Quality Inn & Suites Albuquerque Midtown - University Area
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Summary of reviewsQuality Inn & Suites Albuquerque Midtown - University Area is a convenient and affordable hotel, strategically located for travelers navigating the I-25 and I-40 highways and it offers easy access to the University of New Mexico Medical Center, various restaurants and shopping malls. Many guests appreciated its convenience for concert venues and tourist events, making it a practical choice for those on road trips between Arizona and Colorado. A few noted concerns about the industrial neighborhood and occasional noise, but generally, the hotel's central placement provided significant accessibility.
The breakfast offerings at the hotel received positive remarks for their variety and taste with guests enjoying hot items like eggs, sausage and waffles, along with green chile stew. While there were some critiques regarding limited choices and occasional cold food, most guests found the breakfast experience to exceed their expectations, contributing to a sense of value for money.
Rooms at the hotel garnered mixed reviews. Many guests praised the spaciousness and comfort with comfortable beds and some rooms featuring large kitchens and sitting areas. However, cleanliness and maintenance issues were noted, such as dirt, clumps of hair and malfunctioning amenities, affecting the overall guest experience. Improvements in these areas could greatly enhance satisfaction.
Cleanliness feedback varied with some guests finding their rooms clean and comfortable, while others encountered problems like dirty floors, unpleasant smells and generally poor maintenance. The critique extended to common areas, where better upkeep was needed.
The staff at the Quality Inn & Suites Albuquerque Midtown - University Area generally received positive feedback for their friendliness and helpfulness. Guests appreciated the accommodating approach of front desk staff, managers and night clerks, though there were instances of overworked or less welcoming staff affecting service quality.
WiFi service at the hotel was a significant issue for many guests with frequent disruptions and poor connectivity in rooms. This was particularly challenging for those needing stable internet for work, impacting the overall experience negatively.
The pool area was described as beautiful and well-maintained by some, but frequent closures and maintenance issues such as dirt, lack of towels and non-functional amenities left several guests disappointed.
Beds were frequently praised for their comfort and cleanliness, making them a strong point of the hotel stay. Some found issues with mattress softness, bed cleanliness and thin blankets, but overall, the beds contributed positively to guest satisfaction.
The hotel's facilities and services were seen as fair for a three-star rating, although some areas appeared run down and neglected. Budget-conscious travelers appreciated the large rooms and complimentary drinks despite the hotel's shortcomings.
For business travelers, the hotel offers advantages such as secure parking and comfortable workspaces, but they may encounter issues with slow WiFi and overworked staff.
Accessibility for guests with disabilities could improve, as challenges like the absence of an elevator and maintenance issues in bathrooms were noted.
The hotel is pet-friendly, offering a special doggy area, though outdoor walking areas may have issues with cleanliness and stray dogs. The presence of electric car charging stations adds a modern touch to their services.
Overall, while the Quality Inn & Suites Albuquerque Midtown - University Area offers convenience and comfort at reasonable prices, addressing concerns regarding cleanliness, maintenance and WiFi could greatly enhance guest experiences.
Categories
The breakfast offerings at the hotel received positive remarks for their variety and taste with guests enjoying hot items like eggs, sausage and waffles, along with green chile stew. While there were some critiques regarding limited choices and occasional cold food, most guests found the breakfast experience to exceed their expectations, contributing to a sense of value for money.
Rooms at the hotel garnered mixed reviews. Many guests praised the spaciousness and comfort with comfortable beds and some rooms featuring large kitchens and sitting areas. However, cleanliness and maintenance issues were noted, such as dirt, clumps of hair and malfunctioning amenities, affecting the overall guest experience. Improvements in these areas could greatly enhance satisfaction.
Cleanliness feedback varied with some guests finding their rooms clean and comfortable, while others encountered problems like dirty floors, unpleasant smells and generally poor maintenance. The critique extended to common areas, where better upkeep was needed.
The staff at the Quality Inn & Suites Albuquerque Midtown - University Area generally received positive feedback for their friendliness and helpfulness. Guests appreciated the accommodating approach of front desk staff, managers and night clerks, though there were instances of overworked or less welcoming staff affecting service quality.
