Grand Palace Hotel
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Summary of reviewsThe Grand Palace Hotel in Amman is highly regarded for its central and convenient location, providing guests with easy access to the city's key attractions, restaurants, shopping venues and tourist sites. Positioned near the old town, the hotel offers a quiet yet picturesque surrounding, making it a cozy and reasonably priced accommodation option with clean facilities and available parking.
The hotel’s breakfast experience stands out for its variety and quality, receiving consistent praise for being delicious, rich and abundant. Guests appreciate the extensive selection and the high standard of service provided during breakfast, contributing to an exceptional dining experience.
Rooms at the Grand Palace Hotel are spacious, well-lit and comfortable, featuring large and cozy beds. Many rooms offer wonderful views, enhancing guests' overall experience. Although some reviews mention outdated facilities and occasional issues with hot water and room temperature, the general consensus appreciates the cleanliness, comfort and ample space of the rooms.
Cleanliness is a strong point with many guests commending the hotel's overall cleanliness, particularly in the rooms and bathrooms. Housekeeping is praised for its efficiency and thorough service every morning. However, there are some mixed reviews about the condition of carpets in certain areas, suggesting a need for improvement.
The hotel staff are highlighted for their exceptional service, politeness and warm hospitality. Notable mentions of staff members like Mr. Iskandar and Mr. Maher reflect the team's commitment to guest satisfaction. The staff's friendly and helpful nature significantly contributes to the positive guest experience with many visitors appreciating their professionalism and willingness to assist.
The rooftop pool on the 19th floor, providing stunning views, is well-received by guests. The hotel also offers indoor and outdoor pool options through a partnership with the neighboring Regency Hotel, adding to the guests' relaxation and wellness experience. Despite occasional issues with accessibility, the pool facilities are a positive aspect of the hotel.
The beds at the Grand Palace Hotel are generally praised for their comfort and spaciousness. While there are a few concerns about mattresses sliding and feeling used, most guests appreciate the high level of comfort provided by the beds.
In summary, the Grand Palace Hotel provides a comfortable and welcoming stay with its prime location, exceptional breakfast, spacious rooms, high cleanliness standards, outstanding staff service and excellent pool facilities. Despite some minor drawbacks, the hotel is a highly recommended option for travelers seeking a pleasant experience in Amman.
Categories
The hotel’s breakfast experience stands out for its variety and quality, receiving consistent praise for being delicious, rich and abundant. Guests appreciate the extensive selection and the high standard of service provided during breakfast, contributing to an exceptional dining experience.
Rooms at the Grand Palace Hotel are spacious, well-lit and comfortable, featuring large and cozy beds. Many rooms offer wonderful views, enhancing guests' overall experience. Although some reviews mention outdated facilities and occasional issues with hot water and room temperature, the general consensus appreciates the cleanliness, comfort and ample space of the rooms.
Cleanliness is a strong point with many guests commending the hotel's overall cleanliness, particularly in the rooms and bathrooms. Housekeeping is praised for its efficiency and thorough service every morning. However, there are some mixed reviews about the condition of carpets in certain areas, suggesting a need for improvement.
The hotel staff are highlighted for their exceptional service, politeness and warm hospitality. Notable mentions of staff members like Mr. Iskandar and Mr. Maher reflect the team's commitment to guest satisfaction. The staff's friendly and helpful nature significantly contributes to the positive guest experience with many visitors appreciating their professionalism and willingness to assist.
The rooftop pool on the 19th floor, providing stunning views, is well-received by guests. The hotel also offers indoor and outdoor pool options through a partnership with the neighboring Regency Hotel, adding to the guests' relaxation and wellness experience. Despite occasional issues with accessibility, the pool facilities are a positive aspect of the hotel.
The beds at the Grand Palace Hotel are generally praised for their comfort and spaciousness. While there are a few concerns about mattresses sliding and feeling used, most guests appreciate the high level of comfort provided by the beds.
In summary, the Grand Palace Hotel provides a comfortable and welcoming stay with its prime location, exceptional breakfast, spacious rooms, high cleanliness standards, outstanding staff service and excellent pool facilities. Despite some minor drawbacks, the hotel is a highly recommended option for travelers seeking a pleasant experience in Amman.
Hotel with Swimming Pool
The Grand Palace Hotel boasts a fantastic rooftop pool that many guests find fascinating and wonderful. It's located on the 19th floor, providing not only a refreshing swim but also stunning views.
Indoor Pool Outdoor Pool
4-Star Hotel
The Grand Palace Hotel offers comfortable rooms and a range of amenities, including a restaurant and meeting facilities. Its location on Queen Alia Street provides easy access to Amman's attractions.
Hotel with Outdoor Pool
Grand Palace Hotel features a seasonal outdoor swimming pool. The view from the outdoor pool is described as magnificent. Guests can take a dip in the outdoor pool.
Hotel with Indoor Pool
Grand Palace Hotel in Amman is equipped with an indoor swimming pool for the use of its guests.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
Located in a prime spot in Amman, the Grand Palace Hotel boasts a central and excellent location that ensures ease of access to the city's key attractions. Positioned near the old town, the hotel is not only close to the city center but also conveniently situated near various restaurants, shopping venues and tourist sites. Guests appreciate the quiet yet beautiful surroundings, making it a cozy place to stay. The hotel offers a great price-performance ratio, providing clean accommodation and available parking. Despite some minor reservations about the area's vibe, the overall feedback highlights the hotel's advantageous position and reasonable pricing, making it a highly recommended option for travelers.
