Courtyard by Marriott Washington Downtown/Convention Center
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Summary of reviewsThe Courtyard by Marriott Washington Downtown/Convention Center offers a standout experience for both business and leisure travelers, thanks to its exceptional location in the heart of downtown NW DC. Visitors consistently praise its proximity to major landmarks like the National Mall, White House and Smithsonian museums, coupled with easy access to public transport and a vibrant local nightlife scene. The clean, modern and spacious rooms enhance this central location, providing a comfortable retreat after exploring the city.
Guests generally find the rooms to be comfortable, well-equipped and beautifully designed with particular emphasis on the quality of the beds and amenities. Cleanliness throughout the hotel is frequently noted, contributing to a pleasant and welcoming environment. Despite some minor criticisms, like the need for occasional room updates, the room experience remains overwhelmingly positive.
The hotel's staff earns high marks for their professionalism, friendliness and helpfulness, creating a welcoming atmosphere that's appreciated by many. The exceptional service, especially from the housekeeping and valet teams, enhances the overall stay.
The gym facilities are another highlight with the rooftop gym receiving applause for its well-maintained equipment and unique setup, offering an inviting space for a workout or catch-up.
For those traveling with families, the hotel provides a convenient base with family-friendly amenities and a welcoming atmosphere. Proximity to child-friendly landmarks and a playground within the hotel cater well to younger guests.
While the breakfast experience garnered mixed reviews, the positive feedback focused on the delicious options and comfortable setting for those who enjoyed their meals. However, many guests felt that the menu could offer more variety and better value for money. Dinner experiences were also varied with some enjoying the food and the excellent rooftop dining atmosphere, while others found the menu options limited and service inconsistent.
Parking services received praise for the friendly and efficient valet team, though the high cost is a common point of concern for many guests. The WiFi provided is generally reliable, despite occasional connectivity issues.
In summary, Courtyard by Marriott Washington Downtown/Convention Center offers a clean, comfortable and centrally located option for travelers, bolstered by friendly staff and solid amenities, making it a great choice for exploring Washington, D.C.
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Guests generally find the rooms to be comfortable, well-equipped and beautifully designed with particular emphasis on the quality of the beds and amenities. Cleanliness throughout the hotel is frequently noted, contributing to a pleasant and welcoming environment. Despite some minor criticisms, like the need for occasional room updates, the room experience remains overwhelmingly positive.
The hotel's staff earns high marks for their professionalism, friendliness and helpfulness, creating a welcoming atmosphere that's appreciated by many. The exceptional service, especially from the housekeeping and valet teams, enhances the overall stay.
The gym facilities are another highlight with the rooftop gym receiving applause for its well-maintained equipment and unique setup, offering an inviting space for a workout or catch-up.
For those traveling with families, the hotel provides a convenient base with family-friendly amenities and a welcoming atmosphere. Proximity to child-friendly landmarks and a playground within the hotel cater well to younger guests.
While the breakfast experience garnered mixed reviews, the positive feedback focused on the delicious options and comfortable setting for those who enjoyed their meals. However, many guests felt that the menu could offer more variety and better value for money. Dinner experiences were also varied with some enjoying the food and the excellent rooftop dining atmosphere, while others found the menu options limited and service inconsistent.
Parking services received praise for the friendly and efficient valet team, though the high cost is a common point of concern for many guests. The WiFi provided is generally reliable, despite occasional connectivity issues.
In summary, Courtyard by Marriott Washington Downtown/Convention Center offers a clean, comfortable and centrally located option for travelers, bolstered by friendly staff and solid amenities, making it a great choice for exploring Washington, D.C.
3-Star Hotel
This Courtyard by Marriott is located conveniently near the Convention Center, providing easy access for business travelers. It offers comfortable accommodations and essential amenities for a pleasant stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
The Courtyard by Marriott Washington Downtown/Convention Center boasts an exceptional location that consistently won praise from guests. Situated in the heart of downtown NW DC, the hotel is perfectly positioned for both business and leisure travelers. It's adjacent to the Washington Convention Center and conveniently close to major landmarks such as the National Mall, White House and Smithsonian museums.
Guests appreciated the ease of accessing public transportation with the Metro station just a short walk away, providing direct lines to key destinations like the DCA airport. The central location also offers an abundance of dining options, shopping venues and tourist attractions within walking distance.
