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Summary of reviewsBest Western On The Avenue is highly regarded for its exceptional location in the heart of Allentown, offering easy access to downtown Buffalo's restaurants, bars and cultural attractions. Guests find it convenient for both business and leisure activities with reliable public transport and free on-site parking being valuable additions. The local artsy vibe adds a delightful touch to the stay.
The breakfast offerings have been well-received, particularly the hot meals featuring cream cheese rolls with cherries and real scrambled eggs. Guests appreciate the variety, ample seating and the friendly staff who enhance the dining experience. While there have been minor suggestions for improvement, the overall feedback is positive with many finding the breakfast rejuvenating and plentiful.
Rooms at Best Western On The Avenue are often described as spacious, spotless and well-appointed, featuring modern amenities like microwaves and refrigerators. The serene ambiance, despite the hotel's proximity to downtown and the comfortable beds contribute to a restful stay. Though some guests noted minor issues like dated decor or occasional noise disturbances, the general consensus is that the rooms are comfortable and clean, maintaining a high standard of hospitality.
Cleanliness is a standout aspect of the hotel, frequently praised in reviews. Many guests commend the impeccable upkeep of the property, describing it as one of the cleanest hotels they've stayed in. Although there are occasional mentions of lapses in thorough cleaning, these instances are relatively isolated compared to the overall positive feedback.
The staff at Best Western On The Avenue are frequently highlighted for their friendliness and efficiency. Guests repeatedly note feeling welcomed and well-informed with specific mentions of the exceptional service provided by the front desk team, including individuals like Troy. The staff's courteous and helpful nature significantly enhances the overall guest experience.
Parking at the hotel is a mixed aspect; while free parking is a significant perk, the limited and cramped spaces can sometimes be challenging, particularly during peak times or adverse weather conditions. Despite these challenges, the convenience of having on-site parking remains a noted benefit.
In conclusion, Best Western On The Avenue offers a well-located, comfortable and clean stay with exceptional service and a highly appreciated breakfast, making it a great choice for visitors to Buffalo. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly
Business Hotel
Located in the heart of Buffalo's theater and restaurant district, this hotel offers business rooms with oversized desks and complimentary high-speed internet. It also features a complimentary full breakfast and free parking.
Accessible Hotel
This hotel has dedicated ADA accessible rooms equipped with mobility features, roll-in showers with grab bars, and accessible doorways. Accessible parking, accessible common areas including the lobby and eating area, and braille signage on elevators and room numbers are available.
Hotel with Gym
The Best Western On The Avenue has a fitness center with a variety of weights and cardio equipment. It also provides free WiFi access and a large flat-screen television.
3-Star Hotel
This hotel provides comfortable accommodations with easy access to the Peace Bridge to Canada and is surrounded by area attractions, including theaters and restaurants. The staff is super nice and helpful, and the rooms are clean.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
King Suite with Spa Bath - Non-SmokingThis suite features a hot tub. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a TV with cable channels. The unit has 1 bed.
King Room - Disability Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Best Western On The Avenue boasts a highly praised location that is consistently highlighted by its guests. Situated in the heart of Allentown, the hotel offers easy access to the Allentown Art Festival, making it an ideal choice for attendees. The proximity to downtown Buffalo means that a plethora of local restaurants, bars and stores are within walking distance, offering a vibrant dining and shopping experience. Guests appreciate the convenience for both business and leisure, being close to conference venues and main attractions. The hotel's central position also includes reliable public transport and easy-to-find routes.
The local artsy vibe of Allentown is a delightful plus, appealing to those interested in the cultural and artistic pulse of the city. Free on-site parking is an added advantage, especially in such a bustling area. The hotel itself is remarked to be clean and welcoming with staff that are friendly and helpful, further enhancing the overall experience. For those looking to explore downtown Buffalo's sites or enjoy local festivals and events, Best Western On The Avenue proves to be a perfectly located base.