Grand Palace Hotel offers an exceptional breakfast experience, highly praised for its variety and quality. Guests consistently describe the breakfast as delicious and rich, featuring an extensive selection that satisfies a wide range of preferences. The buffet is noted for being hearty, abundant and phenomenally good with many options that make it stand out. Despite a few mentions of the breakfast being average or not quite matching the hotel's prestigious name, the overwhelming consensus is that the breakfast is excellent. The service during breakfast is also commended, adding to the overall enjoyable dining experience at the hotel.
Grand Palace Hotel offers spacious rooms with a cozy atmosphere that manage to maintain their dignity despite the hotel's age. Guests frequently praise the cleanliness, comfort and ample space provided in the rooms. Many rooms feature wonderful views, enhancing the overall experience. The beds are reported to be large and comfortable, contributing positively to a good night's sleep. Additionally, the rooms are well-lit and adequately equipped.
However, some reviews mention the facilities being a bit outdated and occasional issues with hot water and room temperature were noted. Despite these minor drawbacks, the general consensus points towards a positive and clean room experience at the Grand Palace Hotel.
Guests at the Grand Palace Hotel consistently highlight the comfort of the beds, often describing them as very comfortable or extremely comfortable and large. Many guests appreciate the high level of comfort provided. However, a few reviews mention that the mattresses tend to slide to the sides and feel used, impacting the overall sleep experience. Despite these few concerns, the spaciousness and comfort of the beds generally receive positive feedback.
The Grand Palace Hotel receives high praise for its cleanliness from many guests. Visitors consistently highlight how clean the hotel is with specific mentions of the very clean rooms and bathrooms. Housekeeping is noted for its excellent service every morning, ensuring that everything remains spotless and comfortable. Many guests appreciate the extremely clean and pleasant environment with particular commendation for the snow-white bedding and overall impeccable cleanliness.
However, it is worth noting some mixed feedback regarding cleanliness in certain areas. Some reviews point out that the carpet in the rooms, lobby and hallways could use more attention, as it appears dirty and old. Additionally, there were occasional mentions of cleanliness issues being addressed only after complaints, suggesting some inconsistencies in the otherwise thorough cleaning service.
Overall, despite a few areas needing improvement, the Grand Palace Hotel generally maintains a high standard of cleanliness, contributing to a comfortable and welcoming stay.
At the Grand Palace Hotel, the staff consistently receive high praise for their exceptional service, marked by their politeness and warm hospitality. Guests highlight the reception team as particularly outstanding with staff members like Mr. Iskandar, Mr. Maher, Mr. Abu Ghadab, Mr. Mothar and Mr. Sami earning special mentions for their cooperative and respectful treatment.
The staff are described as incredibly wonderful, helpful and welcoming, easily connecting with both singles and families. Their interaction skills receive excellent ratings, showcasing high morals and a genuine willingness to assist. Visitors feel a sense of ease and comfort, often attributing their positive experiences to the team's friendly and helpful nature.
Moreover, the staff go above and beyond to ensure guest satisfaction, even making amends when necessary and accommodating late check-outs when possible. The care and professionalism exuded by the entire team transform stays into pleasant experiences, leaving guests grateful for their beautiful dealings and kind spirits. Overall, the Grand Palace Hotel's team is a significant asset, contributing significantly to the success and enjoyment of each guest's visit.
The Grand Palace Hotel boasts a fantastic rooftop pool that many guests find fascinating and wonderful. It's located on the 19th floor, providing not only a refreshing swim but also stunning views. This rooftop spot is described as not very crowded, allowing for a more relaxing experience. Additionally, the hotel offers both indoor and outdoor pool options through a partnership with the neighboring Regency Hotel, expanding the swimming opportunities for guests. The pools are complemented by a well-equipped gym and ample seating areas, adding to the overall relaxation and wellness experience. Despite minor inconveniences regarding accessibility due to specific circumstances, the pool facilities are generally well-received, contributing positively to the hotel's appeal.
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Location
Breakfast
Rooms
However, some reviews mention the facilities being a bit outdated and occasional issues with hot water and room temperature were noted. Despite these minor drawbacks, the general consensus points towards a positive and clean room experience at the Grand Palace Hotel.
Beds
Cleanliness
However, it is worth noting some mixed feedback regarding cleanliness in certain areas. Some reviews point out that the carpet in the rooms, lobby and hallways could use more attention, as it appears dirty and old. Additionally, there were occasional mentions of cleanliness issues being addressed only after complaints, suggesting some inconsistencies in the otherwise thorough cleaning service.
Overall, despite a few areas needing improvement, the Grand Palace Hotel generally maintains a high standard of cleanliness, contributing to a comfortable and welcoming stay.
Staff
The staff are described as incredibly wonderful, helpful and welcoming, easily connecting with both singles and families. Their interaction skills receive excellent ratings, showcasing high morals and a genuine willingness to assist. Visitors feel a sense of ease and comfort, often attributing their positive experiences to the team's friendly and helpful nature.
Moreover, the staff go above and beyond to ensure guest satisfaction, even making amends when necessary and accommodating late check-outs when possible. The care and professionalism exuded by the entire team transform stays into pleasant experiences, leaving guests grateful for their beautiful dealings and kind spirits. Overall, the Grand Palace Hotel's team is a significant asset, contributing significantly to the success and enjoyment of each guest's visit.
Pool
Yes, Grand Palace Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Grand Palace Hotel.
No, Grand Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Grand Palace Hotel.
Yes, Grand Palace Hotel has a gym.
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