The Dillwyn arms

Swansea , , The Dillwyn Arms 1 Herbert Street Pontardawe, Swansea (Show on Map)


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Summary of reviewsThe Dillwyn Arms, located in the vibrant town of Pontardawe, is celebrated for its prime position, making it an excellent base for exploring the local area and beyond, including Swansea and other nearby towns. Guests appreciate its scenic riverside setting and its proximity to shops, restaurants and the Pontardawe Arts Centre, which enhances its appeal for both tourists and business travelers.

One of the standout features of The Dillwyn Arms is its breakfast experience, which has garnered high praise from guests who describe it as delicious, freshly cooked and exceptional value for money. The variety and quality of the breakfast menu — particularly the Welsh breakfast — consistently delight diners, helped along by a pleasant dining atmosphere and friendly staff.

Dinner at The Dillwyn Arms also receives high marks, notably the restaurant’s carvery and evening meals, which are praised for their excellent quality, generous portions and reasonable prices. The friendly and accommodating staff, along with a good selection of pub grub and excellent drinks, ensure guests enjoy a satisfying dining experience.

Guests find the accommodations at The Dillwyn Arms to be clean, comfortable and excellent value for money. Despite some rooms being slightly dated, they are well-furnished with amenities such as hot showers, working TVs and a good supply of tea and coffee, which many appreciate. The spacious family rooms are particularly favored, making it a great option for larger groups.

Regarding cleanliness, opinions vary. While some highlight issues like dated décor and occasional maintenance problems, many guests describe their rooms as clean and well-maintained, contributing positively to their overall stay.

What truly stands out in reviews is the exceptional friendliness and efficiency of the staff. The team, including notable mentions of Matt and Nathan, is consistently praised for their welcoming and helpful nature, making guests feel right at home. This dedication significantly enhances the overall experience at The Dillwyn Arms.

The hotel offers amenities such as free on-site parking, which, although sometimes limited, is generally appreciated by guests. Free WiFi is available but often found to be inconsistent with some guests experiencing connectivity issues in their rooms.

Families find The Dillwyn Arms particularly welcoming with spacious accommodations and family-friendly amenities such as Sky TV. The comfortable beds, often noted for their quality and support, further add to the appeal, ensuring guests enjoy a good night’s rest.

In summary, The Dillwyn Arms excels in providing a warm, welcoming environment with excellent dining options, comfortable accommodations and outstanding service, making it a highly recommended choice for visitors to Pontardawe.
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Categories
Hotel near Golf Courses

Family Friendly Hotel

Hotel with Free Wi-Fi

Hotel with Parking

Small Hotel

Room Types
Double Room This double room features an electric kettle and a flat-screen TV with streaming services. The unit has 1 bed.

Family Room with Bath This family room offers an electric kettle and a flat-screen TV with streaming services. The unit has 3 beds.

Standard Twin Room This twin room provides an electric kettle and a flat-screen TV with streaming services. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
The Dillwyn Arms boasts a central location in the vibrant town of Pontardawe, making it an excellent base for a variety of activities. Guests appreciate its ideal positioning for exploring local attractions, including the nearby Pontardawe Arts Centre. The hotel's proximity to shops, restaurants and high street amenities adds to its convenience, while the scenic riverside setting provides an additional charm. Its accessibility and centrality are particularly highlighted by visitors who find it easy to reach, suitable for business stays and perfect as a starting point for tours in South Wales. Additionally, the location offers good access to Swansea and other local towns, making it a convenient stop for both tourists and those visiting friends or on work. Overall, guests find the location of The Dillwyn Arms to be ideal for their diverse needs, whether they are in town for events, work or leisure activities.

Breakfast
The breakfast experience at The Dillwyn Arms has garnered strong praise from guests, often highlighting it as a standout feature of their stay. Many emphasized the outstanding value at £7.00 with some describing the breakfast as exceptional and superb. It consistently received accolades for being delicious and freshly cooked to order with numerous guests acknowledging the Welsh breakfast as particularly plentiful and tasty.

The variety and comprehensiveness of the breakfast menu surpassed expectations, offering extensive options to cater to diverse tastes. Diners could enjoy a pleasing variety each day, whether it was a hearty fry-up or lighter, cold items. The helpful and skillful chefs added to the overall positive dining experience.

Guests also found the breakfast to be not only filling but capable of keeping them energized throughout the day. The atmosphere in the restaurant, complemented by a TV, created a pleasant start to the mornings. Many noted the cleanliness and comfort of the dining area and the friendliness of the staff.

Despite a few comments alluding to a basic or so-so breakfast experience, the overwhelming consensus favored the exceptional quality and excellent value for money. The Dillwyn Arms excels in providing a satisfying and varied breakfast that leaves guests delighted and well-prepared for their day ahead.

Dinner
Tucked away in scenic surroundings, The Dillwyn Arms earns high marks from its guests, particularly for its dining options. The restaurant's carvery, often bustling with diners, sets a welcoming tone, promising a delicious experience. Guests repeatedly praise the food for its excellent quality, generous portions and reasonable prices—details that underscore its value.

The menu offers a good variety of choices, catering to different tastes and preferences. Evening meals and Sunday roasts receive special mentions for their deliciousness and well-presented homemade flair. Whether enjoying a cracking pint of Guinness or savoring top-notch cask ale, the pub’s atmosphere complements the meal experience. Visitors particularly appreciate the friendly, accommodating staff, noting their exceptional service and willingness to go the extra mile.