WiFi service at the hotel was a significant issue for many guests with frequent disruptions and poor connectivity in rooms. This was particularly challenging for those needing stable internet for work, impacting the overall experience negatively.
The pool area was described as beautiful and well-maintained by some, but frequent closures and maintenance issues such as dirt, lack of towels and non-functional amenities left several guests disappointed.
Beds were frequently praised for their comfort and cleanliness, making them a strong point of the hotel stay. Some found issues with mattress softness, bed cleanliness and thin blankets, but overall, the beds contributed positively to guest satisfaction.
The hotel's facilities and services were seen as fair for a three-star rating, although some areas appeared run down and neglected. Budget-conscious travelers appreciated the large rooms and complimentary drinks despite the hotel's shortcomings.
For business travelers, the hotel offers advantages such as secure parking and comfortable workspaces, but they may encounter issues with slow WiFi and overworked staff.
Accessibility for guests with disabilities could improve, as challenges like the absence of an elevator and maintenance issues in bathrooms were noted.
The hotel is pet-friendly, offering a special doggy area, though outdoor walking areas may have issues with cleanliness and stray dogs. The presence of electric car charging stations adds a modern touch to their services.
Overall, while the Quality Inn & Suites Albuquerque Midtown - University Area offers convenience and comfort at reasonable prices, addressing concerns regarding cleanliness, maintenance and WiFi could greatly enhance guest experiences.
Dog Friendly Hotel
Quality Inn & Suites Downtown - University Area welcomes pets.
Hotel for Honeymoon
Hotel with Swimming Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Quality Inn & Suites Albuquerque Midtown - University Area offers a mixed but ultimately convenient location for a variety of travelers. Situated close to both I-25 and I-40, the hotel provides easy access for those navigating major highways and traveling Route 66. Guests appreciate its proximity to the University of New Mexico Medical Center, nearby restaurants and shopping malls. The area allows for swift travel to concert venues and other tourist events, making it a practical choice for those with specific destinations in mind.
While the surrounding neighborhood is described by some as industrial and lacking in amenities, its central placement just off the freeway makes it an accessible stopover for road trips between Arizona and Colorado. Despite concerns about safety and noise, many find the location convenient for their needs, benefiting from straightforward on/off access to major routes. Overall, the hotel offers affordability and significant accessibility for various travel itineraries.
At the Quality Inn & Suites Albuquerque Midtown - University Area, breakfast reviews showcase a mix of opinions, predominantly highlighting positive aspects. Many guests appreciated the variety and taste, noting good options for different preferences and needs, particularly enjoying the hot breakfast items like eggs, sausage and waffles. Some particularly praised the meat with chili and the inclusion of green chile stew.
Several guests felt the breakfast exceeded their expectations, describing it as delicious, well-prepared and often better than what they had experienced at other hotels or even in restaurants. The breakfast buffet, featuring both hot and cold options, was a hit with many, contributing to a satisfying start to their day.
On the downside, a portion of the reviews mentioned dissatisfaction, often due to issues like limited choices, cold food and minimal or unvarying selections. Some critiques centered around the grab-and-go offerings, which some found inadequate or disappointing, particularly given the adjustments due to the pandemic. Unavailability of items like hot food or certain condiments at times also left guests wanting more.
Despite these mixed reviews, it seems that for many visitors, the breakfast experience at this hotel remains a notable and enjoyable part of their stay, contributing to a sense of great value for money.
The rooms at 'Quality Inn & Suites Albuquerque Midtown - University Area' seem to offer a mixed experience for travelers. Many guests praised the rooms for their spaciousness and comfort, noting large clean rooms with comfortable beds. Some rooms appeared renovated and well-appointed, providing a cozy and quiet stay. A few guests appreciated the thoughtful amenities like large kitchens and sitting areas.
However, several reviews pointed out cleanliness issues. Some rooms had dirt on the floors, clumps of hair and stains on towels and furniture. There were also recurring maintenance problems such as malfunctioning air conditioners, broken microwaves, damaged furniture and non-closing doors. A few guests were troubled by unpleasant smells, noise from thin walls and instances of pests.
