Summary of reviewsCabanas Tulum- Beach Hotel & Spa is a top-choice for those looking for a relaxing and pampering getaway. The hotel's location is excellent, situated steps away from the ocean and directly on a beautiful beach that guests consider the most stunning they've experienced from Florida to Bali. The breakfast is amazing and highly recommended by guests with a ton of options and some guests highly recommending trying the chilaquiles. The rooms are spotless, cozy and extremely comfortable with some rooms even having their own private pool or jacuzzi. The hotel is renowned for its cleanliness with guests often raving about the beautiful and very clean rooms. The staff go above and beyond to ensure that you have a perfect stay, creating a warm and accommodating atmosphere from the communication prior to your arrival through WhatsApp to the beach, food and service. The pool is spotlessly clean and guests love the fact that it is maintained on a daily basis. The beach area is great and relaxing with direct and private beach access and the staff and amenities are top-notch. Overall, Cabanas Tulum- Beach Hotel & Spa offers great value for money and is perfect for a relaxing getaway. Show more
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Categories
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel with Spa
Spa facilities:
Outdoor pool(s)
Heated pool(s)
Private massage and treatment room(s) - Number: 4
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Private bath(s)
Fitness area
Sun loungers
Spa facilities opening hours:09:30 - 19:30
Cost for using spa facilities:depends on treatement
Spa services:
Facial treatments
Body treatments
Full body massage
Back massage
Neck massage
Foot massage
Couples massage
Maternity massage
Detox massage
Hot stone massage
Sports massage
Swedish massage
Thai massage
Reflexology
Manicure
Pedicure
Spa services hours:09:30 - 19:30
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Is there anything that you would like to highlight, add or clarify? Humid area including sauna, turkish bath, scottish shower, hot pool and cold pool free for hotel guests
Answers last updated by Cabanas Tulum- Beach Hotel & Spa
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym:Free for guests
Gym opening hours:08:00 - 20:00
Do you organise fitness classes?No
Is personal training offered?No
Is there anything that you would like to highlight, add or clarify? Gym available only prior to booking with front desk, access limited. Gym towels offered, Air Conditioning.
Answers last updated by Cabanas Tulum- Beach Hotel & Spa
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Spa and gym access limited, only available by booking private slots
Answers last updated by Cabanas Tulum- Beach Hotel & Spa
Beachfront ground floorThe beachfront double room has ground floor rooms. The terrace patio has a hammock, a private plunge pool and sofa facing the sea. It also features a coffee machine, yoga mat, bathroom amenities, hairdryer, safety box, beach bag, beach towels and air conditioning.
Swim UpThis room is surrounded by a garden area, a few steps away from Tulum’s beach, the pool and deck area. The rooms are all ground floor. It features a furnished terrace patio, a hammock on the front, a private plunge pool and sofa facing the pool.
It also features a balcony with hammock and chairs, coffee machine, yoga mat, bathroom amenities, hairdryer, safety box, beach bag, beach towels and air conditioning.
Beach Front Roof TopThis double room features a balcony and air conditioning
Balcony with hammock and chairs, private rooftop terrace with hot tub, lounge chairs and sofa, coffee machine, yoga mat, bathroom amenities, hairdryer, safety box, beach bag and beach towels
24 hours AC
SunsetThis double room has a garden view and air conditioning
Balcony with hammock and chairs, private rooftop terrace with hot tub, lounge chairs and sofa, coffee machine, yoga mat, bathroom amenities, hairdryer, safety box, beach bag and beach towels
24 hours AC
Vanilla LoftThis has 3 king-size bedrooms and one small loft area with 1 queen sized bed, with a maximum capacity of 8 people ( 6 adults + 2 children), 3 bathrooms, one of which is en suite, a spacious living area, with lots of sofa space and table. The two furnished terraces are perfect for relaxing after a day at the beach or after an excursion to the various interesting sites in the area.
Private hot tub on the terrace, outside sitting area with couches and beach towels
24 hours AC
It is positioned on the first floor, access is up a stairway and it's located between the Yoga Palapa of our sister property The Beach Tulum and Ziggy’s Beach Club while sharing the same entrance with the restaurant.
Sunset QueenThis double room boasts a hot tub, private pool and spa bath. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Beachfront 2 queenThe private pool is the special feature of this double room. The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Swim up QueenThis double room's special feature is the private pool. The spacious double room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Cabanas Tulum- Beach Hotel & Spa's location is a great asset to the hotel with guests praising it as excellent and amazing. The hotel is situated steps away from the ocean and directly on a beautiful beach that guests consider the most stunning they've experienced from Florida to Bali. Despite being quiet, the location is also near to Tulum centro and nice bars, offering great access to shopping spots and restaurants. The emplacement de dingue (incredible location) ensures that guests have a lovely stay with beach access and easy access to great spots for food and a cocktail.