The restaurant, which opens for evening meals—albeit closing early for bingo nights—provides a satisfying dining experience with a selection of good pub grub. Overall, guests leave having enjoyed amazing, tasty dinners at a satisfactory price, making The Dillwyn Arms a solid choice for both a hearty meal and a comfortable stay.

Rooms
The Dillwyn Arms offers clean and comfortable accommodations that many guests find to be excellent value for money. Despite some rooms showing signs of being slightly dated, they are consistently described as being very clean, cozy and spacious. Guests appreciate the good portion sizes and the presence of amenities like hot showers, working TVs, Wi-Fi and a generous supply of tea and coffee.

The rooms are equipped with basic necessities and are noted for their cleanliness and comfort. The family rooms, comprising two rooms, provide ample space and many guests were pleasantly surprised by their size. The beds, while generally comfortable, have mixed reviews regarding their condition. Some rooms suffer from minor shortcomings such as limited plug sockets and occasionally uncomfortable beds due to springs.

The hotel's staff receives praise for being friendly and welcoming, adding to the overall positive experience. On-site parking is available, which is an added convenience for guests. The location and the facilities, including a bar and restaurant, contribute to a pleasant stay. In summary, the Dillwyn Arms presents a straightforward, honest place to stay, offering clean, comfortable rooms and excellent value for money.

Beds
The Dillwyn Arms offers a comfortable stay with guest reviews frequently praising the beds for their exceptional comfort. Many guests remarked on the cozy and well-maintained rooms, highlighting the beds as particularly comfortable with some equipped with memory foam mattresses. Visitors often noted that they slept well, attributing restful nights to the quality of the bedding. Despite a few mentions of smaller bed sizes and occasional squeakiness, the overall consensus is that the beds are predominantly comfortable and conducive to a good night's sleep. Rooms are also considered clean and cozy, enhancing the overall stay experience. Minor issues such as the absence of a headboard and limited pillows were noted but did not detract significantly from the positive feedback about bed comfort.

Cleanliness
The Dillwyn Arms has garnered a mix of reviews regarding its cleanliness with several guests noting areas that require significant improvement. Some reviews describe issues such as dirty and heavily trafficked carpets, mould in bathrooms and instances of cobwebs and dust. In particular, problems with the shower flooding and the presence of black gunk and lime scale raised concerns.

Despite these issues, many guests were pleased with other aspects of cleanliness. Numerous reviews highlight that rooms were often very clean, tidy and comfortably furnished. Guests appreciated the spotlessly clean environments, cozy room setups and the condition of bathrooms, noting that they were clean and well-maintained. Additionally, the friendly staff and overall pleasant atmosphere add to the appeal for many visitors. The rooms are described as charming and adequately spacious with delightful touches in decor that contribute positively to the ambiance.

While there are areas that could benefit from refurbishment and better upkeep, guests see The Dillwyn Arms as offering a satisfactory level of cleanliness that, paired with a warm and welcoming environment, makes it a reasonable choice for travelers.

Staff
The Dillwyn Arms has garnered an impressive reputation primarily due to its exceptional staff. Across numerous reviews, guests consistently highlight the friendly and welcoming nature of the team. Phrases like friendly staff, nothing too much trouble and helpful and efficient repeatedly pop up, underscoring the dedication of the employees. Matt and Nathan, along with their respective teams, receive special mentions for their outstanding contributions.

Whether it's the quick and easy check-in or staff going the extra mile to carry luggage, the level of service provided is clearly exceptional. Numerous reviews also emphasize the warm, helpful and friendly atmosphere that permeates the establishment, making guests feel like long-lost friends.

This positive sentiment extends to the dining experience with the staff ensuring that every meal is a delight. The carvery in the dining room receives high praise for its excellent food and service. Overall, the Dillwyn Arms stands as a beacon of great hospitality, thanks to its amiable and accommodating staff.

Wi-Fi
The Dillwyn Arms, while offering free WiFi, seems to have some challenges with its connectivity. Many guests have noted that the WiFi is inconsistent, particularly in the rooms with some even mentioning that it's unavailable in the bedrooms or doesn't reach beyond certain areas. Despite these issues, the hotel has implemented good protocols to ensure safety measures against COVID, which guests do appreciate. Although reconnecting to the WiFi is sometimes necessary, it appears that the overall internet experience could use some improvement.

Parking
The Dillwyn Arms offers free on-site parking, which many guests found helpful and convenient. Despite the limited and sometimes tight parking spaces, visitors appreciated the availability of private free parking. Some guests did note a lack of parking or limited spaces, but there is additional free parking available further up the road. The car park is described as adequate, although some found it to be on the smaller side. Overall, the parking situation is manageable with options for those who might need to park a bit further away.

Family
The Dillwyn Arms boasts a notably family-friendly atmosphere, appreciated by guests visiting with children. The family rooms, crafted by adjoining two separate rooms, offer ample space, making it a suitable option for larger groups. Sky TV provides entertainment for the kids, ensuring they are kept occupied. The hospitable and welcoming staff further enhance the family-friendly experience, contributing to a comfortable and pleasant stay for families.


No, The Dillwyn arms doesn't have any pool.

No, a spa isn't available at The Dillwyn arms.

No, The Dillwyn arms doesn't allow dogs.

Yes, parking facilities are available at The Dillwyn arms.

No, The Dillwyn arms doesn't have a gym.

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