While some guests found their stay enjoyable and the staff kind, the hotel’s condition and upkeep could benefit from more consistent cleaning and timely maintenance to improve the overall guest experience.
The overall sentiment regarding the beds at Quality Inn & Suites Albuquerque Midtown - University Area is largely positive. Guests frequently describe the beds as comfy, extremely comfortable and very comfortable. Words such as spacious, supportive and cozy also appear in the descriptions, underlining a generally favorable impression of the beds. Many reviewers highlight the cleanliness of the beds, noting that they felt fresh and well-maintained.
However, there are sporadic negative remarks. Some guests found the mattresses too soft or uneven, leading to discomfort or a less restful sleep. Issues such as thin blankets, squeaky or creaky beds and inconsistencies in bed heights were mentioned several times. A few reviews also noted problems with bed cleanliness and insufficient linens, affecting their overall comfort.
Despite some mixed feedback, it is clear that the majority found the beds to be one of the most comfortable aspects of their stay, making it a strong point for the hotel.
The Quality Inn & Suites Albuquerque Midtown - University Area has received mixed feedback with a considerable focus on cleanliness. On the positive side, some guests found the rooms to be clean, spacious and comfortable with phrases such as “room was clean”, “rooms were clean and spacious” and “cleaner than expected” frequently mentioned. Several reviews highlighted the effectiveness of the cleaning in certain areas and praised the size and comfort of the rooms, describing them as “big” and “comfy”.
However, many reviews indicated significant issues with cleanliness and maintenance. Common complaints included dirty floors, hair in bathrooms and stained towels. Reviewers noted unpleasant smells in some rooms, ranging from awkward odors to the smell of dog urine and cigarette smoke. Critical phrases such as “floors were sticky”, “bathroom shower was dirty” and “musky towels” were repeatedly mentioned. Specific issues like “black mold growing in the bathroom”, “dead cockroach in the middle of the floor” and “hair under the beds” underscore the dissatisfaction with hygiene.
Additionally, the overall condition of the facility seemed to disappoint guests with reports of broken ice machines, drafty windows and general disrepair. Some referenced the need for better upkeep and maintenance, particularly in common areas like hallways and entrances which were often described as dirty. The noise levels also seemed problematic due to thin walls and poor door conditions.
In conclusion, while some guests had a satisfactory experience with clean and comfortable rooms, a significant number highlighted areas needing improvement in terms of cleanliness and facility maintenance.
At the Quality Inn & Suites Albuquerque Midtown - University Area, guest reviews frequently highlight the friendliness and helpfulness of the staff. Guests specifically noted that the front desk staff and managers are particularly accommodating with many alluding to their remarkable approachability and welcoming demeanor. Reviewers described experiences with super friendly staff, exceptional front desk managers and polite check-in attendants. The night clerks were also praised for their respectfulness and professionalism. Additionally, employees were noted as understanding and quick to respond to guest needs.
However, some reviews pointed out that certain staff members seemed overworked or less welcoming at times. There were also instances where service fell short with a few guests experiencing rude or indifferent attitudes from some front desk employees and management. Despite occasional understaffing and instances of slower service, the overall impression of the staff conveyed by most guests was one of friendliness and accommodating service.
While staying at the 'Quality Inn & Suites Albuquerque Midtown - University Area,' guests consistently encountered issues with the hotel's wifi service. Numerous reviews highlighted frequent disruptions and the complete absence of wifi in rooms, making it difficult for those needing to work or stay connected. Some guests noted that the internet didn't work most of the time with reliability and connection speeds falling short of expectations. Furthermore, the wifi was often limited to the lobby area, leaving room connectivity a significant concern. The staff's response to inquiries about the wifi status was noted as indifferent with information about when service might be restored often unavailable. Overall, the quality and availability of wifi at the hotel left much to be desired, impacting the guest experience considerably.