Visitors highlighted the hotel's proximity to the vibrant 14th St NW, bustling with bars, restaurants and lounges, making it an ideal spot for experiencing the local nightlife. The hotel's clean and spacious rooms, combined with its superior construction, added to the overall positive experience.
The convenience of being able to walk or take a short metro ride to various points of interest made this hotel a favorite among guests looking to explore Washington DC efficiently. The location is also ideal for both business and family travel, offering easy navigation around the city and close proximity to the main attractions and business hubs.
In summary, the central and convenient location of the Courtyard by Marriott Washington Downtown/Convention Center, along with its clean and comfortable facilities, provide an excellent base for exploring Washington DC.
The breakfast experience at Courtyard by Marriott Washington Downtown/Convention Center garnered mixed reviews from guests. On the positive side, some guests found the breakfast to be delicious and appreciated the clean and comfortable setting. Those who enjoyed the breakfast mentioned it was good with some describing it as amazing and tasty.
However, the overall sentiment leaned toward disappointment. Many guests were dissatisfied with the limited breakfast options, often restricted to just two choices: a Full American breakfast or Avocado Toast. The rigidity of the set menu was a common point of contention, along with complaints about repetitive meal offerings and no ability to substitute items.
Guests frequently mentioned issues with the breakfast service, describing it as chaotic, rushed and understaffed. There were also complaints about the cost of breakfast with many finding it overpriced and not worth the additional charge. The use of powdered eggs and the lack of variety and fresh options, such as fruit or cheese, further detracted from the experience.
Some guests expected a buffet but were disappointed to find no such offering and the provided complimentary options were often considered lacking. The breakfast setup, including the use of plastic boxes and lack of clear communication regarding vouchers, added to the overall dissatisfaction for many.
In conclusion, while a few guests had a positive experience with the breakfast at Courtyard by Marriott Washington Downtown/Convention Center, the majority found it lacking in variety, poorly organized and not worth the additional cost.
The dining experience at the Courtyard by Marriott Washington Downtown/Convention Center is a mixed bag with both highs and lows noted by guests. The on-site restaurant offers some highlights, including delicious chips, great drinks and excellent rooftop dining that provides stunning views of Washington, DC. Guests also appreciated the convenience and quality of the breakfast menu.
However, dinner offerings received mixed reviews. Many found the dinner options to be basic and the quality of the food to be average or even poor. Specific criticisms included bland Caesar salads, unappealing conditions in the restaurant and unprofessional service. The restaurant's limited hours and the early closing time of 9 pm were also points of contention and room service did not make up for these limitations— with complaints about the thoroughness and quality of meals delivered to rooms.
On a more positive note, some guests did enjoy their meals, citing especially delicious dishes and good food after a wait. There are also vegan options available on the menu, which some diners appreciated. The fries were mentioned as hot, crispy and delicious.
Overall, while the restaurant has its strong moments, there is significant room for improvement, particularly in expanding the dinner menu, improving service and extending operating hours.
Courtyard by Marriott Washington Downtown/Convention Center is frequently praised for its clean and spacious rooms. Many guests find the rooms to be modern, comfortable and well-equipped. The comfort of the beds is often highlighted, along with the cleanliness of both the rooms and bathrooms. The rooms are described as ranging in size from regular to very spacious with particular appreciation for large rooms featuring plush amenities and ample seating areas.
There's a consistent emphasis on the modern design and interior of the rooms, contributing to a pleasant stay. Guests also appreciate the quiet, soundproofed environment, making it suitable for family stays and conducive to relaxation. Some reviews note that the hotel rooms are particularly well-suited for those who value space and a modern aesthetic.
The spacious bathrooms are frequently mentioned, often described as clean and well-maintained. While the majority of the feedback is positive, a few guests did mention that some rooms are a bit outdated and could benefit from renovation. Despite this, the overall sentiment remains largely favorable regarding the room experience.
Perfect for travelers who value comfort, cleanliness and modernity, the rooms at Courtyard by Marriott Washington Downtown/Convention Center offer an inviting retreat in the heart of Washington.
The bed reviews for 'Courtyard by Marriott Washington Downtown/Convention Center' consistently highlight comfort as a key feature. Guests frequently describe the beds as very comfortable, comfy and even amazing. The quality of the mattresses receives notable praise with several guests mentioning they found them to be of excellent quality. The bed linens and pillows also contribute to the overall comfortable sleeping experience.
