Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG
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Summary of reviewsHoliday Inn Express & Suites Bengaluru Old Madras Road by IHG offers a blend of practicality and convenience, particularly for guests with specific travel needs. Its location within a shopping mall is convenient for those interested in easy access to retail and casual dining options, as well as travelers with specific onward destinations or office visits nearby. While this placement offers proximity to the airport, it requires some compromise regarding distance from central Bengaluru attractions and the vibrant city life. Guests looking for more exploration options may find the hotel's surroundings limited, but its location caters well to particular itineraries.
The hotel's breakfast offerings are a highlight for many guests, who appreciate the good quality and taste of the dishes available. The breakfast buffet includes a variety of both South Indian and western options, creating an enjoyable and satisfying experience for guests. While some visitors suggest expanding the menu to include more international selections, the breakfast remains largely viewed as a positive part of their stay.
Cleanliness at the hotel receives mixed feedback, with many guests acknowledging the generally clean and well-maintained rooms and facilities. The ambience is often praised for its hygiene and neatness, contributing positively to the overall guest experience. However, there are concerns about inconsistencies in cleanliness standards, with some guests pointing out issues such as stained floors and occasional lapses in housekeeping.
The staff at Holiday Inn Express & Suites Bengaluru Old Madras Road is recognized for their attentiveness, professionalism, and welcoming nature. Guests appreciate the helpfulness and kindness of the team, with particular praise for individuals like Mr. Anand who enhances the hospitality experience. Despite some areas requiring improvement, such as reception efficiency and language barriers, the majority of guests find the staff responsive and courteous, creating a friendly atmosphere.
Overall, Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG provides a satisfactory stay for guests, supporting specific travel needs and offering positive experiences in breakfast quality and staff interactions. While there are areas for improvement, particularly in cleanliness and location-related conveniences, the hotel successfully delivers comfort and hospitality for many visitors.
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The hotel's breakfast offerings are a highlight for many guests, who appreciate the good quality and taste of the dishes available. The breakfast buffet includes a variety of both South Indian and western options, creating an enjoyable and satisfying experience for guests. While some visitors suggest expanding the menu to include more international selections, the breakfast remains largely viewed as a positive part of their stay.
Cleanliness at the hotel receives mixed feedback, with many guests acknowledging the generally clean and well-maintained rooms and facilities. The ambience is often praised for its hygiene and neatness, contributing positively to the overall guest experience. However, there are concerns about inconsistencies in cleanliness standards, with some guests pointing out issues such as stained floors and occasional lapses in housekeeping.
The staff at Holiday Inn Express & Suites Bengaluru Old Madras Road is recognized for their attentiveness, professionalism, and welcoming nature. Guests appreciate the helpfulness and kindness of the team, with particular praise for individuals like Mr. Anand who enhances the hospitality experience. Despite some areas requiring improvement, such as reception efficiency and language barriers, the majority of guests find the staff responsive and courteous, creating a friendly atmosphere.
Overall, Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG provides a satisfactory stay for guests, supporting specific travel needs and offering positive experiences in breakfast quality and staff interactions. While there are areas for improvement, particularly in cleanliness and location-related conveniences, the hotel successfully delivers comfort and hospitality for many visitors.
Hotel with Free Wi-Fi
Holiday Inn Express hotels typically provide free Wi-Fi for guests. These services are designed to support both short and extended stays, ensuring connectivity for all guests.
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Guest Reviews
Holiday Inn Express & Suites Bengaluru Old Madras Road offers guests a blend of practicality and convenience, reflected in mixed sentiments about its location. Situated within a shopping mall, it provides immediate access to retail options, which some reviewers find appealing. The proximity to the mall makes it particularly convenient for those seeking shopping or casual dining without venturing far. The location is noted as good for travelers with specific onward destinations or office visits in the area, and it offers easier access to the airport.
However, the property's placement comes with some drawbacks. It is an appreciable distance from the bustling city center, which may be less ideal for those looking to immerse themselves in the vibrant city life or needing quick access to hospitals and tech parks. Its location on a highway may lead to noise, necessitating careful room selection to ensure a more peaceful stay. Furthermore, the limited activities around the hotel might not suit guests looking for more exploration options beyond the mall.