The pool at Quality Inn & Suites Albuquerque Midtown - University Area receives mixed feedback from guests. Some visitors enjoyed their stay, noting that the pool area and lounge were beautiful and well-maintained. Rooms overlooking the pool provided a nice view and some guests appreciated the opportunity for their kids to play in the pool. However, several guests encountered various issues. The pool was frequently closed or not open and when open, reports mentioned it being dirty, freezing or even empty. Additionally, there were multiple remarks about the lack of towels and proper maintenance, along with the jacuzzi and other facilities being non-functional. While the staff were seen as courteous, some guests found themselves disappointed with the state of the pool and surrounding amenities.
Quality Inn & Suites Albuquerque Midtown - University Area has received mixed reviews from guests, particularly around its three-star rating and the quality of its facilities and services. While it is an older hotel without an elevator and some areas appear tattered, the pricing is considered fair. Guests have appreciated the spacious rooms and the complimentary drinks provided.
On the downside, reviews mentioned cleanliness issues, including dirty floors and unpleasant smells. Some guests found their rooms filthy and cited a lack of maintenance, particularly in the bathrooms and plumbing areas. Despite these negatives, the hotel seems to have a calm and secure clientele and its price and location have been highlighted as outstanding.
The overall sentiment is that the hotel does not fully meet the expectations of a three-star property, as some areas are run down and neglected. However, there are positives like large suite gifts and fair pricing that make it a viable option for budget-conscious travelers.
The Quality Inn & Suites Albuquerque Midtown - University Area offers several advantages for business travelers. It features a private, gated parking area that ensures security and convenience. The rooms come equipped with a nice office chair and a large table, providing a comfortable workspace. Warm food is available, which can be a perk after a long day. However, some challenges exist, such as slow Wi-Fi and room size. The staff dedication is noticeable, although some guests observed that they seemed overworked and occasionally impolite. Reservations are handled professionally, but there have been issues with deposit processing and returns.
The reviews for 'Quality Inn & Suites Downtown - University Area' reveal a mixed experience concerning accessibility for guests with disabilities. While the hotel offers easily accessible facilities and an ADA bathroom equipped with the bare minimum of bars, there are notable drawbacks that may affect the stay of some guests. A major concern highlighted is the absence of an elevator, making it challenging for individuals who have difficulty climbing stairs, such as those with health issues or disabilities. This is particularly problematic when guests are placed on upper floors, requiring them to navigate several flights of stairs. Additionally, the toilet size and the presence of black moldy grout in the bathrooms raised concerns about the overall maintenance and suitability for handicapped guests. The inability to access rooms without climbing stairs, coupled with non-functioning security doors and an inoperative exercise station, further detracted from the experience. Although the hotel offers a basic breakfast and some positive aspects regarding general facilities, significant improvements are necessary to enhance accessibility and overall guest satisfaction.
Quality Inn & Suites Albuquerque Midtown - University Area embraces a pet-friendly atmosphere, ensuring that pets are welcome and accommodated. The presence of a special doggy area highlights their commitment to canine guests, fostering a dog-friendly environment throughout the premises. However, the outdoor walking areas may have issues with dog poop and there are reports of an odor.
A unique amenity for guests is the availability of electric car charging stations, adding a modern touch to their services. While the hotel is accommodating to pets, some concerns were noted, such as stray dogs around the area and a room with found cat food despite being designated as no-pet. Additionally, the absence of an elevator for access to upper floors may pose challenges for carrying luggage. Security impressions were mixed with some feeling the hotel was not adequately secured.
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Location
While the surrounding neighborhood is described by some as industrial and lacking in amenities, its central placement just off the freeway makes it an accessible stopover for road trips between Arizona and Colorado. Despite concerns about safety and noise, many find the location convenient for their needs, benefiting from straightforward on/off access to major routes. Overall, the hotel offers affordability and significant accessibility for various travel itineraries.
Breakfast
Several guests felt the breakfast exceeded their expectations, describing it as delicious, well-prepared and often better than what they had experienced at other hotels or even in restaurants. The breakfast buffet, featuring both hot and cold options, was a hit with many, contributing to a satisfying start to their day.