Positive phrases like good size bed, spacious beds and super comfortable bed are common in the reviews, indicating that most guests have a restful night's sleep. Although there are a few mentions of smaller and less comfortable beds, the overwhelming sentiment remains positive. A minor issue regarding the smell of the beds and pillows was noted, but this seems to be an exception rather than the rule.
Overall, the comfort of the beds at this hotel seems to meet or exceed guest expectations, making it a reliable choice for those who prioritize good sleep during their stay.
The Courtyard by Marriott Washington Downtown/Convention Center receives high praise for its cleanliness from guests. Visitors frequently describe the rooms as very clean, spacious and comfortable with many noting the modern look and meticulous attention to detail. Both the rooms and bathrooms are consistently highlighted for being spotless and the overall cleanliness of the hotel is widely appreciated. Guests note that the hotel is well-maintained, sanitary and offers excellent service. Common areas are also kept clean, providing a fresh and welcoming environment throughout the facility. Although there are occasional remarks about cleaning service issues, the hotel generally maintains a high standard of cleanliness, making it a recommended choice for travelers seeking a clean and comfortable stay.
The staff at Courtyard by Marriott Washington Downtown/Convention Center receives high praise for their professionalism, friendliness and helpfulness. Many guests highlighted the welcoming atmosphere created by the staff with terms like accommodating, polite and respectful being frequently mentioned. Housekeeping and service staff were also noted for their attentiveness and friendly demeanor. Specific mentions include fantastic service and employees treating guests like family, as well as the concierge and valet team providing reliable support.
However, some reviews indicate inconsistencies with occasional reports of rude or unhelpful behavior, especially at the front desk and in the restaurant. These instances are countered by the overall positive experiences noted by most guests, including exceptional assistance from the maintenance staff and great interactions with the front office.
Despite a few negative experiences, the general consensus is that the staff at Courtyard by Marriott Washington Downtown/Convention Center significantly contributes to a pleasant and welcoming stay for the majority of guests.
The WiFi at the Courtyard by Marriott Washington Downtown/Convention Center generally receives positive feedback for its reliability and performance. Many guests highlight good and reliable WiFi connectivity, noting that the service works fine and offers a great connection, which contributes positively to their stay. However, there are instances where some guests experienced issues; some mentioned that the WiFi only worked on one device or that it would occasionally disconnect. A few reviews also pointed to periods when the WiFi service was down or unstable. Despite these occasional setbacks, the overall sentiment towards the hotel's WiFi is favorable with most guests finding it to be a non-critical aspect of their experience.
The gym at Courtyard by Marriott Washington Downtown/Convention Center consistently impresses guests with its facilities and upkeep. The rooftop gym stands out, frequently being described as great and really nice, offering a perfect workout space with a unique bonus of a seating area suitable for meetings or eating takeout. Visitors appreciate the well-maintained gym equipment and the overall good availability and adequacy of the fitness center. While there were a few mentions of some machines lacking, the positive feedback highlights an impressive, well-maintained and convenient gym experience.
Reviews for parking at Courtyard by Marriott Washington Downtown/Convention Center highlight a mix of positive and negative experiences. Guests largely praised the valet parking service for being convenient, reasonable and efficient with attendants often described as amazing, caring and excellent in their service. However, many noted that the valet service could be slow at peak times, causing delays in getting cars parked and retrieved.
The cost of parking was frequently criticized as being excessively high with daily fees ranging from $50 to $72, making it quite expensive for multi-day stays. Some guests found more affordable parking options nearby, while others struggled with the lack of included parking and the necessity of using valet services. A few reviewers also mentioned the absence of alternative parking facilities and EV charging stations, adding to the overall inconvenience.
In summary, while the valet service received commendable feedback for its quality, the high costs and occasional inefficiency in service times were significant drawbacks for many guests.
Courtyard by Marriott Washington Downtown/Convention Center has received positive feedback from families, highlighting its appeal for those traveling with children. Guests appreciate the hotel's convenient location, as it is within walking distance of famous landmarks and museums, making it an excellent base for family vacations. The presence of nearby restaurants adds to the convenience. The environment is noted for making guests feel like part of a family, providing a welcoming atmosphere.
For children, the hotel offers a playground and provides baby equipment, catering to the needs of young guests. Family-friendly policies and amenities make it a suitable choice for family stays and the spacious rooms are designed to comfortably accommodate families. Safety is a priority with guests feeling secure in the well-maintained family spaces and areas.
