from guests. Situated right next to the beach, the hotel provides stunning sea-facing rooms with spectacular views, particularly from the top floors. The proximity to popular beaches such as Ramakrishna Beach and Varun Beach makes it an ideal choice for beach lovers and those looking to soak in serene ocean vistas.
Guests emphasize the exceptional cleanliness and well-maintained rooms, adding to the comfort of this cozy property. The ambiance of the hotel complements its prime location, making it a perfect haven for both relaxation and picturesque views. The consistently positive remarks about the friendly and helpful staff, along with commendable food quality, contribute to the overall stellar experience.
Though some find the hotel a bit pricey, the majority agree that the combination of location, service and amenities offers great value. Visitors appreciate the mix of a prime spot near the shore, making it convenient for beach outings while enjoying a well-appointed stay in a pristine environment.
Breakfast
Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam offers a breakfast experience that has largely impressed its guests. The spread is often described as wholesome, elaborate and excellent with a wide range of choices to cater to different tastes. Many guests highlight that the breakfast is both tasty and delicious, contributing positively to their overall hotel experience. The presence of diet dishes and other varied options has also been appreciated.
Moreover, the staff and service associated with the breakfast seem to play a significant role in making the meal enjoyable. Numerous reviews commend the friendly and attentive staff, who go above and beyond to ensure guest satisfaction. This dedication adds a personalized touch that elevates the breakfast experience from merely good to exceptional for many visitors.
While most reviews are favorable, a few suggest areas for improvement, such as the inclusion of fresh fruits and sprouts, better management during peak breakfast hours and improvements in service and food quality on certain days. Some guests noted that the pricing for children's breakfast could be more reasonable and there were occasional issues with food temperature during the buffet. Nonetheless, these points do not overshadow the generally positive consensus that the breakfast at this hotel is a highlight of the stay.
Dinner
Welcomhotel by ITC Hotels, Devee Grand Bay in Visakhapatnam has garnered praise for its dinner offerings, particularly the buffet, which many guests describe as being of a very high standard with an excellent and varied spread. However, some guests found the buffet prices to be on the higher side with the taste not always meeting their expectations. While food quality is generally highlighted as excellent and very tasty, there were isolated incidents of dissatisfaction, including an unfortunate case of a co-traveler falling ill and the presence of a matchstick in the food.
For those dining at the in-house Restaurant Dakshin, the experience tends to be overwhelmingly positive with many noting the food was really good. Alacarte dinners received commendations as well. Despite some critiques, the hotel's staff service is frequently praised, contributing positively to the overall dining experience. Though improvements could be made in certain areas, the hotel's approach to food and hospitality generally leaves a favorable impression on its guests.
Rooms
The rooms at Welcomhotel by ITC Hotels, Devee Grand Bay in Visakhapatnam offer a mixed experience for guests. Many reviews highlight the comfort and cleanliness of the rooms, noting that they are well-maintained and feature very comfortable beds. Several rooms provide stunning views of the sea, adding to the overall appeal. Guests appreciate the excellent room service and the spaciousness of some accommodations, mentioning a fantastic eye for detail in room facilities.
However, the hotel also faces criticism in several areas. Some guests report rooms with a strong damp smell and old furniture, which detracts from the modern hotel experience one might expect. Complaints about the small size of rooms with some only suitable for one person, are quite common. Maintenance issues are also noted with suggestions that the rooms need upgrades and better upkeep. Additionally, slow room service and an overall dated feel of the property, including smelly carpets, have led to disappointment among travelers.
In summary, while the hotel offers comfortable and clean rooms with some excellent views, it falters with issues related to room size, age and the need for better maintenance.
Cleanliness
Welcomhotel by ITC Hotels, Devee Grand Bay in Visakhapatnam generally receives favorable remarks regarding its cleanliness. Guests frequently praise the hotel's overall cleanliness and tranquility, noting that the property is well-maintained, spacious and modern. Rooms are typically described as neat and clean, adding to the positive guest experience. Many reviews highlight the pleasant and well-trained staff, especially in the front office, who contribute to the hotel's welcoming atmosphere. Additionally, attributes such as cleanliness, value for money and room size often meet guests' expectations.
However, some feedback points to certain areas needing improvement. Issues such as dirty linens, stained curtains and incomplete dusting have been mentioned. A few guests have reported instances of unclean rooms upon check-in with specifics like dirty carpets and neglected areas below the bed. There are also occasional remarks about an unhygienic environment and unresponsiveness from the staff. These concerns suggest that while the overall cleanliness is good, there are inconsistencies that need to be addressed to ensure a uniformly positive experience for all guests.
Staff
The staff at Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam have consistently been praised in guest reviews for their courteous demeanor and exceptional service. Visitors frequently noted the professionalism and helpfulness of the staff, highlighting their prompt and friendly customer service. The restaurant staff, in particular, received commendations for their readiness and helpfulness. Guests appreciated the hospitality and kindness displayed by the team with specific mentions of their proactive and well-trained approach, especially at the front office.
Despite occasional comments about understaffing at the reception and some mix-ups with reservations, the overall impression of the staff remains highly positive. Reviews commonly describe the staff as cooperative, well-mannered and prompt in handling tasks. The warm and friendly attitude of the hotel personnel greatly contributed to the memorable experiences of the guests, underscoring the significance of the hotel’s human element in enhancing the overall stay. The hospitality, along with a good breakfast spread and a favorable location, marked the hotel as an attractive choice for visitors.
Pool
The swimming pool at Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam has received positive feedback for being enjoyable and inviting. Guests have praised the pool for its fantastic surroundings and the pleasant poolside experience. The green environment around the pool adds to its aesthetic appeal, making it a delightful spot for relaxation. Families have noted that children particularly enjoyed the swimming pool. Despite the occasional restricted use and closure due to government protocols, the overall impressions of the pool are favorable with commendations on the good maintenance and attractive setting. However, some reviews mention that the view may be obstructed and there were times when the pool was non-functional.
Yes, Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam.
No, Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam doesn't allow dogs.
Yes, parking facilities are available at Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam.
Yes, Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam has a gym.