On the downside, a portion of the reviews mentioned dissatisfaction, often due to issues like limited choices, cold food and minimal or unvarying selections. Some critiques centered around the grab-and-go offerings, which some found inadequate or disappointing, particularly given the adjustments due to the pandemic. Unavailability of items like hot food or certain condiments at times also left guests wanting more.
Despite these mixed reviews, it seems that for many visitors, the breakfast experience at this hotel remains a notable and enjoyable part of their stay, contributing to a sense of great value for money.
Rooms
However, several reviews pointed out cleanliness issues. Some rooms had dirt on the floors, clumps of hair and stains on towels and furniture. There were also recurring maintenance problems such as malfunctioning air conditioners, broken microwaves, damaged furniture and non-closing doors. A few guests were troubled by unpleasant smells, noise from thin walls and instances of pests.
While some guests found their stay enjoyable and the staff kind, the hotel’s condition and upkeep could benefit from more consistent cleaning and timely maintenance to improve the overall guest experience.
Beds
However, there are sporadic negative remarks. Some guests found the mattresses too soft or uneven, leading to discomfort or a less restful sleep. Issues such as thin blankets, squeaky or creaky beds and inconsistencies in bed heights were mentioned several times. A few reviews also noted problems with bed cleanliness and insufficient linens, affecting their overall comfort.
Despite some mixed feedback, it is clear that the majority found the beds to be one of the most comfortable aspects of their stay, making it a strong point for the hotel.
Cleanliness
However, many reviews indicated significant issues with cleanliness and maintenance. Common complaints included dirty floors, hair in bathrooms and stained towels. Reviewers noted unpleasant smells in some rooms, ranging from awkward odors to the smell of dog urine and cigarette smoke. Critical phrases such as “floors were sticky”, “bathroom shower was dirty” and “musky towels” were repeatedly mentioned. Specific issues like “black mold growing in the bathroom”, “dead cockroach in the middle of the floor” and “hair under the beds” underscore the dissatisfaction with hygiene.
Additionally, the overall condition of the facility seemed to disappoint guests with reports of broken ice machines, drafty windows and general disrepair. Some referenced the need for better upkeep and maintenance, particularly in common areas like hallways and entrances which were often described as dirty. The noise levels also seemed problematic due to thin walls and poor door conditions.
In conclusion, while some guests had a satisfactory experience with clean and comfortable rooms, a significant number highlighted areas needing improvement in terms of cleanliness and facility maintenance.
Staff
However, some reviews pointed out that certain staff members seemed overworked or less welcoming at times. There were also instances where service fell short with a few guests experiencing rude or indifferent attitudes from some front desk employees and management. Despite occasional understaffing and instances of slower service, the overall impression of the staff conveyed by most guests was one of friendliness and accommodating service.
Wi-Fi
Pool
3 Star
On the downside, reviews mentioned cleanliness issues, including dirty floors and unpleasant smells. Some guests found their rooms filthy and cited a lack of maintenance, particularly in the bathrooms and plumbing areas. Despite these negatives, the hotel seems to have a calm and secure clientele and its price and location have been highlighted as outstanding.
The overall sentiment is that the hotel does not fully meet the expectations of a three-star property, as some areas are run down and neglected. However, there are positives like large suite gifts and fair pricing that make it a viable option for budget-conscious travelers.
Business
Accessible
Dog Friendly
A unique amenity for guests is the availability of electric car charging stations, adding a modern touch to their services. While the hotel is accommodating to pets, some concerns were noted, such as stray dogs around the area and a room with found cat food despite being designated as no-pet. Additionally, the absence of an elevator for access to upper floors may pose challenges for carrying luggage. Security impressions were mixed with some feeling the hotel was not adequately secured.
Yes, Quality Inn & Suites Albuquerque Midtown - University Area has pool(s) that belong to one or more of the following categories: .
No, a spa isn't available at Quality Inn & Suites Albuquerque Midtown - University Area.
Yes, Quality Inn & Suites Albuquerque Midtown - University Area welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites Albuquerque Midtown - University Area.
No, Quality Inn & Suites Albuquerque Midtown - University Area doesn't have a gym.
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