While there were some instances where children were not entirely happy with their experience, the overall feedback suggests that Courtyard by Marriott Washington Downtown/Convention Center is a great option for families looking to explore Washington D.C. While attending events or exploring the city, guests have had positive experiences with the staff earning praise for their family-like treatment.
Courtyard by Marriott Washington Downtown/Convention Center offers a solid experience for a three-star hotel. The ambiance and overall cleanliness meet expectations and the staff has been praised for their courteous and friendly demeanor, creating a welcoming atmosphere. The hotel's rooms are equipped with useful features like microwaves, adding to the convenience of the stay.
However, certain amenities come at a cost, which can detract from the overall value for money. For instance, breakfast options are limited and can feel expensive and parking is not free. Additionally, some guests have noted a lack of complimentary small amenities such as free water and there may not always be enough towels for groups.
The hotel's food and drink offerings, as well as the attention to detail provided by the staff, enhance the experience, even though the bed comfort could be improved. Overall, it offers a predictable and reliable three-star experience with the standard amenities expected in this category, making it a good, if not exceptional, choice for travelers.
Courtyard by Marriott Washington Downtown/Convention Center is well-regarded for its business-friendly amenities and services. Business travelers have noted the hotel's excellent facilities, including meeting rooms and amenities tailored for professional needs, making it suitable for conferences and business trips. The location is particularly convenient for those attending events at the nearby Convention Center, just one block away.
The rooms are described as quiet and conducive to work, although there have been mentions of drafting cold air and unreliable Wi-Fi impacting work sessions. Despite these minor issues, the professional environment and additional conveniences like the rooftop gym and seating area, which is ideal for meetings or informal gatherings, enhance the overall experience.
The hotel's service is also highlighted for being accommodating, especially with requests for later check-outs, making it easier for business travelers to manage their schedules. Overall, Courtyard by Marriott Washington Downtown/Convention Center provides good value and is a solid choice for professional stays and business travel.
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Location
Guests appreciated the ease of accessing public transportation with the Metro station just a short walk away, providing direct lines to key destinations like the DCA airport. The central location also offers an abundance of dining options, shopping venues and tourist attractions within walking distance.
Visitors highlighted the hotel's proximity to the vibrant 14th St NW, bustling with bars, restaurants and lounges, making it an ideal spot for experiencing the local nightlife. The hotel's clean and spacious rooms, combined with its superior construction, added to the overall positive experience.
The convenience of being able to walk or take a short metro ride to various points of interest made this hotel a favorite among guests looking to explore Washington DC efficiently. The location is also ideal for both business and family travel, offering easy navigation around the city and close proximity to the main attractions and business hubs.
In summary, the central and convenient location of the Courtyard by Marriott Washington Downtown/Convention Center, along with its clean and comfortable facilities, provide an excellent base for exploring Washington DC.
Breakfast
However, the overall sentiment leaned toward disappointment. Many guests were dissatisfied with the limited breakfast options, often restricted to just two choices: a Full American breakfast or Avocado Toast. The rigidity of the set menu was a common point of contention, along with complaints about repetitive meal offerings and no ability to substitute items.
Guests frequently mentioned issues with the breakfast service, describing it as chaotic, rushed and understaffed. There were also complaints about the cost of breakfast with many finding it overpriced and not worth the additional charge. The use of powdered eggs and the lack of variety and fresh options, such as fruit or cheese, further detracted from the experience.
Some guests expected a buffet but were disappointed to find no such offering and the provided complimentary options were often considered lacking. The breakfast setup, including the use of plastic boxes and lack of clear communication regarding vouchers, added to the overall dissatisfaction for many.
In conclusion, while a few guests had a positive experience with the breakfast at Courtyard by Marriott Washington Downtown/Convention Center, the majority found it lacking in variety, poorly organized and not worth the additional cost.
Dinner
However, dinner offerings received mixed reviews. Many found the dinner options to be basic and the quality of the food to be average or even poor. Specific criticisms included bland Caesar salads, unappealing conditions in the restaurant and unprofessional service. The restaurant's limited hours and the early closing time of 9 pm were also points of contention and room service did not make up for these limitations— with complaints about the thoroughness and quality of meals delivered to rooms.
On a more positive note, some guests did enjoy their meals, citing especially delicious dishes and good food after a wait. There are also vegan options available on the menu, which some diners appreciated. The fries were mentioned as hot, crispy and delicious.