Overall, while the location caters well to specific needs and travel goals, it requires some compromise for those desiring proximity to central Bengaluru attractions and institutions.
The breakfast offerings at Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG generally receive positive remarks from guests, with many appreciating the good quality and taste of the dishes available. The breakfast is described multiple times as very good, reflecting satisfaction among visitors. The variety includes both South Indian and western options, making for a decent spread that many guests find enjoyable. The breakfast buffet is often noted as being sumptuous, with tasty food and good choices available in a nice restaurant setting.
However, there is room for improvement, particularly regarding the range of options. Some guests feel that the menu could be expanded to include more courses, especially to better cater to international clientele. There are requests for a wider variety, including more international and European choices, as the current offerings can be somewhat limited. Despite some criticism about the lack of variety and occasional quality concerns, the breakfast is largely seen as a positive aspect of the hotel experience.
The Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG offers a mixed experience when it comes to cleanliness. Several guests appreciated the hotel's cleanliness, noting that rooms were generally clean and well maintained, providing a comfortable stay. Positive mentions included the hotel's clean facilities and well-kept ambience, which contributed to the overall perception of good hygiene. Guests highlighted the top-quality service and overall cleanliness as favorable aspects of their stay.
However, there were notable concerns about the consistency in cleanliness standards. Some reviews mentioned challenges such as stained floors, curtains, and carpets, and specific cleanliness issues with the bathrooms and linens. The absence of soap and towels in some rooms also raised questions about housekeeping practices. These varying experiences suggest that while the hotel successfully delivers a clean and comfortable environment for many, there are areas in housekeeping and maintenance that require attention to meet the expectations associated with the brand's standards.
Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG is praised for its attentive and welcoming staff. Guests have consistently found the team to be helpful, kind, and professional, which contributes to a positive experience at the hotel. The restaurant manager and front desk team, particularly guided by Mr. Anand, stand out for their exceptional service and hospitality. The staff is notably polite and courteous, with a few individuals recognized for making an extra effort to ensure guest satisfaction.
However, there have been mentions of areas needing improvement, including the reception experience and some instances of slow service. Language barriers and a need for better training have also been noted, affecting the overall efficiency. While some staff members are acknowledged for their good behavior and support, others seem to struggle with maintaining consistent service.
Despite these concerns, the majority of guests appreciate the general helpfulness and friendliness of the staff, acknowledging their ability to respond promptly to guest needs and create a welcoming environment.
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Location
However, the property's placement comes with some drawbacks. It is an appreciable distance from the bustling city center, which may be less ideal for those looking to immerse themselves in the vibrant city life or needing quick access to hospitals and tech parks. Its location on a highway may lead to noise, necessitating careful room selection to ensure a more peaceful stay. Furthermore, the limited activities around the hotel might not suit guests looking for more exploration options beyond the mall.
Overall, while the location caters well to specific needs and travel goals, it requires some compromise for those desiring proximity to central Bengaluru attractions and institutions.
Breakfast
However, there is room for improvement, particularly regarding the range of options. Some guests feel that the menu could be expanded to include more courses, especially to better cater to international clientele. There are requests for a wider variety, including more international and European choices, as the current offerings can be somewhat limited. Despite some criticism about the lack of variety and occasional quality concerns, the breakfast is largely seen as a positive aspect of the hotel experience.
Cleanliness
However, there were notable concerns about the consistency in cleanliness standards. Some reviews mentioned challenges such as stained floors, curtains, and carpets, and specific cleanliness issues with the bathrooms and linens. The absence of soap and towels in some rooms also raised questions about housekeeping practices. These varying experiences suggest that while the hotel successfully delivers a clean and comfortable environment for many, there are areas in housekeeping and maintenance that require attention to meet the expectations associated with the brand's standards.
Staff
However, there have been mentions of areas needing improvement, including the reception experience and some instances of slow service. Language barriers and a need for better training have also been noted, affecting the overall efficiency. While some staff members are acknowledged for their good behavior and support, others seem to struggle with maintaining consistent service.
Despite these concerns, the majority of guests appreciate the general helpfulness and friendliness of the staff, acknowledging their ability to respond promptly to guest needs and create a welcoming environment.
No, Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG.
No, Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG.
Yes, Holiday Inn Express & Suites Bengaluru Old Madras Road by IHG has a gym.
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