Nothing. The beach is directly accessible from the hotel
What is the type of the beach?Sand
Is it possible to swim?Yes
Are there umbrellas and sun loungers?No
Are there non-motorized watersports available?
Paddle boats
Is the beach shallow?Yes
Is the beach suitable for children?Yes
Is there a shop in the hotel or nearby where swimsuits, masks and other stuff can be purchased?No
Is this a private beach?No
Is nudism allowed?No
Is there wheelchair access to the beach?No
Additional informationThere are many rocky areas as well as sandy stretches. Swimming suitability according to tide and weather. The sand is volcanic sand, not white.
Employees are trained to follow environmental policies
Signs in the rooms informing guests that towels will only be changed upon request
No disposable (single use) cups/glasses, plates and cutlery
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
Answers last updated by Mayo Resort
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms. Number: 1
Triple rooms. Number: 1
Quad rooms. Number: 1
Two-bedroom apartments. Number: 1
Please suggest which room type a family with one child should choose and where the child will sleep: Ocean View Studios have one double bed and one sofa-bed suitable for child
Please suggest which room type a family with two children should choose and where the children will sleep: Family Suite with two bedrooms, one with two single beds and one sofa-bed suitable for third child
Please suggest which room type a family with three children should choose and where the children will sleep: Family Suite with two bedrooms, one with two single beds and one sofa-bed suitable for third child
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: All our rooms can be equipped with bay cot upon request
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: All our rooms can be equipped with bay cot upon request
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: All our rooms can be equipped with bay cot upon request
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: Rp TBA
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No to be decided
Do you perform temperature checks upon guests' arrivals? Other Plan is to check all guests and visitors if required. We have a thermometer at reception
Do you ensure contactless check-in/check-out? No Protocol to be decided
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? No
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? No
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations all to be decided
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
not yet
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No
Has the hotel closed during the pandemic? No Reopening Date: Unknown
Additional Information: We will follow any and all guidelines as and when they imposed
Studio with Sea ViewFeaturing a private balcony with a seating area overlooking the pool, garden and sea, this spacious air-conditioned studio is fitted with a large fridge, well stocked minibar, and an electric kettle. The en suite bathroom comes with a shower, hairdryer, slippers and free toiletries.
An extra bed can be provided at an additional charge.
Garden StudioOffering a more spacious living area, this air-conditioned studio features a large fridge, electric kettle, and a well stocked minibar. The room opens onto a private terrace with a dining table and a seating area, and features a direct access to the pool and garden. En suite bathrooms comes with a shower, hairdryer, slippers and free toiletries.
An extra bed can be provided at an additional charge.
Two-Bedroom Family SuiteSuitable for up to four guests, this air-conditioned suite comprises of two large bedrooms with a shared en suite bathroom with a shower, hairdryer, slippers and free toiletries. It also has a spacious living room that opens out onto a shady terrace with a dining table and a seating area. Guests enjoy direct access to the pool and gardens, and uninterrupted views of the sea.
A maximum of 3 additional single beds can be provided at an extra charge.
Villa Mayo ( 2 Bedroom )Featuring stylish white marble flooring and its own private pool looking directly out to the beach, this villa enjoys stunning 270-degree views of the sea and the rice-fields and mountains behind.
It has air-conditioning, and a flat-screen cable TV and DVD player, and internal telephone. The fully equipped kitchen comes with an oven, refrigerator and kitchenware. Featuring marble flooring and private pool, this air conditioned villa has a flat-screen cable TV and DVD player. Fully equipped kitchen comes with an oven, refrigerator and kitchenware. The respective en-suite bathroom come with shower, slippers and free toiletries.
Yes, Mayo Resort has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Mayo Resort.
No, Mayo Resort doesn't allow dogs.
Yes, parking facilities are available at Mayo Resort. For more information, read the answers to the Parking questionnaire