Overall, while the restaurant has its strong moments, there is significant room for improvement, particularly in expanding the dinner menu, improving service and extending operating hours.
Rooms
There's a consistent emphasis on the modern design and interior of the rooms, contributing to a pleasant stay. Guests also appreciate the quiet, soundproofed environment, making it suitable for family stays and conducive to relaxation. Some reviews note that the hotel rooms are particularly well-suited for those who value space and a modern aesthetic.
The spacious bathrooms are frequently mentioned, often described as clean and well-maintained. While the majority of the feedback is positive, a few guests did mention that some rooms are a bit outdated and could benefit from renovation. Despite this, the overall sentiment remains largely favorable regarding the room experience.
Perfect for travelers who value comfort, cleanliness and modernity, the rooms at Courtyard by Marriott Washington Downtown/Convention Center offer an inviting retreat in the heart of Washington.
Beds
Positive phrases like good size bed, spacious beds and super comfortable bed are common in the reviews, indicating that most guests have a restful night's sleep. Although there are a few mentions of smaller and less comfortable beds, the overwhelming sentiment remains positive. A minor issue regarding the smell of the beds and pillows was noted, but this seems to be an exception rather than the rule.
Overall, the comfort of the beds at this hotel seems to meet or exceed guest expectations, making it a reliable choice for those who prioritize good sleep during their stay.
Cleanliness
Staff
However, some reviews indicate inconsistencies with occasional reports of rude or unhelpful behavior, especially at the front desk and in the restaurant. These instances are countered by the overall positive experiences noted by most guests, including exceptional assistance from the maintenance staff and great interactions with the front office.
Despite a few negative experiences, the general consensus is that the staff at Courtyard by Marriott Washington Downtown/Convention Center significantly contributes to a pleasant and welcoming stay for the majority of guests.
Wi-Fi
Gym
Parking
The cost of parking was frequently criticized as being excessively high with daily fees ranging from $50 to $72, making it quite expensive for multi-day stays. Some guests found more affordable parking options nearby, while others struggled with the lack of included parking and the necessity of using valet services. A few reviewers also mentioned the absence of alternative parking facilities and EV charging stations, adding to the overall inconvenience.
In summary, while the valet service received commendable feedback for its quality, the high costs and occasional inefficiency in service times were significant drawbacks for many guests.
Family
For children, the hotel offers a playground and provides baby equipment, catering to the needs of young guests. Family-friendly policies and amenities make it a suitable choice for family stays and the spacious rooms are designed to comfortably accommodate families. Safety is a priority with guests feeling secure in the well-maintained family spaces and areas.
While there were some instances where children were not entirely happy with their experience, the overall feedback suggests that Courtyard by Marriott Washington Downtown/Convention Center is a great option for families looking to explore Washington D.C. While attending events or exploring the city, guests have had positive experiences with the staff earning praise for their family-like treatment.
3 Star
However, certain amenities come at a cost, which can detract from the overall value for money. For instance, breakfast options are limited and can feel expensive and parking is not free. Additionally, some guests have noted a lack of complimentary small amenities such as free water and there may not always be enough towels for groups.
The hotel's food and drink offerings, as well as the attention to detail provided by the staff, enhance the experience, even though the bed comfort could be improved. Overall, it offers a predictable and reliable three-star experience with the standard amenities expected in this category, making it a good, if not exceptional, choice for travelers.
Business
The rooms are described as quiet and conducive to work, although there have been mentions of drafting cold air and unreliable Wi-Fi impacting work sessions. Despite these minor issues, the professional environment and additional conveniences like the rooftop gym and seating area, which is ideal for meetings or informal gatherings, enhance the overall experience.
The hotel's service is also highlighted for being accommodating, especially with requests for later check-outs, making it easier for business travelers to manage their schedules. Overall, Courtyard by Marriott Washington Downtown/Convention Center provides good value and is a solid choice for professional stays and business travel.
No, Courtyard by Marriott Washington Downtown/Convention Center doesn't have any pool.
No, a spa isn't available at Courtyard by Marriott Washington Downtown/Convention Center.
No, Courtyard by Marriott Washington Downtown/Convention Center doesn't allow dogs.
Yes, parking facilities are available at Courtyard by Marriott Washington Downtown/Convention Center.
Yes, Courtyard by Marriott Washington Downtown/Convention Center has a gym.
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