Breakfast
Cabanas Tulum- Beach Hotel & Spa offers an amazing breakfast included in the price with so much choice and lovely breakfast options. Guests can choose between two settings and enjoy excellent and delicious food, including homemade items fresh out of the oven. The breakfast spread offers a ton of options and some guests highly recommend trying the chilaquiles. The breakfasts from their restaurant, Fresco's, are exceptional and top-notch. Guests can also enjoy breakfast on the beach or in their room with room service. The breakfast is healthy and so delicious that some say it's a wonder. Additionally, there is a great possibility to have breakfast in two places. Overall, the breakfast at Cabanas Tulum is amazing and highly recommended by guests.
Rooms
If you're looking for a beachfront hotel with amazing amenities, Cabanas Tulum is definitely worth checking out! You'll be pleased to know that the rooms are spotless, cozy and extremely comfortable. Plus, some rooms even have their own private pool or jacuzzi, which is just heavenly. The accommodating staff and great amenities are definitely a plus and the hotel's excellent location directly on the beach is perfect for enjoying the sunrise and sunset over the water. Just be aware that some rooms may have a bad smell or holes in the bathroom, but if you let the staff know they'll take care of it right away. Overall, Cabanas Tulum offers great value for money and is perfect for a relaxing getaway.
Cleanliness
Cabanas Tulum- Beach Hotel & Spa is renowned for its cleanliness with guests often raving about the beautiful and very clean rooms. The hotel staff is dedicated to ensuring a tidy and spotless environment and as a result, the property is kept so clean that the cleanliness is really mentionable. The rooms are cleaned to perfection every day and the beach area is also kept beautiful with seaweed cleared every morning and beach chairs cleaned. The hotel is a perfect spot for those who value hygiene and cleanliness with its beautiful and clean surroundings making for a very clean hotel experience.
Staff
If you're looking for a beach hotel and spa with an exceptional level of service, then Cabanas Tulum is the place for you! The staff go above and beyond to ensure that you have a perfect stay. From the moment you arrive, the staff are friendly and welcoming. The front desk staff are attentive and reception is really nice. The concierge always gives the best suggestions and the service department, especially Antonio, takes great care of you.
The staff are super friendly and aware of any wish they could fulfill. They create a warm and accommodating atmosphere from the communication prior to your arrival through WhatsApp to the beach, food and service. They work extra hard to make sure you have what you need to relax and enjoy your stay.
The staff is exceptional and they make sure you feel right at home. They are very kind and warm and will go out of their way to make sure you're happy. They are superb, nice and helpful, creating a perfect stay for you. And you'll be pleased to know they speak different languages, making communicating easy.
Overall, the amenities and staff are great and you'll want to make sure and tip them because they deserve it. Cabanas Tulum is a top-choice for those looking to indulge in some pampering and relaxation and the lovely and accommodating staff will ensure you have an unforgettable stay!
Pool
If lounging by the pool is your idea of the perfect getaway, then Cabanas Tulum - Beach Hotel & Spa is the perfect destination for you! The hotel's amazing pool is definitely worth mentioning, as it offers a serene and relaxed atmosphere perfect for soaking up some sun. Based on guest reviews, the pool is spotlessly clean and guests love the fact that it is maintained on a daily basis. The private pool is also a highlight, offering relaxation and convenience all at once. The staff at the hotel receive great praise from guests who describe them as attentive and friendly. The pool itself is described as big, nice, deep and heated - making it a great size for a boutique hotel. Although pool closure at 4:30 pm is a downside, there is still ample time to take a dip and soak up the sun. All in all, the pool at Cabanas Tulum- Beach Hotel & Spa definitely lives up to expectations!
Beach
Cabanas Tulum- Beach Hotel & Spa boasts the best beach front in Tulum with direct and private beach access. The beach area is great and relaxing and while there may be some seaweed by the ocean, the staff makes an admirable attempt at clearing it every morning. The overall result is a beautiful beach that is pretty much your own private spot. The hotel has a Hoteleigene Strandabschnitt and the beach service includes beach cabanas while eating and taking in the views. Some guests have said that this part of the beach is truly the most beautiful they have experienced from Florida to Bali and everywhere in between. And indeed, the property is located directly on the beach, providing guests with a truly amazing view. The staff and amenities are also top-notch with some guests raving about their rooftop pool suite. So if you're looking for a beautiful and private spot on one of the best beaches in Tulum, check out Cabanas Tulum- Beach Hotel & Spa.
Yes, Cabanas Tulum- Beach Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Cabanas Tulum- Beach Hotel & Spa. For more information, read the answers to the Spa questionnaire
No, Cabanas Tulum- Beach Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Cabanas Tulum- Beach Hotel & Spa. For more information, read the answers to the Parking questionnaire
Yes, Cabanas Tulum- Beach Hotel & Spa has a gym. For more information, read the answers to the Gym questionnaire