Breakfast
Best Western On The Avenue receives high praise for its breakfast offerings. Guests highlight the hot, ready and delicious meals with a particular fondness for the cream cheese rolls with cherries and real scrambled eggs. The breakfast options are described as rejuvenating and plentiful with a variety of different choices available each day. The seating area is casual with ample space, ensuring a comfortable dining experience. The breakfast is complemented by friendly and welcoming staff, adding to the overall positive atmosphere. Some reviews note the presence of substantial grab-and-go options and commend the well-served, excellent complimentary breakfast. While there are a few comments suggesting room for improvement and inconsistencies, the general consensus is that the breakfast at Best Western On The Avenue significantly enhances the stay for many guests.
Rooms
Best Western On The Avenue offers a consistently comfortable and clean experience in its rooms. Guests frequently highlight the spaciousness and cleanliness, noting that the rooms are spotless, well-organized and come with comfortable beds. Many reviews praise the large, accommodating rooms equipped with modern amenities such as a microwave, refrigerator and TV with many channels. The showers are noted for being nice and some rooms have luxurious touches like large walk-in showers and jet tubs for relaxation.
The hotel’s ambiance benefits from a quiet, serene setting despite its proximity to downtown Buffalo, which is a convenient drive away. Guests appreciate the clean and cozy atmosphere with some rooms featuring pleasant little touches like old-school guide books. The facilities are well cared for, maintaining overall cleanliness and orderliness.
There are isolated mentions of minor issues, including dated decor in some rooms, occasional musty odors and a few disturbances from outside noise. However, the overwhelming consensus is that Best Western On The Avenue provides a comfortable, clean stay with excellent service and helpful staff, making it a great choice for visitors.
Beds
Guests of Best Western On The Avenue generally find the beds to be very comfortable, often describing them as super comfortable, clean and featuring amazing pillows. Many reviews highlight that they slept exceptionally well, even those who typically struggle to rest in hotels. A few guests noted some isolated issues with bed comfort, such as a bed being too soft and lumpy or a king-size bed having noticeable springs, but this feedback was much less frequent. On the whole, most guests express great satisfaction with the beds, often referring to them as some of the most comfortable they've ever used in a hotel.
Cleanliness
Best Western On The Avenue has received high marks for its cleanliness from many guests. Several reviews highlight the hotel's impeccable cleanliness with some noting it as the cleanest hotel they have ever stayed in. Guests frequently describe the rooms as clean and well-maintained, underscoring the hotel's commitment to a pristine environment. Positive phrases such as spotless, very clean and clean and convenient are often used to describe the experience.
However, there are a few areas where the hotel falls short. Some guests reported instances of rooms not being thoroughly cleaned, pointing out issues like stains on bed sheets and dirty carpets. Additionally, there were occasional mentions of musty smells in the corridors and rooms that could benefit from more thorough cleaning. Despite these isolated shortcomings, the overall impression remains favorable with many guests finding their stay comfortable and satisfactory due to the clean facilities and friendly staff.
Staff
Located in a good location, Best Western On The Avenue boasts an exceptional team known for their friendliness and helpfulness. The staff consistently leaves guests impressed with their pleasant, courteous demeanor and efficiency. Many reviews highlight the front desk team and specifically mention Troy for his friendliness and willingness to go the extra mile. Guests frequently comment on feeling welcomed and well-informed with staff providing valuable information and assistance effortlessly. The reception team, described as awesome, kind and happy, contributes significantly to a smooth check-in and check-out experience. Overall, the staff's exceptional service, combined with clean premises, makes for a highly satisfying stay for visitors.
Parking
Best Western On The Avenue offers the convenience of free parking on site, which is a significant perk for guests. However, the parking situation has mixed reviews. Some guests found the parking easy and convenient, while others noted challenges due to limited spaces. The parking lot is described as small and cramped, often making it tricky to find a spot, especially when fully occupied. Limited parking spots and tight spaces can be problematic, particularly during peak times or inclement weather, such as snow accumulation.
Despite these challenges, the location itself is praised for being very convenient for various activities and the availability of free parking remains a highlighted benefit. Though improvements to the parking lot are constrained by space limitations, the hotel still manages to offer a practical solution for those traveling by car.
No, Best Western On The Avenue doesn't have any pool.
No, a spa isn't available at Best Western On The Avenue.
Yes, Best Western On The Avenue welcomes dogs.
Yes, parking facilities are available at Best Western On The Avenue.